CB Retail Stores Kohl's

Kohl's review: Losing Kohls cash

Cassie’s of New York, US

Dec 18, 2024 7:09 pm EST

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I purchased several items on Kohls.com and had to return most of them. When I did, I was given two Kohls cash blue and white certificates - one for $20 and another for $14.86. Expiration date was December 11, 2024. I again placed an order on Kohls.com and neither certificate worked. I tried putting in the number on the backs of the certificates with the pin, still would not work. The Kohl’s cash never ever showed up in my wallet. So I lost $34.86 on these two certificates. Tried calling the store’s customer service to tell them but I was told to come into the store. I don’t live that close to the store and could not get in there before December 11. I think this program is a scam. You have a week to use some or you get a longer time to use them if you get the Kohl’s Cash certificates. So the store wins and the customer loses. The last time I lost money with Kohls cash, I didn’t shop there for over two years and I will probably think twice about ever shopping there again. So buyers, beware of Kohls cash.

Claimed loss: $34.86

Desired outcome: To reissue my Kohls cash and ones that actually work.

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Kohl's Contacts

Kohl's phone numbers

+1 (855) 564-5705

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Kohls.com

+1 (866) 887-8884

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Customer Service

+1 (855) 564-5748

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Kohl's Charge

+1 (855) 564-5751

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Yes2You Rewards

+1 (262) 703-7000

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Head Office

+1 (877) 342-4337

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Merchandise Departments

866-887-8884

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customer.support@kohls.com

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Support

privacy@kohls.com

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Kohl's address

N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States

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