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CB Furniture Stores La-Z-Boy Complaints #222-241
La-Z-Boy

La-Z-Boy review: Reclining sectional

S
Author of the review
3:39 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

We have two recliners as part of a sectional we purchased four years ago. My husband could feel/hear that something wasn't quite right with his recliner. We pulled the recliner away from the wall to look at it and found a huge, long gouge in the wall. The back of the recliner had an exposed piece of metal that had ripped through the fabric and ruined our wall.

We researched the warranty and understand it is useless as we are not willing to pay for their inspector, shipping, parts and labor costs.

The reclining sectional was comfortable for 3 years but is now a piece of expensive junk. We will never buy anything from them again.

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