The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kentucky Fried Chicken [KFC] Complaints & Reviews

Kentucky Fried Chicken [KFC] / defective container and undercooked food

Aa
Aaronzma on Jun 19, 2018

6/19/18 KFC in Kanawha City, Charleston, WV. Ordered the $5 fill up. When I returned to office, I noticed there were no eating utensils included in the bag. I go to the trouble to track someone down with a fork then discovered for what? When I lifted the container of mashed potatoes, the...

Kentucky Fried Chicken [KFC] / Luke warm food

Do
Donna Car on Jun 18, 2018

when I entered KFC we have a very nice little girl. I said the little girl about how hot it was outside and it felt good in there. The manager spoke up to me and said well you ought to be in here it is extremely hot in the kitchen. I said I would not doubt that it's hot in there because of...

Kentucky Fried Chicken [KFC] / Cleanliness

Ch
Cher63 on Jun 18, 2018

This store is so dirty. If the front of the store looks so bad imagine what the back must look like. I am thoroughly disgusted. They should be ashamed of themselves. Oh, the restroom... Couldn't even use it. windows are filthy, the floor was covered in dried mud. We were the only ones in...

Kentucky Fried Chicken [KFC] / Management

Ca
Candice Morale on Jun 18, 2018

This KFC location is very unprofessional and puts employees business out there for everyone to know. I can't believe how much crap they talk. What ever happened to privacy?? They tell you that your not allowed to talk to people who have gotten fired or suspended from there business. Who do...

Kentucky Fried Chicken [KFC] / Service and treatment by the 'General Manager'.

Ka

I went to KFC yesterday, 06-17-2018, for my Birthday Lunch at 5001 Murfreesboro Road, LaVergne, Tennessee, at 12:20pm. I asked the cashier how much a Senior Buffet was.' $8.55.' 'Does that include the Salad Bar?'.. which I had to ask. I then asked him: 1.' Can I take out my lunch'? Hi...

Kentucky Fried Chicken [KFC] / food

Pi
Pissedoffmofo11 on Jun 17, 2018

Ordered 10pc xtra crispy. Got orig recipe and was hard to distinguish how many pieces because it looked like someone shook the absolute [censored] out of the food. Worst experience with kfc. Was supposed to be my fathers day meal. To.make.things worse we wanted popeyes and waited for...

Kentucky Fried Chicken [KFC] / unethical behavior

Su
Suzanne Steinberg on Jun 17, 2018

A couple came to your restaurant located in Byram, Mississippi. At the speaker, the couple let the employee know that they are deaf. When they pulled around, the woman at the window deliberately covered her mouth so that the couple could not read her lips. The crew mocked the couple. Thi...

Kentucky Fried Chicken [KFC] / question about hours

Kr
Kristy80 on Jun 17, 2018

I'm inquiring about the store hours on the door and online. Both say closed at 11 Friday's and Saturday's, is that accurate? The doors were closed at 10:15. This was 6/16/2018 at the hwy 210 location in Benson NC . If the hours are accurate that's fine, the door and website should be...

Kentucky Fried Chicken [KFC] / management

M6
M69wt on Jun 15, 2018

My son started a job with KFC and received no training and the manager could never answer any questions and never returning any calls he made to her. The store was going through employees like crazy unable to keep anyone working due to poor management. My son was accused of taking money...

Kentucky Fried Chicken [KFC] / service

Na
Nazareth on Jun 14, 2018

My friends parents came to your rest .around 9:00 the other night they are deaf your staff was the rudest people to them one girl covering her mouth so her mom couldn't read her lips and laughing at them this is unacceptable and they should be fired .they disrespected her parents I've been...

Kentucky Fried Chicken [KFC] / $5 fill up, restaurant hours

Yv
Yvonne Brazile on Jun 14, 2018

Visited KFC restaurant on Tuesday, June 12, 2018 at 9:50 pm only to be told that the kfc chicken restaurant was closed. The employee continued to say they had put away all the chicken. Needless to say I was upset because I drove 4 miles one way, late at night only to be disappointed. The...

Kentucky Fried Chicken [KFC] / service and product

Le
Leonard Buckner on Jun 14, 2018

order 8 piece bucket, went thru drive up, cant hear due to bad speaker, (not loud enough) or somewhat broken always ask to wait to place order, mash potatoes should have been called potato soup, (because they were so waterie) ask for honey and butter got honey and honey muster. did not...

Kentucky Fried Chicken in Benbrook TX / service and condition of restaurant

Do
Doc Moore on Jun 13, 2018

Entered building at 4:16 pm. Waited about 5 minutes for someone to recognize I was in the store. Ordered 2 pot pies and was told they would have to cook them. I ask how long that took and was told 4 minutes. After 25 minutes the pies were taken out of the oven by an employee on his way out...

Kentucky Fried Chicken [KFC] / tracey

20
20 min wait for chicken on Jun 13, 2018

Tracy is not a good manager. She cusses at employees and customers. Very rude and disrespectful.. She acts like she is 12!! Please ask her not to cuss or yell in a public business.. I would not want her running my business.. Have to wait for food. 20 mins on chicken why is chicken not...

Kentucky Fried Chicken [KFC] / customer service

Al
Alma Andani on Jun 12, 2018

My family just now went to KFC but we weren't dressed in American clothes because we came back from a mosque and went to KFC to get a quick bite. The people at the counter were staring at us because we were Muslim and took our order because they had to. I bet they would kick us out if they...

Kentucky Fried Chicken [KFC] / customer service

Cl
Claudette Sims on Jun 12, 2018

Deaf people stopped at Byram Mississippi to order their evening meal and D employee who was serving the drive-up window thought it was funny to cover her mouth so that they couldn't read lips and continued placing their order that's b******* and they should be punished. That'...

Kentucky Fried Chicken [KFC] / chicken and potato wedges

Na
Nan Ann on Jun 12, 2018

Last night at 8:30 we went through the drive up in aberdeen sd and ordered original but they only had extra crispy chicken and family order of potato wedges and when we went to eat it the wedges were so hard we couldnt eat those and the chicken was so dried out couldnt eat that either had...

Kentucky Fried Chicken [KFC] / portion size of "meals"

Et
ET808 on Jun 11, 2018

My family and I frequent KFC here in Honolulu, while traveling to Florida we decided to have take out dinner (12 pc meal 5/26). To our disappointment after getting back to our hotel. The pieces of Chicken were VERY small. approx. 5-6 pieces were no larger than an inch and a half. they...

Kentucky Fried Chicken [KFC] / service

Ko
Kolye on Jun 10, 2018

I just left the KFC located at 22001 Coolidge Highway in Oak Park and I swear I will never go back there again! Last year I stood my narrow behind in the freezing cold for two hours to ensure my win for a "free 3 piece meal for a year" promotion. Prior to winning this promotion, I've...

Kentucky Fried Chicken [KFC] / i’m complaining about service and uncompetitive staff

Ru
Rubyanna Arambula on Jun 10, 2018

Went to your sw military drive establishment about 4:00 pm. I had your staff repeat my order to me in drive thru. Drive home to find out order was incomplete and wrong. Had to drive back and your drive thru acted like she did remember even after I had she had repeat my order. And it wa...