United States - 40213
Last Sunday night around 5.30pm we went to Kentucky fried chicken at batemans bay to order a family meal through drive thru. We were told by the i think the manager on duty that there was no chicken available and to come back in ten minutes. My husband asked the manager can we pay for it now but was told that it would be a lot f.....n easier if we come back in ten minutes. Nice choice of words. We thought we would leave it a bit longer as there was a fair amount of people waiting. We came back in 30 minutes and was told that there was no chicken that we would have to wait ten minutes. My husband said that is what you told us last time. The manager got quite stroppy and said that we were told to come back in ten minutes not 30. By this time there was around 20 or so people waiting inside and not too mention the number of cars waiting outside. I have myself worked in food and customer service and by far this would have too be the worst i have experienced. I will not be going back to this restaurant and the number of people i have spoken to have said that they are experiencing the same at this restaurant. They need to get their act together.
On several occasions we have experienced either one of the following without rectification on the part of management of franchise in Windhoek, Namibia:
1. Waiting in quees for upr to 45 minutes -due to insufficient stock.
2. Waiting for chicken up to half an hour.
3. Promotional items clearly displayed but when ordered no stock available.(eg.Hot Wings, KFC pops)
4. On regular occasion, no lettuce for rounders, no buns, no sauces, no tortilla wraps for twisters.
I am a long time customer of KFC in Squamish B.C. The service of this restaurant is very bad. The drive thru...
In the interests of protecting Eshowe's Business reputation, I need to bring this to your attention. The local KFC is by far, the worst experience ever! On numerous occasions, they are out of stock on chicken (keeping in mind, this is their core product!). The service is bias, depending on your skin color and the quality of the food is just plain disgusting, a combination of smelly old oil and sub-standard breading used for the chicken. The music played in-store is completely inappropriate and extremely loud, regardless of the time of day or night. Simply speaking, this store is a disgrace to your brand and an embarrassment to our town!
I was visiting south Africa from Ireland and we had kfc in east London, Vincent. Their service was so...
I wish to extend my utmost disappointment in the quality of Kentucky Fried Chicken at the Queenstown, Eastern Cape Branch.
Today was the second time in a month that we got stuff which they call smash and the chicken was not fully cooked either.
The smash is not as smooth as we know it and it seems as if they cooked potatoes [half raw] and then made smash from it. It is not even smooth and the sauce over the mash is watery!! No person can eat that stuff. We gave it to our dog and he did not even attempt to eat it.
We are disgusted about this product which we always enjoyed, but this was the last time Kentucky Fried chicken, Queenstown had seen us.
I hope someone can do something about it as I am sure that I am not the only one who complains about it, especially the smash.
I have a big problem with fast food chains, including KFC, using toys to convince kids to visit the restaurant and then not having the advertised toys in stock. I visited KFC in Potchefstroom today. Not only is there no toy for girls (roughly 50% of the kids visiting the restaurant are girls), but none of the advertised toys were in stock.
KFC should take down false posters and stop using our kids as bait only to cheat them and lie to them (this is how my kids, aged 3 and 6, experience the visit to KFC)
This is a horrible company. Every location i have been to is beyond filthy inside. First off, they are dirty, second, even if they were cleaned they would be nasty. I thought that decent restaurants were renovated every so often? The last one i went to had booths that had to be over 15 years old and i had to move to a different one because the upholstery had a hole in it with a spring shooting through. I washed my hands and then felt like they were cleaner before i walked inside.
Oh and to top it off, when i went to the drive through the cashier offered to sell me marijuana. Where do they find these people?
I went to buy Kentucky and to my disappointment they had a mash and gravy shortage, so I had to order...
I think someone needs to take along look at the kfc (kentucky fried chicken) - pryor, ok located at 2 s. Mill street. I and my wife used to eat there, but whole place isn't fit to eat at any more. Not only is the personnel slovenly, but the cafe inside is badly cleaned, the buffet line is filthy. Food slopped into other food serving bins and looks like little children has played in them. Personnel standing around not trying to at least clean it up or having a talk fest with others in kitchen. I and my wife have never seen a k.f.c. Buffet dining place, as poorly ran, or cleaned & we've been eating at k.f.c,'s for over40 years. But we will never eat at another one of your establishments again.
I am 52 years old and I have in the past and up till yesterday always enjoyed my K F C food however all that...
The KFC on AZ Ave in Chandler just north of Galveston Rd. has a big problem with their mashed potato bowls. It's the only thing I've ordered there so far. Twice now I've been ripped. The first time it was half full and the second time the chicken was missing, there were only pieces of fried breading. YUK!
I placed an order through the drive thru for a small order of livers and gravy. Now, the livers are listed at 3.99, so when i am told 5.82, i am wondering why?? I asked the guy running the drive thru.
He said that gravy is 1.50. a dollar and a half for a little thing of gravy. I let him know that his menu does not tell customers that gravy is an extra charge. he didn't seem to care. So, when i pulled out, i called KFC to talk to the manager. She got on the phone and explained very rudely that it has always been this way. i explained to her that Lee's Famous Recipe gives people gravy with their livers. She said, sorry that is the way it is. I asked her if she thought it should be on the menu, she said she didn't know and that was it. She did not offer anything.
Well, i got on KFC's website and apparently they either don't care or just don't check their guest complaints. I was a restaurant manager with Applebee's for 10 years and when a guest complained about something, we bent over backwards!! KFC was nothing but rude and disconcerned.
I went to eat with my wife who is 7 months pregnant. The air conditioner was set at a very uncomfortable 55...