Menu
LBC Express Customer Service Phone, Email, Contacts

LBC Express
reviews & complaints

www.lbcexpress.com

Learn how the rating is calculated

1.0 2798 Reviews

LBC Express Complaints Summary

25 Resolved
2771 Unresolved
Our verdict: If considering services from LBC Express with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for LBC Express has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of LBC Express. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

LBC Express reviews & complaints 2798

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
2 reviews
Sort by:

Newest LBC Express reviews & complaints

ComplaintsBoard
J
11:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Copcod

Date and time of incident: 02/28 4:00 PM

Full Description: I already got a text confirmation from LBC that I can claim my COPCOD from any LBC Branch so I went to and LBC branch at Elizabeth Mall. I was told by their CSR that I would need to wait or go back the next day because it really takes time to claim for the COPCOD.

I hope LBC would realize that you are doing Business and nota Free Public Service! It is very disappointing and so much of a hassle from your customer who already paid for the service, and yet what we get is a lot of hassle as we would need to wait for more than a day for a money which is already in your system!

Desired outcome: Release the money!

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
P
3:26 am EST

LBC Express Alloy trinx folding bike missing in lbc box

I send my box thru LBC last Nov 20 2023 here in dubai and my wife receive it last Jan 4 2024 ship to Zambales, Phils. I ask my wife to take picture of box and find the alloy small Trinx folding bike but she told me it was missing and the box is messy half open. That bike is the only important gift to my daughter inside of the LBC box. I file a complain but I have never receive a good news that they found my bike in a month.

I bought it 1500 AED with full stunning spec of parts.

I know LBC has good reputation for I have send for more than 15 years a lot of items like macbook, cellphone and other important things. This is the first time I have lost important gift to my daughter.

If they can't find it, at least they have to pay that value.

Claimed loss: AED 1500

Desired outcome: I would like at least they pay that value of bike

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
View 0 more photos
Hide full review
ComplaintsBoard
M
9:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Package delivery tagged as refused but not delivered nor attempted to deliver

"thu, 15 february 2024

We tried to deliver your shipment but recipient refused to accept. Please get in touch with us through our official customer care channels."

This is a big lie! We did not refuse any delivery and was expecting it to be delivered in fact! They did not deliver it maybe just too lazy to do their job. We have a store at our house and closes at 8 pm daily so who would refuse it? Makes sense? 'cmon guys do your job!

Desired outcome: I would like them to be apprehended for lying...

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express and 1 comment
Hide full review
1 comment
Add a comment
E
E
Emily Mateyak
, US
Feb 22, 2024 4:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have been having the same problem currently, it keeps saying "I was not present at the given address" they did not even call or text to let me know that they are nearby. They have never came to my house from all the past attempts they tried to deliver. I was home all day and still did not receive my package.

Is LBC Express legit?

Our verdict: Complaints Board's thorough examination reveals LBC Express as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, LBC Express stands out for its commitment to quality and security. Clients considering LBC Express should delve into its customer service record to gauge compatibility with their expectations.

LBC Express earns 91% level of Trustworthiness

Perfect Trust Endorsement: LBC Express achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for LBC Express. The company provides a physical address, 25 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Lbcexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows LBC Express website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Lbcexpress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Lbcexpress.com you are considering visiting, which is associated with LBC Express, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

LBC Express website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While LBC Express has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 2796 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • LBC Express protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to LBC Express. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
A
9:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Lost parcel - documents were delivered and released to unauthorized representative

Good evening! I have a complaint regarding the parcel. Iba po yung naka tanggap ng parcel namin which is hindi naman po yun yung name na nakalagay sa mag rereceive ng parcel. That parcel contains important documents which is our passport. Pinadala po namin sa LBC Bulan Branch noong february 8 bound to taytay rizal. Then nung february 12 daw po is may naka receive po ng parcel namin which is unauthorized recipient.The lbc branch is taytay branch and the delivery team is “LOWER RIZAL DELIVERY TEAM”. Hindi man lang po sila tumawag sa authorized recipient. Nagtanong tanong na din po yung authorized receiver sa mga kapitbahay niya po pero wala pong nakakakilala sa naka receive ng parcel namin. So please take an action in this matter.

Claimed loss: Two Passport

Desired outcome: Please deliver it to authorized receiver immediately

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
J
7:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Undelivered package, no text or call to receiver or sender before delivery and non compliant customer care employees

Tracking number [protected]. Undelivered package since January 21, 2024. No attempt of text or call to receiver or sender regarding onsite day of deliveries. Emailed and called customer care a hundred times to request transfer of package to LBC San Miguel Bulacan (Highway) branch for pick up, but still the package was stuck at LBC Pulilan Delivery Team up to date. The package was paid for door to door delivery and the address is just along the main highway. JNT, JRS, Shopee and other courriers can easily delivered parcels on the same address so why not LBC?

