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Kentucky Fried Chicken [KFC] Logo

Kentucky Fried Chicken [KFC] Customer Care Service

KFC Corporation

1441 Gardiner Lane
Louisville
Kentucky
United States - 40213

Customer Support Phone Numbers

Phone:
+1 800 266 7883 59 27
 

Kentucky Fried Chicken [KFC] Complaints & Reviews

Kentucky Fried Chicken [KFC] / Service of manager

Gi
Gina Dracopoulos on May 29, 2017
To whom this may concern. As I work in Customer Service, I feel I need to let you know how a representative of KFC, what's worse a manager of one of you stores, did nothing but give me the worst Service I have ever had the displeasure of dealing with. Yesterday evening after work, I popped...

Kentucky Fried Chicken [KFC] / Service

Ol
Olivia beale on May 27, 2017
We were at KFC in Orlando and had to wait 20 minutes just to get out food. 5 other people who ordered AFTER us got out food. We complained multiple times and none of the workers cared or apologized. We got a refund and still no apologies, even from the manager. It was awful service and...

Kentucky Fried Chicken [KFC] / Restaurants in my neighborhood not serving extra crispy chicken and poor quality of food

Se
Secret Critic on May 26, 2017
I stopped going to your establishment for a few years now because the food was discussing, poor quality, ran out of things, didn't have what was published, and the workers were rude. So I would go to Popeyes Chicken. I saw the commercial about the extra crispy chicken being back, so i...

Kentucky Fried Chicken [KFC] / lack of quality service

Br
brenway on May 25, 2017
The once best of all kfcs we have visited is going downhill fast. First, No breast meat available in our original recipe order, no ice in the soda machine. There were no sauces and no forks . There was on apologies for these inconveniences and my husband vows never to visit again. It wa...

Kentucky Fried Chicken [KFC] / worker-mario

He
Helen Frizell on May 24, 2017
On 5-14-17 I went through he drive through to order my food. The worker at the drive through (Mario) kept over talking me and I had a hard time placing my order..basically he did it for me because he would NOT stop talking to listen to what I had to say. He kept repeating my order which I...

Kentucky Fried Chicken [KFC] / everything

Er
Erica Saad on May 24, 2017
I live very close to this KFC/Taco Bell combo. I go there often and every single time there is a problem whether it be they forgot something or it's just bad quality food. There were 4 cars ahead of me in the drive thru line and it still took me over 45 minutes to get through the line. My...

Kentucky Fried Chicken [KFC] / potato wedges

Sa
Sallie Ortiz on May 24, 2017
This is the third time I've ordered a large box of potato wedges with my chicken order and gotten a box of dried up, obviously old, and overcooked potato wedges with a bunch of dried up french fries in the mix. I have complained about this before, but now I'm done with KFC for good. Thi...

Kentucky Fried Chicken [KFC] / customer service

El
Elischa D. on May 24, 2017
I visited KFC in Whiteville NC 2 days in a row. The first day I heard arguing inside with employees as I was receiving my order through the drive thru. The 2nd day I placed an order through drive thru and my food was literally thrown to me by 1 handle of the bag out of the window. When I...

Kentucky Fried Chicken [KFC] / food safety and employee safety

Mb
Mbc37 on May 24, 2017
The KFC in Ames Iowa is ran down things are not being repaired. Owner is not wanting to spend any money repairing things brought to his attention. Water is leaking all over back line area into prep area making it a safety concern for the employees even with no slip shoes, as well as the...

Kentucky Fried Chicken [KFC] / coleslaw

Ka
Karen Lorenz on May 23, 2017
I bought an extra side because, love the coleslaw so much. Well, something is wrong it was bitter and seemed to have more vinegar than the old creamy sauce. We were in west plains, missouri tuesday the 22nd of may2017. Have you changed the ingredients? Also, when a customer comes in some...

Kentucky Fried Chicken [KFC] / horrible customer service/incorrect order

Lo
Lori Gerling on May 23, 2017
We went through the drive thru of the KFC/A&W on Beaverton Hillsdale Highway on Sunday night to pick up a large order for a party & the entire encounter was a disaster. We had to repeat our order several times, it took forever to get the order, the person working the window was rude, ...

Kentucky Fried Chicken [KFC] / management /customer service and food

Je
JerodStanz on May 23, 2017
First I order my food in the drive thru being in a hurry due to being on lunch break... So keep in mind this is the 2nd mess up in the last 2 visits to this location... I order and I'm given a total and the swing manager ups my total $2-3 by the time I make it to the wondow, I didn't argue...

Kentucky Fried Chicken [KFC] / raw chicken

Va
Vanessa Luna on May 23, 2017
Hi my name is Vanessa luna My kids love KFC and now it's been so horrible these past months first started with attitudes, mixed meals that weren't ours and now Chicken that is raw I don't understand why this is going on I live in the city of maricopa as 86138 and this is so terrible...

Kentucky Fried Chicken [KFC] / plastic in our food

Fc
Fclifton82 on May 22, 2017
We were eating dinner at home. We bought an 8pc chicken. My wife was eating her chicken and found a very thick and large piece of plastic fried to a piece of chicken she was eating. Needless to say we threw everything away. We are not happy with this situation and have pictures. This is very dangerous and this complaint should not be taken lightly.

Kentucky Fried Chicken [KFC] / slaw had"thick" plastic I pulled out my throat

Ja
JamilaStevons on May 22, 2017
My family and I went to KFC/Taco Bell on S.Miami Blvd on April 7. I'm pregnant, I choked on a piece of plastic and it was "THICK AS HELL", I COULD HAVE DIED!!I have witness to all this and video..I rather resolve this out of court, but if needed to go their I will.. I've left messages on a...

Kentucky Fried Chicken [KFC] / service

Ri
Rita Thorne on May 21, 2017
Went to the kfc in kearney, ne on may 21, 2017 at 12:30 pm. Ordered a two piece meal with mountain dew and salt and pepper. It came to $7.24. Gave the guy $20.24. He handed me the drink and it was dr. Pepper. He change it. Gave me the meal and said have a nice day. Had to ask for the...

Kentucky Fried Chicken [KFC] / food quality

Al
alvinna nwoko on May 19, 2017
Restaurant on north orange blossom trail in Orlando Florida. at 8:39pm on 19 May 17. this would be the 2nd time I have submitted the same complaint. under cooked meat, unrecognizable pieces of chicken and worst of all chicken and bucket filled with grease, oil, what ever you want to call...

Kentucky Fried Chicken [KFC] / evening manager 302 canberra way, bryans road, md 20616 (301) 375-6186

Mr
MrJ55236 on May 19, 2017
On Friday, May 19, 2017 I went to KFC at 302 Canberra Way, Bryans Road, MD 20616, telephone number (301) 375-6186 at approximately 1835 (06:35 p.m.) EST. The manager on duty at this time was absolutely a terror. He does not know how to address customers. I drove up to place my order. I...

Kentucky Fried Chicken [KFC] / length of service

Pe
Peter FS on May 19, 2017
On Thursday the 17th of May 2017 from 7pm onwards it took over 70 minutes to order and receive my order at the LA airport KFC in the Tom Bradley Terminal. It appeared that they were either cooking one order at a time form the 50 plus people that were foolish enough to to wait. At one point...

Kentucky Fried Chicken [KFC] / I'm complain about poor inside roofing

Pe
Petra valencia on May 19, 2017
Yes im complaining because KFC on olive in merced va they have poor roofing the light could come off an hit somebody . also the KFC on 16 st in merced va also that restarant is always so dirty and on 5/4/17 I went bought 5 of the $5 dollar deals they have when i go to get the drinks a...

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