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LBC Express Customer Care Service

859 Reviews

LBC Express, Inc.

SM City Cebu
Cebu
Philippines

Customer Support Phone Numbers

1800 108 585 999(Philippines)
184 135
1800 522 0000(Australia)
14 11
1800 816 222(Malaysia)
3 4
+63 322 320 668(Philippines)
185 132
+63 858 5999(Philippines, Metro Manila)
78 51
+63 908 6522(Philippines, Business Solutions)
44 29
+1 800 338 5424(United States)
7 6
0 3
+44 203 110 2522(United Kingdom)
1 3
0 3
+34 931 770 555(Spain, Barcelona)
0 2
+34 911 868 889(Spain, Madrid)
0 1
1 3
0 1
0 1
0 2
+852 800 961 522(Hong Kong)
1 1
2 2
1 2
+1 670 234 9013(Saipan, Northern Mariana Islands)
0 1
+1 670 233 5605(Saipan, Northern Mariana Islands)
0 1
+966 547 212 962(Saudi Arabia)
2 2
+65 800 101 2708(Singapore)
0 3
1 1
Plus

LBC Express Complaints & Reviews

LBC Express / undelivered document parcel

Ge
genso on Jul 19, 2018

july 9, 2018 nagpadala ako ng letter sa papa ko sa nueva ecija. july 11 di pa nareceive so i tracked it down. tapos sa remarks ng tracking nila eh "the recipient is unknown in the given address" may contact no. naman na nakasulat don bakit di nila tawagan...di kaya eto ang first time na...

LBC Express / unethical behavior

Al
Allysa Eliz Magno on Jul 19, 2018

July 19, 2018 0905 695 0004 7:30pm LBC TRINOMA BRANCH - Space #1093 Level M1 TriNoma Corner EDSA Quezon City Metro Manila Philippines. I am Abegail Magno and I'm complaining regarding the behavior and attitude of the staff assisted me in the said LBC branch. BAD SERVICE LBC Trinoma...

LBC Express / passport delivery

Ka
Karen Santoyo on Jul 17, 2018

I am trying to call hotline 02-5671111 for delivery of my passport which was renewed last June 29 but no one is answering my calls. Follow up on the status of delivery for tracking no. 173044349120 Passport name: Anne Katherine Santoyo Cunanan Address: 143 Montalbo Road Brgy. Bolbok...

LBC Express / delivery

Le
Lexi29 on Jul 17, 2018

Ako po si Evon Iris V. Malce. Bakit po di ako tawagan kung walang tao sa bahay namin sa naka lagay na address? Diba nga may inilagay na phone # ?! Bakit di nyo ako tawagan kung walang tao ?! Palagi nlng sinasabi sa lbc tracking na "We tried to deliver your shipment but recipient is unknown...

LBC Express / service shipping

En
En Nepomuceno on Jul 16, 2018

I sent a documents on Saturday, 14-07-2018 at LBC Uptown Mall. The customer service staff were nice though. I was told that the documents will arrive and available for pick up today, 17-07-2018. However, I tried to track using the tracking number on the piece of paper LBC has provided, but...

LBC Express / complain about your staff

Al
Alzela on Jul 16, 2018

Im complaining the staff (a guy who is shifted around 4-5pm in las piƱas pulang lupa uno branch) i waited till cut off. And i commented that they are slow till one of the employee said something unusual before i leave. Then we had an arguement. My complain is it usual for an employee to disrespect...

LBC / staff of lbc ayala malls bayanan muntinlupa city

Yo
Yohu on Jul 16, 2018

Dear Sir, I know this is a pity concern but your staff in the said branch as above on duty today july 16 2018 afternoon shift should learn how to be polite with the customers and should not make faces as she answers the queries of the people she is talking to. We are all tired with our own...

LBC Express / lbc personnel in robinson gensan mall

Ra
Randolf12 on Jul 16, 2018

l'm complaining about the services/ delivery of LBC.. sobrang tagal... and also complaining the girl personnel I dont know her name just take a look my attached photo.. this girl sobrang nkakabwe**t.. di marurong mg address ng client concerns.. dapat ung hinire nyong personnel good...