Desired outcome: Please transfer the package to LBC San Miguel, Bulacan (Highway) branch for pick up within a week, or refund it instead 2,000 declaired value plus the shipping fee. (900 plus)

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
G
3:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Rude messenger

January 30, 2024 at exactly 12:42 in the afternoon I received a call [protected]) from the LBC messenger. He verified to me if the address written on the details is correct and I confirmed that yes it was. I also specified that the address is our office address. He's starting to questioned me if why I didn't include the company name with a frustrated voice, I explained that my address is still correct even w/o the company name. He once again questioned me why I didn't' include the company name with a frustrated voice. So i just kept quiet letting him murmur about it, suddenly he talks normally and said just wait I'll be there in a while. At exactly 1:30pm I saw him arrived outside the office I was about to go out and get the package myself, suddenly I noticed that he was giving it to the guard and it looks like he was really planning to just leave it to the guard w/o letting me know that he has arrived. So I watched him leave w/o any text from him.

Claimed loss: Nothing was lost but he was rude.

Desired outcome: I just hope this messenger will have a customer service training.

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
D
9:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Balikbayan box tracking no [protected]

I have been supporting LBC for a decade for its name & reputation and this is the worse experience that anyone can encounter. I am truly disappointed and I demand an explanation as to why my package has been mishandled very badly. I handed it properly to you and this is how it turns out to be received by my loved ones?! You can see in the images how devastating it is! How could anyone let this happen?! This is so unacceptable! Was this the reason why it hasn’t been being delivered and stayed at your warehouse for a week?! Half of the items are unable to consume and severely damaged. See attached images.

I demand compensation and action on the damages incurred under your care. If not properly addressed I’ll be forced to file legal actions.

-Sheryl Ducusin

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
View 0 more photos
Hide full review
ComplaintsBoard
E
3:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Lost Parcel

I shipped out a package to Shein Philippines using this courier service, which I perceive to be the most reliable in the country. I booked online on Dec 27 and indicated the recipient details, as instructed by Shein. The package was picked up and paid to the rider in the afternoon of Dec 28. It contained items that I requested to return to Shein.

Come Dec 30, with neither updates nor calls from LBC, I noted on your website that the package was “returned to shipper" under a different name who is not known to me at all. Please note that I do not know this person and to date, I have not receive my “returned” package.

I have called the hotline twice, with no help provided. I was only asked to send an email. I even asked if I could be escalated to a manager, but was only asked for my contact details and didn't get a call.

To date I have already sent 4 emails, but no resolution or update received.

Desired outcome: Refund of the "insured" parcel and delivery fee paid

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
D
3:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express DELAYED DELIVERY OF PACKAGE - Urgently need the item being shipped!

I would like to raise a complaint regarding my package that has not moved since January 7, 2024; the screenshot shown below shows the package's last update with tracking number [protected].

I hope this can be resolved because the items being shipped need to be delivered as soon as possible. Further delay will cause damage and we can't afford for that to happen.

It is stated on your website that shipment will take 6-8 days; understandable, but as I've seen on your tracking page, my parcel is stuck being on CARGO SHIPMENT. I would like to know what this means? Has the package moved from there? And may I know if a solution can be provided after this complaint?

Hoping to receive a fast response. Thank you.

Desired outcome: My package to be delivered ASAP

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
E
12:15 am EST
Verified customer This review was posted by a verified customer. Learn more

LBC Express Expressing Disappointment with LBC Cabanatuan Delivery Hub

I am writing to express my deep disappointment regarding the recent service provided by the LBC Cabanatuan Delivery Hub.

Regrettably, my parcel with tracking number [Tracking Number] experienced unexplained delays without any valid reason communicated to me. This delay has caused significant inconvenience, and the lack of a clear explanation is particularly frustrating.

Moreover, the delay resulted in me having to arrange for a pick-up at the nearest branch, which defeats the purpose of the door-to-door delivery service that I initially opted for.

Furthermore, I am disappointed with the absence of communication from LBC Cabanatuan. I anticipated at least a notification or update about the delay and its causes, but unfortunately, none was provided. This lack of transparency and communication has considerably diminished my confidence in the reliability of LBC Cabanatuan's services.

As a customer who values timely and transparent services, this experience has been disheartening. I trust you will take this feedback seriously, addressing the issues causing delays and improving communication practices to enhance customer satisfaction.

Read full review of LBC Express
View 0 more photos
Hide full review
ComplaintsBoard
K
8:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Shipment delay and No update on status

My package with tracking [protected] was over delay without update! I track it on lbc website and its says bellow

"Following is the latest fetch state of provided tracking number:

Tracking ID: [protected]

Status: Your package is enroute to MANILA MICP. New estimated vessel arrival 08/Jan/2024."

