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Kohl's

Kohl's review: prices higher than advertised 33

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Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have sent numerous complaints to Kohl’s (Eagan, MN) customer service and also have called the store manager directly, but the problem of items ringing up at prices higher than advertised continues. They constantly place incorrect signs on products, so when customers get to check out, they are paying much higher than the sign indicates. I feel they are doing this intentionally because I have complained so many times about this problem.

33 comments
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carolcrawford
US
Jul 22, 2018 5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told by the store mgr & saleslady that the item was no longer, ...I had a 30% discount..

I could not buy it online either!

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carolcrawford
US
Aug 15, 2018 4:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

out of stock on sale item Keurig K15 mini coffeemaker...

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Hoeslyt
US
Aug 15, 2018 9:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Arrived in the mail and have stains on the strap that cross the front of the foot. The left shoe has black and brown stains and the right one has purple/black stains that do not wipe off. Poor quality control. This should have Never left the building looking like this. These are needed for a wedding tomorrow and not available in our local store.

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KohlOfficial
US
Aug 16, 2018 2:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

As a compensation for your issues, we are giving away $100 gift card that you can redeem in an online store. The card is valid till 15th of Aug 2018.

You must be a US resident to claim the gift voucher.
Please mail us at kohlsgift@outlook[.]com and we will send you the gift card.

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Mark II
US
Aug 21, 2018 3:26 am EDT

I just saw a very disturbing video of a customer being asked to leave because the store did not have enough associates to watch him while he shopped while black. I will not shop a Kohl's anymore.

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Vikas.prajapat
US
Sep 01, 2018 9:41 pm EDT

I order a pair of Crocs for my Kid about two months ago which they are showing in shipping mode. I have contacted them twice and they assured to deliver it in a week but it has been delivered yet. Order number [protected] .

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Ramesh Kohls
US
Sep 03, 2018 11:28 am EDT

Kohls.com made my Thanksgiving miserable 😩 Ordered a canon T6 online 23rd Nov on 24 Nov they cancelled the item. But they are not able cancel the other item which I added for 15$ Kohl's cash...Don't buy any item on Kohls.com if you really want it...

Happy thanksgiving...🦃

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Nishchal joshi
US
Sep 18, 2018 6:56 am EDT

Kohl's has been charging me unethically for months. I need to complaint agains them and report the fraud with proof. Who would be able to take an actions against them?

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Khushi G
US
Sep 19, 2018 9:22 pm EDT

I purchased apt 9 dress and wore it only for 3-4 times and its full of bubbles, I can't expect this kind of quality from a brand name. I can't go to return dress as I don't remember when did I buy it and I don't have receipt either.

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larry basham
US
Nov 19, 2018 10:46 pm EST

The back left pocket of his jeans tore from the top of the pocket seam to the bottom of the pocket. The jeans are fairly new and have no other wear on them.

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Corb86
US
Jan 14, 2019 1:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The photos are in backwards order. Last should be read first

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Corb86
US
Jan 14, 2019 1:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The photos did not post in order

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Corb86
US
Jan 22, 2019 6:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I will post the chat conversations about my experience because I'm tired of talking about it but also incredibly frustrated and disappointed. Please note I only have 3 conversations documented. There were a total of 5 spanning 3 months and several hours of my time. At the moment I have not yet received my refund. I will update this if I ever do.

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Nikkid09
US
Nov 03, 2019 2:46 pm EST

I purchased a pair of Deerstags Boys dress shoes for $44.00 in September for my son for school. They fell apart within a month, the bottom is made of cardboard. I made a complaint to the store and they said "oh well". I tried to give it a one star rating on their site but they won't post it. Do not buy there Deerstag shoes.

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123&#
US
Jan 01, 2020 7:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I did most of my christmas shopping with kohls on line i loved it
i had to return a 99.99 +tax item i used 30.00 kohls cash they were very nice about it they credited my card 72.36 whitch was fine why do i not get get my kohls cash back i planed on useing it to replace the gift .
thank you

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michelle sw
US
Jan 26, 2020 9:51 am EST

i called kohl's credit card to switch my autopay to a diffrent bank the lady took my info from new bank but did not switch it so i got overdraft from old bank. they now say you can't do it over the phone so why did the first lady take all my info

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madeleine perchalski
yukon, US
Oct 16, 2022 1:43 am EDT

A package was said to have been delivered yesterday by ups as stated by UPS. It was not.

delivered today either. It contained 2 womens sweat shirts size 2X. want my shirts or a refund. Madeleine Perchalski 500 pointe parkway blvd apt 1212, yukon, ok 73099

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SunnyJune
Germantown, US
Jan 08, 2023 12:49 pm EST

None of the checkouts were open this morning at Collierville, TN. When finally a black female sales person showed up, she repeatedly asked us to go to someone behind us to wait for checkout. The customer behind us event told the sales person that we were there before her. We ended up not buying anything at Kohls.

