The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

General Motors Corporation Customer Service


General Motors Corporation

100 Renaissance Center, P.O. Box 431301
United States - 48232-5170

Customer Support Phone Numbers

1800 508 0000(Mexico) 19 8
+1 313 556 5000(United States) 101 67
+1 800 263 3777(Canada) 14 17
+1 866 215 6750(United States) 7 7
Mailing Address
P.O. Box 33170, Detroit, MI 48232-5170

№163-005, 1908 Colonel Sam Drive, Oshawa, Ontario L1H 8P7

General Motors Corporation Complaints & Reviews

General Motors Corporation / Buick Encore bought through Yates in Goodyear AZ

Encore2014 on Feb 19, 2019

We bought a Buick Encore new 2014 right away there was a problem where we had to keep bringing it back until it was problem was indicated by GM and it was finally fixed. We have always done the maintence faithfully either at dealership or other dealership.The brakes have squeaked since we...

Seera Chevrolet - General Motors / engine

BettyLW on Feb 16, 2019

I purchased my 2012 Chevy Traverse brand new with a 5 years payment and had it paid off in 21/2 years. Therefore they would not grant the warranty of 100, 000. miles for the engine. My 2012 Chevrolet Traverse While operating the vehicle, "reduce engine power" and "stabilitrak" suddenly...

General Motors Corporation / 2017 chevy colorado

Jeff Francis on Feb 13, 2019

I purchased my colorado back in september 2017. It has been back to the dealer for warranty work on the torque converter last summer and recently at the end of january it blew an oil line while waiting to have an oil pump recall done, which took 2 and a half weeks to the mean...

General Motors Corporation / bad engine

Jim Oros on Feb 13, 2019

I had a 09 cadillac with a 3.6 engine, after I bought it I was warned by mechanics to get rid of it because of bad cam chains in the engine, I drove this car for 2000 miles and sure enough the engine light came and after it was checked it was the cam chains, why hasn't there been a recall...

General Motors Corporation / unethical behavior

Susan Jean on Feb 8, 2019

Please top this dealership fr scam, or shut it down. You really need to govern your dealeships. I was told laon apprved papers sined, 5 days later they call and say a piece of paper was missed if I coud come in a sign. Surprise no loan!!! They let me leave 5 days earleir under the...

General Motors / 2010 chevy silverado 5.3 ltr aluminum head engine

Alexis18 on Feb 8, 2019

In December of 2015 I had to go and trade in my 2008 Buick Enclave because it was having severe compression problems and transmission issues due to the fact it was a Saturn Motor not a Buick Motor installed in this vehicle. So I drive 42 miles to Harrison Arkansas from my home in Blue Eye...

General Motors Corporation / naza malaysia is not responsible and disregard customer safety

cctan on Feb 8, 2019

KPDNKK Ref: 01902327 No Repot Polis: PERMASJAYA/000674/19 Date: 31/01/2019 Name: TAN CHAN CHOO e-mail: [email protected] Re: NAZA Malaysia is not responsible and disregard customer safety After 17/01/2019 car service, JRJ835 gearbox coming problems, RPM is high but can't move forward happen...

General Motors Corporation / loss of power steering assist.

Jennifer Bowsher on Feb 7, 2019

2016 recall was fixed by Jim Schmidt Chevy in Hicksville, OH They replaced the steering shaft torque sensor. It has went bad again. My 19 yr. old daughter was driving it in heavy traffic and all of a sudden she had no power steering and she was very scared while driving and couldn't get it...

General Motors Corporation / service to my vehicle

wprichard on Feb 6, 2019

I have a 2012 GMC Terrain that I have had regularly serviced at Suntrup Buick GMC in St Peters MO for the past 6 years. The vehicle went out of the 100, 000 mile warranty last summer. In June 2018 at 107, 150 miles the vehicle was serviced for a timing chain replacement and worn actuator...

General Motors Corporation / loyal customer with door locking issue, no resolution!

