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1:53 pm EST
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Super.com and Kayak - Hotel booking by a third party through hotelbeds

We booked a room at the Hilton Garden Inn in Bethesda, MD on February 22-23, 2024. (conf# [protected]) I used Super.com to get the most reasonable rate. However, Super.com charged me some $20 more than the hotel charged. I also made the same reservation through Kayak because Super.com was unresponsive and the Garden Inn had no info on the third party other...

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5:58 pm EST
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Kama Central Park Hostel - Denied entry upon arrival after already having paid

I made a reservation for a room for two people for a total of three nights through Expedia. Despite receiving a text message confirmation, I never received an email. Upon arriving at the hostel around 12 midday, the receptionist asked us to wait in the lounge area while she accessed our booking information. She then informed us that check-in would not be...

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7:11 pm EST
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The Inn at Reading hotel! - Hotel rooms

The rooms had no heat-no clocks-no phones-tvs not working and signs on the entrance door said that they will be closing on March 12th! I had a do not disturb sign on my door and housekeeping removed it and entered my room and threw out all of my expensive food and snacks on the desk! I complained and front desk gave me 4 other rooms to look at and all had...

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11:46 am EST
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IHG / Holiday Inn Express LAX - Theft of payment. I did not stay there as my flight from Prescott was cancelled.

We live in Prescott Valley Az. My wife, Claudia, was invited to our daughter-in laws baby shower in Beverly Hills Ca. The shower was to be held on February 3rd. Claudia purchased a plane ticket out of Prescott Airport on Feb. 2nd to (LAX Los Angeles). She also purchased a one night hotel stay at your IHG Holiday Inn at 9901 La Cienega close to LAX. We...

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7:57 pm EST
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Marriott Residence Inn Summerville, South Carolina - Pricing error

Overcharged for hotel stay, required numerous phone calls to receive a refund. The full amount was not refunded. No apology, no follow up, refused to disclose General Manager's name, the corporate customer service was so frustrating it bordered on deliberate condescension. I was told even if escalated, the response would be the same. This is bad advertising...

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1:55 am EST
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Heathlands Hotel Bournemouth - Use of bar and entertainment area

From: jill elliott Sent: Monday, February 12, 2024 10:35 AM Cc: Jeannette ; [protected]@hotmail.co.uk; gavin elliott ; Jill Elliott Subject: Heathlands Hotel Bookings [protected]& [protected] 10.02.24 Good Morning I would like to raise an issue that spoilt our stay at The Heathlands Hotel Bournemouth on Saturday 10.02.24. We booked this night...

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2:11 am EST
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HotelPlanner.com - HotelPlanner.com is very dishonest about the room type listing

I made booking with room type of Standard Room, King or Two Doubles in Quality Inn Centre Ville montreal via HotelPlanner.com, checked in for 27th january 2023, checkout 28th January 2023. This means for the room I booked, I should be getting either a standard room with king size bed or a standard room with Two Doubles. But the hotel gave me a room with...

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7:50 pm EST
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Radisson Red Chandigarh Mohali - Lack of cleanliness, service, poor maintenance

Hello, I stayed at this hotel during my stay in India and have a few things that I would like to complain about, First off, when I entered my room as with any room, they put a welcome chocolate plate with the name of the guest staying. The name of the person was not me. The name was written " Melissa" which was another guest! I have taken a photo of thi...

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11:07 pm EST
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Happiness Inn - Hotel charges (hotel cancelled your booking through releasing our reservation)

Booking ID [protected] This is with regards to charges in our credit card for the amount of Php. 10,008.13 I am disputing this charges for the services we havent use at all and I raised this complaint to Agoda already last 29 Dec which they promised to give us feedback after 24hrs and now they will not refund us. The hotel charged us knowing that the...

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6:11 am EST
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RIU Latino resort - Shooting at RIU Latino

24 DEC 2023 – 27DEC 2023 Hello, On December 26,2023 at the RIU Latino our stay became a nightmare. As we relaxed at the pool near the beach, I heard gun shots. I told my grown kids “Let's go” we left our things and ran toward the hotel as other hotel guest are running toward us and the hotel. As I was running a man on the property with a uniform stated...

