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LBC Express Profile

LBC Express
Customer Service: Phone, Email, Contacts

www.lbcexpress.com

How to contact LBC Express customer service?

Phone numbers:
E-mails:
  • (Support)
Address:

SM City Cebu, Cebu, Philippines

LBC Express information: contacts, address, founders, CEO, services, and products

LBC Express is a multinational company founded on Luzon Brokerage Company (1945) with its headquarters located at Pasay, Philippines and key people behind it being Miguel Angel A. Camahort (Chairman, President and CEO) and Enrique V. Rey, Jr. (IRO, CFO & CRO). LBC Express deals in the Courier industry and provides services in Post delivery, express mail, freight forwarding, third-party logistics, wire transfers, cargo airline, remittance services, and provides its services worldwide
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When was LBC Express founded?

LBC Express was founded by Luzon Brokerage Company (1945).

What industry does LBC Express compete in?

LBC Express competes in Courier industry.

What services does LBC Express offer?

LBC Express offers its services in Post delivery, express mail, freight forwarding, third-party logistics, wire transfers, cargo airline, remittance services industry.

How to write a complaint about LBC Express?

To write a complaint about LBC Express and get an answer from the officials of LBC Express, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about LBC Express can be filed via the specific LBC Express complaint section.

Frequently asked questions (FAQ) about LBC Express customer service
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What is LBC Express?

LBC Express is a courier company based in the Philippines.

How do I contact LBC Express?

You can call LBC Express at 1800 108 585 999 or email them at customercare@lbcexpress.com. You can also mail them at 10th Floor Tower B Two Ecom Center, Bayshore Ave. corner Harbor Drive, Mall of Asia Complex, Pasay, Metro Manila, Philippines.

Does LBC Express provide bubble wrapping?

According to LBC, they provide bubble wrap at every branch.

What does "Arrived at internal mail dispatch" mean at LBC Express?

It means that your shipment has been received by the returns department.

What does LBC Central Exchange mean?

LBC Central Exchange is LBC’s sorting facility located in Pasay City.

Where is the LBC Central Exchange located?

It is located in Pasay City.

What does “hangar disposed” at LBC Express mean?

LBC Central Exchange and Technology team are located at the hangar. LBC Hangar is located at the General Aviation Center in the old domestic airport of Pasay City.

What is the LBC lower Laguna delivery address?

LBC lower Laguna is located at 202 Gen. M. Capinpin St, Poblacion, Biñan, 4024 Laguna, Philippines.

What is the LBC Upper Laguna delivery address?

LBC Upper Laguna is located at WH#10 Main Street Don Onofre Subd. Brgy, Cabuyao, Laguna, Philippines.

What does it mean if my LBC shipment is with a concern?

If you receive a notification that your shipment is with a concern, it might mean that the parcel is damaged, it is out of the delivery zone, returned to the sender, or there are other unforeseen events. You should contact their customer support. This status usually means that delivery is unsuccessful for that day because of a high volume of deliveries. In this case, they will usually attempt redelivery on the next working day.

What does "released to an authorized representative" mean at LBC Express?

It means that your shipment was released to a representative or to someone who lives or works at the address of the recipient.

What do I do if my LBC shipment was not delivered due to unforeseen events?

The reason for non-delivery was unexpected as weather conditions, lockdown, etc. Usually, you would receive a message when and where your shipment is available for pick-up.

Is LBC Express trustworthy?

Concerns of consumers about LBC Express usually include failed delivery, damaged parcels, slow or even absent customer support. LBC Express has a low rating on our website and doesn't resolve customer complaints, therefore, we would suggest caution when dealing with this company.

What does "Shipment is being transferred to the requested destination" mean at LBC Express?

It means that the item was already at its destination.

Where's LBC Express headquartered?

SM City Cebu Cebu Philippines

What is the LBC Upper Laguna delivery hub address?

LBC Upper laguna delivery hub is located at Don Onofre Village Banay-Banay, Cabuyao City, Laguna.

What does "Arrived at cargo exchange" status means?

It means that your parcel has arrived at the transit point.

How can I contact LBC customer service?

You can contact LBC customer service through their hotline number, which may vary by country, by sending them an email at customercare@lbcexpress.com, or by using the live chat feature on their website (www.lbcexpress.com).

What are the operating hours for LBC customer service?

LBC customer service typically operates 24/7, but hours may vary by location or during holidays. Check their website or contact them for specific details.

Can I track my LBC package online?

Yes, you can track your package on the LBC website by entering your tracking number in the designated field.

What should I do if my package is delayed or lost?

Contact LBC customer service immediately to report the issue. They will help you investigate the problem and provide updates on your shipment.

How can I file a complaint about LBC services?

You can file a complaint by contacting LBC customer service via phone, email, or live chat. Provide details about the issue and any relevant information, such as your tracking number and the branch involved.

Can I change the delivery address or recipient information after my package has been shipped?

Contact LBC customer service as soon as possible to see if the changes can still be made. Be aware that there may be additional fees or delays associated with changing the delivery details.

How long does it take for LBC to deliver a package?

Delivery times depend on the service chosen and the destination. Domestic shipments typically take 1-3 business days, while international shipments may take several days or weeks. Check the LBC website for specific information on delivery times.

What are the weight and size limitations for LBC packages?

LBC has different weight and size limitations based on the type of service being used. For specific information, refer to the LBC website or contact customer service.

Can I send fragile or valuable items through LBC?

Yes, but you should properly pack and label fragile items to ensure their safe transport. Valuable items can be sent, but it's recommended to use LBC's insurance services for added protection.

Can I schedule a pick-up for my package instead of going to an LBC branch?

Yes, LBC offers a pick-up service for your convenience. You can schedule a pick-up by contacting customer service or using the online booking feature on their website.

LBC Express mobile applications

You can download these applications to your device