Hotels and Accommodations Featured Reviews
Comfort In And Suites - O blankets and pillows for pullout bed
I checked into hotel and asked for king bed and pullout sofa for kids, the desk clerk failed to inform me there were no blankets sheets or pillows for pull out bed so when we came upstairs, my son pulled a bed out to set up for the night and realized there were no sheets blankets or pillows anywhere in the hotel so he walked downstairs to ask front desk...
Read full review of Comfort In And SuitesHomeTowne Studios Denver - Lakewood West - Hotel disaster
Where do I start? I have never left bad reviews, even if I had a bad experience somewhere, because I never thought it was worth doing. Still, my friend and I were utterly disgusted, uncomfortable, scared, and frustrated, and I maybe did this to get at least half of the hotel fee back for her because I felt horrible for booking this. I also do not want...
CCI Hotelvalues.com - Defrauded/overcharged on hotel reservation
Hotel reservation website (hotelvalues.com) overcharged for hotel reserved online, and then had excessive cancellation policy ($634 cancellation on a $900 total price). Hotel has no record of the reservation. They refuse to waive the cancellation fee, and Discover card did not approve dispute because there is a written cancellation policy on reservation...
Read full review of CCI Hotelvalues.comVanllee Hotel and Suites in West Covina California - I would like a discount or they could of let me out of the contract due to there hotel not being in proper condition
I booked a hotel through a 3 way and of course they won’t refund or give youyour money back after I found out that the hotel we are staying the A.C unit has been out 3 weeks . As customers came to the hotel they were not being told or giving them their money back regarding their A . C unit being out . It was 104 degrees with no A.C . I asked for a fan or a discount and they stated they couldn’t help sorry .
Read full review of Vanllee Hotel and Suites in West Covina CaliforniaSunwing/ Grand Muthu - Hotel Grand Muthu
I booked a 10 day trip to Grand Muthu through Sunwing Website for one adult and 2 children. On the Hotel description it says that there is entertainment and activities for children, a kids club, as well as a la carte restaurants. Arriving at the hotel I was not properly checked in. In my room the following was missing: soap for washing my hands and body...
Read full review of Sunwing/ Grand MuthuParis Hotel - Water.
Water shut off in my room. When I awoke I wanted to get ready for the day. When I flushed the toilet it never filled up again and I knew something was wrong so I turned on the faucets and no water at all. Couldn't shower or go down to meet my friends who live locally that were meeting me. Couldn't brush my teeth, comb my hair, shower or shave. The only...
Read full review of Paris HotelCCi Hotel Reservatons - Hotel room
I booked a room at Hampton Inn St Charles Mo. I made a mistake for one night and cancelled then booked again same mistake cancelled it then booked it for correct 2 night stay. when I got credit card statement I was charged for the cancellations for about $500.00 dollars. Even though I stayed those nights. It was just a typing error. I gave the credit card...
Read full review of CCi Hotel ReservatonsSuburban Studios - Hotel
I recently stayed at the Suburban Studios, 3984 Barrancas Ave, Pensacola FL 32507. I booked my reservation through Priceline and was told check in was at 3:00. Now I did not take in the time change, but when I got to the hotel I was told the room was not ready. My 3:00 check in was EST, they were on CST. No biggie, but they said check in was at 4:00...
Read full review of Suburban StudiosHome 7 Bed and Breakfast - Hotel room
We were giving a room at the last minute, the man never told us about anything about the electricity. He just left. When we got into the room there was no electricity. This meant we couldnt charge phones, could run the AC and had no lights or were able to watch TV, we were in the dark for over 6 hours. I was with my teenager daughter who was very scared...
Sonesta ES Suites Memphis, Memphis Tenn. - A hotel I stayed at that I went through hotwire to reserve the hotel room.
The hotel did not have a key machine to make room keys. The whole three night stay we had to have someone from the desk open our room door every time we left the room. Because we prepaid and they said they would have it fixed by the first morning we stayed. But three nights later it still was not fixed and we had no key to our room. totally dependent on...
