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GE Money Bank

GE Money Bank review: misleading contact, harrassing calls 64

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8:42 am EDT
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I was given $500 credit while i was at the vet with one of my dogs who ultimately died. Under such a time of stress i did not see the trial period clause.
I was late on one payment and had someone calling me threatening to empty my bank account...i did not even bring up the subject of the exhorbitant interest fees. Now i just got a letter saying the had canceled my account and i have to write to them. so i assume unless i pay the whole amount in full they will continue with their 20% interest per month. Unless you pay it all of you will never get rid of them seems to me they are glad to hand out credit to people under times of stress. the staff in mumbai hardly speak english and are obnoxious. I will take then to small claims if i have to, or they can take me to debtors court. these sort of companies are usually represented by lawyers who where almost certainly bottom of their class

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64 comments
Valerie
Valerie
, US
Apr 22, 2008 4:18 am EDT

CareCredit will not work with you to lower your extremely high interest rates so that you can pay off your debt faster. I called to try to get the rate lowered from almost 33% so that I could pay off the balance quicker, they didn't care. AND the customer service rep started getting nasty with ME! I planned to pay the debt all at once and had some difficulty with another payment when the time came due and have been late a number of times. And they call incessantly! I want to pay off this debt, quick fast and in a hurry but they weren't interested in that, only in penalizing me.

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disgruntled
Kingston, US
Mar 24, 2009 1:58 pm EDT

I recently had my Lowes credit card cancelled by GE Bank for late payments.So I figured I would pay it off, and no thanks Lowes.

I called in the hopes of posiblt setting up a payment plan even theough the amount owed was not that much.

In calling I sppke with a foreign gentleman, name unknown, and was approaching the possibilities of setting up payments, so I could leave them in good faith.

He stated that as long as my account is in the arrears, I would still have to pay the late fees.

I know that this is the way it is..but we have no-one bailing us out.
Thanks for not taking the time to handle this matter in a professional manner.

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jengross
Franklin, US
Jan 27, 2009 8:14 pm EST

My husband applied for a GE Moneybank card to utilize a local tire company's 6 mo. no interest special to pay for his tires. I tried to set up the account online in order to make a payment each month for six months. The payment was credited to the account online, however 7 days later (after the due date), a return check fee was issued to the account and the payment was reversed. I can only assume this is because the incorrect account number was given erroneously by myself? (I am now a little sceptical) I immediately sent a payment in the mail to pay off the whole balance, which was received and credited several weeks after the due date (although I mailed the payment promptly). I was not aware of this, and the late payments accrued for several months without any paper statement etc. I discovered this by getting a phone call from GEMoney this week. To make a long story short, I have contacted customer service yesterday, agreed to pay the return check fee, and the person on the line told me the remaining balance would be taken off of the account and zeroed out since I was a valued customer. I checked today and not only are the three late payments still on the account, another late fee shows up for yesterday. I called today, and the customer service person tells me that the system was down, so the individual I talked to yesterday could not zero out the account. That's funny, since not only was my payment entered in, but the new late fee assessed within my account. Doesn't sound like the system was down to me! Next month is the end date for my husbands 6 mo. no payments. Even though the full amount was paid several months ago, something tells me, they are stringing this out until then, so that they can assess all interest accrued on the original amount.
I was told today that the account would be zeroed out and that I could see this within 48 hrs online. Something tells me this is not going to be true. Please be aware of this companies shady practices.
Jennifer and Steve Gross

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JEAN VALEK
FARIBAULT,MN,55021, US
Mar 05, 2009 4:14 pm EST

I CALL GE MONEY TWO MONTHS AGO FOR A PAY OFF BALENCE. i BOWROWED THE MONEY TO PAY THEM OFF. aND THEY SEND ME A BILL TWOS LATER TELLING ME I STILL OWE 49.10. WHEN I CALL TO FIND OUT WHAT THESE CHARGES ARE FOR. THEY TELL ME INSURENCE PROTECTION IF I LOSE MY JOB. WELL AS LONG AS I AM BEING BILLED FOR INSURENCE I DID NOT USE. THEN I MAY AS WELL USE IT. ON JANUARY 21ST I WAS LAID OFF FROM MY JOB OF THIRTY YEARS. SO I AM TURNING IN A CLAIM TO GET MY MONEY BACK. I OWED 1173.45 AT THAT TIME. AND AS LONG AS GE IS GOING TO CHARGE ME FOR THAT INSUREANCE I AM GOING TO USE! JEAN VALEK

