Forplay
reviews and complaints

Initially they would reply promptly regarding my missing package. But after saying they would file a dispute with FedEx on my behalf on 10/18/2023 they have gone ghost. And to add insult to injury they never filed a claim/dispute with FedEx, and according to FedEx only the shipper can request an investigation.

I purchased several Halloween costumes that came out to over $140.00 which was never refunded, costumes weren’t reshipped nothing. Instead I was forced to spend more money last minute at a local costume shop.

If I could give zero stars I definitely would, their business practices violate my rights as a consumer! I will never order from them again, warning everyone I know not to either… Do Better!

I've had a bunch of orders from Forplay and they keep sending them to the wrong address, and they don't even bother explaining why. It's so frustrating! I've tried calling them, but they never pick up the phone. However, they seem to have all the time in the world to respond to people on Instagram. It's just not right, you know? I really don't think you should waste your time with them. Trust me, it's not worth it.

I ordered from Forplay last month, but I never received my order. I've tried emailing them about five times, but they haven't responded. It's really frustrating because their lack of communication makes me question their professionalism. On top of that, their prices are ridiculously high. I definitely wouldn't recommend buying from them.

I recently purchased a jumpsuit from Forplay for $75, but unfortunately, it didn't fit me properly. I promptly returned it, hoping for a quick resolution. However, it has now been three long months, and I haven't received any response from them. It's incredibly frustrating and disappointing to experience such poor customer service. I strongly advise against making any purchases from this company. It seems like a complete scam, as their customer service appears to be non-existent. Save yourself the trouble and avoid buying anything from them.

I gotta tell ya, steer clear of this store, my friend. I made the mistake of ordering 5 things, but guess what? They only sent me 3! Can you believe it? They claim to offer free shipping if you spend a certain amount, but then they hit you with these sneaky duty fees. I tried calling them multiple times, but no one picked up the phone. And get this, I even sent them two emails, but they didn't bother to respond. Can you say worst store ever? This whole situation screams fraud, fraud, fraud!

I recently made not one, but two orders from Forplay, and boy, did I spend a pretty penny! I'm talking over $500, folks! Now, let me tell you about my experience. Brace yourselves, because it's a doozy.

So, my first order was a total disaster. I eagerly awaited its arrival, only to have it sent back to the sender. Can you believe it? And to make matters worse, I never heard a peep from Forplay about it. No updates, no explanations, nada. And as you can imagine, my refund was nowhere to be found. It's like they vanished into thin air!

Now, being the optimistic person that I am, I thought, "Okay, maybe it's just a fluke. Let's give them another shot." So, I placed a second order, crossing my fingers for a better outcome. But alas, my hopes were dashed once again. This time, my items arrived, but guess what? They were incomplete! Can you believe the audacity?

Now, here's where things really take a turn for the worse. I tried reaching out to Forplay, hoping to get some answers or at least a sliver of customer service. But guess what? No one, and I mean no one, bothered to answer my phone calls or reply to my emails. It's like they disappeared off the face of the earth. How's that for customer care, huh?

Let me tell you, folks, I strongly advise against ordering from Forplay. It's a real letdown, worse than dealing with the frustrations of ordering from China. And trust me, that's saying something. Save yourself the headache and find a more reliable and responsive company to fulfill your desires.

In conclusion, my experience with Forplay was nothing short of a nightmare. From the missing refund to the incomplete items and the complete lack of customer support, it's safe to say that this company has left a sour taste in my mouth. Spare yourself the trouble and look elsewhere for your shopping needs. You'll thank me later.

I just had an experience with this company called Forplay. So, I went ahead and placed an order, expecting to get my stuff in just two days. But guess what? Instead of receiving my package, I got an email from them asking for a copy of my ID and bank card. Can you believe it? I mean, who does that? I immediately emailed them back, telling them that there's no way I'm giving them my personal information and demanded a refund. But you know what? I haven't heard a peep from them since. I even tried calling them, but no one picked up. It's like they vanished into thin air after asking for my personal info.

