my parcel document Ref # [protected] was sent from Masbate since May 5, 2025, should have been delivered on May 9 however it has been pending for pick by Quezon city Courier Delivery Team since then until now. I paid more than enough because I am expecting that it will be delivered within a week but it has been 14 days and still pending for pick up. You are not meeting the deadline and I badly need the documents. I hope this can be addressed ASAP. Thank you and God bless
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