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Jimboe
, US
Sep 17, 2009 7:51 am EDT

Apparently your efforts to pursue a class action against GE Money failed...they are up to their old trick and worse this round. It would also appear that virtually every major retailer is rushing to GE Money for credit service. Its time to apply the pressure where it really hurts - go at the retailers with class-actions. I just received a notice from GE Money advising that they are increasing their rates to a new high...worse when one is late making a payment. Equally worse is that GE Money do not care if the retailer lose customers...what a mess. What is the status of the class action...did you ever find an honest lawyer willing to take on the cause for justice and equality...?

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Princesscasmere
Barnegat, US
Nov 10, 2009 8:27 pm EST

This company is horrible! They never sent up our statments even though we called repeatly and asked for them. We got behind in payments but i paid close to 400.00 to get us back on track. My husband called the customer service # today as was treated horribly like we were criminals. My husband asked for help with the statments and they blew him off and told him to call the Attorney for collections. When my husbond complained we never received a bill they advised that was our problem and they didnot have to send us a bill. He asked for a manager and was refused.

Its ok when the banks asked for billions from the goverment in a bail out but please don't aks for a few extra weeks to make your payment or to send you the bill. i have other credit cards and have not had this problem.

I have read several of the letters on here and there representives have no right to talk to people the way they did. They still should be professional. The attorney's office was much better to deal with even though they orginally wanted 175.00 a month which is not going to happen. If we had not falle nbehind we would have only paid 40.00 a month.

I will finish making my payments and be done with them. if this is the way they feel they can treat their customers we are better off without them.

This is a horrible company and i suggest if you were considering a credit card not too.

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dlc
Tucson, US
May 30, 2009 9:35 pm EDT

We had made a purchase for which GE was the loan company. After a few payments, we received a letter stating that if we paid off the balance early, we would receive an incentive check in the mail.
Since this was doable and would save us a little, I paid off the balance. The check has never arrived. Numerous calls to customer service resulted in my continuously being told I would receive the check in " 7 - 10 business days. After reading some of these other compaints, mine seems minor.
I suggest we all send letters to our elected officials and see if we can get anay results.

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Danni06
, NZ
Sep 29, 2009 10:58 pm EDT

I Have just had the most awful customer service from GE Money that has left me close to tears.
I have been charged a goods insurance fee that should have been deducted in February 2017. The woman on the phone was demeaning and kept speaking over top of me. She stated that the proof of insurance I submitted in February 2017 was only a quote and a letter was sent out to me explaining this. I have never received such a letter, if i had i would have called the insurance company and sorted this ASAP! The letter I provided was in fact straight from ASB bank on the day that I had commenced contents insurance. I have proof on my bank account statements that I have been insured from day one but this woman did not seem to care. Since when were customer service staff so unfriendly? I will never deal with GE money ever again.

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Ryan
,
Jul 17, 2008 6:12 pm EDT

GE Money gives poor customer service and a representative told me that he was not there to give customer service. I was appalled! CUSTOMERS PAY HIS SALARY! GE Money is impossible to work with and I will never do business with them again. I would highly recommend that no one else does either! They've shown me that they're out to sucker people!

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Helen McWiliams
Jonesboro, US
Oct 23, 2009 4:38 pm EDT

I have my payment automatilty taken from my checking account each month to make a payment . They have changed the payment due (without me noticeing it) and just this month -as always after the first run in it was taken out on the same day at the bank -has always made it there in plenty of time -now they say it was late -from the 8th taken out to being posted on the 14th-and added a late charge -it's been taken out the 8th with no pro33blem for the last several months or more---I called they did take the late fee off but the payment will still be 10 dollars higher --the 39.99 late fee is rediculous to begin with--wish I had never gotten anything through these people.

