Menu
Write a review
File a complaint
Lowe's

Lowe's review: Redwood fence installed

L
Author of the review
2:38 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

My and neighbor and I recently shared the cost of a fence in need of replacement. We chose Lowe's to do the work, as my neighbor had suggested, since they had previously did the other side of their fence a couple of year back and were happy with it and their service.

They installed the fence on Friday, April 7th, 2023. Neither of us was home the date of the install. I was told it was going to be done on the weekend and they arrived a day later, no biggie, however me and my neighbor both work Monday thru Friday and we do not have the pleasure of working from home, we both physically go into an office.

The next day me and my husband go to inspect the fence and were disgusted by the horrible and shotty job they did. There were huge gaps between the planels, split wood panels, nails all crooked, not in an sort of pattern, jus a bad quick and dirty job.

My neighbor has made numerous attempts to get Lowe's to remedy the job and they have done nothing to replace the bad work, just giving us the run-around.

Do not use Lowe's or their fence contractors.

Desired outcome: Would like them to replace the fence where there are huge gaps and replace the split boards and nail the fence the correct way.

0 comments
Add a comment
  1. Lowe's Contacts

  2. Lowe's phone numbers
    Click up if you have successfully reached Lowe's by calling +1 (877) 465-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (877) 465-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number 2 2 users reported that they have UNsuccessfully reached Lowe's by calling +1 (877) 465-6937 phone number
    Sales & Product Assistance
    Click up if you have successfully reached Lowe's by calling +1 (800) 444-1408 phone number 8 8 users reported that they have successfully reached Lowe's by calling +1 (800) 444-1408 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number 4 4 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 444-1408 phone number
    33%
    Confidence score
    Consumer, Commercial Business Accounts
    Click up if you have successfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 890-5932 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 890-5932 phone number
    Technical Issues
    Click up if you have successfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (866) 232-7443 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (866) 232-7443 phone number
    Commercial Accounts Receivable Accounts
    Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click down if you have unsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 1 1 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number
    Customer Service
    More phone numbers
  3. Lowe's emails
  4. Lowe's address
    1000 Lowes Boulevard, Mooresville, North Carolina, 28117, United States
  5. Lowe's social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 01, 2026
  7. View all Lowe's contacts
Lowe's Category
Lowe's is ranked 1 among 270 companies in the Appliances category