Fashion Nova review: order not received/no tracking information after nearly 3 weeks on $500 order 125

on 6-23-17 i sent back some dresses i had ordered from fashion nova which came out to be 59.98 i've tried calling... leaving emails... and no one will answer either..i'm very disappointed in their customer service or lack thereof i would like a refund for the dresses i returned over a month ago.

I order for 200$ my orders statu is cancel and they said my monay was refund but I didn't receive my 200 $ back or any answer from the customer service, try to call, email but nothing at all .its really disgusting and it was the 1 time with this webside

I did not receive my full order, items were missing. Customer service does not respond to your email and you can't get past a computer operator following a voicemail. I've also left several voicemails and no call back either. Only buy from them if you don't mind gambling with your money.

I have been trying to get ahold of someone for the past month regarding my return. I have sent multiple emails and have tried calling and no one seems to ever respond. This is very frustrating and I will like this matter resolved. Thank you

The order numbers and the tracking numbers doesn't work at all. And I lost my delivery because of that. Plus I keep emailing em and no answer.. so disappointed. I'll never buy from here again.

I placed an order on Jun 19, 2017, order #6036654. As of today my order has not been delivered, $53.99 was taken out my account. I've contact FashionNova several times by email and no one personally email me back pertaining my order. I only received a default email.

I order a package back in 11/28/2016 and still haven't received the package.I tried to call the customer service line numerous times and it's always busy.This is very frustrating and I just want for what I order to be delivered.This is my order number #2883207.

I ordered my stuff a month ago almost an I only received half of it an the rest did not came when i ordered it at 1 time this services don't make no since at all I'm gonna needs a refund or something back

Order # 7034230
Order placed on 8/10/2017 online
My status says unfulfilled status and it says paid. I spent 75.00 worth of stuff to get the 2 day shipping and I do not have my stuff. My birthday is August 19th, 2017. I need my stuff!

Tried to contact them for two weeks now about a flagged order. No replies to my email and no one picks calls because they go straight to VM.

I am unable to contact anyone from the company to confirm the status of my order even after I sent the a selfie with my government issue ID card.

I have had a very disappointing experience.

I ordered 1 stole the show pump shoe- yellow in a size 8 and never recieved a refund of my money back because it said they were unable to ship the item

I'm a regular fashion nova customer and I recently placed an order and paid for the 2 days shipping. It's been a whole week! And I still don't have a tracking information which means that my order hasn't been sent out yet. I ordered early than normal because the outfit is needed for an event. I still haven't heard from them.

My name is Chassity Tillman I've recently had 2 orders with yall and I still haven't received them. Yall took money out of my account for them and I still haven't received them. I will be contacting a lawyer if I dont hear back from yall or get my shipment. Thanks in advance 😉

I read complaints about persons ordering one or two things and got a refund instead because it was out of stock. However I order 21 ITEMS from FASHION NOVA and all of my money was refunded with no explanation why. You can't possibly say that all those item are out of stock because they aren't and I really need these to attend an event.

Scammers and wont answer ! the phone ! i order jeans worth 200$ ! and they dont email me to let me know my order is flagged but wont answer ! wtffff this website needs to get shut down i call and call no answer this website is just full of scammers ! i want my money back this website is sick! they take peoples money and dont care

This is absolutely ridiculous. I have ordered some stuff from two days ago and I have been waiting for a order number or confirmation number and I still haven't received one. I have tried to contact them on multiple occasions and nothing has happened. No response. Poor customer service

I have made over three orders back in June and July am still waiting in orders. No one answers email and can never get anyone on phone this company is a complete scam I have never in my life had wait to wait a whole two months for in order they send out part of my order and charge me for the items they didn't send out

I ordered multiple items from fashionova only to get both packages with either the weong size or the wrong item I've reached out to them multiple times and they have yet to amswer or respond to my concern. Very bad business

My name is chasity nero I returned a package of items 2-3 weeks ago and I have not gotten any documentation or credit posted to my account.