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Solamente
Anywhere, US
Feb 22, 2010 7:35 pm EST

Fell behind on a few bills. Since then, I have been constantly "harassed" by GE Money Debt Collection. They call anywhere between 8 to 10 times a day, and can barely understand a word that they're saying. On top of that, recently, while talking to them, I heard a beeping noise in the background. Finally one day I asked about it, and found that they were recording me, without letting me know that they were recording me! What the? Is this even legal? I looked it up, and found out that it's illegal for them to be recording me without my knowledge. So the next time it happened, I asked for a supervisor and was hung up on. I've only made it to a supervisor once, and he refused to talk about it at all. He just kept going on about the debt. How does one report this?

Valerie
Valerie
, US
May 22, 2008 4:48 am EDT

My father passed away suddenly in Sept. 07. As executor, I settled with his creditors and thought I was done with them. Unfortunately, I later made the mistake of returning a new product my father had purchased just a week prior to his death. The company had a policy of crediting the credit card rather than sending the money directly to me. I didn't think that would be a problem and that since GE was so ready to take my money they'd be forthcoming with the refund. Ha!

Since February, I have been trying to get the refund from GE Money Bank. I have written 3 letters, made several phone calls, and am now seeking legal support in this matter.

If I've learned anything as an executor of an estate, it's to ignore the credit cards and pay them after everything else is done. BUT I'm a "good consumer."

If only I didn't settle my father's account! Now, I have to tolerate the condescension and ignorance of the GE Probate department. Their intimidation practices run the gamut from the commanding message to silence when put on hold. There's not one person in this office that can give me a definitive answer.

I gather that the only way I'll get their attention is by hiring an attorney and suing GE Money Bank.

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Skihigh
, US
Aug 05, 2010 7:23 am EDT

I have taken a refrigerator from vijay sales santacruz mumbai in october 2017 where in after makin the downpayment they gave me option of consumer loan which was throug ge money i issued them 7pds where in the pds were getinng debited properly every month the last pds has also been debited from my bank account but ge money claims that the cheque has been returned but there is no return entry in my bank account of my last cheque nor there are any cheque return charges also as confirmed from the bank also from the clearing department the cheque has been debited by ge money for the same.

Ge money is continuously sending me harassment letter from their lawyers and toucher me to make the payment even after submiting the valid proof of my statement showing the debit entry of my cheque .also i have faxed a statement to ge money customer care.

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Grow Up!
Aurora, US
Mar 10, 2008 9:16 pm EDT

Why do Americans have to deal with someone over seas? In this case Shirley in India, I am nothing against her, #1 I could not understand her, #2 She does not know what is going on. But then again, I really don't GE Money gives a crap (trying to keep it clean here). ALL THEY WANT - IS THE ALMIGHTY $$$. for anyone who wants to deal with GE Money, I guess that is your choice, but me - I am staying the hell away from them. Thanks for letting me air out my frustration.

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BigBob33
, US
Jan 26, 2011 4:21 pm EST

I bought a TV from Amazon.com. There was a promotion for 0% interest for 12 months if I get an Amazon credit card managed by GE Money.

I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months.

It is the second time I have problems with GE Money. And the last time I do business with them. No mater what promotions they have!. They are false anyway.

Stay away from GE Money "services".

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Upset customer
Saint Louis, US
Feb 05, 2009 4:07 pm EST

To Whom It May Concern:

This is regarding your collection practices. I received four called that day. The first call came in around 9:45 am. I talked with a “Tom”. I explained that I was out of work and I could pay $50.00 On Feb7th.
After that I received three more calls that day. The 4th call I was very upset and felt harassed, and wanted to get my number removed from your system. I was talking to a Nakia in N.C? (This office I can never get to). I explained my problem and she just rolled her eyes and blew air into the phone like I was wasting her time. I asked to talk to her supervisor named Vanessa? She understood why I was upset and said “I understand I am going to pull the call and give you a call back within 30 minutes.
Now it has been 5 working days and I have not received a call back. I have tried for hours to get in touch with your office in N.C or someone who knows Nakia or Vanessa and everybody’s response is
I don’t know.
Well I just got off the phone with a “Dan in OH” I explained the problem and after being on hold I was cold transferred straight into a Shelia Hunter’s voicemail. We will see if I get a call back from her or not.