Today is january 12! Its already 44 days in transit! No update from your end!

I already sent an email but no reply on their end!

Desired outcome: EXPEDITE AND UPDATE NA SHIPPING STATUS

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
View 0 more photos
Hide full review
ComplaintsBoard
J
2:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

LBC Express - Over promising. Under delivering.

The handling of my shipment LBC is completely unprofessional. I have requested a status updates on the package and when the delivery will be completed, but not one of the LBC staff can provide an explanation on the phone or via email. My package has cleared customs in Manila 5 days before Christmas, and now has been sitting in the local LBC office in...

Read full review of LBC Express
ComplaintsBoard
C
8:35 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

LBC Express - Package delivery

TRACKING NUMBER: [protected] Sender Name: CECILE SONEJA Online Booking Date: December 26, 2023 Picked up Date: December 28, 2023 Picked up Address: Santa Clara, Santa Maria, Bulacan Delivery Address: 355th AWE Air Base, Floridablanca, Pampanga STATUS: From December 29, 2023 - January 5, 2024 - Parcel is at San Fernando Pampanga Warehouse I thought...

Read full review of LBC Express
ComplaintsBoard
M
7:36 am EST

LBC Express Items not delivered on time

My sister was send a small package for my son vitamins and medicine last Dec 27 going to sinsuat cotabato from Bago City Negros Occidental. And supposed to received Jan 2 but unfortunately they did not send on time while this is for delivery and not for pick-up, and they did not even call the number of receiver. My friend supposed to bring this medicine going back to Kuwait and her flight is January 4 back to manila. But because of your negligence she is unable to bring this medicine for my son.

Tracking number [protected]

Claimed loss: please send back to origin

Desired outcome: please send back to origin

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
J
7:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Super delayed delivery of parcel

Parcel was sent Dec. 23, 2023 and according to the receipt, it was expected to be delivered up to Dec. 29,2023. I noticed when LBC is thru Calbayog, it takes more than a week for delivery. Unlike when it is routed to Tacloban.. I have attached the OR.

Or no. Is [protected]. It should be delivered to me at my office

Jennifer Gabon Layug

Eastwest Bank Catbalogan branch

Curry ave. Cor San Bartolome st catbalogan city samar 6700

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
H
1:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Delivery

Incompetent. My box has been en route on December 07 as per tracking status from Manila to Davao Delivery Team but it wasn't until December 27 when they updated the next status that the Delivery team received my box, then on December 28 they said on tracking status that they are unable to deliver my box due to Delivery coverage issue. Like what? my address is not in mountain and it can be easily located and it is not my first time sending package to the same address, the same recipient and above all the same courier. they are just being lazy, if they really want, my box could be there before new year. Now they have the excuse to not deliver because 31 will fall on Sunday and the next day will be holiday.

My 4th time using LBC, 2nd time facing issue with them. The last time they gave me wrong tracking status for my box. I think there will be no 5th time because I'm done with them. I just hope my box will arrive in good condition and no loss.

Desired outcome: My box to be delivered as soon as possible and in good condition.

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
E
7:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LBC Express Posted as delivered package but not yet received

I received a viber message from the LBC express that my parcel that i ordered from Amazon is on its way for delivery with tracking numbers as follows

[protected].

I was so surprised to see the following messgae stating that I, the owner, has received the package well in fact I was waiting all the time for it to arrive.

Where did my package possibly go?

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
M
7:29 pm EST

LBC Express Time pick-up schedule

May I please follow-up my parcel with tracking number [protected], I informed the delivery man to delivery the following day, until now I havent received my parcel yet. You are hard to access in any social media forms.

The delivery man seems didn't know his job well, he said he will deliver the parcel the next day but today I just found out while talking to him that he report it as return to owner where in fact it was on his 1st attempt to deliver and agreed to deliver it the next day.

Claimed loss: The delivery reported my parcel as return to owner where in fact he already said that he will deliver the next day, it seems your delivery man is lazy enough to delivery my parcel

Desired outcome: Please deliver my parcel so it will not be returned to the sender

Confidential Information Hidden: This section contains confidential information visible to verified LBC Express representatives only. If you are affiliated with LBC Express, please claim your business to access these details.

Read full review of LBC Express
Hide full review
ComplaintsBoard
A
7:49 pm EST
Verified customer This review was posted by a verified customer. Learn more

LBC Express HORRIBLE company, service and staff.

My family in Philippine's suffered severe disaster's back to back. Typhhon and 2 days later an earthquake. I had to send funds and quickly prepare an emergency box. The first box showed up a month later than expected delievery. I was forced to send another box and everything was smooth until it arrived in the Phillipines. Now its stuck in a warehouse. Been there 2 weeks. I call customer service and the pass me to supervisors who just hang up. I send e mails that are never returned. Its so disrespectful how this company is in business. WORST SERVICE EVER.

