Hotels and Accommodations Featured Reviews
Country Inn & Suite — the general manager Ashley - The general manager's attitude toward us unpleasant, unappreciated and cruelty
We, Deaf/Disabled senior citizens checked in the Country Inn and & Suite on Feb 21, 2023, paid through online. We stay there from Feb 21 to present. We received unpleasant note from the general manager who informed us that our reservation cant be extended. Also, made accussation about the dogs' poops by the door and in hallway without asking us what in the...
Read full review of Country Inn & Suite — the general manager AshleyRadison Hotel - Service
I did that complain to hotel radison I was from February 2 to 7, 2023. I paid for two rooms. The room was not clean. The mattress dirty and well stained. The dirty carpet with very large stains. On February 7th we talked to the manager of the Hotel, and we explained the situation and she apologized to us and told us that she would give us a credit but...
Read full review of Radison HotelBellagio Hotel and Casino Security - I’m complaining about an incident I was involved in at the property of the Bellagio.
My name is Emerson Magusara and my wife’s name is Johnrulin Magusara, we involved in a hit and run vehicle accident on property at Bellagio exec entrance valet. Our vehicle that was hit was a rental from Hertz which is a Blue Tesla model 3 lic plate Nevada 634V44. A security by the name of Ronald Apia was a witness to the incident. Suspect had fled the...
Read full review of Bellagio Hotel and Casino SecuritySlumberland Motel Sanford FL - Filthy room, brown smudges next to bed, leaking toilet, bedbugs, wanted cash at checkin + credit card, cx'd friends reservation. Flop house.
Slumberland Motel Sanford, Florida Dirty filthy dirty room, buck shot dings inside door, brown smudges next to headboard, leaking toilet around base, bugs in the room especially bathroom, they wanted payment in cash at check in and when I didn't have that much cash, they took $100.00 and put the balance on my credit card. They phoned and asked my travel...
CCI*Hotel Res 8004683578 - 3 night stay at a Hampton Inn, Media PA
I was online and was inquiring about a reservation, once I put in my cc#, they sent me an amount for the reservation of $1191.86 for 3 nights... Their phone number said to cancel, call the hotel directly, which I did and the hotel has documentation that I cancelled. A hotel room at that hotel per night is about $200/night... And I was charged by the CCI the...
Read full review of CCI*Hotel Res 8004683578CC Hotel Reservation - Scam
I booked a hotel in VA I thought they assured me that the hotel was the closes to VCU my father was flow there by helicopter when I got to the hotel at 2am in the morning from spending hours at the hospital there was no reservation for me I called them and told them to cancel my reservation and they refuse they told me that they made a reservation in...
Read full review of CC Hotel ReservationBlueBay Grand Esmeralda - Rooms and service
This Hotel is rated a 4-star and far far from it. The rooms are worn out doors don't shut. The patio slider door handle was broken. We checked in on Feb 7 and were told we could not a reservation for dinner until next day for the next day. So we were there 3 days before we could eat at a nice restaurant. We went with another couple and had separate rooms so...
Read full review of BlueBay Grand EsmeraldaRiu Guanacasta - Hotel
I am extremely disappointed at my recent stay. 1 - when we arrived I said I lost my card but I have my class number they said they didn't need it I would get my points. Well I didn't. 2- We booked because website said there was a casino - it was closed. 3- walked to the water park - it was closed - no sign by front door. Have respect - put up a sign. 4 - It...
Read full review of Riu GuanacastaExtended Stays America - The billing software
We have been here 2 years and 2 months. I fom 10/30/2020 to 02/05/2023 I pulled 10 folios to be exact. I have paid over 35000 dollars then out of the blue they said I owed over 2900 hundred dollars so we go to court because aftr review the siftware they use is flswed example q 10 pages of of the same day biled over and over fefuse to pay doetget scrwed
Read full review of Extended Stays AmericaThe Cranley Hotel, London - Hotel reservation
Dear Sirs, I am complaining about The Cranley Hotel in London, for their lack of response after several attempts from my side regarding an unused reservation. Summarizing the facts and exchanged emails: -On February 13th, 2020, I made a reservation for 2 rooms/ 7 nights (booking SYN364-53015), for which I paid 1523.94GBP. -On March 30th, 2020, I informed...
