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Toyota Customer Service Phone, Email, Contacts

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2.0 1217 Reviews

How responsive is Toyota's customer service?

292 Resolved
923 Unresolved
Almost disappeared 🫥
We're pretty sure that if Toyota showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with Toyota and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
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Toyota reviews and complaints 1217

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12:29 pm EDT

Toyota Oil leak 2013 vena less than $115,000

After spending $1500 on repairs to stop the leak I am told I need to replace my engine for $8,000. The oil leak is due to a manufactory defect. I am not expecting a new engine a used one that does not leak will be ok... And a course my money returned for repairs that did not stop the leak you can contact andrew toyota to support the complaint milwaukee wisconsin

Claimed loss: $1500 in last 2 months

Desired outcome: engine replaced

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4:59 am EST
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Toyota - Vehicle warranty

Toyota Customer Services, Subject: Vehicle Warranty Vehicle: 34 CRB 154. 2020 Model. 47,000 km Past: On 15.02.2024, noise and smoke came from the engine while traveling on the Bursa highway at 05 in the morning. The vehicle was parked and a tow truck was called. The vehicle was towed to Bursa Toyota Akkoyunlu service. As a result of the service...

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5:32 am EST
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Toyota - Disappointment with service experience at Toyota Sungai Ara, Penang

I am writing to express my dissatisfaction with the service I recently received at the Toyota service center in Sungai Ara, Penang. I informed the service advisor about a lamp problem that required attention. Despite my initial notification during the inspection, the issue was not addressed, and I was asked to make a separate appointment for it. I must...

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Is Toyota legit?

Our verdict: Complaints Board's thorough examination reveals Toyota as a legitimate entity with notable strengths. Despite a 24% resolution rate on customer complaints, which invites a closer look, Toyota stands out for its commitment to quality and security. Clients considering Toyota should delve into its customer service record to gauge compatibility with their expectations.

Toyota earns 94% level of Trustworthiness

Perfect Trust Endorsement: Toyota achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Toyota. The company provides a physical address, 28 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Toyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Toyota.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Toyota.com you are considering visiting, which is associated with Toyota, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Toyota is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

Several mixed reviews for Toyota have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Toyota website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Toyota's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 24% of 2 complaints were resolved.
  • We conducted a search on social media and found several negative reviews related to Toyota. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:02 am EST
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Toyota Poor service

I bought a Toyota Hilux from Toyota Jalan Klang Lama (Wheel Corp) some where around Oct 23 but now its already been 3-4 months where I still havent got the vehicle's Registration Card and Road Tax even photocopy from the sales person. He keeps on saying trying to chasing the runner for past 3-4 months. Without any doc in my hand, i cant be able to go anywhere. I want Toyota to fully responsible if any kind of cheating or fraud have been done or may happen in future. Again, I want the vehicle's grant and road tax at least photocopy for my records.

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10:03 am EST

Toyota my toyato rush 2019 model gear box issues

Dear Sir/Madam,

I am bought the toyato rush 7seater car 2019 model and i have facing the gear box failure complain i have a change the full set of gear box and now again the same problem i am facing same issue i really spend almost 16000 aed for until this time if any one there in toyato to see my this msg and kindly help me the car to fix the issue plz i am so upset the brand like toyato its have this kind of issues in a car

please look this my email complain as serious i am not that much rich guy to spend more money to this car any more my work is pending on this car only

Regards,

prasad

[protected]

Claimed loss: 60000 AED

Desired outcome: 60000 AED

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7:59 am EST
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Toyota - Toyota Avalon 2021 XLS

Last Wednesday, February 7th, as I was driving on the LIE going East, I notice on the dahboard that there was a notice saying to Locate my Key. I then realized I did not have the key in the car. Since I was driving to Calverton Cemetary, although I was nervous about not having a key I decided to get there, not spend a lot of time and then head home...

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1:10 am EST
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Toyota 2014 toyota tacoma paint/clear peeling off the roof

I am the original owner of 2014 Toyota Tacoma and purchased from Folsom Lake Toyota. No issues with Folsom Lake Toyota or the Truck.

However, to my suprise, I noticed that the roof paint/ clear is fading out. I have read the Toyota Forum and it says Toyota covers faulty paint/clear for 14 years.

