The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

LBC Express Customer Care Service

1027 Reviews

LBC Express, Inc.

SM City Cebu
Cebu
Philippines

Customer Support Phone Numbers

1800 108 585 999(Philippines)
318 228
1800 522 0000(Australia)
26 18
1800 816 222(Malaysia)
7 6
+63 322 320 668(Philippines)
315 202
+63 858 5999(Philippines, Metro Manila)
138 86
+63 908 6522(Philippines, Business Solutions)
69 48
+1 800 338 5424(United States)
12 15
1 4
+44 203 110 2522(United Kingdom)
1 5
0 6
+34 931 770 555(Spain, Barcelona)
1 2
+34 911 868 889(Spain, Madrid)
1 1
1 3
0 2
1 1
0 2
+852 800 961 522(Hong Kong)
1 1
2 3
1 2
+1 670 234 9013(Saipan, Northern Mariana Islands)
0 1
+1 670 233 5605(Saipan, Northern Mariana Islands)
0 1
+966 547 212 962(Saudi Arabia)
5 3
+65 800 101 2708(Singapore)
0 5
1 1
Plus

LBC Express Complaints & Reviews

LBC Express / parcel not received

Ch
Christian or Rona on Nov 13, 2018

Tracking number: 173033270475 Perhaps stated in the online tracking that it is delivered to Beng Reyes. The recepient actually did not receive the parcel due to the reason that it is holiday in their area. and is to be delivered to Ms. Beng Reyes. RCBC AB Fernandez Avenue Branch. Contact...

LBC Express / please get in touch with us through our official customer care channels

Ka
Kanike Ken on Nov 13, 2018

This is my tracking number [protected], I receive an update on November 13, 2018 that my product has arrived, and it tells me that is ready for delivery but it was postponed . But we didn't postponed it . It say "Shipment issue. Please get in touch with us through our official customer...

LBC Express / services in sparks p. tuazon branch

Kr
Kristyline Dela Cruz on Nov 13, 2018

On Nov. 12, 2018, at exactly 7pm I arrived in LBC located in Sparks, Robinsons Cubao, Q.C. Branch to send documents but unfortunately your personnel told me that its already cut off and they can accept my documents by 8pm after 1 hr. So I decided not to pursue my transactions because it i...

LBC Express / worst delivery system

Ar
Aries Jen De Guzman on Nov 10, 2018

My husband applied for his passport renewal at DFA Calasiao last October 20. We expected to receive his passport 2-3 days later since we paid for the express delivery that costs Php 1200 versus the regular rate of Php 900. November came and still with no sign of the passport. Sent an email...

LBC Express / super delayed delivery

Vi
Victoria Victorino on Nov 8, 2018

wala kayong kwenta. everyday nagbabago ang sinasabi, no one knows where the package really is, and everyday the estimated arrival of the package sa airport changes. no one also knows the valid reason for this delay. paki-ayos ang sistema niyo. pag-alis pa lang ng package sa US ilang araw...

LBC Express / delivery

Ro
Ronaldo Pabia Tobillo on Nov 7, 2018

My order from Lazada particularly from Bless Care Marketing, a 1 unit of internet modem, was forwarded to and given tracking # 20000001288897 last Oct. 31, 2018. It's more than a week but still no updates regarding this parcel. Please have me notified what happen to my parcel. It is badly...

LBC Express / status was received by me but I didn't receive any item

Je
Jelly Gallardo-Maddela on Nov 7, 2018

Hi LBC Customer service. Good evening. I would like to ask for help regarding my package problem. Our package with tracking number: 362016350260. was registered in the system as receive by Oliver Maddella. The.problem is i didnot receive any item today and no one from LBC came here to...

LBC Express / door to door delivery

Xt
xthianpau on Nov 5, 2018

Based on the tracking, my item was already received by me which is impossible since no LBC truck enetered our subdivision according to the subdivision's security guards. I have to go to the branch to pick it up and complaint, the thing is, they forgot to deliver my item and the delivery...