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12:23 am EST
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Haven Inn Hamilton - Hotel rooms

I booked 2 rooms for my colleagues Mandeep Singh and Faisal Salamah at Haven inn Hamilton 1870 Main st w #1. It was booked from Dec 5 to Dec 9. The rooms were damaged and stinky and the hotel wasn’t assisting at all. The hotel staff was rude and did not help. I asked for a refund and they declined that too. I reached The hotel management on call and they...

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12:04 pm EST
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Boardwalk Resorts - My membership

Despite my initial interactions with the company's representatives, who portrayed an idyllic picture of their services, I have been nothing but disappointed and frustrated. I was led to believe that their service would open the doors to effortless travel and luxury experiences around the globe. My partner and I were thrilled at the prospect of our annual...

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11:11 am EST
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HotelPlanner.com - Hi my name is Ankush and I am complaining about my investment & loss in online ratings and reviews platform.

On 11-7-23, Received Telegram message from Ms. Sania and during conversation said they are looking for people who can help them by giving ratings and reviews to increase popularity of hotels and you will get paid for doing the task. The job is to give ratings for 30 hotels in a set and 3 sets a day. She told me my Upline member will contact me on Telegram...

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2:36 pm EST
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CCI Hotelres - Charged for scam room after canceling

I was on Tradewinds resort website when an add popped up that appeared to be from trade winds with a special. I selected it and booked a reservation. I almost immediately discovered it was from a 3rd party provider, CCI*hotelres. I looked them up and discovered multiple complaints about this company and multiple reports of it being a scam. I responded to...

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1:45 pm EST
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CCIHotel @ GetARoom - They charged my credit card for a hotel I did not stay in and without permission

November 2, 2003. 3pm I accidently booked a room at the Hampton Inn in Virginia. I immediately cancelled it and made the correct reservation at the Hampton Inn in Peabody MA. I booked directly with the Hampton Inn in Peabody MA. My credit card was charged $1001.89. Upon arrival at the Hampton Inn in Peabody MA I was charged almost $1000.00 for my 5 night stay, as they claimed they had no idea who [protected]@GETAROOM is.

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11:02 pm EST
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Ramada Grand View - Hotel

I accidentally booked this hotel a second time and when I realized it was the same terrible hotel as before it was already within the 48 hours. This hotel has a severe mold problem and I have serious allergies. It would literally make me sick to stay there. I missed the 48 hour cut off by a couple of hours. Agoda tried to negotiate with them, as I wa...

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8:43 pm EST
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Britannia Hotel International, London - Reservation, booking, hotel stay

Room reservation 6/11/2023 to 09/11/2023 On October 30th, I reserved two rooms with Britania International Hotel on behalf of my family members (sisters). They were both on a business trip to excel London for world tourism exhibition. They travelled from Africa on a long flight lasting a total nearly 2 days. The reservation was free to cancel until the 5th...

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4:56 am EST
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Village Hotel Bristol - Part time position

Hi, I applied for a part time spa receptionist position at your Bristol hotel. I am more than experienced to do the job. I heard nothing back (which is rude in itself) and then I saw the job advertised again so I applied for it again. I applied 3 times and didn’t hear back. As I have plenty of experience to work in this position I will have to assume that...

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10:42 am EDT
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Grand Crowne Resort Capital Vacations - Timeshare ownership

We are very disgusted and disappointed with our timeshare with Capital Vacations. We used the first timeshare we had, but we did not use the timeshare when it became Capital. When we purchased with Capital, we were promised a cruise, and that never happened. When I tried to follow up on the cruise, we were given excuses and the runaround. We met with...

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9:55 am EDT
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Clarion Inn & Suite And Expedia also - Hotel

My first resavation was cancel by hotel. And expedia was clueless about it after 4 customer service reps the rebooked me in a clarion which cost me 60$ for day and 30 for early checking. The place was a dump and garbage trash nasty dirty ‘won’t stay there for free. And I want a refund that’s not what I paid my hard earned money for. My resvation was for 7-8...

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This company is a sham.