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KFC Complaints Page 52 of 174

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N
8:28 pm EST
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11/1919 4:30 PM So i go to order at my local kfc Go to cashier and ask for the mix and match 2 for $6.00 There were several options either chicken sandwich chicken pot pie Famous Bowl and several other items I was going to order four of the chicken pot pie and four of the famous bowls that would have completed my order but the young man cash register said...

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M
7:49 pm EST
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I ordered the $20 fill up meal that was supposed to be extra crispy. The chicken tasted like it was days old and was absolutely disgusting. The large sides should be classified as individual sides they aren't even filled to the top. The entire meal found its way to the trash can. It's absolutely ridiculous to spend money on something for my family no one could eat

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A
2:00 pm EST

KFC super mega deal spicy

Thiss consider this as complaints.

This is the second time i faced the problem which rm time of delivery updated online.
Today i ordered one supermega deal, delivery time i clearly mentioned 8.30 pm in site.
My order no [protected]. Delivery boy delivered at 6.30 pm. I rased a complain and they admitted their fault. And told me they call me back.
Till now no one responded. Since the food is now not hot and not crispy, i am going to put in micro owan to make them hot and eat as my son is hungry now !
We r very disappointed... !..

I just received fresh one at 9.30 pm from delivery boy, and gave back old one.

Anil
QATAR
[protected]

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M
12:33 pm EST
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Ticket reads 2:23 time Order fill up meal 20.00, large coleslaw, 2 large mashed/ with gravy, 4 biscuit. Received chicken alright, lg coleslaw fine. Mix up received 2 mash no gravy. I ordered one mashed with gravy and 1 large mac and cheese. Then I called repeatdly. Called no one answer. called for the next 3 days. Now call on sat 11/16. ansered talked to...

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E
12:21 am EST
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On November 13th for Dinner I ordered a 16 piece meal that comes with 4 large sides. Upon returning to the Army Base (Ft Wainwright) and sitting down with my family I found only 2 of the sides and missing the 2- Mashed Potatoes. Also, the bucket only contained 10 pieces of chicken. I could not see myself driving back off the Army post and to the KFC. I...

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D
1:27 am EST
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I came at 9:45 Google says open until 10:30. You were out of original chicken. I ordered 2 Nashville hot chicken sandwiches and a large meat dew. Was charged almost 9 dollars. I was given a med my dew, 2 chicken little sandwiches. One is grilled to death hard and dry, the other is a wing with BONES on a bun !!! These were supposed to be 2 full sized sandwiches for 6 dollars and everything is disgusting.

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J
11:16 pm EST
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My husband drove thru and ordered the "fill up" and 2 (additional) chicken breasts that he paid for. He does not eat dark meat. When he got home, and we sat down to eat, no chicken breasts. Not world peace, but very inconvenient. I called and said, we didn't receive the additional breasts, and I guess i'm going to have to drive back and get them. The girl...

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B
8:07 pm EST

KFC continued problems with order

Ordered 8 piece all white chicken meal. Got home, and chicken was inedible. Was extremely tough.

Drove back next day over 30 miles. Returned chicken and manager was extremely rude. Told her that the order was all white meat. She acknowledged me. She replaced the chicken

Drove back home. Chicken was not all white meat. Was almost all dark meat. I feel that the manager did this on purpose. Do not want to have to deal with this manager again.

Would like KFC to make this right.

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J
6:25 pm EST
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I went through the drive through in Marshall Texas. I ordered the special fill op except with mixed chicken instead of all dark. The service was fantastic; however, the food was unbelievable. The chicken was dried up and shriveled up, the meat was yellow and red the most disgusting. Something I would of never dreamed of from Kentucky Fried Chicken. If you...

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D
11:25 am EST
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A very odd incident and request from manager of KFC and a dumb reaction on my part: Yesterday, 11/10/19 I ordered the 2 for $6 pot pies at the drive thru. Got to the pick up window and ready to pay when the manager said he remembered the Thurs before I ordered the same but my debit card was declined. I had no idea about this except that I was there that day...

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C
11:14 am EST
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Date of visit: 2019-NOV-09 Time: 1:42 Central Standard Time Manager on site: "Denise" Ticket #: #3709 Upon arrival, there were zero customers on site. The entryway was recently refurbished to incorporate a wide open space upon entry. I asked the cashier order person if it had been a slow day for them. She politely responded no and clarified we had just...