My question is what you can do for me being Toyota Family for a decade. Right we own two 2023 Toyota Camry XSE's.

Looking forward for a favourable reply soon.

Thank You

Satish Chand

[protected]

[protected]@ao;.com

Claimed loss: N/A

Desired outcome: If you can have the roof repainted.

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2:05 pm EST

Toyota Weston Toyota Autonation service department

I am very upset at the fact that I paid 2700 for a services done to my car on 01/27. Yet it is not satisfactory.

My name is Cristian Granata , Prius c 2015 phone number #[protected]

1st the service took longer than expected. 2 days to do the service . I had a text from Rashaan to get my car at 6:30pm yesterday. By the time I got there it was already 7. Everything was closed.

Then , I go next day , this morning (which I had to ask for permission at my job to go there.)

The maintained sign is still lit.

The tugless(clippers)under the back seat were never put in. they are loose in the cup holder.

I called Rashan(my service coordinator) he goes with some bogus excuse for why the job wasn’t done properly.

Keep in mind , I took the car there only because of the maintenance sign was lit.

At this point I do not trust the job was done correctly.

Please advise,

Claimed loss: I am really doubting they even touched the car,.

Desired outcome: I need them to reset the maintenance flashing sign on my dashboard and I need them to put the clippers underneath the back seat. they did a cleaning on the ventilation of the back batteries.

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7:13 pm EST
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Toyota - Corolla

I bought a 24 Corolla at Mt. Airy Toyota. I explained THREE TIMES that I cannot receive mail at my physical address. I told their business manager that the payment info was sent to the physical address the last time I bought a car, causing all sorts of problems. The guy assured me that payment info would be sent to my p o box. He showed me that he had...

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2:37 pm EST
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Toyota Replacement fob

On I January 9th at 1:45

pm I went to my local Toyota service center to purchase a replacement fob for my vehicle. The person who sold me the fob told me that he had to order it & that the fob cost $130 plus $90 to program it for a total of $220 which I paid. Today I went to have it programed and now they’re charging me an additional $95 to program it. I told the service personnel that I had paid it and they claimed that I did not. This is an outrage!

Desired outcome: I was quoted $220 for the fob (which included programming) and I do not want to pay a penny more.

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Update by Celestino Cruz
Jan 16, 2024 2:38 pm EST

I may contacted anytime. Thank you.

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10:27 am EST
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Toyota - Purchased maintenance

in october of 2022 I purchased a new 2022 toyota tacoma from Auto Nation fort myers Florida. It was after hurricane Ian and a lot of people lost vehicles in the flooding. The short statement is I was FORCED to buy the maintenance package. By forced, I was told "take it or leave it". I would seem after the storm and with supply issues, the dealerships took...

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10:29 am EST
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Toyota "take your tundra to a transmission place!... We don't do that here."

On or about the 14th of December 2023. I contacted Toyota of Abilene Texas and discussed the transmission issues in detail. I later brought it to them. I was told it would be connected to a code reader and they would find out what was going on with the transmission (rough transitions from 4/5/6 gears). I was later texted a message stating I needed a new transmission which is approximately $5900. I then asked what they had found, keep in mind the vehicle only had 71k miles, never towed any significant weight, never been off the main roads and has been serviced regularly and has never been abused. The service tech stated no codes were found. I asked did they remove the pan to ohm the gear solenoids. Service tech stated we don't do that. At that point I was confused. How can you determine the vehicle needs a new transmission if you have no codes, no visual leaks, nothing looks abnormal and didn't even drop the transmission pan to investigate any issues? I asked why haven't you done this? The tech stated we don't do that; you need a new transmission. You need to take it to a Transmisson place.

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Update by Crawford.james.m

Truly disappointed, I have owned MANY vehicles. I always assumed Toyota was the panicle of quality and dependability.

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11:42 pm EST
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Toyota - Toyota poor responsivities on product issues and poor customer service

Just Bought a vios feb 2023 , having issues on cam always error , pre-caution system alert when heavy rain , rear lamp loss , eco system not functioning and after 5000k the sensor got issues of malfunction. sending to toyota workshop to repair still not function well until hitted front bumper. 17/11/23 send the car to check again , the technical say the...

