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Toyota Customer Care Service

Toyota Motor Sales U S A, Inc.

19001 S Western Ave #WC11
Torrance
California
United States - 90501-1106

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Toyota Complaints & Reviews

Toyota / 2013 prius console display failure

7j
7john on May 25, 2017
problem started 4 months ago center console display is not visible until 10 - 20 minutes after car is running. it then changes to normal viewing. It is fine until car is shut off, then it repeats to not visible. local Venice Toyota dealer could not fix problem fix was replace with a rebuilt...

Toyota / dissatisfaction of the price drop & the quality of customer service of toyota malaysia

Je
Jeyaseelan Anthony on May 23, 2017
I called up Toyota Customer Service of Malaysia regarding the drop in price of Fortuner 2.7 (latest model) all of a sudden. Since I am a loyal Toyota customer, I expressed my dissatisfaction of the drop of the car price of RM20, 000 in a month after I bought it! It is as though the loyal...

Toyota / unethical practices

Ko
koushal19 on May 21, 2017
Hello, I would be very grateful if anybody from toyota could intervene in an unethical practise from toyota (Mauritius) ltd. We actually bought a toyota aqua from the sole official local dealer in september 2016. When we bought the car, the price where was around 25% more than the market...

Toyota / sienna se

To
Tomlinson on May 18, 2017
First & last toyota... Bought 2017 pre order had shipped to dealer had a defective windshield toyota would not replace... Dealer did right thing undid deal... Bought another one about month later... Drove hour to buy the car... Week one carpet in back was popping out... Waited 2 weeks for...

Toyota / payment

Ma
madelinep on May 8, 2017
Very unsatisfied in the manner that Toyota handles late payments. No payment reminders or late payment notification, especially for the first time of a missed payment. Auto-payment was already in effect. Your staff is very rude at the time of speaking to a customer. At the time of calling...

Toyota / car toyota corolla 2015

Sa
samirfarrag on May 7, 2017
HI i have purchased a Toyota Corolla 2015 and before one month the car suddenly stopped, I taked car to service center Abbasia Egypt, they checked the car and they not give us any answer about the problem and the car with them from 26/4/2017 when contact them to ask about the car they...

Toyota / not living up to the name

Am
Amber (not to happy) on May 2, 2017
I have owed a Toyota for the last 6 yrs. was help with my Toyota Camry 09 and then last year around this same time I was told that I was going to have to get a new engine built or drop a used engine. after they had already put new spark plugs on the car. I said that I was just going to...

Toyota / corolla

Co
Corby LeGault on Apr 22, 2017
A few months ago i fully paid off my Lease with Toyota, yet they continue to take money from my account every month. I have had to spend hours on the phone with Toyota financial to resolve and get my money back. It took 3 week to get the money the 1st time (especially after they send the...

Toyota / 2011 toyota camry sticky shiny dashboard

Ji
Jimmy Haithcock on Apr 19, 2017
I took my car in to the local dealership that I purchased in from after calling them to tell them my dashboard had became very sticky and shinny. It can't be touched or cleaned, everything sticks to it. The glare is blinding from the shiny surface. Was told to bring it it for the service...

Toyota / Someone steal a hundred dollars out of my car when I got it serviced.

Da
David Dooduh Pegues on Apr 18, 2017
Spoke with Toyota of Irving supervisor about the theft and he said they have cameras all the place and he would look thru the footage and see if they could see the thief. He didn't call me back.Toyota of Irving supervisor basically told me I was lying about my $100 being in my car when I...

Toyota / I can't get my truck back

Be
BETSY/ truck on Apr 8, 2017
On wednesday at appox, 8:20 a.M a suffered a huge loss. A void in my heart. People laugh at me and deminish my pain. It angers me. Who are you to tell me how to feel and grieve. I searched for 2 years for a sense of strenght and security, after a divorce. Hurt and insecure, i stepped out on a...

Toyota / Service/dealership gm/service manager

Na
NancyPav on Apr 2, 2017
I had my 4Runner oil changed and I was told that all fluids are going to be checked. When my vehicle was completed, they attempted to sell me repairs to my vehicle due to a leaking rear seal. ( has been leaking for awhile). I took my vehicle home and got a 'second opinion' about the rear...

Toyota / Tires

Fa
Fabian Strickland on Mar 21, 2017
I purchased a 2016 Toyota Tacoma in Nov 2015. Truck has about 25k miles on it and the tires on the passengers side a wearing out in the middle. Took it into Peterson Toyota in Lumberton NC and was told that nothing was wrong with the tires, that they were cheap tires and not to expect no...

Toyota / Vehicle not repaired

Du
Dustin Govender on Mar 15, 2017
HI i have purchased a Toyota Corolla Quest in November 2015. I have started having an issue with a knocking sound coming from the front of the vehicle after about 2 to 3 months. i sent it in for its first service at 15000 km and told them what was happening. A number of parts were changed from...

Toyota / Paint peeling from 2013 toyota avalon

Ch
Charles R. Hoffmann on Mar 6, 2017
Paint peeling and delaminating from the front apron of 2013 Toyota Avalon. Toyota will not provide any warranty for this defect which is caused by improper use of a new environmental friendly paint process that requires a carefully applied primer base. Dealer service will make every...

Toyota / Navigation 2013 avalon limited

Ja
James H Fuller on Feb 3, 2017
In August 2016 we moved to Searcy, Arkansas and purchased a house that was built in 2008. When we tried to find this house on the 2013 navigation system, not only was the house not on the map, but the street is not on the map. This leads me to believe that the navigation maps were out of...

Toyota / 2014 rav4 radio unit, blue tooth, and gps extremely poor advantage toyota service center in barboursville, wv

Al
Alan Machir on Feb 3, 2017
My radio unit went bad in my RAV 4, on Dec 23. I called the service center on Dec. 26 where I purchased the car new. I described the problem and told them I would like to schedule an appointment to get it fixed. I live 50 miles from the Service Center. I got an appointment for Jan 2. When...

Toyota / Defective door design in 2016 rav 4 xle

Ka
Kathleen A Baughn on Jan 28, 2017
Upon calling the service department to discuss this problem and/or make an appointment, I described the problem of snow, salt, mud etc. accumulating on the lowest interior panel of each of the 4 car doors. The service department employee told me that they see this a lot on this model and...

Toyota / Trying to have rattle in my 2015 toyota tundra fixed. Case# 1701170522

Da
David Donahue on Jan 25, 2017
I contacted my local dealership to have my regular service performed. I have had a rattle in my rear seating area for some time but it is getting worse. I finally had enough time to leave my vehicle and requested this rattle was investigated. I have had my Toyota for about a year. It is a...

Toyota / Corolla 2016

De
Dellakany on Oct 25, 2016
This is doaa el lakany Owner of a TOYOTA corolla 2016 bought on (8/7/2015) i had a major issue with the car since the day i bought it, and i am really disappointed from toyota's service (at cairo festival city) From day one i have a problem with starting the engine, went to the service...

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