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S
2:11 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

KFC order no [protected]

Hello
I made an order at appoxrimately 8 45 Qatar time online
After almost half hour I called kfc just to confirm my order status.
The guy responded by saying that my order has not been dispatched yet and since it was an online order I was told that information is extracted from the system and order is delivered.Anyways the guy told me that he will dispatch my order right away
25 mins back apppox I called again and I was told that my order has still not been dispatched.I was again told the same story that order will be dispatched right now as the order information was not extracted from the system
The phone operator transferred my call to her manager who did not brother to pick up the call and I eventually hung up after waiting 6 to 7 mins.
Now as I type over 1 hour 20 mins have gone and order has not been processed
Dear KFC please take serious note of this unprofessionalism by Doha branch
I called twice from landline no : [protected].
You can hear recording to verify the genuineness of the issue.kindly look into it
Expected delivery time was 9 45 pm

Email
[protected]@hotmail.com
Cont no +974 [protected]

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J
9:59 pm EST

KFC product and service. (delivery was fine)

To whom this may concern

I'm extremely disappointed at my order today. Below you'll see the detail.
My order was very simple but what I received was horrible. 2 1/2 piece of chicken and the corn tasted disgusting. This isn't how anyone's order should be handled.
Please let me know what will be done about this. This should never happen again to anyone.

My email is [protected]@optinline.net
[protected]

GRUBHUB
Hello Julio,

Your delivery order from KFC is being prepared. Your food should arrive between 8:45pm - 8:55pm.

Track your order

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Ordered from
KFC

Delivery (ASAP) to Julio Borbon, 1300 Midland Ave, c42 Yonkers, NY
[protected]

Delivery instructions
" call my number and I'll come down stairs [protected]"

Payment Method
REWARD and Credit Card - 0849 $19.07

Order Details
Nov 08, 2019 8:13:16pm
#[protected]-4414196

1

4 pc. Chicken Combo

• Original Recipe
• Mashed Potatoes & Gravy
• Pepsi

$9.99

1

Whole Kernel Corn

• Small

$2.95

Items subtotal $12.94
Delivery fee $3.99
Service fee $1.12
Sales tax $1.17
Tip $3.84
Rewards - $3.99

Total charge

$19.07

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F
8:09 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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First when I got there I went Drive thru they didn't answer ‘Drive thru suppose to be fast' why it called drive thru but they are busy in there making jokes and not working. So after the drive thru been slow I went inside to place order and it took me additional 10min before someone came to take my order if only I knew how to take orders I could have taken...

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K
7:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I go to kfc at least four times a week and this has been my worst experience yet. First i waited at the drive thru for 25 minutes when i was finally answered Annette a drive thru employee was so rude and unprofessional. I placed an order for 10 piece special. Appearently there wasnt enough chicken to accomdomate my order. Which was being dicussed through...

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C
6:01 pm EST

KFC food. service

Ordered chicken meal for dinner worked later than I thought. I ordered the 20.00 fill up 8 pieces and 2 sides. I upgraded my wings for thighs. Perfect meal I thought. I got home. I had 4 legs 1 piece if a wing. My biscuits was under cooked and broken and flattened from being doughy. Called them they wanted to only give me 2 thighs. Said that's all I will get. Really. That's not cool. I did take pictures. Sides looks fine Rest will go to dogs

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D
4:58 pm EST
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I live in greenfield ohio, we do not have a kfc here, Two times I drove round trip 28 miles to get chicken both times I home to find my order was wrong, the fist time I orderd through drive thru, I ordered all white orignal dinner with sides, I got a leg, and thigh 2nd time I went inside and ordered orignal breast and a wing, when I got home I again had...

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R
7:02 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

At 11:00 Am I picked up my Order of Potpie, chicken sandwhich, large coleslaw, large gravy, large mash potato and gravy My order number 2320 I went home, while eating my KFC Potpie I found a long black human hair which was really disgusting!🤢🤢🤢 It made me throw up and immediately I felt a strong headache that lasted for a while. I was unable to take any...

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H
3:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Last week I ordered a bucket of the 14 piece of chicken and when I got home, which was 45 minutes away I realized I had only got 7 pieces. I called the restaurant and was told I could bring my receipt back when I was in town again and they would fix what was messed up. When I took my receipt and explained my situation the manager was very rude and told me...

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G
3:06 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I have been going to this store faithfully for over a year and the store is (was) wonderful. Just recently corporate moved the manager to the Massillon, Ohio store which was a big mistake. The new manager is useless to say kindly. 1st everyone quit and put in their notices, I mean everyone. The food is now cold and they are out of spoons forks, spork...

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  1. KFC Contacts

  2. KFC phone numbers
    +1 (800) 225-5532
    +1 (800) 225-5532
    Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 7 7 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have unsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 21 21 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number
    +1 (949) 218-4453
    +1 (949) 218-4453
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    +1 (502) 874-8100
    +1 (502) 874-8100
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    100%
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    Executive Director
    (765) 674-1574
    (765) 674-1574
    Click up if you have successfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have successfully reached KFC by calling (765) 674-1574 phone number Click down if you have unsuccessfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling (765) 674-1574 phone number
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  3. KFC emails
  4. KFC address
    1900 Colonel Lane, Louisville, Iowa, 40213, United States
  5. KFC social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 05, 2025
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