Hotels and Accommodations Featured Reviews
Royalton - Unsafe resort
On 3.7.23, my husband, two sons and I checked into Royalton Splash in Punta Cana. This would have been our 3rd stay at a Royalton resort in 18 months. The first two were amazing. Not this one. We arrived at the resort at 2:00 PM. Upon check in, the front desk clerk attempted to get us to upgrade to the Diamond club. We did not upgrade and his demeanor...
Read full review of RoyaltonHyatt Detroit Utica MI - GM, Dotty, and staff at the Hyatt
This information should NOT be held private. Utter disgust and not an isolated incident. Whatever that means... Stayed at the Hyatt Utica Michigan location for over 40 days. Paid every single day, on time, they new my situation. Worked with me at first, even paying after 5 or 6 pm. Still paid every single day, ON TIME. once the staff, for whatever reason...
Read full review of Hyatt Detroit Utica MILegends Hotel Resort - Unsanitary
I am reporting issues with my room at Legends Hotel in Jamaica. My sister and I had only 1 washcloth from Sunday (4/9/23-4/12/23) until Wednesday. I was told by front desk staff they didn’t have any. Then, on Thursday (4/13/23) after housekeeping cleaned our room (#303) my sheets, pillow cases, and towels were wet. One towel was damp and appeared to have...
Read full review of Legends Hotel ResortHilton Advance Purchase - Refuse to refund
Booked a reservation through Hilton website but upon check out, the charge became non-refundable. I called immediately as there was a mistake in the booking and I added a second night, so they booked it the same way as the first. So I have two confirmation #’s [protected], [protected]. My trip has since been cancelled as a business professional, plans change...
Read full review of Hilton Advance PurchasePueblo Bonito Sunset Resort - Mislead about Timeshare contract
Hi, My name is Danish Sabharwal and I was visiting los cabos and got invitation to visit the presentation at Pueblo bonito resort. I was on vacation and already intoxicated and one of your team lure me with drinks, snacks and some vacation packages but now I came to know that is a timeshare contract. At that time I was so pressurized and team was so...
Read full review of Pueblo Bonito Sunset ResortIntown Suites on Perrin Beitel Rd in San Antonio, TX - Customer Service
I stayed at this location in 2016. Wasn't perfect, but ok. I decided to return this time april 1, 2023. Nightmare from hell! In 2016, they picked up the trash. This time they don't. You have to take out your own trash. Wifi is horrible. You have to have your own towels, toilet paper, pots n pans, dishes, etc. Be sure to check your microwave. The one I had...
Read full review of Intown Suites on Perrin Beitel Rd in San Antonio, TXStarpoint Resort Group - Sapphire Club - Vacation club
FURIOUS! We will be contacting our attorney. This company has misrepresented every single aspect of their "program"! I have detailed notes, dates, times, who we spoke with, inconsistencies etc. I even have the original sheets the "salesman" in Sedona wrote on with how the program worked and what we would get... none of it true! We have talked to...
Read full review of Starpoint Resort Group - Sapphire ClubHilton Garden Inn Hotel - Reservation at Hilton Garden Inn Hotel in Brickell Ave, Miami, Fla, booking confirmation R4089269548 or Booking reference [protected] by hotelvalues.com
This is my second note on this issue: I think I was charged to much on my reservation which had a cost of US$ 343.61, and the hotel only got US$ 239.69 all taxes included. Somebody is making lots of money from me a very bad way. Please refund a meaningful portion of what I payed by crediting my AMEX card. The stay at the Hilton Garden was on March 21st, and was uneventful.
Read full review of Hilton Garden Inn HotelHotel Values or HotelValues.com - Hotel reservation one nite Hilton Garden Inn, 2500 Miami Brickell Ave, Miami FL 33129, chanalized via hotelvalues.com, and collected by getarrom.com
Via e mail, I reserved a room at the hotel mentioned above for one nite on 3/21/2023. I paid getarrom.com US$ 343.61 via AMEX. For the room the hotel received 212.11 $ plus 14.85 for room state tax, and 12.73 for room occupancy tax. The difference between the 343.61 $ and the 239.99 $ received by the hotel is enormous, more than a 100 US$. It cannot be that...