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Chowtheyrun
Keller, US
Mar 10, 2010 7:08 pm EST

I used GE Money for a medical reason. Interest was deferred as long as I paid in full during the deferrment time period. I unfortunately assumed that as long as I made my payments on time and ALWAYS more than the minimum I would pay it off before the allotted time.
Foolishly I did not watch my e-statements just paid them. Dec 2017 the time ran out and I did not notice. In Feb when I did notice I paid the remaining 4XX.00, and was told too bad too late, and another 2017.00 of deferred interest was added. I called and wrote, to no avail. When I look at March's statement they added a finance charge to the interest charge at 29.99%

GE MONEY IS USURIOUS, THE EXACT TYPE OF BUSINESS THE NEW CREDIT LAWS ARE AIMED AT, AND QUITE SIMPLY THEY S>>>K

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Beb
Prescott Valley, US
Feb 18, 2011 5:26 pm EST

Just looking at all the credit cards that are through GE Money--sheesh! I had (HAD! which got closed last week) a Dillard's credit card. I've had that card for 3 years and can honestly say that I paid on that thing religiously. I sometimes paid it way down and then bought something at low price just to keep it going. I became unemployed, still paid it with my unemployment funds. Then in December of 2017, my scholarship money ran out and couldn't get a job that ran in sync with school. From December to January, I called them twice pleading my cause and that I will have x-amounts of money on this date. They said fine. Finally in January, I have a job and pay them what was due +. Come February, I find they closed my account. Loyalty means nothing to these credit card companies. Also, I really resented talking to their CSR's who are in Pakistan or somewhere like that. Never will I ever buy anything ever again from Dillard's. AND next time I apply for a credit card from somewhere, I had better do my homework and find out who finances these cards. I feel like going to my local government and buying the right to protest outside of Dillard's. I think there are many people who don't know that Dillard's or GE Money outsources their card services to the Middle East.

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Wade
, US
Mar 30, 2009 7:49 pm EDT

I have been a satisfied member of Sam's Club for over 15 years and used a GE Money issued Sam's Club Discover Card account as both my membership card and my credit account with Sam's since 1996s. In January 09 they dropped a $12, 000 credit line to $2, 000 (because there was an $1, 862 balance). I have good credit with no late pays anywhere--ever. They do this to try to hurt people's credit score by keeping them at 90% utilization of the available credit. Then they can turn around and say that your credit score went down based on their own actions so that they can raise the APR. I paid off the balance the day I received the statement. Then they dropped the credit line to $100. I closed the account. Goodbye to Sam's Club and GE Money!

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Flugine
, US
Apr 04, 2011 4:46 pm EDT

We financed a bedroom set through GE Money, we were told we had to go through them from our retailer. We were given a 3 year, no interest promotion. We financed $2, 500.56. We ran into issues with their online payment program. My wife attempted to make an online payment, and we would receive a confirmation number for our online payment. We were given no notice that there were issues with the checking account we gave.

We just get the next statement showing a late fee and a returned check fee. We try again online per the customer representative we spoke to, got a confirmation number, but again the same treatment. I called to dispute the fees because there was some confusion with the checking account number we processed. However, we successfully processed our checking account number, and would receive confirmation numbers for our payment request.

I told them that it was clear we were attempting to make payments on time, and that we wanted to have the late and returned check fees credited.

They did that, and we went forward with just mailing checks. Everything was current and consistent on a monthly basis. We just received our latest statement. We were being advised (no prior notice) that our promotion was being terminated and finance charges of $363.60 were included in the latest statement.

I called to find out why, and the manager I spoke to said it was because we had a couple of late payments throughout the history of our account. I explained that there was confusion with their online payment system and we called consistently every month, and everything was taken care of in September.

All the “manager” could tell me over and over again was that the termination is valid and she could not change it back (her name is Amanda). Amanda claims we received a mailing in September, warning us our promotion would be terminated. We never received such a mailing nor did anything like this show up in our September statement.

Also, we never received an email from them or a phone call from them advising this. In summary, we thought everything was corrected with the online payment issues and confusion, and GE Money has made a backhanded decision, so they can squeeze money out of us. It is the most disgraceful example of customer treatment I have ever had to experience.

