Kohl's Customer Service

Kohl's Department Stores, Inc.

N56 W17000 Ridgewood Drive
Menomonee Falls
United States - 53051

Customer Support Phone Numbers

1855 564 5705( 0 6
1866 887 8884(Customer Service) 0 3
1855 564 5748(Kohl's Charge) 1 1
1855 564 5751(Yes2You Rewards) 0 0
+1 262 703 7000(Head Office) 19 10
+1 877 342 4337(Merchandise Departments) 2 1
Mon7:00 AM - 1:00 AM
Tue7:00 AM - 10:00 PM
Wed7:00 AM - 1:00 AM
Thu7:00 AM - 7:00 AM
Fri1:00 AM - 1:00 AM
Sat7:00 AM - 1:00 AM
Sun8:00 AM - 1:00 AM

Kohl's Complaints & Reviews

Kohl's — croft & barrow the classic tee

Kohl'sMy husband and I have spent the last 40 yrs in and around Portland Maine, shopping quite a bit at kohl's south...

Clothing, Shoes & Acc  · Jan 14, 2020

Kohl's — management

I was in the store shopping the other day and over heard a manager talking to an employee in a very demeaning tone...

Kohl's — rebates for 4 items bought 11/29/19

I online ordered 4 items (small kitchen appliances) that each offered a $10 mail-in rebate. This was 11/29/19. On...

Home & Garden  · Dec 30, 2019

Kohl's — rebates - magic bullet 11- pc

On the Thanksgiving seasons 11/25/2019, Kohl's had a promotion for Magic bullet 11-pc with a rebate $12/each. I bought 4...

1 comments Retail Stores  · Dec 25, 2019

Kohl's — women's gray dress slacks

About 6 weeks ago, I visited the Kohls in Coconut Creek. I purchased 2 pair of slacks, a sweater, and 2 pair of men'...

Clothing, Shoes & Acc  · Dec 08, 2019

Kohl's — charge multi times on credit bank account

I order some clothes for my baby, but when I check my visa credit card statement is went down to 0 Available Balance...

Credit Cards  · Dec 07, 2019

Kohl's — beats by dre

Kohl'sI ordered some Wireless Powerbeats3 from in Black Friday. With the Kohl's cash I received, it was by far the...

Consumer Electronics  · Dec 06, 2019

Kohl’s — late fee reversal.. they removed it but still expect me to pay it

I had an emergency and had to have emergency surgery on 10/29/19 I was in the hospital 7 days so my kohl's credit card...

Retail Stores  · Dec 01, 2019

Kohl's — returns

During the holidays stores are busy. I find it hard to believe that you have open registers that cannot perform...

Other  · Nov 30, 2019

Kohl's — order online being cancelled by kohl’s

Last year (2019) around Thanksgiving time I would order through the Kohl's app and everything looked okay and it said...

Online Shopping  · Nov 26, 2019

Kohl's — apt 9 winter coat

I bought a black, hooded, full length coat at Kohl's one year ago. Because of the cool weather, I brought it out again to...

Clothing, Shoes & Acc  · Nov 23, 2019

Kohl's — simone black children’s boot

Kohl'sAfter only two months of owning the boots and only wearing them a few days a week, the sole became detached from the toe...

Clothing, Shoes & Acc  · Nov 12, 2019

Kohl's — online order

I placed an order for three pairs of baby shoes ($120.43) and was given the confirmation that my order whet through...

Clothing, Shoes & Acc  · Nov 06, 2019

Kohl's — kohls cast

HI I had $10 in Kohls Cash to spend and I was notified the other day that it was the last day but the electricity was off...

Other  · Nov 05, 2019

Kohl's — use of credit card

I am a big amazon customer so am forced to come into kohls. I had the coupon and tried to buy a sweater. My credit card...

Kohl's — packaging services

Kohl'sI recently ordered a vivitar high definition action came on October 27th 2019! My son has been asking for one for hi...

Consumer Electronics  · Oct 30, 2019

Kohls — mens sneakers

KohlsI purchased a pair of men's sneakers at kohls dept. Store they lasted about 2 months before my husbands toe popped out...

Books  · Oct 25, 2019

Kohl's — autopay disabled, late fee charged and eventually reported to credit buerau

My account was reported delinquent for a freaking $91 and I had signed up for autopay. Kohl's conveniently disabled autopay...

Department Stores  · Oct 17, 2019

Kohl's — credit card

I had bought a pair of shoes online at kohl's. But returned them to the store when they didn't feet my son's feet (he'...