LBC Express / lazada package/not yet delivered

El
ElonaJane54 on Nov 5, 2018

Good Day po, bakit po ang tagal madeliver? I was expecting na for delivery na xa on or before November 01, 2018 pero wala pa po till now. please update po. Tracking #: 20000001273598 UPDATE AS OF NOVEMBER 05, 2018 (1:54PM) Date of Last Status Transaction Status October 26, 2018 Forwarded to...

LBC Express / money

Je
Jett Adriano Pascual on Nov 4, 2018

As I enter in your branch in Sangandaan Caloocan near SM Sangandaan, there this your oldman employee approached me with a very rude behavior! I'm hoping you won't tolerate that kind of attitude and make an immediate disciplinary action. I didn't able to get his name but his sitting at the...

LBC Express / rude staff

As
_asdfghjklxox on Nov 4, 2018

Nov 4, 2018 I went to LBC Newpoint mall Angeles City pampanga branch earlier to send money as a payment for an item I ordered online, good thing before leaving the counter I decided to checked the receipt bec I noticed that the staff mislooked the name of my consignee, instead of Ivy he...

LBC Express Baguio / herbeem products which I did not receive

Ki
kitaway on Nov 3, 2018

I would like to submit my complaint regarding my order which was not delivered.I received a text from you last october 24 then october 25 that my order will be delivered anytime of the day but up to now i haven't received any.i tracked my order, the last update was last oct.25 saying...

LBC Express / Wrong status declared in my package

No
Noeltatlonghari on Nov 3, 2018

Dear LBC, Good afternoon! I sent a package last Oct. 28, 2018to LBC branch here in Sta. Rosa to Pangasinan. Receipt no. is 161833727091. It was a birthday gift to my son's birthday (Nov. 01). Received a sms confirmation from LBC that my package was received by my wife last Oct. 29, good to...

LBC Express / Undelivered documents

Od
Odessa Fajardo on Nov 2, 2018

Regarding 181333149967. Kindly deliver the documents to the recipient. Note that there is a c/o with contact number. The number is definitely active and accurate. Please do not further delay the delivery. If you do not address this issue satisfactorily by November 9, 2018 (five long day...

LBC Express / women long straight big curly wig 16 clips hair

An
Anayurag25 on Nov 1, 2018

Good ma'am sir.. I want only clarifying about my order this is my trucking number #891012289751.if when u exact delivered my order coz they already sent me a massege through my cellphone last October 30, 2018 that my order delivered on that day but suddenly until now I must waiting...

LBC Express / shipping packaging

Re
Resit on Oct 31, 2018

Hello we have been trying to ship a tablet through lbc san carlos city and were told we need 'tupperware" we brought our package in a bubble wrap and hatd plastic container and asked to add bubble wrap to surround the plastic container and to additionally put in a large enough box to...

LBC Express / customer service

Sh
shotypua on Oct 30, 2018

I recently went to the Santolan/West Crame branch to have my package shipped. It just so happens i dont have a smaller bill to pay for the shipping. The girl asked me if i did have a smaller bill. I didn't. She continued on to say that they didn't have change and that the LBC/Palawan...

LBC Express / service

Lu
Lunella Ess on Oct 30, 2018

Yesterday, when I checked my phone around 3pm. That was from the lbc deliverer. He said that he would deliver my good that day. But before that, I havent received any notice from them that they would deliver my purchases in that certain day because I was expecting that I would be delivered...

LBC Express / item not yet received by consignee and customer service agent not following instructions

An
Angelica Ceruela on Oct 28, 2018

This is regarding the tracking no. 1496-1297-0640 angelyn buan as shipper and roberto tan as consignee. the item was shipped last october 18, 2018 and we expected that it will be delivered last october 19, 2018 but it did not. I called the customer hotline last October 23, 2018 requesting...

LBC Express / v cargo declared that they lost my passport

Jo
Jovel Albuera Magrare on Oct 28, 2018

I have to travel back to report to my duties in Saudi Arabia after 5 days who will shoulder my extension stay and other expenses and who will shoulder my rebooking and who will give me a job if I lose my job. Because of being careless your apology will not help I need an urgent solution, I...