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Toyota Customer Care Service

Toyota Motor Sales U S A, Inc.

19001 S Western Ave #WC11
Torrance
California
United States - 90501-1106

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Toyota Complaints & Reviews

Toyota / toyota quest 2015 brake system issues

Wi
Winnie Velile Mdakane on Oct 9, 2017
I bought an automatic Toyota corolla Quest and I feel positive that there is something wrong with the brake system. I had to replace the brakes with every service and it is very abnormal. This is my 4th car, I had a Yaris for 6years and replaced the brake once and it is not based on my...

Toyota / excessive oil consumption in my rav4 2008

Je
Jerald Wilson on Oct 8, 2017
My mom has been taking her RAV4 to Coos Bay Toyota for 10 years and in those 10 years not one time did they ever tell her that there was a problem with oil consumption. I took it in February to have the oil changed and they said it wasn't necessary because it only had 2000 miles on the...

Toyota / 2015 toyota avalon xl

Tb
Tbrown4494 on Oct 5, 2017
I have a 2015 Avalon that just reached 60, 989 miles . One front strut has failed and both front strut mounts have failed. The dealer stated the warranty will cover the one strut but not the mounts. I have been a customer with Toyota for over 20 years, I've purchased over 6 Toyotas and I...

Toyota / service complaint

Ri
Rizve on Oct 2, 2017
Using Toyota prado TX L 2015 model and faced AC problem and the car was taken to Toyota service centre, found blower problem due to warranty it gets solved. Again in few days, the same ac problem noticed and taken to service centre and service technician informed silly reason that they...

Toyota / audio system of brand new toyota etios in india car no. dl8caf7532

Mt
mtselvan on Sep 30, 2017
I am Tamil Selvan recently purchased Toyota Etios Car No. DL8CAF7532 in New Delhi, India. My music system pen drive port was not working for more than one year and whenever I went for servicing in your Servicing Centre in Okhla Underpass station, New Delhi, India, they say the music system...

Toyota / 2010 toyota sienna

Ki
Kikibella67 on Sep 28, 2017
Dear Toyota Corp, My family and I consider ourselves a part of the Toyota family. To give you an idea why this is the case I, Nicole Lewis, own a 2010 Toyota Prius. My brother in law, Tony Lewis, bought a brand new Toyota Prius. My uncles Thomas Roberts, of Plattsburgh, NY and John Roberts of...

Toyota / complaint service done

Ye
Yeung on Sep 28, 2017
On August 15, 2017, we had our Sienna serviced at Sunrise Toyota. We had NYS Inspection done and oil changed. While we were there, we were notified that there was a recall for our Sienna ( A Campaign GO4/ Slide Door). Service was done. After we bought our car home, we noticed our back...

Toyota / 2012 rav4 ltd

Sk
Skolarik on Sep 14, 2017
Purchased new at Community Toyota, Baytown Texas. Purchased extended warranty for the exterior of the car. Submitted a claim b4 warranty expired about paint cracking off and was denied immediately saying it was a rock chip. Now my entire car has paint cracking and breaking off. Must've...

Toyota / price gouging

Jp
jpgr on Sep 12, 2017
On 8/4/2017, I returned my 2014 Prius to the local Toyota dealership in Katy, Texas. It was the end of the lease term. Upon returning it, (with only about 7000 miles driven in 3 years), I was told-by both the intake employee at the Service Center and the leasing agent who had me sign the...

Toyota / unethical behavior of & unfair treatment by a dealership

Lo
Lori A Taylor on Sep 11, 2017
To Whom It May Concern: We took our 2002 Toyota Sienna in for 120K service, new front & rear brakes, and 4 new tires on 6/14/17 at 10:11am and picked it up on 6/19/17 at 3:53pm spending $2, 916.58. We went on vacation in July at which time the brake, tire pressure, & ABS lights came on...

Toyota / rav 4

Sh
Shyam Raut on Sep 5, 2017
I bought car at Stevinson Toyota east dealer in July 29. Actually they sold the car by hiding scratches. They had put tape on it and when i asked about that, the sales person told that they put to save scratch from shoes. But actually that was for hiding the scratch and they gave me car...

Toyota / complaint for toyota hollywood sales manager

Be
Besa Adel on Sep 2, 2017
To whom it may concern, My name is Bassem Abdelmalak, and I would like to make a complaint about the Sales Manager, Roberto Nunez, in Toyota of Hollywood. My brother and I have a lease of two cars, Toyota Corolla 2015, and I have a friend, Mina Makary, that bought a Toyota Camry SE 2017 for...

Toyota / melting dashboard

Ti
Timberly on Aug 30, 2017
My dashboard on my 2007 Toyota Camry hybrid is melting and causing a major glare impeding my vision while driving. I just went online and googled it and saw that it was a recall on it but I never received anything in the mail about it. I have gotten a lot of others and have done the...

Toyota / customer service

Da
Daniel2311 on Aug 29, 2017
I paid off a vehicle about 6 years ago. I never received a title from Toyota nor a paid off letter. I have been looking to sell the vehicle recently and I have called over 5 times to get my paid off letter. They originally send the a wrong one. I have called multiple times and to thi...

Toyota / service complaints

Li
Limpoey on Aug 29, 2017
My car Toyota vois only purchase 1-2 months my camera all can't function, so complain at services centre and the service very bad.and after installing the new, now the adjust air Cond clip broken my be is the installation the camera effect. Now the service advisor said is do my self. Why I...

Toyota / fordham toyota service department

Am
Amin Sanaia on Aug 26, 2017
I was in your Fordham Toyota (Bronx, NY) service department today and received horrible service. I was told I needed new brakes, both air filters, balance and alignment. First of all, I just purchased this 2017 Toyota Highlander in December, there is no way that I already need all these...

Toyota / engine

Na
Naim Hasaan on Aug 22, 2017
Hello my name is Naim Hasaan. I have a 2014 Toyota Camry with 62k miles. The engine has internal damage a bad pistons and bent valves. I am aware the the power train warranty only goes up to 60k miles but with damage like this it must have started way before 60k miles. I'm extremely...

Toyota / tires

Ma
Mamastans on Aug 15, 2017
We have had to purchase now our 3rd set of tires on a car we purchased new in 2013. The Toyota dealership in Sioux City, IA put the tires we purchased from them on the car. Our car only has 75k miles. The Honda cars we have purchased have run up too 100k and we've only replaced the tire...

Toyota / toyota dealer autonation

Ro
Rosecaridad on Aug 15, 2017
In February 2017 I bought a 2017 Toyota Camry brand new with an odometer reading 6 miles, at Toyota auto nation located at 12111 gulf freeway Houston 77034 Texas. When the car was register was reported with 106, 000 miles, the car can't be trade in under this circumstances, Toyota auto...

Toyota / tacoma recall

Ry
Ryan Cathcart on Aug 12, 2017
Today I went into service with the hopes my tacoma wasn't apart of the recall. Sure enough it was. The recall wasn't the worst of the situation. The fact that I have to wait possibly two months for parts to arrive and if I were to take my truck instead of renting a vehicle that if the part...

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