LBC Express / customer service

Ga
GabMia on Jul 15, 2018

Customer service in this branch is really terrible. Early in the morning, Of July 16, 2018 between 9-10 AM only 1 Customer service representative is in the counter. The other one came in close to 10 AM already, spent some time chatting with each other despite the bulk of customers waiting...

LBC Express / opened box

Gi
ging tan on Jul 13, 2018

my box that I sent thru LBC was opened at some point during delivery and items were missing when the Recepient opened it. When the box was delivered, it had numerous LBC tape on it . The box was also not handled properly. There were items that were broken and canned goods that were burst...

LBC Express / bdo credit card

Re
Reliabbi Gabriel on Jul 12, 2018

Tracking number: 173048470091 Nagkaron ng shipment issue nung una although naprovide ko naman yung complete address ko, so tumawag ulit ako sa BDO, same address and complete, nagbigay pa ko landmarks, tapos nakamonitor ako sa delivery, jusmiyo wala pa kalahating araw shipment issue agad...

LBC Express / delivery

Ta
Tabigail on Jul 12, 2018

I ordered some stuff in Lazada and the courier was LBC. Everytime my order is said to be shipped i always get a notification that they were not able to verify my address. How come I never even received a call during the delivery. And I clearly stated on the address that my house is near...

LBC Express / unethical behavior

Ch
Cheska Sevilla on Jul 12, 2018

JULY 12, 2018 09051054714 My colleague transacted with LBC Megamall Branch today (July 12, 2018) for an international remittance whereas she will claim a money from abroad. In the event that she was already on the counter and gave the details, the teller - in the name of Kaye Romantico...

LBC Express / parcel note received!

Mi
mil1992 on Jul 11, 2018

June 8, 2018 pinadala saakin yung package and expected date na dumating dito sa mindanao is June 9, 2018. ba't hanggang ngayon hindi parin dumating? 1-2 days shipping nang LBC pro lumampas na sa date. Tracking number 173023207732. it is LBC's obligation to ship. we pay for this and then...

LBC / lbc

La
Laramae Compuesto on Jul 11, 2018

Please contact my receiver thru his cellphone number or my email. If you cant locate my delivery address/ laramae.compuesto06@gmail.com Tracking Number 1116213290 Receiver Complete address Provincial road, Purok 1, Centro #3, Luna, Isabela, Phil. Date of last transaction status July 11...

LBC Express / delivery time and date

Co
Coleen Dolina Anugon on Jul 10, 2018

The package is important. I trusted your personnel when they said it will be delivered 2-3 days. I monitored through your LBC track and trace. It stated there: ready for delivery. Please expect delivery within the day. But until now the package is still not delivered. The delivery man...

LBC / documents

Mh
Mhady madrid on Jul 9, 2018

Hi, My name is Madelyn Madrid. I send the document from US to Manila last June 25. As far as I know that day also they pick it up from the store going to airport. The lady from the store milpitas told me that night also leaving going to airport. Expected arrive in Manila like 7-10 working...

LBC Express / delivery of passport

Ka
Kay29 on Jul 7, 2018

Good day! I applied for a passport in DFA NCR South Alabang branch and availed the LBC courier inside. Transaction date 3/23/18. Tracking number 173014347341. Delivery guy handed over my passport to the village guard and left. I was lucky that the guard brought it to my home. A passport...

LBC Express / ankle support foot drop brace orthosis splint recovery stabiliser protector - tracking #[891012577377]

Ja
James Magaling on Jul 5, 2018

Hi, I want to ask why you cant find my location i ordered Ankle Support Foot Drop Brace Orthosis Splint Recovery Stabiliser Protector with Tracking #[891012577377], i always track my order on lazada ang always says "Your package has been shipped with LBC with tracking number [891012577377]. For more...

LBC Express / failed to deliver and just declare payment problem or refused by the consignee

Sw
sweetsenseAngel saldua on Jul 5, 2018

i ordered through an online shopping site something for my boyfriend's birthday.. the online seller shipped my order to Cebu through LBC express last June 22, 2018.. the tracking # was 179934475121.. i received a text message from LBC computer system last June 25, 2018 that my shipment i...