Socislife on Feb 6, 2019

Case # 5008867171 My husband and I have purchased/leased numerous GM products over the years. In the past they have all been great working vehicles and the company has stood behind their products when an issue has occurred. My husbands 2016 Silverado is a lease that we were debating the...

General Motors Corporation / general motors closing plants

irateGMcustomer on Feb 4, 2019

re: closing of manufacturing plants in US & Canada (also $ loss on GM stock ) I plan to buy Toyota, ford or dodge after a lifetime of GM Cars. 2 vehicles in the next 1 - 3 years I have driven GM products all of my life I purchased a new Yukon in 2003, my wife purchase a new 2015 sierra LT...

General Motors Corporation / 2009 chevy silverado 1500 crew cab 4x4 pickup values and lifters.

Lori Snyder on Feb 1, 2019

This has been on going problem, since I bought this truck brand new. In 2009. 2013 new lifters and gasket and seal's were put in. I have had 2 time's now the same problem with lifter no7, to were the seal is letting oil though the piston, and no want to fix it, they say it's not a warranty...

General Motors Corporation / service department at blasius chevrolet - waterbury ct

Den Colombie on Feb 1, 2019

I purchased a 2014 Chevrolet Suburban on January 5, 2017 from Blasius Chevrolet in Waterbury, CT. The rear defroster cord was detached from the rear window. It was written up as a "We Owe". We have brought this vehicle to Blasius 4 times for an oil change/tire rotation/multi-point...

General Motors Corporation / 2014 chevy impala dangerous results from poor engineering/design

Sue Rapin on Jan 29, 2019

On 1/25/2019 I was driving my 2014 Chevy Impala 2G1155S3XE9160970 over the "Zilwaukee bridge" on snow covered roads with some slick spots with no precipitation but driving was still treacherous. There was no place to pull over for refuge. Suddenly every single warning light came on, the...

General Motors Corporation / ac condenser on a 2014 gmc serria 1500 z71

cdmorse1 on Jan 28, 2019

I bought a 2014 Serria 1500 new with 200 miles. In 2016 at 113, 000 miles took truck in to All Star Pontiac in Sulphur, Louisiana. They changed out every single AC part on my truck in order to get it fixed and 2300.00 dollars later I was able to have cold AC. Now 2 years / 35000 mile...

General Motors Corporation / part replacement of same part within 10 months

Capmomma on Jan 28, 2019

In feb 2018 I took my car to a local reputable mechanic and had a part dec 2018 my car was not running very well and check engine light was on again. This time I took my vehicle to my local chevy dealer because it was closer, and I was afraid to drive my vehicle any further...

General Motors Corporation / I own a 2014 silverado 1500 67000 miles

Craig Boone on Jan 28, 2019

It is in the shop getting a new transmission. I was told it needs new transmission lines because they are leaking at a cost of $300 . I looked on line and found a recall on them but found out my vin # is not covered.It said if the oil hits a hot surface it could start on fire. I'm...

General Motors Corporation / unethical behavior (unnecessary services)

Carl Tuttle on Jan 25, 2019

Re: 2018 Chevrolet Impala, VIN 2G1105S34J9114849 Dealer: Watson Chevrolet, Tucson Arizona I had a scheduled January 25 10:00 a.m. appointment with Watson Chevrolet and when I made the appointment I advised the service department that I wanted an engine oil and filter change and a cabin...

General Motors Corporation / chev equinox 2018

Steve Deschenes on Jan 25, 2019

Windshield Wipers slow down to a crawl barely operable Driver Display has cut out .. will not display digital speed, trip, etc information Rear Hatch Liftgate has rust spots before 6 months from (New) vehicle purchase This vehicle Was Purchase Cash ( New Vehicle not Demo ), It is a...

General Motors Corporation / 2014 gmc terrain, vin#, 2gkalsekxe6281616 104k miles

Glenda Penn on Jan 22, 2019

Vehicle has a pause or hesitation in acceleration between 35 & 39; the fault was acknowledged by Hall GMC and a separate transmission shop. However, both diagnostic tests showed no mechanical faults on the vehicle. The problem was investigated at the 97.5K mileage maintenance service when spark...