Read full review of Sonesta ES Suites Memphis, Memphis Tenn.Caesar's Hotel - Hotel room
Because the hotel was so large and my room was in a different tower, which was so hard to find my friends. I went over to the tower. They were staying at and stayed in their room, and their room was apparently an older room, and had a lot of what we felt like was unsafe Items in it for instants in the bathroom the glass shower door only went halfway which...
Read full review of Caesar's HotelCCI*Hotel Reservations - Cancellation refund complaint not resolved
SOMEONE FROM THE US PLEASE CALL ME! I have been jacked around for six weeks and not one person has helped me 3/17/23 at 3:39 pm – Made reservation at Old Mill Inn (3 minutes between reservation and cancellation) ` 3/17/23 at 3:41 pm – Canceled at I needed more than on Queen bed Contacted Reservationcounter.com and after a few days and several ppl of...
San Lameer Hotel - Unacceptable behavior from spa staff
My son and I are saying in a deluxe suite at San lameer hotel our first time at the resort. We have been looking forward to our trip and were excited about the facilities especially gym and golf course. Naturally our 1st morning we wanted to get to the gym before breakfast . As we arrived at the gym the lights were on and we saw two ladies sitting at the...
Read full review of San Lameer HotelOTL Gouverneur Hotel in Sherbrooke Quebec Canada - The hotel has not honored the cancellation through booking.com #[protected] pin #6334
I booked a room at the OTL Gouverneur hotel in Sherbrooke, Quebec, Canada I had 2 pets which they claimed to happily accept but the reality was much different they presented me with a long list of rules that were impossible to comply with and penalties for breaking any one of the rules the financial cost was outrageous so I cancelled and was confirmed by...
Read full review of OTL Gouverneur Hotel in Sherbrooke Quebec CanadaBest Western Plus Hotel & Conference Center - Unauthorized credit card charges
On June 15th at approximately 4:14 p. m I called Best Western Hotel located at 5625 O'Donnell St, Baltimore, MD 21224 and inquired if there were any rooms available and what were their rates. The person at the front text notified me that there were rooms available and the rate with AAA would be 148.04 I said I would call back. After checking the rates on...
Read full review of Best Western Plus Hotel & Conference Center4 Winds Casino Hotel - Bed bugs
We stayed June 12 and 13 as guests of Patty VAVREK. Both my husband and myself received what I have researched are bed bug bites. So disappointed. Please have your staff check room 1334. These are horrible bites. I know this can be a problem but we have never experienced a bug problem before. I just hope we did not bring these pests home with us. Please take care of this situation for future guests.
Read full review of 4 Winds Casino HotelThe Paris Hotel/Las Vegas, Nevada - Hotel
I stayed at The Paris Hotel from 05/16/2023-05/19/2023. The shuttle drops you off at the back of the hotel, with no instructions as to where to check in or how to find the check-in desk. Once at the desk, I was told I could not check in until 4. p.m. Once I was checked in, I found the room to be dirty, hot and not what I would expect from a major hotel in...
Westgate Resort Las Vegas - Allowing smoking weed in rooms
We stayed at Westgate Resort in Las Vegas 12/4/22. We smelled someone smoking weed on our floor and believed it was the room next to us. The odor seeped into our room so bad our clothes smelled. We called the front desk and security several times. They finally sent someone to spray the hallway. They never confronted the people in the room smoking. I thought...
Westgate Resort & Palace - Cleanliness, maintenance & safety
I booked a stay at the Westgate Palace Resort in Orlando Fl, which I've been paying a mortgage on for several years. This was my first stay and the resort and I was extremely disappointed. The first thing was the state of the property itself. There are areas that were not safe or well maintained, which is what I thought I was paying very expensive...
CCIHotelRes also known as Getaroom.com - Excessive fees and no refund policy for unused day
Went on Inn at Reading hotel website 5/10/23 to book a 5 day stay 5/14-5/19/23. I selected an inexpensive option and the total came to $404.10 and booked the room. My credit card was billed for $570.48 by CCIHotelRes for the stay. - there had apparently been a seamless transition from the hotel webiste to CCI. I was unaware of this until I approached to...
Read full review of CCIHotelRes also known as Getaroom.com- Accommodation and Lodging
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