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LBC Express Customer Care Service

LBC Express, Inc.

SM City Cebu
Cebu
Philippines

Customer Support Phone Numbers

1800 108 585 999(Philippines) 441 332
1800 522 0000(Australia) 41 32
1800 816 222(Malaysia) 9 12
+63 322 320 668(Philippines) 421 277
+63 858 5999(Philippines, Metro Manila) 214 138
+63 908 6522(Philippines, Business Solutions) 97 67
+1 800 338 5424(United States) 15 22
+1 888 652 2522(Canada) 3 7
+44 203 110 2522(United Kingdom) 4 11
+39 800 780 522(Italy) 0 12
+34 931 770 555(Spain, Barcelona) 1 4
+34 911 868 889(Spain, Madrid) 2 6
+673 224 4367(Brunei) 4 6
+673 224 1219(Brunei) 1 3
+671 646 5221(Guam) 2 3
+671 646 5222(Guam) 0 3
+852 800 961 522(Hong Kong) 1 2
+965 22 461 522(Kuwait) 2 6
+965 99 616 522(Kuwait) 3 5
+1 670 234 9013(Saipan, Northern Mariana Islands) 1 2
+1 670 233 5605(Saipan, Northern Mariana Islands) 0 4
+966 547 212 962(Saudi Arabia) 8 6
+65 800 101 2708(Singapore) 0 12
+886 801 127 383(Taiwan) 1 4
+971 800 035 702 444(UAE) 11 11

LBC Express Complaints & Reviews

LBC Express — Customer service

They are moving so slow even if there isn't so many customers. They are wasting time for a reason that we can't understand. They are not even saying anything as if they...

Movement & Delivery  · Feb 27, 2020

LBC Express — Undelivered BDO card since January 2020

281533 Hi, contact number: [protected] My parcel which was not yet delivered to me up until now, there had been numerous attempts according to the tracking number of your website but in...

Movement & Delivery  · Feb 26, 2020

LBC Express — SSS, Lazada Returns

Yung tomboy doon sa LBC, United, Boundary, San Pedro Laguna.. katabi ng Puregold ay palagi niya sinasabi na offline ang system.. para mabawasan ang tao doon sa branch, kahit hindi...

Movement & Delivery  · Feb 26, 2020

LBC Express — Credit Card

281533 Your service is ridiculous.Im still waiting for you guys to deliver my card this will be the 3RD time to deliver the card.I dont understand why you tagged an incorrect address on...

Movement & Delivery  · Feb 26, 2020

LBC Express — Delayed Shipment

281533 I send my shipment to Panorama Marikina branch last Feb. 17 and gave me the waybill [protected]. The following day around noon someone from LBC Customer service called me that a...

Movement & Delivery  · Feb 26, 2020

LBC Express — Sending a letter

I had sent a letter today ( February 25, 2020) at LBC, TAYUG BRANCH, TAYUG, PANGASINAN. The sales associates named Jelo Malong was very rude when I asked him if I can see the LBC...

Movement & Delivery  · Feb 26, 2020

LBC — Sea cargo shipment

I had my shipemnet via sea cargo in LBC branch in Abu Dhabi. It was picked up last December 24, 2019. It was promised as 45 days and it will be delivered to respective addre...

Other  · Feb 25, 2020

LBC — Sea cargo shipment

I had my shipemnet via sea cargo in LBC branch in Abu Dhabi. It was picked up last December 24, 2019. It was promised as 45 days and it will be delivered to respective addre...

Other  · Feb 25, 2020

LBC Express — My parcel didn't arrive

281533 I don't know what happened, last February 21 I ordered something, tapos on transit na, by using the tracking number po ang sabi naka rating na sa Cebu nung Feb 22, 2020 yung...

Movement & Delivery  · Feb 24, 2020

LBC Express — Parcel not yet delivered

281533 I already sent my concern to customer service. Still the parcel did not deliver to the consignee. The address is correct but on their remarks it is incorrect. Maybe they are too...

