Failed to refund what they shorted us
I drove 15 minutes to pick up my KFC order that was pre-ordered. I came home and I was missing a seven dollar large coleslaw. I just want to get a refund on it. The store would not give it to me unless I drive another 30 minutes meaning 15 minutes each way that is unacceptable. In addition, the french fries were not complete Don’t know as you will see in the picture
Read full review of KFCChicken parts
On 12-28-23 I went to the KFC at Macclenny, Florida at 6:41 pm. All I wanted was 2 meals for my wife and I. I asked for 2-2 piece meals with a breast + wing in each meal. I waited 30 minutes for the order to be filled. After I had waited 10 minutes, a lady said I'd have to wait 13 minutes. After waiting 15 minutes another lady said it will be ready in 4...
Read full review of KFCOrder# 65537
The food we received was terrible. I ordered the pot pie combo and my friend ordered the spicy chicken sandwich and fries. Also ordered coleslaw and got mashed potatoes. The pie was so dry and old and the taste was awful. The chicken that was in it was so dry I couldn’t chew it with my denture. All in all the whole meal was as my grandchildren would say...
Read full review of KFCKFC Sri Lanka is offering very bad service
Many customers in Srilanka has been affected by your franchisees in Srilanka as they have been offering very poor quality products. Recently there had been many issues where an offer on chicken bucket buy one get one free has been giving out rotten chicken. Please take this into consideration and provide a solution for this. If you have any concerns please reach out to srilankan media for further information.
Desired outcome: Better service
Confidential Information Hidden: This section contains confidential information visible to verified KFC representatives only. If you are affiliated with KFC, please claim your business to access these details.
Bree street manager jan phalafala and his staff tiny and mellisa
Iam really not impressed by the attitude given by the manager Jan Phalafala. I arrived around 18h10 to buy 6 plain pieces with assistance from a cashier by the name of Tiny. I ordered, she handed the speed point machine for me to insert my card and transaction went through on my phone. She took 3-4 mins waiting fir the receipt to print out. After few min...
Read full review of KFCJuanita miller
I been in your kfc/ taco bell in newaygo mi your employ Juanita miller has been having kip ensing in there he's a known meth head and Juanita was acting a fool high please take care of this as i won't be back in there intelligent it's taking care of not asking for her to lose her job just don't come to work high and don't have a meth head around she's on probation and will be calling them Monday ty ... LAURA
Read full review of KFCNo cutlery in restaurant
Went to kfc in ninian park Cardiff. They had no hot drinks no beans no spoons or forks had coleslaw it couldn’t eat it as lack of any cutlery the manager was apologetic and gave a free drink of cola but I adso had to se d chips back as they were cold and chicken bucket was sort but they rectified this but this experience has put be off going to a kfc in the future which I normally enjoyed and our bill was almost £40.
Quality of the chicken and missing items.
Ordered online as we would pick up on the way home. The location was very busy with about 6 delivery drivers and about 10 customers.I should have known it would not end well. One girl at the desk and what looked like only one guy cooking. He was very abrupt and pushy towards her as I believe he was getting overwhelmed. She was very nice and holding it...
Read full review of KFCCustomer service/quality of food
Good evening, my name is Melissa Hoke, I made a meal purchase at restaurant #C750168 1144 Country Club Drive Madera, California Ticket #1297 at 3:46pm through the drive thru where the young lady was very rude and making dirty looks when I asked a question regarding a beverage cup. After my question she very rudely told me to wait in the front of the parking...
Read full review of KFCA 8 piece nugget combo
My meal was terrible today, December 1st. The nuggets were so dry and overcooked that only two very small ones were edibles. The biscuit was not done ; it was like eating dough. The french fries were the only item that was ok. Even the Pepsi was watered down. I don't like confrontation and I was short of time, so I left. This was a drive thru...
Read full review of KFCAmount of food available
On 11/24/23 a day after thanksgiving @7:52PM my husband and I went to store#K312021 to purchase couple of buckets, as we had family over for thanksgiving. When placing our order we were told that we could only order the 8 piece and just 1 bucket no more as they were running out of Chicken. Tell me how is that my problem? I wasn't asking for free food to be...
