Menu
Write a review
File a complaint
General Motors

General Motors review: Service department

S
Author of the review
5:27 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On June 15, 2023 We had the 2018 Yukon XL in at Schmacher GMC Palm Beach Gardens, FL Service dept. to repair a Leaking Evaporater Kit for the sum of $1996.86 Invoice #685991.
One August 5, 2025 we had to take the vehicle back to a GM Dealer Starling Buick, Palm City, FL because it is closer to our home. The same problem a leaking Evaporator is leaking again. The Service dept at Starling Buick who had in March fixed the AC for over $2,000 now says that they want over $4,000 to fix the Evaporator and that the warranty is over by 2 months. Does this seem fair?

Desired outcome: We want GM to stand behind it's product obviously the Evaporator Kit is not working properly if it only last 26 1/2 months. And the repairs to be covered.

Confidential Information Hidden: This section contains confidential information visible to verified General Motors representatives only. If you are affiliated with General Motors, please claim your business to access these details.

0 comments
Add a comment