Hotels and Accommodations Featured Reviews
Bellagio Hotel and Casino Security - I’m complaining about an incident I was involved in at the property of the Bellagio.
My name is Emerson Magusara and my wife’s name is Johnrulin Magusara, we involved in a hit and run vehicle accident on property at Bellagio exec entrance valet. Our vehicle that was hit was a rental from Hertz which is a Blue Tesla model 3 lic plate Nevada 634V44. A security by the name of Ronald Apia was a witness to the incident. Suspect had fled the...
Read full complaintSlumberland Motel Sanford FL - Filthy room, brown smudges next to bed, leaking toilet, bedbugs, wanted cash at checkin + credit card, cx'd friends reservation. Flop house.
Slumberland Motel Sanford, Florida Dirty filthy dirty room, buck shot dings inside door, brown smudges next to headboard, leaking toilet around base, bugs in the room especially bathroom, they wanted payment in cash at check in and when I didn't have that much cash, they took $100.00 and put the balance on my credit card. They phoned and asked my travel...
CCI*Hotel Res 8004683578 - 3 night stay at a Hampton Inn, Media PA
I was online and was inquiring about a reservation, once I put in my cc#, they sent me an amount for the reservation of $1191.86 for 3 nights... Their phone number said to cancel, call the hotel directly, which I did and the hotel has documentation that I cancelled. A hotel room at that hotel per night is about $200/night... And I was charged by the CCI the...
Read full complaintCC Hotel Reservation - Scam
I booked a hotel in VA I thought they assured me that the hotel was the closes to VCU my father was flow there by helicopter when I got to the hotel at 2am in the morning from spending hours at the hospital there was no reservation for me I called them and told them to cancel my reservation and they refuse they told me that they made a reservation in...
Read full complaintExtended Stays America - The billing software
We have been here 2 years and 2 months. I fom 10/30/2020 to 02/05/2023 I pulled 10 folios to be exact. I have paid over 35000 dollars then out of the blue they said I owed over 2900 hundred dollars so we go to court because aftr review the siftware they use is flswed example q 10 pages of of the same day biled over and over fefuse to pay doetget scrwed
Read full complaintThe Cranley Hotel, London - Hotel reservation
Dear Sirs, I am complaining about The Cranley Hotel in London, for their lack of response after several attempts from my side regarding an unused reservation. Summarizing the facts and exchanged emails: -On February 13th, 2020, I made a reservation for 2 rooms/ 7 nights (booking SYN364-53015), for which I paid 1523.94GBP. -On March 30th, 2020, I informed...
Read full complaintRadisson Blu Edwardian Sussex - Lack of information by receptionist about a step in the room negligence
I check in on Monday 30th. Room 25 in the basement with 2 heavy doors to open to go through. That day was a day off. Receptionist did not inform me that there is a step in the room. Visually cannot see. No sign on the door. I walk to the bed and fell down and twist badly my right ankle. Whole body was shocked as was terribly hurt. I have tried to stand...
Grand Hotel, Torquay - Hygiene at hotel
After staying at hotel in 28th December with my family the next day I woke up itching all around my ankles, I was advised by medical advice there were bed bug bites. After notifying the hotel they were hostile, rude and said the room had been investigated. I asked for the report if this which they would not provide me with. I then said I would take further...
Read full complaintRosmohr Hotels Uyo. - Payments not Received
We received a booking via your platform to check in a guest from January 20th to February 16th 2023. Unfortunately, property Rosmohr Hotels Uyo, have not received payments in respect to it and as such we request necessary actions be taken. These is our room rates. Standard Room _ N15,000 Executive Double _ N17,000 Luxury _ N22,000 Mini Suite _ N29,000 Suite _ N35,000 Classic Suite _ N40,000 Double Suite _ N45,000
Marketing and Promotional International, Inc - $100 vouchers good towards hotel stays with the hilton hotel chain
I purchased these (4) $100 vouchers 8 years ago, in January 2015. They were supposed to not have an expiration date. I found them recently when going through some old papers in my desk. I got on the hotelandresortcard.com website to look into using the vouchers. What a joke! It said that there are no properties available for this promotion and to contact...