Read full review of Hotel Values or HotelValues.comRitz Carlton Hotel - Toiletries given at the Kapalua resort Maui
I was under the assumption that we would be receiving the best toiletries. Instead, in our ocean view suite, we received some things that one would get at like a Spring Suites. Horrible! Why would we ever choose the Ritz in the future when there are so many other competitors like the Four Seasons, Mandarin Oriental, Banyan Tree….and others. The General...
Read full review of Ritz Carlton HotelWestgate Lake & Spa - Loyalty program (voluntary deed back program)
To who may be able to help I have been an owner of westgate time share for over twenty five years. With all there lies and force info we were doped into an upgrade again. Of cause there fast talk and lis again. Any how we were told we may have an out by there rep on phone there be a chance we qualify for there voluntary deed program to get out of timeshare...
Read full review of Westgate Lake & SpaCCI*Hotel Res 800-468-3578 TX US - Fraudulent hotel booking reservation
On 18 March 2023, when I renewed my booking at my staying hotel of Seda Ayala Center, Cebu from its official website (now I realized it is not), I was charged $140.65 that I didn`t realize at that time until I check the bills today. I am astonished that why there is an expense that happened US and I stayed in Philippines to make the business travel from 7 -31 March 2023.
IHG Intercontinental Hotel - HR officer John webler scamed on the name of employment
I was get job offer from IHG intercontinental hotel Toronto Ontario Canada by seeing advertise on face book then I accept job offer and pay 5000$ for federal tax lMIA and work permit but later they doesn't respond after receiving money below attached are proofs of documents I requested IHG intercontinental to investigate this fraud for value of IHG
Chandler Inn - Hotel
We made a reservation through Agoda for this place and we had requested a smoking room as the deposit was only $20 as opposed to a non-smoking room which was $60. We didn't get there till about 2:00 a.m. in the morning and after Agoda not wanting to work with us we decided to take the non-smoking room but we only had 20 to put down for the deposit. They...
Read full review of Chandler InnLa Jolla Luxury Beach Resort - Their customer service and way of handling accident. They are not customer friendly and they will waste your time.
The booking and reservation to Hotel are so unclear. even if you make a reservation with the, you still have to call them again and again just to confirm with them. As for me, I have to call them when I was on my way there. The rooms have poor mobile signal and the wifi can only support one device at a time. My family and I cannot use the wifi together a...
Read full review of La Jolla Luxury Beach ResortIHG Intercontinental Hotel Groups PLC Toronto Ontario Canada - Employment fraud
IHG intercontinental hotel groups and it's HR manager has sand me job offer as a maintenance engineer that's signed by CEO Mr Keith barr and as applicant I also sign after that they ask me federal tax 650$ only .and say no more any fee subject to pay by applicant...but after few days they again ask money against the policey they given to me 1150$ for...
Whala Bayahíbe, Dominican Republic - The hotel and the service
Good morning. My name is Serge Pierre-Louis and my reservation number is: [protected] This is a formal complaint for misrepresentation of this hotel named WHALA BAYAHÍBE in Dominican Republic. Let me start by saying that I am not one of those serial complainers. I have traveled with Sunwing many times to Cuba, Mexico, Jamaica, and I've never been so...
Read full review of Whala Bayahíbe, Dominican RepublicBoyne, Big Sky Resort - Verbal / physical harassment in workplace, discrimination
To Whom It May Concern- Hello- I am now a former employee of Big Sky. I need to write and address in a statement what is happening in Vista Hall. In my time working in Vista, the higher management, since the beginning, are turning a blind eye. He is turning a blind eye to what is happening in the kitchen and around the Hall. For starters, there is much...
Read full review of Boyne, Big Sky ResortAmericas Best Value Inn & Suites Stockbridge, GA - Hotel stay one night sun Feb 26th, 2023
No Soap, Small Beds, Not Enough Towels, No Kleenex, Bugs on the floor, No hangers & Bent rods, Faucets - Rusty and the number was not on the door but written over the door in Felt maker and very hard to read. To put it clearly - even at half what we paid it was a rip off. We asked for contact information for Head Office since they did not respond to any...
Read full review of Americas Best Value Inn & Suites Stockbridge, GABlueBay Grand Esmeralda - Rooms and service
On February 7 thru February 14, we stayed at this resort. The first thing that happened was that dinner reservations could only be made for the next day. We could not make a reservation that day and had to wait till the next day so that meant no dinner at a steak house for three days. Also, we could only make a reservation for one day. So we missed dinner...
Read full review of BlueBay Grand Esmeralda- Accommodation and Lodging
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