Movement & Delivery  · Feb 23, 2020

LBC Express — Camera,shoes, supplement

281533 I tracked my package today and I found out na napadala Ito sa maling lugar. Tabaco City Albay yung loc. pero napunta Ito sa Palawan. Mali mali din yung information na nilagay ng...

Movement & Delivery  · Feb 23, 2020

LBC Express — Complaint to inattentive staff

281533 Last feb 19, 2020 I went to LBC to ship my parcel via Cash on Pick up, but the staff didn't ask what type of delivery I want to, instead he keep on processing the parcel a...

Movement & Delivery  · Feb 21, 2020

LBC Express — Package

Yung pinadala ko sm sabi diniliver na daw kaso di daw makita yung bahay incorrect address daw e tama naman yung nilagay ko now pinacancel ko pinabalik ko yung package sa sm...

Movement & Delivery  · Feb 21, 2020

LBC Express — My package 📦 nabasag

281533 Ang pinadala ko na component sa lbc nabasag yung agent pa nila ang nag inpake sa component ko pero bakit ganon nabasag sana man bigyan ng action ang aking pinadala...subrang saya...

Movement & Delivery  · Feb 20, 2020

LBC Express — missing shipment

Date shipment - Feb. 13 2020 From LBC-Pilar, Las Pinas to Calamba, Laguna Type: COD Amount P1, 000 Tracking No. [protected] The item was delivered the next day, Feb, 14, 2020...

Movement & Delivery  · Feb 20, 2020

LBC — undelivered package and lbc mabalacat pampanga staff not responding to emails

469731 Complaint Against LBC Mabalacat Pampanga Branch We have a package that got stuck in Mabalacat Pampanga branc for a month now, we are wondering why they are not delivering it to...

Clothing, Shoes & Acc  · Feb 19, 2020

LBC Express — delivery

Complaining about non delivery of item i bought online. Lbc Tracking no. [protected]. It's my 3rd transaction for this seller same address but your delivery said address can't be...

Movement & Delivery  · Feb 18, 2020

LBC Expressparcel not delivered and still in transit... mis reroute

Nagpadla ako ng parcel para s iriga city... S lbc grass residence branch nagpadla nung feb 10... Until now d p rin narereceive s iriga... Na pinapuntahan ko s friend ko ung lbc grass eh na track nila nasa coron palawan... Panu napunta dun... Ang linaw ng address... Until now wla p rin 8days n... Pakicheck kung papanu e2... Incompetent ang mga employees nio...

parcel not delivered and still in transit... mis reroute
parcel not delivered and still in transit... mis reroute

LBC Express — balikbayan box

281533 I send a balikbayan box from Singapore to phil. We received the box on time. Unfortunately, 1 corner of the box was opened. They told us, it was damaged by rain water. But we...

Movement & Delivery  · Feb 16, 2020

LBC Express — a very rude, disrespectful, irresponsible delivery personnel..

281533 February 15, 2020 On February 14, my fiance requested me to pick up a package he sent for Valentine's day which was supposed to be a surprise gifts but not a surprise at all...

Movement & Delivery  · Feb 15, 2020

LBC Express — cod

281533 Im an avid customer of your COD/COP program. I recently made a transaction last Feb 12, 2020 on your San Pedro, Pacita Avenue branch Im transacting 13 COD transactions that day, 5...

Movement & Delivery  · Feb 15, 2020

LBC Express — delivery team

281533 I should be receiving my parcel today. But until now I haven't received or heard any from them. I already talked to the hotline number and followed it up. I need that parcel today...

Movement & Delivery  · Feb 15, 2020

LBC Express — customer service

The people working at lbc sm novaliches branch is taking way too long to process my package. There is literally no other people in this branch but they still don't assist me...

Movement & Delivery  · Feb 14, 2020

LBC Express — my shipment was not delivered.

281533 I transacted in Guadalupe Makati Branch last Feb 5, 2020, to ship an item to Sultan Kudarat but until now, Feb 14, still my client does not receive it. I already complained in the...

