The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

General Motors Corporation Customer Service


General Motors Corporation

100 Renaissance Center, P.O. Box 431301
United States - 48232-5170

Customer Support Phone Numbers

1800 508 0000(Mexico) 19 8
+1 313 556 5000(United States) 101 67
+1 800 263 3777(Canada) 14 17
+1 866 215 6750(United States) 7 7
Mailing Address
P.O. Box 33170, Detroit, MI 48232-5170

№163-005, 1908 Colonel Sam Drive, Oshawa, Ontario L1H 8P7

General Motors Corporation Complaints & Reviews

General Motors Corporation / GM Financial

DellaS on Mar 22, 2019

Want you to know I have paid for my vehicle Chevy Impala 2009 for almost 7 years through this company. I liked 7 payments. They have came and repossessed it twice here at the end when I just about had it paid off. I paid it out once. This time they are asking too high price to get it back...

General Motors Corporation / front hub bearing on a 2015 silverado 4x4 lt

Earl Beede on Mar 17, 2019

Case #9-5108211226 Service Garage; Chevrolet of Canton, GA Customer #68222 Invoice #232336 VIN #1GCVKREC2FZ212071 I purchased this vehicle used with 42, 000 miles. From day 1, could hear a humming noise inside the vehicle and it got louder when increasing in speed or vise versa. I thought it...

General Motors Corporation / error code 0008 2008 pontiac gxp 3.6

Joe Simon on Mar 6, 2019

I am sending this correspondence regarding my 2008 Pontiac Torrent GPX Vin #2CKDL637286060698. I purchased this vehicle new in 2008. Since that time I have been disappointed in the number of major failures that have occurred since then. To name a few the heater core had to be replaced...

GM Motors / 2006 impala/power steering

Naiesshia Thomas on Mar 4, 2019

I own a 2006 Checrolet Impala that I purchased in 2008. The power steering has always been a problem. I've had the power steering line or pump fixed 5 times. There was also a recall on it a couple years ago, but it broke again. Each time my power steering went out, I was in heavy traffic...

General Motors Corporation / recall 2025302

Robin Royce-Quimby on Mar 1, 2019

I paid to have this recall done about 3 1/2 years ago. I gave the paper work to the service manager Brian at Wells River he never submitted it . A few months back I contacted Chevrolet about it and he Brian gave the rep from Chevy the information she said I would be rembursed and than...

General Motors Corporation / I have a 2018 chevrolet equinox premier, the vehicle is blowing the fuse for hvac..

David Vasbinder on Feb 28, 2019

The vehicle is blowing the fuse for the HVAC on the lower part of dash. I have had it in for service six (6)times for the same thing. They have replaced the wire from fuse to "module" for HVAC. They then replaced the "module" for HVAC and fuse once again. It seems all they can do i...

General Motors Corporation / services

Susan Holloway on Feb 27, 2019

My engine light came on (stablelink control). My suv would shut down, I would wait 10 min, then I would be able to drive it. Though gm online, made an appointment for closest gm service center. Throttle body assembly w/gasket & replace connector (sec light on). Paid 700.00 jan 1 2019, last...

General Motors Corporation / service dept

Andrea Joan on Feb 27, 2019

I went a week and a half ago to put nitrogen in my winter tires on my 2015 cruze. At first one of the employees said no we can not do that only regular air we can put in your winter tires. Prior to going I spoke to a service manager and they said it can be done since I have the full...

GMC / headlights

Michael Linnehan on Feb 26, 2019

I bought a 2015 GMC sierra at the Bennington, VT Auto Mall two months ago with 44, 000 miles. Within 30 days of buying it I drove down to the dealership to have the service dept check my headlights and adjust them as need. I was told by the service department that I was all set. That...

General Motors Corporation / 2018 equinox, vin-2gnaxhevoj6136986

Lambertgm on Feb 26, 2019

I have notice that every time its rains or we wash our vehicle that there is water standind in the gas nozzle, dont know if any water is getting in the gas or not but if it is it will ruin the motor, this is a bad news for GM if the problem is not corrected, I have been trying to dry the...

General Motors Corporation / chevrolet traverse

Makeeba on Feb 22, 2019

I have been having trouble with my 2009 Chevrolet Traverse for years. The exhaust system is horrible. I know GM knows the exhaust system is horrible because a year after the 2009's, they put in a whole new exhaust system in the new traverse. I contacted the CEO, Ms. Barra and I wa...

General Motors Corporation / power seat adjustment - 2016 impala lt

Michael Pavlyik on Feb 22, 2019

The power option stopped working and I took the vehicle to Carl Black Chevrolet in Kennesaw, GA. I took the vehicle in several times beginning in Sept. 2018 for this problem. I was told that my size and the way I was getting in and out of the vehicle contributed to this failure of the...

General Motors Corporation / buick encore bought through yates in goodyear az

Encore2014 on Feb 19, 2019

We bought a Buick Encore new 2014 right away there was a problem where we had to keep bringing it back until it was problem was indicated by GM and it was finally fixed. We have always done the maintence faithfully either at dealership or other dealership. The brakes have squeaked since we...

Seera Chevrolet - General Motors / engine

BettyLW on Feb 16, 2019

I purchased my 2012 Chevy Traverse brand new with a 5 years payment and had it paid off in 21/2 years. Therefore they would not grant the warranty of 100, 000. miles for the engine. My 2012 Chevrolet Traverse While operating the vehicle, "reduce engine power" and "stabilitrak" suddenly...

General Motors Corporation / 2017 chevy colorado

Jeff Francis on Feb 13, 2019

I purchased my colorado back in september 2017. It has been back to the dealer for warranty work on the torque converter last summer and recently at the end of january it blew an oil line while waiting to have an oil pump recall done, which took 2 and a half weeks to the mean...

General Motors Corporation / bad engine

Jim Oros on Feb 13, 2019

I had a 09 cadillac with a 3.6 engine, after I bought it I was warned by mechanics to get rid of it because of bad cam chains in the engine, I drove this car for 2000 miles and sure enough the engine light came and after it was checked it was the cam chains, why hasn't there been a recall...

General Motors Corporation / unethical behavior

Susan Jean on Feb 8, 2019

Please top this dealership fr scam, or shut it down. You really need to govern your dealeships. I was told laon apprved papers sined, 5 days later they call and say a piece of paper was missed if I coud come in a sign. Surprise no loan!!! They let me leave 5 days earleir under the...

General Motors / 2010 chevy silverado 5.3 ltr aluminum head engine

Alexis18 on Feb 8, 2019

In December of 2015 I had to go and trade in my 2008 Buick Enclave because it was having severe compression problems and transmission issues due to the fact it was a Saturn Motor not a Buick Motor installed in this vehicle. So I drive 42 miles to Harrison Arkansas from my home in Blue Eye...

General Motors Corporation / naza malaysia is not responsible and disregard customer safety

cctan on Feb 8, 2019

KPDNKK Ref: 01902327 No Repot Polis: PERMASJAYA/000674/19 Date: 31/01/2019 Name: TAN CHAN CHOO e-mail: [email protected] Re: NAZA Malaysia is not responsible and disregard customer safety After 17/01/2019 car service, JRJ835 gearbox coming problems, RPM is high but can't move forward happen...

General Motors Corporation / loss of power steering assist.

Jennifer Bowsher on Feb 7, 2019

2016 recall was fixed by Jim Schmidt Chevy in Hicksville, OH They replaced the steering shaft torque sensor. It has went bad again. My 19 yr. old daughter was driving it in heavy traffic and all of a sudden she had no power steering and she was very scared while driving and couldn't get it...