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3:42 pm EST
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Toyota - Deceptive sales practices

I had a very bad experience with one of your dealerships yesterday,11/21/23. I had inquired about a 2022 Nissan and had received several solicitations calls from one of your salesmen (Bill Arnold). Nice enough guy, wanted to earn my business. I was very upfront with Bill and told him I was working with another dealership but really liked the color of the...

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2:56 pm EST
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Toyota - Parts

We purchased a 2023 Toyota Crown from the dealership in Muskogee, OK. When we purchased the car, it did not have the 2nd remote. We have purchased mulitple vehicles in the past and always got good service and nothing was wrong with the cars that we purchased. We were told that the remote was on back order and that we would be contacted when it came in...

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12:38 pm EDT
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Toyota Toyota Corolla 2021 SE Upgrade

My car is standing at workshop since 16th Sep 2023 because of an accident, and they ordered right side Quarter panel on 25th Sep 2023. Ever since there is no update on when will they receive the part and when will I get my vehicle back. This is for the first time when such incident occur and no one is even replying back. It's a simple vehicle and not a Rolls Royce that its taking forever to make and ship a part. I do not have any vehicle with me right now, and I have no idea how long would it take. Can someone please respond? I am in a huge trouble. Begging you to just respond and help me to get an ETA for it's arrival.

Claimed loss: approximately $6000, as I am an uber driver in Canada. And without any income and vehicle I am getting sunk in this inflation period.

Desired outcome: I am just looking for someone to please respond and try and get this part shipped ASAP.

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2:59 pm EDT
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Toyota Dealer service

hi,

I bought a toyota 4Runner at Sloane Toyota Glenside (Pennsylvania) for cash on September 2, 2023. I have not yet received my owner's card or vehicle title.

I have called the person who handles titles several times who told me that the paperwork for the dept of motor vehicles was not processed until 9/19/23 but that she would check with DMV. I never heard back from her and calls to her voicemail have not been acknowledged.

Please help me get my title and owner's card.

Desired outcome: receipt of my owner's card and title.

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2:27 am EDT
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Toyota - Complaint with regards to service provided by Toyota Malaysia to their consumer

To whom it may concern, Refer to the above, I high appreciate that Toyota become the well known brand in Malaysia and I am one of  your many  customer to Toyota with Vehicle Reg. No. VFQ3810 ( Toyota Vios). Meanwhile, I have been experience the comfortable design & but totally upset with the service provided by Toyota. I totally feel it not worth the money...

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11:13 am EDT

Toyota 2023 tundra tonneau cover

I was driving my 2023 Tundra about 45 miles and hour with the toneau cover folded up and snapped to keep the bed open. The clips broke and the cover came down closing hard and caused damage to the back right corner, where is it a few inches higher than the left side and will not close completely. When they did the recall, they only put new mounts on the cover and claimed the damage was not due to the recall, when in fact, the cover came off while I was driving, causing the damage. I called corporate 7 times and each time except the last, they failed to follow up. This was my first new Toyota. I do not want to purchase any more Toyotas again.

Desired outcome: Replace the cover.

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12:17 pm EDT
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Toyota - Glanza UP 32 MA 1625 owner prof (Dr) Sanjay Mohan Johri - engine malfunctioning

Complaint: Non-Compliance of Engine Warranty Coverage on Glanza Car UP 32 MA 1625: Purchase March 21, 2021, [ Under Warranty and Duly Insured: Total Km Run 42000 The owner is a 63-year-old Diabetic patient who had a Knee transplant done a few months ago. Last Service Done Chinhat Service Station Lucknow September 21, 2023. The Car is currently Parked at...

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Toyota In-depth Review

Header 1: Overview of Toyota

Toyota is a renowned automobile manufacturer that has been producing high-quality vehicles for decades. With a strong reputation for reliability and innovation, Toyota has become a trusted brand in the automotive industry. Whether you are looking for a compact car, a family-friendly SUV, or a powerful truck, Toyota offers a wide range of vehicles to suit every need and preference.

Header 2: Vehicle Selection and Variety

Toyota boasts an impressive selection of vehicles, catering to various lifestyles and preferences. From compact cars like the Corolla and Camry to spacious SUVs like the RAV4 and Highlander, Toyota offers a diverse range of options. Additionally, Toyota also offers hybrid and electric vehicles, such as the Prius and Mirai, for those seeking eco-friendly alternatives.