Read full review of KFCWet or dangerous floor
Walked into the shop 473 Stratford Rd B904AD and slipped on the wet floor .I bent my leg backwards banged my head and bent my hand backwards and caused blood loss to the nail i now have really bad pain in my leg and hand and a terrible head ache This happened today 27 november 2023 at approximatley 1130 i can not work today so i want compensation for lost...
Read full review of KFCOrder never arrived, Employee hang up on me
Order delivery online in advance (Ottawa, ON, the store address: 2670 Alta Vista Drive, Ottawa, K1V 7T4, Canada), and it never arrives, call 5 times, the first call they said will be out for delivery in 10 mins then 45 mins later it still not show up, call the 2-3-4 they hang up, till the 5-time another staff answered and complain about the current...
Incorrect order
25/11/23 1:56pm
I ordered:
2x Large Ultimate Burger meals
1x 4 piece hot and spicy chicken pieces
I received:
2x Medium Ultimate Burger meals
I was handed my meal through the drive through and told that it was all there and to move on. When I arrived home I discovered my fries had not been upgraded to a large and my 4 piece hot and spicy chicken pieces were not in the bag
No receipt was given with the meal
Claimed loss: $16
Desired outcome: CreditOr refund
Multiple products
I sent a complaint in a few days ago; a response was sent by the store manager offering me "free" food - and of course, an apology. I emailed back telling him that I wasn't looking for free food - what I wanted to know was if the issues were going to be addressed. He responded back with another invitation to come back and talk face to face over a free meal...
Read full review of KFCRacial words and giggling about those comments
We was in there eating and we had asked for 2 12 piece family meals one for dine one for carry out so athe guy takin our oder was a African American very professional and promoted the KFC brand and sides and promotions we completed our oder the front counter guy who took are oder started putting Chicken in buckets and gitn ready to do are oder he asked the...
Read full review of KFCkfc having no chicken and no food
Going through the drive through at kfc location east coast road Windsor park mairangi bay on the 23rd November at 10.00pm they close at 11.00pm was told they had no chicken or no food then was told they had no fat to cook the chicken then was told the manager wasn’t there so they couldn’t cook the chicken then I was told someone came in and order heaps of bucket of chickens so they ran out .
Claimed loss: Time and petrol and stress
Desired outcome: Voucher for a bucket of 50 wicked wings
Product quality
We bought a Family Treat 10pc meal @ R259.90 on 21/11/2023 @ kfc ottery, Cape Town @ 4:39pm.
We got home and ate We noticed the chicken was extremely dried out and discolored which was very unappetizing and spoilt our whole supper.
Please find picture and slip attached.
I would like this matter to be escalated and feedback regarding the above ASAP.
Regards
Mrs Hull
Claimed loss: R259.90
Desired outcome: I would like a refund, apology for all we been put through. Our supper being spoilt, our time and pray we don't fall ill due to the food being off and my kids, cause I will sue kfc if anything happens to my girl's.
Extra crisp chicken
I went to one of you stores c750074 and the chicken was so salty I had to take the best part off just so I eat it. I did tell tell the young lady about it but she just said the just mix it. I don't ever remember your chicken having so much salt in it. I would check the recipe that was sent there. Date was 11 11 23 and it was 2:14. Ticket # is 3288 telephone # [protected]
Read full review of KFC2x, chips, 2x chicken, slider
The chips were soggy, and inedible, there was a sightly bitter after taste like the oil was old or green potates were used. The chicken was also soggy and greasy, oil was literally dripping from it. I am a chef and I think the oil wasnt hot enough when chinken was fried hence the soggy oil-logged result I ended up receiving. The slider was so disappointing it too was lukewarm and soggy. It did not ressemble the advertisements of it especially the size. The wrap was cold and the chicken greasy, oil-logged and inedible. The salad had way too much aioli. The service was fine but the food was foul. This is the 1st complaint ive wver made regards Paul Hargreaves. [protected].
Claimed loss: $30.00
Desired outcome: Replacement
Most discussed KFC complaints
Extreme cold ruined meal, pleas ignoredRecent comments about KFC company
Request for refund
Carl's Jr.
533 reviews
Sonic Drive-In
1808 reviews
Pizza Hut
2957 reviews
Jack In The Box
898 reviews
Joe's Crab Shack
91 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!