Credit Cards  · Sep 13, 2019

Kohl's — croft and barrow classic tee ruined

I purchased a croft and barrow white classic tee from Kohls, wore it once and laundered. I cannot wear it again because...

Department Stores  · Sep 01, 2019

Kohl's — kohls cash

I placed an order in January using Kohls Cash. All but one item were to be shipped, the other item went to the store. I...

Department Stores  · Aug 02, 2019

Kohl's — wheelchairs

I shopped at this location on July 20, 2019 in the afternoon. On July 4th, 2019 I was injured and must use crutches or...

9 comments Other  · Jul 21, 2019

Croft And Barrow — women's shoes

Croft And BarrowMy daughter bought a pair of women's black ankle boots for me and I wore them three times and this is what the right...

Clothing, Shoes & Acc  · Jul 19, 2019

Kohl's — croft & barrow the classic tee for women

Kohl'sThe Croft & Barrow Tee shirt have a problem with the glued in label in the Tee shirts neckline area. The labels peel off...

1 comments Clothing, Shoes & Acc  · Jul 10, 2019

Kohl's — invasion of privacy/ theft of personal info by kohl's

I recently shopped and used my credit card at Kohl's for the VERY FIRST TIME EVER. I did NOT give you my address and I...

1 comments Other  · Jul 01, 2019

Kohl's — loss prevention

A month or so ago, my best friend and I went to kohl's, to get her son something for his birthday. We look at stuff for...

Retail Stores  · Jul 01, 2019

Kohl's — croft and barrow sandals

Kohl'sI have two pairs of Croft and Barrow sandals that are identical except for the color. One pair is white, the other a...

Clothing, Shoes & Acc  · Jun 23, 2019

Croft & Barrow — sandal defective

Croft & BarrowI recently purchased sandals from Koh'ls Department store in Smithfield, RI. When I got home I noticed a nail in the...

Clothing, Shoes & Acc  · May 31, 2019

Kohl's — customer service

My husband and I decided to go use some Kohl's cash I had this past Thursday, May 30 at the Jacksonville, FL location on...

Retail Stores  · May 31, 2019

Kohl's — kohls cash scam

I ordered $457 dollars worth of items from Kohls online. I checked out and it stated $90 in kohls cash to use. I went to...

Online Shopping  · May 27, 2019

Kohl's — purchase with coupon

Order # [protected] shortly after I completed the order I had a $10.00 off coupon in my email from Kohls. I called back...

Clothing, Shoes & Acc  · Mar 20, 2019

Kohl's Department Stores — shark vacuum

Kohl's Department StoresI ordered the SHARK NV352 from online for the main reason that your website had stated on the description that it come...

Appliances  · Mar 13, 2019

Kohl's Department Stores — corporate refund - is this a scam? a joke on customers?

I wish I had came to this site,... Before returning my gold earrings (2 pair) to kohls... On 02-15-2019... A piece broke...

Other  · Feb 25, 2019

Kohl's Department Stores — credit card electronic bills

In Dec 2018, I bought some Christmas toys at Kohls in Wilmington, DE. I was to receive and electronic bill at my...

Credit Cards  · Feb 23, 2019

Kohl's Department Stores — dana buchman straight leg ponte slacks

My daughter purchased ponte pants (one black, one grey) in December. The identifying information on the pants is a number:[protected]...

Clothing, Shoes & Acc  · Feb 09, 2019

Kohl's Department Stores — aerogarden seed pods

I purchased some of the aerogarden seed pods from the Kohls in Tigard, OR. Usually I get a yield from 7 out of 8 pod...

Portland Home & Garden  · Jan 26, 2019

Kohl's Department Stores — returns

Yesterday I returned 2 shirts that was to small I was told because I had earned Kohls cash they took 15.00 off of my...

Murfreesboro Department Stores  · Jan 22, 2019

Kohl's — blue jeans with flowers on the back of the pocket I paid $52 for

I purchased some jeans from Kohl's I like them very much I wore them two times I washed them they're ripping right under...

Lewiston Airlines  · Jan 18, 2019

Kohl's Department Stores — kroft and barrow

I purchased a pair of these ortho light shoes since my job requires me to be on my feet all day. Just after a few month...

Hickory Clothing, Shoes & Acc  · Jan 04, 2019

Kohl's Department Stores — corporate refund?

Dec. 10 2018 I have called Kohls corporate at least 10 times in the last 2 weeks. I have been stuck on hold for hours, and...

1 comments Wisconsin Rapids Other  · Dec 19, 2018