CB Appliances Lowe's Complaints #182-201

Lowe's review: Whirlpool washer

lowes resolution of Palmdale, US

Aug 09, 2023 11:27 am UTC

Verified customer

On july 15. I placed an online order. Order # [protected]. It was delivered on july 17, and during the unwrap and delivery the washer was damaged and dented in on both sides. After install, a few days later, the washer was spinning off cycle and when stop in the middle of the wash. After finding and waiting for a friend with a truck, I returned the washer to 39500 lowes dr, the dept manager. Ceasar. Was unable to do a refund or offer a store credit. Instead he told me there was nothing that could be done.. The washer was left at the store. I need a resolution, either for the full amount I paid and or a store credit for the full amount.

Desired outcome: full refund reverse back to my debit card or a store credit for the full amount which was paid

Keywords:

damaged delivered delivery dented dept manager full amount install online order refund resolution returned spinning stop store credit unwrap wash washer

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