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General Motors review: Service department

Shaker10 of Stuart, US

Aug 06, 2025 5:27 pm EDT

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On June 15, 2023 We had the 2018 Yukon XL in at Schmacher GMC Palm Beach Gardens, FL Service dept. to repair a Leaking Evaporater Kit for the sum of $1996.86 Invoice #685991.
One August 5, 2025 we had to take the vehicle back to a GM Dealer Starling Buick, Palm City, FL because it is closer to our home. The same problem a leaking Evaporator is leaking again. The Service dept at Starling Buick who had in March fixed the AC for over $2,000 now says that they want over $4,000 to fix the Evaporator and that the warranty is over by 2 months. Does this seem fair?

Desired outcome: We want GM to stand behind it's product obviously the Evaporator Kit is not working properly if it only last 26 1/2 months. And the repairs to be covered.

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