LabCorp
Reviews and Complaints

I visited LabCorp in Thousand Oaks California on Wednesday, January 27, 2021for a routine pre-employment drug test. I informed the technician that I take a prescription medication, providing her the name of the medication and my healthcare provider's information. I further informed her that my prescription medication will impact the test result and that I wanted to ensure this medication information was noted in my file. She stated that I would be contacted within a few days from LabCorp and I would verify the information at that time.

I never received any contact from LabCorp. Instead, my potential employer was sent a report stating that I failed the drug test.

I am a registered nurse and LabCorp's failure in this situation has adversely impacted my reputation and has potentially caused me a loss, or at minimum, a delay in employment.

Please reach out to me immediately and remedy this egregious failure to follow the MRO verification process.

§ 40.131 How does the MRO or DER notify an employee of the verification process after receiving laboratory-confirmed non-negative drug test results?
(a) When, as the MRO, you receive a confirmed positive, adulterated, substituted, or invalid test result from the laboratory, you must contact the employee directly (i.e., actually talk to the employee), on a confidential basis, to determine whether the employee wants to discuss the test result. In making this contact, you must explain to the employee that, if he or she declines to discuss the result, you will verify the test as positive or as a refusal to test because of adulteration or substitution, as applicable.

On 01/25/2021, it happens I walked in the walgreen's where there are not mandate in the use of a mask but there where like 30 people waiting to get they blood taken, this is outrage no social distancing at all, you don't have the space to have so many people in this confide space. I work for the dept. Of health, I giving you a chance to fix it or I will report you to the dept. And the cdc and probably they will close you out.

My name is Jim McMullin. I had an appointment on December 21 for thyroid testing and a PSA test. I provided scripts for both. The woman who checked me in was abrupt and apathetic. Because of her apathy and her not following through the PSA test was not done although she was provided the paperwork by me. She was abrupt and unfocused. I had to wait for this appointment and now will have to wait again. [protected]@aol.com [protected]

Please note staff behavior at 75-35 31st street is very rude and unprofessional. Most Labcorp location staffs are very rude and disrespectful to customers. They are most of the time nice to their own ethnic people who speaks their language and some groups of people those are from different country.

Kiosks. I take medication that makes me foggybin am. I had to fast so no coffee. I take cream. I found kiosks confusing and no one to help. I drove a ways to get there. I never use kiosks at walmart. Older folks need help at times
So I did not get my blood tested. I even said I can not read screen. I am waiting to get new glasses. Very disappointed in this new system. Even walmart has a person that is there to help with using kiosks
Lab core. No help.

I submitted a sample for test prescribed by my doctor. Normal turnaround time for the type of test is 2.5 days Submitted samples on Thursday, September 24. I received my results today, October 8th. Sent messages through my patient portal and got several replies that they were working on it and that these tests were very complicated. My physician, called LabCorp on Friday, October 1 and was given some verbal information which finally eased some worry on my part. Today, I received the real honest results - 95% of the tests failed as samples were "spoiled".

Massively careless and irresponsible. Stay away from this place.

Visited on Monday, 928 for blood work and no one asked any Covid-19 related questions or was taking temperatures. Felt very uncomfortable and uneasy going there. No social distancing in area where blood being taken. Another person was sitting right next to me while I was having blood drawn. Seriously thinking about finding another lab.

On Friday, August 14, 2020 I went to the Lab corp located at 811 Sunset Road, Burlington Township, NJ 08016 for blood work. There were at least 8 people there, it was like musical chairs, seats and lab areas were not being cleaned/sanitized in between patients. It really gave me chills especially with this pandemic being so out of control. PLEASE SANITIZE.

Made appointment for blood work (Humana requested)on 08/14/2020 8 am. Arrived in time for appointment to a full waiting room and after 30 minute being ignored I left. My time cost money, and Labcorp due to greed overbook appointment do not respect their own designated time for work. Not even taking into consideration that some people have health problem (like I) and can not seat for a long period of time.
I except Labcorp to keep the appointment they assign. Respect the patient who provide an income to keep the business alive.
I do not, ever consider to use their services!