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Harry Crowley
Rehoboth Beach, US
Sep 18, 2011 5:52 am EDT

My wife got her glasses from Lenscrafters, 2 years no interest. They we no good so she got another pair same deal. She spent over $600 on glasses at Lenscrafters, but her eyes were too bad to help.
the complaint is not about Lenscrafters but GE Money.
She tried to keep up but she would always miss the due date and get a later fee.
Finally she just paid the whole bill and she thought that was the end of it. then another bill came for $6, she called and was told she owed nothing, Now this month a bill came for $8, do they ever leave you alone?

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Ohmi Landers
Springfield, US
Jul 30, 2009 10:06 am EDT

My husband was laid off June 15th due to cut backs. We immediatly sent out a letter to inform our creditors of what was happening. After a week had passed and we still had not recieved unemployment, fell behind on our house payment as well as every payment we sent out another letter explaining that our situation was still the same. The next week I called the creditors to talk to them. GE is the most difficult to get through to speak to a rep. I ended up having to call 7 times now asking them to stop the harrassing calls as now we are unablle to even eat. Out of 5 credit card companies GE is the only one that has made our situation even that much more stressfu;. 2 letters and 7 calls apparently is not enough to tell them we have full intent of taking care of this debt when we are able. Yesterday when I made the 7th call I asked to please stop the 8x a day phone calls and was told they would stop. At 6:00 a.m. this morning they began again.
It is beyond me how this credit card company has continually made mistakes on our billing, never once admitting to a mistake because you can't talk to a rep. But then to be going through the hardest times in our life, losing everything and trying to make sure that our creditosr know we have full intention of paying our deb onlyt to be harrassed so often daily is sad to me that they have zero empathy for our situation.
Stay away fro GE money. They are one big headache and care nothing about the consumer. They should have gone down with WallStreet! And perhaps their greed and lack of customer service will one day be their down fall.

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screwed_by_ge_money
, US
Dec 26, 2009 1:38 pm EST

We financed a bedroom set through GE Money, we were told we had to go through them from our retailer. We were given a 3yr, no interest promotion. We financed $2, 500.56.

We ran into issues with their online payment program. My wife attempted to make an online payment, and we would receive a confirmation number for our online payment. We were given no notice that there were issues with the checking account we gave. We just get the next statement showing a late fee and a returned check fee. We try again online per the customer representative we spoke to, got a confirmation number, but again the same treatment. I called to dispute the fees because there was some confusion with the checking account number we processed. However, we successfully processed our checking account number, and would receive confirmation numbers for our payment request. I told them that it was clear we were attempting to make payments on time, and that we wanted to have the late and returned check fees credited. They did that, and we went forward with just mailing checks. Everything was current and consistent on a monthly basis.

We just received our latest statement. We were being advised (no prior notice) that our promotion was being terminated and finance charges of $363.60 were included in the latest statement. I called to find out why, and the manager I spoke to said it was because we had a couple of late payments throughout the history of our account. I explained that there was confusion with their online payment system and we called consistently every month, and everything was taken care of in September. All the "manager" could tell me over and over again was that the termination is valid and she could not change it back (her name is Amanda). Amanda claims we received a mailing in September, warning us our promotion would be terminated. We never received such a mailing nor did anything like this show up in our September statement. Also, we never received an email from them or a phone call from them advising this.

In summary, we thought everything was corrected with the online payment issues and confusion, and GE Money has made a backhanded decision, so they can squeeze money out of us. It is the most disgraceful example of customer treatment I have ever had to experience.

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Earl
,
Sep 30, 2008 2:01 pm EDT

This complaint is regarding GE Money Bank, a.k.a. FUNancing for motorcycles.
I purchased a motorcycle in May of 2017, and just recently totaled it.
Allstate sent in what they were told was the payoff amount, but my account still reflects
a balance of 1, 252.20 in "fees". When I esked an "escalation representative" to itemize or show me what these fees were,
She told me it wasn't going to happen! Then she refused to give me her supervisor's name, told me
it "wasn't gonna happen" and tried to hang up. When I told her I was glad I recorded the conversation,
she refrained from hanging up long enough to tell me nervously that she was not allowing me to record!
This, after they tell us the conversations are recorded for "quality and training purposes"...
Something needs to be done about this company- they epitomize the extorting credit companies that are ruining America's
economy with spiking interest rates, fees, etc wit no recourse!