Header 3: Quality and Reliability

When it comes to quality and reliability, Toyota sets the bar high. Known for their exceptional build quality and long-lasting performance, Toyota vehicles are designed to withstand the test of time. With rigorous testing and strict quality control measures, Toyota ensures that each vehicle meets the highest standards of reliability, giving customers peace of mind.

Header 4: Performance and Fuel Efficiency

Toyota vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a sporty driving experience or a fuel-efficient daily commuter, Toyota offers a range of engines and drivetrains to suit your needs. With advanced technologies like hybrid powertrains and efficient engines, Toyota vehicles deliver both power and fuel economy.

Header 5: Safety Features and Ratings

Safety is a top priority for Toyota, and their vehicles are equipped with advanced safety features to protect both the driver and passengers. From standard features like airbags and anti-lock brakes to advanced driver-assistance systems like lane departure warning and adaptive cruise control, Toyota vehicles offer comprehensive safety options. Toyota consistently receives high safety ratings from reputable organizations, providing customers with peace of mind on the road.

Header 6: Technology and Connectivity

Toyota stays at the forefront of automotive technology, offering a range of innovative features and connectivity options. From touchscreen infotainment systems to smartphone integration and advanced navigation systems, Toyota vehicles are equipped with the latest technology to enhance the driving experience. Additionally, Toyota offers features like wireless charging and Wi-Fi connectivity to keep you connected on the go.

Header 7: Customer Service and Support

Toyota is committed to providing excellent customer service and support throughout the ownership experience. With a vast network of dealerships and service centers, Toyota ensures that customers have access to reliable maintenance and repair services. Additionally, Toyota offers comprehensive warranties and roadside assistance programs, further enhancing the ownership experience.

Header 8: Pricing and Financing Options

Toyota offers competitive pricing across its vehicle lineup, providing customers with value for their money. Whether you're looking for an affordable compact car or a luxurious SUV, Toyota offers a range of pricing options to suit different budgets. Additionally, Toyota provides flexible financing options and lease programs, making it easier for customers to own their dream vehicle.

Header 9: Environmental Sustainability

As a leader in the automotive industry, Toyota is committed to environmental sustainability. Toyota has made significant strides in developing hybrid and electric vehicles, reducing emissions and promoting eco-friendly transportation. With initiatives like the Toyota Environmental Challenge 2050, Toyota aims to create a sustainable future through innovative technologies and practices.

Header 10: Resale Value and Longevity

Toyota vehicles are known for their excellent resale value and longevity. Thanks to their reputation for reliability and durability, Toyota vehicles retain their value well over time. Whether you plan to sell or trade-in your vehicle in the future, choosing a Toyota ensures that you'll get a good return on your investment.

Header 11: User Reviews and Testimonials

Customer satisfaction is evident in the numerous positive user reviews and testimonials for Toyota vehicles. Many owners praise the reliability, performance, and overall satisfaction they experience with their Toyota vehicles. Reading user reviews and testimonials can provide valuable insights into the ownership experience and help potential buyers make informed decisions.

Header 12: Comparison with Competitors

When comparing Toyota with its competitors, it consistently stands out in terms of reliability, quality, and resale value. Toyota's extensive vehicle lineup, advanced safety features, and fuel-efficient options give it a competitive edge in the market. Additionally, Toyota's commitment to environmental sustainability sets it apart from many competitors.

Header 13: Pros and Cons of Choosing Toyota

Choosing Toyota has numerous advantages, including exceptional reliability, a wide range of vehicle options, and strong resale value. However, it's important to consider individual preferences and needs. Some potential drawbacks may include higher initial costs compared to some competitors and a less sporty driving experience in certain models.

Header 14: Conclusion and Recommendation

In conclusion, Toyota is a reliable and reputable brand that offers a diverse range of vehicles to suit various needs and preferences. With a strong focus on quality, reliability, and innovation, Toyota consistently delivers vehicles that exceed customer expectations. Whether you're looking for a fuel-efficient hybrid, a spacious SUV, or a reliable sedan, Toyota is a brand worth considering.

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