Hilton Grand Vacation Club - Customer service
Worst customer service ever. Each time I have called for assistance I have been transferred from one service person to another tasking up over an hour of my time. January 10, 2023 - talked to 5 different customer reps. The last one said she was going to ask her supervisor how to resolve my issue and actually put me back in the customer service que. I...
Read full complaintHotels.com / Acadia Hotel - No communication regarding cancellation due to hotel fire
I had booked Hotel Acadia back in august 2022 in which we had accommodation for Dec 28-22-Jan-2-23 (Itinerary: [protected]). On Dec 27th I spoke with a representative using the online chat option on the Hotels.com phone app. I received confirmation that the reservation at Hotel Acadia in Quebec City was “intact” and did not need to confirm anything with...
Confirmations Hotelvalue Getaroom - Reservicing
Een kamer geboekt op 9 dec.bij v.d.Valk incl.parkeren.dacht ik. Blijkt het Getaroom te zijn,voor de prijs €94 pas als je betaald hebt kom je er achter dat je bij een andere site zit en meer moet neertellen nl.€129.95 Daar komt nog belasting bij in het hotel. En geen parkeerplaats dan kan ik er niks mee. Direkt gemaild om te annuleren geen antwoord...
Read full complaintHoliday Inn Express Wilmington DE - Stole my electric toothbrush
I am a regular patron of Holiday Inn Express @ Wilmington DE on Concord Pike and stay there every Sunday of the week. This week I checked in on the 18th and out on the 19th Morning. Anyways to get to the issue here, I accidently left my electric toothbrush which is similar to the one in the pic but white and my razor as well in the shower, which I...
Read full complaintQuality Inn Suits - Hotel
We checked in this hotel after we missed our flight. my husband talked to a guy on the phone and he didn’t say anything about not having hot water at the hotel. he said he had rooms so we got a ride to the hotel. A woman was there to check him in didn’t say anything about not having hot water I go to take a shower no hot water he called the front desk and they said they told us and it wasn’t going to be back on till tomorrow
Read full complaintWestgate Resort and Spas - No heat, dirty rom and lack of customer service
I stayed at Westgate for my 51st birthday weekend. I arrived at around 7:30pm. My first room did not have heat. My 2nd room was dirty. Food on the table, sheets were dirty and hair was in the tub. It took 2 hrs for them to get us into a 3rd room after midnight. Amir at the front desk said he would refund the resort fees-he did not. I also had to push for...
Read full complaintExcalibur Hotel Aand Casino / MGM Resorts Properties - Harassment/unethical treatment
Yes I am mgm rewards member an avid business customer and partner of establishmen. I have been continually harrased and forced to be stereotyped and bagered as to the exact same reference point, my verfication of my identity which was taken or lost which would be my license, in which ive explained why I do not have proper id, but fcra and ftc guideline...
Read full complaintHotel Taiping Perdana - At least get the floors cleaned.
A message from room 411 to 413. Three standard queen-sized rooms with glossy floors and a malfunctioned air-conditioner. Well, this is not the worse part. The wallpapers on the ceiling have fallen off badly and infrequently, the rooms and the pictures shown on their website have nothing in common. The rooms are far below the expectations. It was as worse a...
Ramada Inn in Wytheville, VA - I would like an to be reimbursed the amount of the overcharged, which is the difference between $68.97 and $80.30
On October 23, 2022, we checked into the local Ramada Inn, using a copy from an advertiser. The room was advertised at $59.99 a night. After some discussion about size of room we agreed to a room for that price. We did not ask for an upgrade of any kind but accepted their room assignment. We were told the computer was down and we could get a receipt in the...
Read full complaintBranson Shows.com Vacations Made Easy - Angel Inn rooms
I booked 3 rooms for a family vacation. Branson Belle was great however the roo. s booked at Angel Inn were completely disgusting. The bedspreads looked 50 years old with multiple stains and threads hanging from wear. There were also tiny white specks that looked like some sort of egg on the bedspread. There was a roach in the sink and the refrigerator and...
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