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Fishy
Mooresville, US
Mar 03, 2009 3:50 pm EST

We bought a Select Comfort on the one year 0% financing deal. Paid it off before the year was up using GEMoney's online payment site. Over a month later we receive a notice that our check bounced and they were charging us over 2, 000 in interest not to mention all the fees. Confused, we called our bank since the account we used was our home equity line with more than enough balance. The said they had no record of a charge being presented on our account and if there had been they would not have denied it. Called GE and they said "well, your check bounced, but if you send us an extra $300 we'll make it all go away." They verified that the account numbers we gave them were correct and insist the bank refused the payment, but they refuse to provide any documentation showing they presented the charge to the bank and it was denied. The bank has no record of any attempt. We sent GE a physical check for the principal amount on the exact same account that they claimed was rejected and guess what? The check cleared just fine. So now they are still harassing us for the interest and bounced check fee, but again promised to make it all go away for $300. I don't know what else to call this other than fraud. We are contacting our state's Attorney General and the BBB.

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bobby bailey garry slone
ermine, US
Jul 01, 2009 8:33 pm EDT

I got two new 4 wheelers and I had a co-signer and they put him as the primary card holder instead of me.They put some insurance on the 4-wheelers and my wife didn't have the autherization to do so and they put it on there anyway.My uncle was only suppose to be on there for 6 months and took of and he has never been took off it's been 2 years and we still owe the same amount we paid for them.Thet have not done us right and I wont to settle this without going to court but if it takes going to court i will go get a layer

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not happy, horrible company!
Mandan, US
Jan 02, 2011 10:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I went to Dallas, TX for my anniversary. I was scammed in a mall for Jose Eber hair straightener (paid $300 and when i flew home and went to use it, it didn't even work). I called the company that has the "lifetime warranty" and they wont do anything. They have email address, phone numbers, and mailling address but they wont reply to me about getting an exchange. Lowes Visa which is owned by the horrible company GE money, said they would dispute the charge and get me my money back. The gal at the kiosk lied to GE money about everything. I proved her wrong. I sent in all my proof. GE money said they would keep disputing the charge. All of a sudden it was back on my card again. I called again and they said not to pay it because they are disputing the charge again. Then another time i called because it was still on my statement and i was getting late charges. Then the guy on the phone told me that they sent me a letter stating that they can't do anything about the charge! So now I have a wasted $300 on a hair straightener that doesnt even work! I actually just paid the $300 on my credit card and canceled my card! Never do business with GE money!

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Shailesh Tanna
,
Jul 22, 2007 12:00 am EDT

I have taken loan against my property from GE Money Mahim Branch, Mumbai in July-07. I wish to share 2 instances.

1. Rate of Interest

My loan was sanctioned @ 13 % p.a. rate of interest. I signed the sanction letter accordingly. Subsequently, I came to know that they are charging interest @ 13.50%. I was never intimated, nor did they take my signature. May be they have forged my sign.

2. Insurance payment

One month after applying loan, I was told that it is sanctioned, but on the condition that I take insurance with Bajaj Allianz Life Insurance Co. with annual premium of Rs. 50,000 compulsorily. I was told by Mr. Ravi from Mahim Branch that if I don't take it, my file will be returned to me. It was like blackmailing when applicant is in need. Subsequently, I came to know that it was not compulsory. Hence I denied that. Now, they are harrassing me by calling everyday & sending some person to my house in my absence. I am fad up with such harassment.

Beware of GE Money. Think twice before you apply.

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joe thon
Stafford Springs, US
Oct 05, 2009 1:13 pm EDT

For almost two years a GE Money collection representative has been calling my mother-in-law’s phone number asking to speak with an individual we do not know, demanding payment on a loan that we do not have. We have explained to the caller that these calls are being made to an incorrect number, but no one at GE is evidently willing or able to correct this problem. So far there have been well over 200 collection calls made to my wife’s mom in this two-year period. We are logging these calls, some of which have been made in the middle of the night, and will be turning this log over to the CT Attorney General’s office. AVOID THIS LENDER!