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Allison Broughton
US
Jan 17, 2023 8:24 am EST

I keep receiving emails from "Kohl's" claiming that I've won a free Ninja Air Fryer. The email is coming from and is obviously a phishing scam. I have gotten several over the past couple of days and keep reporting them with Gmail's "Report phishing" button but they just keep coming. Please do not fall for this scam.

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Judith Lynne Weinstein
US
Jan 21, 2023 6:34 am EST

The box had brown packing tape so I used a box cutter to open it- the box was to small for the down coat & I cut into the coat opening the box- Its Damaged & I'm not paying $140.00 for it because of Poor packing.

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Calveary
Lawrenceville, US
Feb 07, 2023 11:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi. My name is [edited] and I made an error while sending my payment via Wells Fargo online. My payment was due on 2/1, and it was received at Kohl's on 1/31. The payment amount I intended to send was $90.89, the payment amount sent was $9000.89. This amount is 80% higher than my credit limit of $1,500. I need help getting this money back.

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Shelly R.
New Hill, US
Feb 25, 2023 10:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid my $70.24 bill on time, received by Kohl's two days before the due date on February 6, 2023. Yet on this month's bill, there is a $29 late fee.

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jtop23
Northford, US
Feb 26, 2023 9:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered from Kohl's Hand Blender for $59.99

Perceived two instead of one.

Called customer service twice, the second time [protected]) talked to Augi (7534) and he provided me with the reference number [protected] and said that Kohl's will send reimbursed money to PayPal.

Paypal didn't get anything from Kohl's

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Koufax
Rancho Cucamonga, US
May 22, 2023 5:05 am EDT

I ordered a garden flag pole and stand. I only received the pole. All of the numbers listed for Kohl's customer service are automated. I am unable to speak to a human. My e-mail address is kentgensicke@yahoo.com My phone number is [protected].

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Tim Grooms
US
Jun 11, 2023 12:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I refuse to open the email link stating I won a Lodge cast iron skillet by participating in a survey.

The email address from sender is, info@tennis-warehouse.com. I doubt a Lodge skillet offer for taking a survey is from tennis warehouse.

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Rich McMickle
US
Jun 26, 2023 1:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I couldn't pay my card on time because you locked my account. You tell me I have to reset my password but every time I hit the link that you send to my e-mail, it immediately tells me the link has expired and to try again. This is my FIFTH time and I STILL can't access my account to make a payment on my card.

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Carol Golembiewski
Arnold, US
Jul 22, 2023 7:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

To whom it may concern:

Please stop trying to indoctrinate young children with your immoral ideology on gender/sex. The question is why? Why do you insist on going down this dark path of evil? I will never buy another single item from your store.

Carol Golembiewski

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sanny jo
US
Aug 07, 2023 10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am not able to pay my bill online and I am not able to click "Continue" button, when I call customer service they transfer to other department and the other department transfers back to customer service, its annoying.

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AKK1
Edison, US
Aug 23, 2023 5:03 pm EDT

I purchased this pair of shoes. These are slip- ons. After wearing for twice a week for 2 months, left shoe is falling apart. Never had such an issue in the past.

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Ginger Wade
The Villages, US
Oct 22, 2023 8:26 pm EDT

I ordered 6 pair of briefs in June, 2 out of the 6 the stitching came out, poor quality. Order # [protected]

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kevin lanif
US
Dec 16, 2023 1:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I did not order ship to store it wont let you pick a store 500 miles away. No kohls

did this themselves and it is wrong. there is no contact from them nothing

the chat people just lie and tell you to reorder and it will ship items not in stock

within 50 miles order wont place so kohls is lying.

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1984winston
Auburn, US
Dec 25, 2023 11:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I submitted 2 separate rebate forms on the same day. I received an email saying you received the toaster rebate, [protected]. but not for the coffee pot. Can you track it down? Thank you, Ben. b198469@yahoo.com

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5564651
milwaukee, US
Dec 25, 2023 1:00 pm EST

I went into kohls store number 1591 vel Philips, and the guy parker was very rude his tone was disrespectful, and he got on his radio or walkie and was very demanding and talking to coworkers rude. please have better manager to assist!

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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
    +1 (855) 564-5705
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    Kohls.com
    +1 (866) 887-8884
    +1 (866) 887-8884
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    Customer Service
    +1 (855) 564-5748
    +1 (855) 564-5748
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    Kohl's Charge
    +1 (855) 564-5751
    +1 (855) 564-5751
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    Yes2You Rewards
    +1 (262) 703-7000
    +1 (262) 703-7000
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    Head Office
    +1 (877) 342-4337
    +1 (877) 342-4337
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    Merchandise Departments
    866-887-8884
    866-887-8884
    Click up if you have successfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling 866-887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling 866-887-8884 phone number 2 2 users reported that they have UNsuccessfully reached Kohl's by calling 866-887-8884 phone number
    More phone numbers
  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 07, 2024
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