KFC – Forgot my fries

I went to KFC July 1st. I ordered a spicy chicken sandwich combo. When I got home, I realized that they forgot my fries. This is the fifth time KFC has messed up my order. I was also promised a voucher when they messed up my order back in June. I never received the voucher.

6/5/2024

Dear Theresa Amma Nkrumah,

Thank you for letting us know about your experience at KFC. We do sincerely apologize that you were not satisfied with your visit to our restaurant and thank you for taking the time to alert us of your concerns. We take feedback of this nature very seriously and will be addressing this with the location that you visited.

As a token of our gratitude for providing us with your comments we will be mailing a voucher to the address you provided which can be used for your next purchase at any participating restaurant. Please allow approximately 7-10 business days for your voucher to reach you. It is our hope that you will give us another opportunity to provide you with both fantastic service and great food.

Sincerely,

Shaine Aidhel

KFC Guest Services