Movement & Delivery  · Feb 13, 2020

LBC Express — parcels consisting books

Hi good evening po :) please naman po pakiinform yunh LBC matina davao branch about sa parcels ko . Namali po kasi ng delivery address . Pinachange na po ng sender yung adre...

Movement & Delivery  · Feb 13, 2020

LBC Express — courier / package service

281533 Hi, my wife sent a set documents addressed to mitsubishi pasay peak diamonds dealer in pasay city. It was accepted on feb. 11 at gaisano lbc branch, iligan city, arrived at metro...

Movement & Delivery  · Feb 13, 2020

LBC Express — visayas avenue representative complaint

This is so frustrating. I came around 6:10pm trying my luck to find put if the store is still accepting cargo shipment. I asked the the rep if I can still get a number. he...

Movement & Delivery  · Feb 12, 2020

LBC Express — delivery services

281533 The delivery man texted me at around 2:30pm asking if I am at home and if I could receive the parcel. I replied that I am in school but they can proceed to delivery because my...

Movement & Delivery  · Feb 11, 2020

LBC Express — service. shipment from manila to cebu

281533 [protected] tracking number The package was still not delivered after 1 week!! It was supposed to be 3 days. There was a failed delivery but I did not receive a call or message...

Movement & Delivery  · Feb 10, 2020

LBC Express — I am complaining about my package

281533 Putting wrong address on the package, not even asking if it is fine nor say that they send the package to the other branch, at first I thought it was just a mistake but thi...

Movement & Delivery  · Feb 10, 2020

LBC Express — delayed delivery

I am writing this letter to bring your attention to your poor service. My sister went to puregold lbc yesterday feb 9, 2020 To check about my documents sent on feb 4, 2020. It...

Movement & Delivery  · Feb 10, 2020

LBC Express — I am complaining about the customer service

281533 It was Jan. 21st that i sent a parcel and in Jan. 22nd i came back to request a return to sender for the trwcking no.[protected] since that my customer cancel the order and the...

Movement & Delivery  · Feb 09, 2020

LBC Express — returned to sender letter - no notification provide to sender and recipient

The letter was returned to sender due to irresponsible handling of the delivery . As per inquiry the delivery man just ask the new guard on duty in our subdivision and did not...

Movement & Delivery  · Feb 08, 2020

LBC Express — your branch is always offline

Date of incident : feb 7, 2020 Lbc catbalogan branch is always offline. Offline reason is not a good impact to your customer. I am online seller and I am using your cop service...

Movement & Delivery  · Feb 07, 2020

LBC Express — delivery and customer service

The LBC Robinsons Jaro Branch in Iloilo City has promised to send me the number of the delivery department of LBC here in cebu city, but until now, I have not received any message...

Movement & Delivery  · Feb 07, 2020

LBC Express — manners of your employee

She did not accept the 500 peso bill because she said it will not be accepted at the bank because it is taped. I said if she will consider it since I am pregnant and that's the...

Movement & Delivery  · Feb 06, 2020

LBC Express — delayed delivery within metro manila

281533 nagrereklamo po ako kc magala ang courier ng lbc within metro manila lng naman kung saan malapit na malapit kala ko pinakamatagal na ang 2 days pero lumagpas pa. na delay ang...

Movement & Delivery  · Feb 06, 2020

LBC Express — corruption and oppression

Dear mr carlos araneta I writing this because I cannot take it anymore about the corruptions and abuse of authority First about the Visayas Cebu and Bohol Unit Corruption and...

Movement & Delivery  · Feb 05, 2020

LBC Express — cod

281533 December 9th, 2019. I asked my husband to have a package shipped to a customer of mine from my FB Page Wild Beadz. Payment mode as selected by my customer was COD since she i...

Movement & Delivery  · Feb 05, 2020

LBC Express — services of your employee they dont manners and also not approachable

281533 Please seek an attention to all your employee in metropoint branches, I was just asking for payment for online psa sa girl in front of me, and the girl with her side said wala! A...

Movement & Delivery  · Feb 05, 2020