Read full review of LBC Express
Hide full review
ComplaintsBoard
S
2:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

LBC Express - Delivery failed...

I received txt message.' system generated "we deliver your shipment today. dated Dec. 9, 2023..Next day I received message again " we deliver your shipment today .. whole week I'm waiting...wala akong na received kahit txt sa mobile, check kong email ko, email from PSA delivery failed daw kasi unlocated address ko.. how come complete address po binigay ko...

View 0 more photos
Read full review of LBC Express

LBC Express In-depth Review

Website Design and User Experience: The website design of LBC Express is clean and user-friendly, making it easy to navigate and find the information you need. The layout is intuitive, with clear menus and search functions, ensuring a smooth user experience.

Range of Services Offered: LBC Express offers a wide range of services to meet various shipping needs. From domestic to international shipping, they provide options for documents, parcels, and even freight. Whether you need express delivery or standard shipping, LBC Express has you covered.

Shipping and Delivery Options: LBC Express provides flexible shipping and delivery options to suit different requirements. They offer door-to-door delivery, pick-up services, and even drop-off points for added convenience. With their extensive network, you can expect your packages to reach their destination in a timely manner.

Pricing and Cost Transparency: LBC Express ensures transparency in pricing by providing clear and detailed information about their rates. Their website features a shipping calculator that allows you to estimate the cost of your shipment based on the weight, dimensions, and destination. This transparency helps users make informed decisions about their shipping needs.

Customer Service and Support: LBC Express values customer satisfaction and provides excellent customer service and support. Their knowledgeable and friendly staff are readily available to assist with any inquiries or concerns. They can be reached through various channels, including phone, email, and live chat, ensuring prompt and efficient assistance.

Tracking and Updates: LBC Express offers a reliable tracking system that allows users to monitor the progress of their shipments. With a tracking number provided upon booking, you can easily track your package's whereabouts and receive real-time updates. This feature provides peace of mind and allows you to plan accordingly.

Reliability and Timeliness: LBC Express is known for its reliability and timeliness in delivering packages. With their extensive network and partnerships, they ensure that shipments are handled with care and delivered on time. Customers can trust LBC Express to deliver their packages safely and efficiently.

International Shipping Capabilities: LBC Express has a strong international shipping capability, making it a reliable choice for sending packages abroad. They have partnerships with major international carriers, allowing for seamless shipping to various destinations worldwide. Whether it's for personal or business purposes, LBC Express can handle your international shipping needs.

Packaging and Handling: LBC Express prioritizes the proper packaging and handling of shipments to ensure their safety during transit. They provide guidelines and recommendations for packaging, ensuring that your items are well-protected. Their trained staff handle packages with care, minimizing the risk of damage.

Insurance and Liability Coverage: LBC Express offers insurance options to provide additional protection for your shipments. They understand the importance of safeguarding valuable items and provide coverage against loss or damage. This gives users peace of mind knowing that their packages are protected throughout the shipping process.

Reviews and Testimonials: LBC Express has received positive reviews and testimonials from satisfied customers. Many praise their reliable service, timely delivery, and excellent customer support. These reviews serve as a testament to the quality of service provided by LBC Express.

Overall Rating and Recommendation: Based on the above factors, LBC Express deserves a high overall rating. Their user-friendly website, wide range of services, reliable shipping, and excellent customer support make them a top choice for shipping needs. Whether it's domestic or international shipping, LBC Express is a reliable and trustworthy option.

How to file a complaint about LBC Express?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to start the process of filing a complaint.

3. Writing the title: Craft a concise title for your complaint that encapsulates the core issue you have with LBC Express. This title should be clear and to the point, allowing readers to understand the nature of the complaint at a glance.

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with LBC Express. Include key areas such as:

  • Service issues: Delays, lost or damaged parcels, or poor customer service.
  • Transaction details: Dates, tracking numbers, and any relevant receipts or transaction references.
  • Nature of the issue: Describe what went wrong with your delivery or service experience.
  • Resolution attempts: Outline the steps you took to resolve the issue with LBC Express, including any communication with their customer service.
  • Company's response: Detail the response or lack thereof from LBC Express regarding your complaint.
  • Personal impact: Explain how this issue has affected you personally, whether it be inconvenience, financial loss, or other impacts.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, correspondence, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with LBC Express. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that the information provided accurately reflects your experience and that your desired outcome is clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates from LBC Express or other users. Engage with any replies to provide additional information or to follow up on your complaint.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

LBC Express contacts

Phone numbers

1800 108 585 999 1800 522 0000 More phone numbers

Website

www.lbcexpress.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with LBC Express?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LBC Express Customer Service. Initial LBC Express complaints should be directed to their team directly. You can find contact details for LBC Express above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about LBC Express. Discuss the issues you have had with LBC Express and work with their customer service team to find a resolution.