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CB Retail Stores Kohl's 11151 Lake Brandon Dr, Brandon, FL, 33511, US
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Kohl's
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Kohl's

11151 Lake Brandon Dr, Brandon, FL, 33511, US
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1 complaint
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Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 9:00 pm
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6:24 pm EDT
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Kohl's - Failure to assist at time of cashing out at store.

On Saturday 9/26/23 I visited Kohls in Brandon, FL., store was very busy, and sales associate was shuffling customers to the new self-checkout. There was no direction or assistance, I used my Kohls pay app. Total cost was $420.51.

On Sunday 9/27/23 I visited Kohls in Orlando, FL, store was not busy, and sales associate was very helpful. She told me that it was the last day for 40% off friends and family.

I am very upset, as I have been a long time Kohls customer, I am elderly and 40% off the purchase price in Brandon would have been extremely helpful to me.

Desired outcome: I have my receipt and would like some type of either discount or possibly additional Kohls Cash. This is unacceptable.

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