I have been ordered two items through one day shipping of business day which I pay extra 15 doller for it to get the item for my trip . And I didn't received it which 4 days past already..

I ordered a dress and purchased the one day shipping for $15.00. The dress came 6 days later. I no longer even wanted the dress. I have been calling your customer service number which doesn't work it's just a giant loop. I also have been sending emails everyday and have not gotten an answer.

I placed my order on the 18th of August and haven't received my order yet! I've sent a tons of emails, msgs on instagram, called a thousand times and still no response! I'm traveling in less than a week and I need my order to be delivered! Please help I really need them it's unfair this way how you guys treat your customers! Like seriously

I placed and order on September 10 of $86.08 on September 10th and was expecting 2 day shipping. I haven't received a tracking number nor a confirmation email. I am very disappointed and would like to know where is my package! My order numer#7700294 .

Why, pay 6 dollars for 2 day shipping and it doesn't work. I ordered over a week ago and I still haven't got my confirmation. I bought specifically for my birthday September 18th, and I haven't received anything. You guys have to do waaay better than this. You are losing customers

i.placed in order on 9/11witg2 day shipping .I have yet to receive tracking info. My email address is Brownlyoko@gmail.com. I was offered free 48 hour shipping never received anything.It had been 1 week and my order paid and unfulfilled

I ordered items on the 26th of September. I spent over $100.00 so I qualified for the free 2day shipping! It is not the 28th of september and i have yet to recieve an email that my order was even processed! Wth!

I placed an order on Thursday, paid additional fees to receive it in one day. It is Tuesday of the following week and I have yet to receive my purchase. Also, with that purchase it consisted of 2 dresses and on my order number it says it only one dress. This is so messed up, dealing with people's money.

its been 4 days i ordered my dress for this party im attending.and it promised it'd be here in 2-3 days.&im attending the party tomorrow and getting anxiety if my dress is even going to arrive!

I spent 108.94 with you guys. I tracked my order today and it says ordered and gps shows my address. It's not here with my mail! What is going on?

I was suppose to receive my shippment yesterday according to ups and I havent received the company told me to contact you guys to see whats going on

I received the wrong purchased item. I received a hat Desribed as "second base cap". I was suppose to receive item "grab me by the waist". I also wanted Xs size for my items.

I spent 300$$ about 1 week ago and I still haven't received not even an email. My order has not even been shipped. also so unprofessional they never answer their phones or respond to emails. This is how you Lose YOUR COSTUMERS and DONT SUCCEED.

I bought a pair of jeans that were very bad quality, not the same as other jeans I have posted from the site before. I also got a “sweater” in a Medium and did not even fit over my chest while it did not look like that on the model, and I am usually always between a size medium and small. I shipped my items back and would like my money back

Somehow this company has been charging our credit card without us knowing it. Stole our credit card number. Beware buying from here! Your credit card is not safe.

Good day I was refunded of all my items worth 489 dollars, oh yes that's a lot of money... it's 10 business days and I'm yet to see a penny in my account... and getting both pissed and scared...

DO NOT PURCHASE! The coat is cheaply made and isn't even olive!

https://youtu.be/tr1M1A1kVqE

I made a video explaining my experience with fashion nova. I love their clothes personally I explain shipping time. Sizes and try them on.

I purchased 6 pair of jeans back in October. I received 4 pair. I have sent emails and tried to get customer service on the phone to no avail. I want the two jeans I haven't received or refund. My order num is 8391849. I will call the better business bureau if I'm not given any assistance with this issue. My contact num is [protected]. Mrs.Higgins

I returned a dress about a month ago and I did not get my store credit. The order #[protected] and I have a tracking # 9405510205369066500437. It was a pink off the shoulder dress. The dress was for a wedding I was going to within that following two weeks. It was to small.

My orders say refunded and no money has been sent back . Plus I didn't want to refund it .
1612 princess Ct apt G Monroe mi, 48162