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Kentucky Fried Chicken [KFC] Customer Service

KFC Corporation

1900 Colonel Lane
United States - 40213

Customer Support Phone Numbers


Kentucky Fried Chicken [KFC] Complaints & Reviews

Kentucky Fried Chicken [KFC] / delivery service

Edward Jr Buys on Dec 9, 2018

I placed an order at 14:15 for just 10 zinger wings - and it's now 15:45 almost two hours later and I still haven't recieved my order and when I called to cancel they didn't want me to cancel. This is very unfair service, both the calling and the delivery services. I don't think I'll ever...

Kentucky Fried Chicken [KFC] / food and dirty store

Helisha on Dec 8, 2018

Hi, I purchased a Hawaiian burger meal last night from your store in Galleria Mall, needless to say food disappointing yet again. Burger fillet was cold, burger had no lettuce, it was falling apart basically. The fillet was cold n gummy like it was fried in the morning and kept aside... Beside...

Kentucky Fried Chicken [KFC] / waiting time

Ju on Dec 8, 2018

Just orderd a break is wrap and only 1min after ordering and paying I get told there's a 6min waiting time for the egg. And to make matters worse I waited about 5min just to place the order. No one at front counter to take my order. Everyone busy in kitchen and and no one to take orders at...

Tarboro NC KFC / management

Maureen Carson on Dec 7, 2018

The manager Monica Hicks is very disrespectful to the employees yelling and degrading them in front of customers. One of the employees started crying due to the abuse of this manager. This is very unprofessional behavior and needs to be handled properly. I go into this restaurant every day...

Kentucky Fried Chicken [KFC] / kfc dunked burger meal special

Roberto Albano on Dec 6, 2018

I came to KFC in isandovale and when purchasing the dunked meal which comes with the soda fountain the lady said it was not loaded on the system and the system only has with the buddy which costs extra on the customer yet I bought another meal which came with soda fountain, then the store...

Kentucky Fried Chicken [KFC] / 20 piece hot wings

mlyn wilson on Dec 6, 2018

I stopped and picked up a 20 piece box of wings with my monthly takeout allowance. They were inedible, either they were overcooked or left on the warmer for hours. I was told to bring them back the next day, when I did I was told the day manager was gone and they had no proof i bought them...

Kentucky Fried Chicken [KFC] / slow service / no service

Mariskavs on Dec 6, 2018

Last night (5th December 2018) we wanted to go and get KFC. We went to Soneike KFC as they were on our way home. We wanted to go through the drive through as we had our dogs with us in the car. When we got to the drive through there was a notice on saying that they have technical problem...

Kentucky Fried Chicken [KFC] / super dinner meal

Assadghias on Dec 5, 2018

Today I have been bought super dinner meal from KFC- Lulu hypermarket jubail branch -KSA, and first I found a piece of steel wire in coleslaw and the chicken has under cooked and even after few bites I felt stomach ache and then loose motion and I'm going to attache the pictures for your...

Kentucky Fried Chicken [KFC] / I was asked to wait for original kfc chicken at 6pm

Mike Heyser on Dec 4, 2018

I went to the KFC on 58 highway in Belton Missouri I was told they were out of original recipe chicken after I ordered a bucket and some biscuits I was asked if I wanted to go somewhere and come back in 10 minutes I told them no I was there to get my dinner for my family after leaving work...

Kentucky Fried Chicken [KFC] / unfresh chicken made our family sick

lynnmeng on Dec 4, 2018

KFC is the WORST restaurant to treat their customers Our family ate ordered a 16pc Chicken family basket and ate in the stock on 12:12pm 11/25/2018 (my order receipt ticket #4261). Our whole family got sick after that started from SAME day 5:30pm before we eat any dinner. I called KFC next...

Kentucky Fried Chicken [KFC] / original receipt

Maryann Jones Richards on Dec 3, 2018

Just brought home 2 meals from the KFC in Hillsboro Oregon and it was the worse chicken I've ever tasted or smelled...It wasn't at all like I remember KFC...the chicken was greasy. The thigh and leg were so small there was hardly any meat on them. The potatoes were like soup...very runny and...

Kentucky Fried Chicken [KFC] / service

Mercedes torres on Dec 3, 2018

Customer service is terrible. On 12-03-2018 at 7:00 pm I sat and waited 20 minutes for an original chicken breast. At the drive through window I was told they were out of original chicken breast and then I was asked to if I wanted a refund...or I could wait 15 minutes. How do you run out...

Kentucky Fried Chicken [KFC] / cleanliness of store

Dria Davis on Dec 3, 2018

The areas that were customer accessible were filthy. Soda machine, floors, high chairs, walls, floors, around tables, and all the tables and even counter where we paid. Containers holding condiments were dirty. The manager on duty at 3:00 pm on December 3, 2018 was busy texting from the...

Kentucky Fried Chicken [KFC] / service

Customer33 on Dec 3, 2018

12/3 - Central Ave location at noon time. Staff was beyond unprepared for lunch rush. Customers waited 20+ minutes without one update (to eventually find out "We ran out of chicken"). Three employees moved at a snails pace and the employee taking the drive thru orders showed a bit too much...

Kentucky Fried Chicken [KFC] / product

Lorraine Olivier on Dec 3, 2018

We went to Kfc Ficksburg to buy a nice meal we gave our order after looking at the board and seeing the All Star LBx Bud and the Var L/box. First off they told us there coke machine is not working and that they going to give us 440ml cold drink bottles, and the sales lady told us they...

Kentucky Fried Chicken [KFC] / sanity

Michael Vincer on Dec 2, 2018

We were at the kfc at Hatfield and we had to wait about 20 minutes for our food. When we finally got to the counter the lady was still busy with our food and without gloves... I realized that all of them weren't and that is absolutely disgusting. They prepare our food and we trust that it...

Kentucky Fried Chicken [KFC] / bad service at kfc canal walk

Andswaa on Dec 2, 2018

I was at Canal Walk KFC yesterday.. When I got my order there were no serviates and sauces. I asked this lady that I have attached the picture of who gave me my order for serviates and she rudely said to me that she is busy and proceeded to ignore me. I stood there for long waiting and...

KFC / product and service

SimoneFree on Dec 1, 2018

I buy food nearly every day from kfc green point somerset road. The food and service is pathetic. I buy food and give it away 90% of the time. Today in particular i bought a chicken and mayo sandwich which a slice of cheese. The chicken was so thinly spread it looked like butter. There wa...

Kentucky Fried Chicken [KFC] / food

Rosescanteena on Nov 28, 2018

We have been faithful KFC lovers for nearly 50 years but the past year found it tasteless, different cut and change of coleslaw so quit buying. Today in Kemptville, Ontario I thought what the heck let's try it again. Bought a 12 piece with all the fixings and a big crunch for daughter...

Kentucky Fried Chicken [KFC] / the food

Shaunyp on Nov 28, 2018

Hi there, I am very disappointed to let you know that after years of loving Kentucky I had a very unpleasant experience. I bought chicken pieces from the Hout Bay, Cape Town KFC which were very raw to the point we could not eat it.. after throwing away the first two pieces which were...