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11:12 am EST
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CC*I Hotel Res - Hotel reservation

I have 4 charges pending in the amount of 226.99 for hotel reservations that I never stayed at. I have a receipt for the hotel that I DID stay at for the same date in the amount of 129.74 CAD. I did stay at a hotel after a flight cancellation due to force majeure on the same date that my credit card transaction record shows “ charges pending”. I would...

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6:47 am EST
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Harrah's in Gulfport MS - Hotel check in manager at Gulfport

The Hotel manager Lynn said she would Comp my room after we had so many issues there. She Lied she charged me for every night we stay there. I talked to Lynn in person and on the phone. She was rude and did nothing to resolve the issues. l hope l will hear back from someone and it not get put away and never resolved. Please call me at [protected] thank you

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11:45 pm EST
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The Stratosphere Hotel - Security/customer service caused damage to private property

On Wednesday, November 16, 2022, an individual in a wheelchair was escorted off of the property by security and caused severe damage to his electric wheelchair. This person was donated this mobility to be able to socialize but upon running out of charge in the Stratosphere Casino security insisted he remove it. Being unable to do that because it had no...

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10:38 am EST
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Dreams Playa Mujeres Golf and Spa Resort - Resort safety

I am writing to you from my room at Dreams Playa Mujeres Golf and Spa Resort. I arrived here on November 1 for a five night stay for our daughter’s wedding. On November 2nd I slipped on a wet sidewalk and fell very hard. I had a very large hematoma and a swollen wrist and was taken to the ER where I spent $1500 on a CT scan. I refused further care due to...

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8:27 pm EDT
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Hampton Inn & Suites in Imperial Beach, California - Reservation counter - hotel reservation service

During mid October 2022, I looked online for the phone number of the Hampton Inn & Suites in Imperial Beach, California so that I could book a room for three days for a military reunion. When I dialed the number the person did not identify themselves as an employee of Reservations Counter, but the assumption was that they were an employee of the Hampton...

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8:17 am EDT
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Fairfield Inn Airport - My 252.75 returned to me.

I stayed at the Fairfield inn out by the airport in salt lake city, Utah. I paid for my room before check in and when I checked in they charged me again. So I paid 252.75 more than I should of paid. Went and told the manager and she refused to refund me the 252.75. I have my bank statement and it's right there 2 charges for the same thing. Its not right doing this to me.

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12:31 am EDT
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Melville Extended Stay Spagnoli Rd - Hotel stay

Every evening, starting at 6p, the parking lot AND front entrance door have groups of people smoking marijuana. You have to walk through the smoke to get in and out of the front entrance. Cooking utensils (silverware, pots, pans, cups, plates) unavailable supposedly due to amount of rooms filled with customers. Had to purchase some. Customers smoking...

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9:11 am EDT
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Arianna Hotel, Syed Alwi Road, Singapore - Refund of $94.16

I had booked Arianna hotel for 2 nights i. e from 9th Oct to 11th Oct. And I had made a full payment online via my cc before my travel. Once I arrived in Singapore and when to the hotel I was only able to get the room from 9th Oct to 10th Oct. I was kicked out since there were no rooms vacant. I asked for a refund and the hotel refunded me with 94.16...

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10:20 pm EDT
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Star Anna Villa - The apartment complex took my money

I am a homeless woman and struggling and trying to move to houston, tx to try to get back on my feet. After talking to the leasing associate she sent the information to me concerning a application that I needed to fill out in order to rent one of their apartments. I did explain to the leasing manager that I was from baton rouge, and trying to relocate. She...

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1:38 am EDT
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CCI*Hotel.com - Where's my refund

I booked a reservation at the Hotel Shangri-La in Sydney Australia on the 28th July, 2022 for dates 11.08.22 - 14.08.22 - Booking No. R3594202171 I then cancelled the booking on the 1st August as was advised my accomodation for this conference had already been paid for. I immediately contacted you and asked you cancel my booking and refund the amount I...