Read full review of The Cranley Hotel, LondonRadisson Blu Edwardian Sussex - Lack of information by receptionist about a step in the room negligence
I check in on Monday 30th. Room 25 in the basement with 2 heavy doors to open to go through. That day was a day off. Receptionist did not inform me that there is a step in the room. Visually cannot see. No sign on the door. I walk to the bed and fell down and twist badly my right ankle. Whole body was shocked as was terribly hurt. I have tried to stand...
Grand Hotel, Torquay - Hygiene at hotel
After staying at hotel in 28th December with my family the next day I woke up itching all around my ankles, I was advised by medical advice there were bed bug bites. After notifying the hotel they were hostile, rude and said the room had been investigated. I asked for the report if this which they would not provide me with. I then said I would take further...
Read full review of Grand Hotel, TorquayRosmohr Hotels Uyo. - Payments not Received
We received a booking via your platform to check in a guest from January 20th to February 16th 2023. Unfortunately, property Rosmohr Hotels Uyo, have not received payments in respect to it and as such we request necessary actions be taken. These is our room rates. Standard Room _ N15,000 Executive Double _ N17,000 Luxury _ N22,000 Mini Suite _ N29,000 Suite _ N35,000 Classic Suite _ N40,000 Double Suite _ N45,000
Marketing and Promotional International, Inc - $100 vouchers good towards hotel stays with the hilton hotel chain
I purchased these (4) $100 vouchers 8 years ago, in January 2015. They were supposed to not have an expiration date. I found them recently when going through some old papers in my desk. I got on the hotelandresortcard.com website to look into using the vouchers. What a joke! It said that there are no properties available for this promotion and to contact...
Expedia Hotel Rental and VRBO Disputes - Refund for the property rental VRBO and for the hotel room at the Hilton Garden Inn.
I have tried to resolve my issues with Expedia I have these two case numbers [protected] & [protected] that I was trying to get resolved. The person on the phone with me at the time hung up the phone maybe accidentally but never called back so maybe it was intentional. Either way, I am left with this issue of being charged for stuff that I never got to use or enjoy! Expedia do the right thing. Take care of your consumers!
Read full review of Expedia Hotel Rental and VRBO DisputesNewman Hospitality Vacation Homes - Refund of unused days stayed $696 or at minimum refund of $250 covid cleaning charge and $150 pet fee.
Booked a vacation rental through Newman Hospitaity. Reported issues upon arrival with photos. Received a response 18 hours later with offer to send out a repair person. Due to our schedule we refused the repair visit but wanted documentation that we reported the damage to prevent charges to us. Property did not appear to be cleaned per "covid protocols"...
Read full review of Newman Hospitality Vacation HomesHilton Grand Vacation Club - Customer service
Worst customer service ever. Each time I have called for assistance I have been transferred from one service person to another tasking up over an hour of my time. January 10, 2023 - talked to 5 different customer reps. The last one said she was going to ask her supervisor how to resolve my issue and actually put me back in the customer service que. I...
Read full review of Hilton Grand Vacation ClubKathalee Beach Resort & Spa, Sunrise Beach, Koh Lipe, Thailand. - Poor standard of hotel
Booked to stay there 30/12/22-05/01/2023. Cracked tiles along bathroom wall. Run down condition of bathroom. Broken tiles along the outside corridor leading to main door/safety risk to users. Dark corridor with open broken tile holes are safety risk. Bedside Light switch not connected (have to push and pull out plug to on and off the light). See...
Read full review of Kathalee Beach Resort & Spa, Sunrise Beach, Koh Lipe, Thailand.Hotels.com / Acadia Hotel - No communication regarding cancellation due to hotel fire
I had booked Hotel Acadia back in august 2022 in which we had accommodation for Dec 28-22-Jan-2-23 (Itinerary: [protected]). On Dec 27th I spoke with a representative using the online chat option on the Hotels.com phone app. I received confirmation that the reservation at Hotel Acadia in Quebec City was “intact” and did not need to confirm anything with...
Confirmations Hotelvalue Getaroom - Reservicing
Een kamer geboekt op 9 dec.bij v.d.Valk incl.parkeren.dacht ik. Blijkt het Getaroom te zijn,voor de prijs €94 pas als je betaald hebt kom je er achter dat je bij een andere site zit en meer moet neertellen nl.€129.95 Daar komt nog belasting bij in het hotel. En geen parkeerplaats dan kan ik er niks mee. Direkt gemaild om te annuleren geen antwoord...
Read full review of Confirmations Hotelvalue Getaroom- Accommodation and Lodging
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