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Leon's Furniturehorrible customer service at danforth store

From the minute I and my husband entered the store, we were given a cold shoulder. No one greeted us inspite of seeing us enter the store. The Manager past by us and there wasn't even a tiny line of smile on her face for us. We had to walk up
to the sales associates, out of which one of them just turned his back on us. We wasted over an hour looking for products as we were falsely promised that a deal will be worked out if we buy furniture as well as appliances.
We were also fooled into believing that a price match will be done on the appliances since we showed the flyer with lower rates. The sales associate asked us to shortlist our products so that he can check out the best price that we can
get as we were willing to pay for everything at once without using financing or credit. After we invested our time and energy, put in all the efforts in shortlisting the products and were waiting to understand the final price,
the Manager asked the associate to inform us that she will neither honor any price match on appliances, nor will she offer any discount even if we purchase the entire store !!
First of all the Manager did not even have the courtesy to meet with us, interact with us, and on top of that she was so rude to ask the associate to simply pass on the message of NO DEAL, after we were exhausted looking around the entire store !! Why were we given false assurances when the team within does not know what they can offer? We have never had such a bad experience anywhere till date and Leon's this behaviour and treatment is discriminating and has put a scar on our enthusiasm to shop and upgrade our house decor. We had gone there hoping to find our best and it turned out the worst experience of our lives! We do not recommend Leon's to anyone and hope to share it with one and all.

Ne
Oct 11, 2019

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