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The chaser of crooks
Newark, US
Jun 08, 2014 1:08 am EDT

I don't understand why these two corporations are getting away with "Illegal" business practices. They have lots of judgements against them.

If you want to see just how bad they are go to pissed consumer & put these review numbers 403826, 408105, 478478, 483025. If you don't want to read the post you can go to anyone of these Reviews & see actual documents. You can also go to scam report#1140625

If you want to see actual statements made from an Employee at GE Capital Retail you can go to you tube & type GE Capital Retail Pay Pal look for the green snakes or this link https://www.youtube.com/watch?feature=player_detailpage&v=684lrrTwkqk

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The chaser of crooks
Newark, US
Jun 08, 2014 12:48 am EDT

Be thankful they canceled your account. This is the most corrupt bank along with Pay Pal words have not been created in the dictionary for what they do. This word is in the dictionary"Crooks".

The other names GE Capital Retail Money Bank, GE Capital Retail Bank, GE Money Bank now there soon to be new name for the fourth time will be Synchrony Bank which also has to settle millions of dollars to customers who experienced what you did.

If you want to see actual documents on pissed consumer & don't have the time to read the post you can see actual documents on these reviews that I have done since 2017. You can also go to this link https://www.youtube.com/watch?feature=player_detailpage&v=684lrrTwkqk if this doesn't work just go to you tube & put in GE Capital Retail Pay Pal look for the green snakes. The Review numbers on pissed consumer are
483913, 397877, 403826, 408105, 478478, 483025, scam report#1140625

Why is this still going? Why are they even allowed to do business?

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Blacklisted
Santa Ysabel, US
Aug 11, 2009 2:33 pm EDT

I was approved for a no payment and interest for one year account when purchasing my Select Comfort Bed. I did pay the account in full and on time. GE Money closed the account with zero balance . I believe I am on their black list for taking advantage of their offer. When I attempt to call them, they literally hang up on me. Once I finally got thru to them on a different phone number. I wanted to make another large purchase, they said NO without checking any of my credit credentials, etc. I have been black listed for utilizing their offer!

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nikkiL Lynne wilson
UNION, US
Jan 11, 2010 1:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was mailed a bill on 1/5/2017 and the bill was due on 1/09/2017.
I should not have to pay a late fee for failure to have the bill getting late to me before the due date four days away. I will like to credited for the charge of twenty nine dollars due to Ge Money error. I always pay my bills on time. Nikki Wilson [protected]

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876378
, US
Feb 14, 2012 1:47 am EST

I just posted a very similar complaint. Auto payments made and GE charging late fees.

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GECapitalCares
Tempe, US
Sep 26, 2011 8:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 092611_lc

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital

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Rock01
Cypress, US
Apr 18, 2011 9:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

same here - baught furniture for $1600 as promotional offer, made all monthly payment they used to indicate on statement . So i forgot to see last statement and here i am stuck with $1700 as deferred charge ..Horrible. My lesson - pay cash . If don't have cash, wait till you save that much ..

GE Money US
GE Money US
Phoenix, US
Apr 05, 2011 3:58 pm EDT

I'm sorry you're experiencing problems with your GE Money. We'd like to help. Please email me at gemoneycares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 040511_furn

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Money

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pobarjenkins
Minneapolis, US
Apr 05, 2011 3:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The confusion you had with your checking account number: Did you type in the wrong number?

Next time I would recommend just paying for the furniture on your own. Sometimes there are benefits to financing, but sometimes sneaky tactics are used that screw you over.

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Beb
Prescott Valley, US
Feb 25, 2011 12:13 am EST

Get a life Gatortracks!

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Beb
Prescott Valley, US
Feb 23, 2011 1:54 am EST

Hey Gatortracks,
I'm noticing that you are here a lot. Don't have a life huh? You even commented on my complaint about GE Money. You must be one of those cyberbullies' on this site that everyone is complaining about. Personally, I think it's just that you don't have a life so you hang around on this site. What's the matter? Everyone at home tired of listening to you so you come here to the CB?

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