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1:45 pm EDT
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Blue Tree Resort - Timeshare contract

I have been going back and forth with Blue Tree Resort trying to get out of my timeshare and they are not helping out at all! They are giving me very robotic responses that do not help at all. I have given these people thousands of dollars and they are not helping me get out of this at all. It is a slap in the face when a company, you have paid as much...

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5:32 pm EDT
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Coral Resorts, Coral Sands, Island Links - RCI - Timeshare

Complaint against Coral Sands Resort, Hilton Head, SC Our horror story began in November 2014… at the same time lawsuits were being brought against this company. We went on the tour with a lady who sold us: Island Links Unit 148 TriY Week 46 for the sum of $9,000, Closing on 11/23/2014. In 2016, we had called because we weren’t able to use the timeshare...

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4:38 pm EDT
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Lotus Inn and Suites - Customer service

On 15 Oct 2022 I booked a room at the Lotus Inn And Suites, upon my visit me and my partner suffer bed bug bites. Went to the office on 17 Oct 2022 to inform the young man that was on duty to inform him that I had bug bites on my arms, face and left side of my body. I asked to be put in another room and that room was worse. To this date I am still...

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1:17 pm EDT
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The Standard Hotel & Spa Miami Beach - Hotel stay

At The Standard Hotel & Spa, you will find a lot of great people working there, although there are some issues there. The head of membership and two people working in the restaurant area are extremely argumentative. If you point something out to them that was a problem, they will argue with you and in fact demand that you listen to them. It was outrageou...

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4:15 pm EDT
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Stay at Monmouth Oyo - Motel/condition of room 22

10/15/2022 Saturday, about 11:50pm. went to check-in window at named motel above and rung bell; old asian lady came to window and came out of door. The place reeked of mold and mildew. She sounded senile based on our conversation and went to get help with the debit card transaction machine. Another lady appeared named John to assist with transaction...

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12:35 pm EDT
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Holiday Inn Orange Lake - Timeshare purchase

We have been given so many empty promises that have exhausted our desire to even visit these resorts. It started with the first promise of being able to visit locations everywhere. We were told there were 28 resorts around the country so you can basically visit any place you ever wanted. It was explained to us that the point system was the dollar value and...

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7:35 pm EDT
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Choice Hotels / Quality Inn - Dirty facility and unsafe location

Quality Inn / North Lafayette Rd/Indianapolis, Ill Facility was run down and very dated. Dirty. It was not a safe location and had transients living there. The front desk had no idea how to cancel my reservation (arrived within window to cancel). They had no number I could call. Lodged a complaint when I arrived home and they offered points for future use...

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8:36 pm EDT
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Glex Hotel Johor Bahru - Bad receptionist service and smelly bed and pillows

I’ve booked a 3 nights stay at Glex Signature Hotel JB through Agoda.com. Upon arrive at the hotel, the lift was out of service and without stated any notice. I had to walked down by using the staircase to check in then walk up to the room. Upon checkin, receiption staff was not very friendly and did not greet or even say a word besides saying about the...

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3:42 am EDT
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Ersoy Aga Hotel - Please refund and let others know this is no place to stay. I have upwards of 500mb of photos supporting this claim

We paid for a week in this hotel. On arrival there was no double room. They put us in a triple single room with no shower and mouldy bathroom. It was dirty and smelled hideously of smoke. The furniture was terribly worn and the floor was filthy. The WiFi did not work which resulted in my partner and I being separated in different hotels with no mean...

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10:01 pm EDT
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Hampton Inn in New Stanton PA - Employer

Breakfast guy Brian was really rude to me and acted like he didn't care what I had to say he was telling people by yelling at them to shut the warmer he was really rude to other people as well I asked for a banana he said we don't have any then the waffle mix was out he would not fill it up said its out and it was only 9:30 breakfast wasn't over till 10;00

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