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LBC Express Customer Care Service

LBC Express, Inc.

SM City Cebu

Customer Support Phone Numbers

+63 32 232 0668 685 378

LBC Express Complaints & Reviews

LBC Express / failed delivery

Rnnyclst on Feb 20, 2018
Im wondering why i receive a notice from Lbc integrated due to consignee is unavailable? Eh nasa bahay lang ako all day long then wala naman akong na receive na text or tawag na mag dedeliver na sila or nasa area na sila. This is my 4th time na ganito eh im expecting pa naman pag lbc ma...

LBC Express / international remittance

Ria Galo on Feb 19, 2018
I would like file a complaint regarding the receiving of money from abroad. My aunt from San Diego, California sent us remittance. We have been trying to get it since Saturday. They said that the system is still down. Is there anyway that you can resolve this concern? We really need the...

LBC Express / employees

jerome uba on Feb 18, 2018
hi guys hope you will give any actions to any complains here, i just had a very bad/horrible customer service ever. pumunta ako sa lbc branch niyo sa ayala cebu para kumuha ng refund from an online shopping website. sabi nila down yung system nila try daw sa different branch sa may A...

LBC Express / I am complaining about the delivery of my package in lbc baler branch

Darwin M. Hebreo on Feb 16, 2018
Sobrang nakaka beast mode na yung agent ng baler branch nyo. Last time nagpadala brother ko ng item. Nagtext sila sa reciever ko na ready for pick na. Tapos nung pinuntahan kinabukasan, ang sabi na release na kase may nakapag recieve na daw. Same name and same tracking number. Syempre na...

LBC Express / valentine's gift surprise

Mj Penecios on Feb 16, 2018
Hi, I just wanted to share my bad experience with your service. My boyfriend(out of country) chose the 1 day delivery express to send a gift for me for me for Valentine's, I just received it today and the roses were wiltered already. Should have been received on Feb 14 or yesterday if your...

LBC Express / delivery

Ferdinand Datz on Feb 16, 2018
Hate it, thought that it would arrive then when I tracked it. It said that "we tried to deliver your shipment but recipient refused to accept. Please get in touch with us through our official customer care channels" but we didnt even meet. But before that it said "your shipment was not...

LBC Express / parcel not delivered

nashmacy18 on Feb 16, 2018
Good day! I was supposed to receive my passport last February 14, 2018. It arrived in Iligan City yesterday February 15, 2018 and was said to be "Ready for delivery". However, at the end of the day, nothing came. I tracked the parcel and i received this "We tried to deliver your shipment...

LBC Express / delivery person assigned to my location

Gab_riella on Feb 16, 2018
The prev guy assigned to my loc was nice, efficient and has strong concern for lbc recipients like me. He delivered 2-3 packages for me and nung 1st time na di nya ma deliver tumawag sya kase malabo yung add sa package... I'm globe and he's a smart user. Napakabait na manong. Anyway, since I...

LBC Express / delivery competency

a6a_angelica on Feb 15, 2018
Hello! Ang tatamad po magdeliver ng taga LBC. Hindi man lang nila kinokontak yung buyer pag magdedeliver or pag nandyan na yung item. Out for delivery daw e parang di naman nila ginagawa. Imbis ay nakaka cancel order na lang dahil sa katamaran nila. Babagsak po kayo ang business nyo pag...

LBC Express / I am complaining about the delivery of my package.

Rafoncel on Feb 15, 2018
My mother went to LBC Gaisano Country Mall Cebu last February 12, 2018 to send my package in Tarlac Pampanga. I always track the tracking no. to know where my package is. But unfortunately, this package was already in Tarlac Hub but they failed to deliver on time to my friends addre...

LBC Express / package

Desayri on Feb 15, 2018
Hello! I have my package delivered in baguio already but it says on the tracker that the specific location that i've put is unknown. How could i change the location for my package to be delivered on the nearest LBC branch? The location should be Lower bonifacio, baguio city. PS. I texted...

LBC Express / shipment and delivery

Marizzap on Feb 15, 2018
I already sent an email a few days ago and have not received any feedback regarding my issue. This is the second time, LBC took care of my order from an online seller. They sent me a notification saying my order's about to be delivered on that date but I wasted a whole day waiting because...

LBC Express / I don't receive my parcel ref#71001387221023

roma22 on Feb 15, 2018
You said that you didnt deliver my parcel due to unknown consignee on given address?? But your delivery staff can contact me right? Because I know I have contact no. On my parcel.. I can help him if he just text or call me to ask.. But he dont.. Mdalas na ko nagpapadeliver dito lbc...

LBC Express / staff of lbc puregold qi central quezon city

Lyne lyne on Feb 15, 2018
Mgandang araw po lbc. Nais k pong bgyan nyo ng pncin ang inyong mga staff s d mgnda serbisydo s mga customer ninyo. Khpon feb 14 kumuh ako ng parcel s puregold qi central at ang ngaasest skn ung lalaki ngaun pgktpos umalis n ako ngunit bmlik ako dhl my isang tracking # para s pera n ...

LBC Express / parcel

Arman Rosario on Feb 14, 2018
Tracking# 311250453302 Consignee - Joji Borbon Shipper - E-Melange Enterprises/Armando A. Rosario No feedback as to where is the parcel now. As per online tracking, parcel has been forwarded to Abra Bangued Delivery Satellite Office Feb13 3:57am then after few hours that is 10:15 am, same...

LBC Express / flowers delivery

Lyne Kenneth Sadia on Feb 14, 2018
San carlos city pangasinan branch to laoag city feb.10 nagpunta akong lbc para omorder ng flowers at for shipping narin so napagusapan na natin kung kelan ang deliver nakampante ako hanggang sa feb 14 naideliver na ang teddybear ang tsokolates pero walang flowers na dumating so paano kmi...

LBC Express / delivery man

Joefer on Feb 14, 2018
Tumawag yung delivery man at di ko namalayan na may tumawag pala sakin, so nag text ako sa number na yun kung LBC yun tapos yun sinabi nya sakin na bukas nalng kasi daw nya idedeliver kasi mahirap daw akong tawagan.. Pero 2 miss calls lang yun at tsaka 3 min. ago lng sya tumawag?! Tapo...

LBC Express / cargo box

Santasunshine on Feb 14, 2018
Driver did not pick my box on the scheduled date he said I'm the only one to be pick up in this area but it's a lied because my friends lives nearby me also waiting on the same date to be pick up.I was so upset because I phoned the LBC staff several times they didn't help at all they...

[Resolved] LBC Express / product

Baby Kristine Gelig on Feb 13, 2018
My tracking no. 362010555417 is not yet received. Delivery sana to pero pwedeng sa LBC Subangdaku Branch nalang e deliver dahil e pipick-up ko nalang. Malapit sa naka address na ipapa deliver. Or e deliver nalang sa ibang location kasi hindi naman ako nakatira doon, Pick-up nalang sana ako...

LBC Express / shipment issue (wrong route)

molles41 on Feb 13, 2018
my item under tracking #362009214926 is not yet received. Feb 9 pa po na place tong shipping na to coming from my friend in bulacan and Feb 10 na sa cavite south delivery hub na yung item but until now wala pa din dumadating na item sakin. pick up sana to sa lbc metropoint mall edsa sa...

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