Now, here's the kicker. I decided to do some research on this company, and guess what I found? The Better Business Bureau (BBB) says that this company doesn't even exist! Can you believe it? I feel like such a fool for falling into this scam company's trap.

Well, you know what I'm going to do? I'm going to dispute the charges with my bank. There's no way I'm letting these scammers get away with my hard-earned money. It's just not right.

So, let this be a warning to all of you out there. Stay away from Forplay. They're nothing but a bunch of scammers who will try to trick you into giving away your personal information. Don't fall for it like I did. Save yourself the headache and find a reputable company to shop from. Trust me, it's not worth the risk.

Worst experience ever! I got my item for 75 bucks and it was like super tiny. I sent it back and guess what? No store credit for me! Now I'm stuck without my item and I totally overpaid for it. This happened like two months ago and they never pick up the phone or reply to emails. I have no clue where my item is now and they keep saying their department is all backed up. Can you believe it? Such a scam! Seriously, do yourself a favor and don't waste your money and time dealing with this headache! I really hope they go out of business soon so they can't keep ripping people off.

Man, let me tell you about my experience with Forplay. If I could give them negative stars, I totally would. This website is a total disaster, and I wouldn't recommend it to my worst enemy. Their customer service? Oh boy, don't even get me started. It's absolutely horrible, like the worst thing you can imagine.

I tried reaching out to them, you know, just to cancel my order. I found the same costume I ordered on their website in an actual store, so I thought, "Hey, why not cancel and get it from there instead?" But guess what? They didn't answer my calls or emails. Not a single peep from them. It's like they disappeared into thin air or something.

So, I decided to take matters into my own hands. I returned the costume to them using UPS, thinking that would solve the problem. But nope, I'm still waiting for my refund. I even told them I'd be okay with store credit, but they didn't even bother responding. Can you believe that? It's like they don't care about their customers at all.

Honestly, I'm beyond furious with them. They should be shut down, no doubt about it. I've left countless voicemails, poured my heart out, and what do I get in return? Absolutely nothing. It's like talking to a brick wall.

Let me tell you, I want nothing to do with their website anymore. They've lost a customer for life. I'm done with their nonsense. They better shape up or ship out because this kind of service is just unacceptable.

I recently made a purchase from Forplay, an online store called forplaycatalog.com. The website mentioned that the processing time for orders is around 5-7 business days. Since I was in a hurry, I decided to opt for 2-3 day first class shipping.

On the sixth business day, I decided to give them a call to inquire about the status of my order. The person on the other end of the line assured me that I would receive the tracking information by the end of the day. However, to my disappointment, the seventh business day arrived and I still hadn't received any shipping details.

Feeling a bit frustrated, I called again to find out what was going on. The lady I spoke to informed me that she was having trouble getting in touch with the warehouse where my shipment was located. She promised to call me back within an hour with an update. Hours passed, but I didn't receive any call or tracking information.

Growing increasingly impatient, I decided to call them once more. However, this time, I was put on hold and left hanging there indefinitely. I eventually had no choice but to hang up and try calling again. To my dismay, there was no answer at all.

Feeling hopeless, I decided to check my email for any updates. Surprisingly, within just 30 minutes, I received an email stating that my order had been canceled. The reasons provided for the cancellation were completely untrue and left me feeling bewildered.

Based on my experience, I strongly advise against ordering from Forplay. It seems impossible to reach a live person as all my calls went straight to voicemail, which remained unanswered. The customer service I encountered was beyond terrible.

I am extremely disappointed with my experience on the Forplay website. Honestly, if I could rate it zero stars, I definitely would! This is a warning to all potential customers out there: DO NOT TRUST THIS WEBSITE!

So, let me tell you about my frustrating ordeal. On October 10th, I made a purchase on this site because the pre-order information clearly stated that it would be shipped in early October. The very next day, October 11th, I received an email claiming that my costume had been shipped. However, there was no tracking number provided. I decided to give it a few days before reaching out to customer service, which I did on the 16th.

After a few hours, a representative finally responded to my inquiry. They explained that they had just received the item and assured me that it would be shipped soon. This made me even more frustrated because they had initially lied and claimed that the item was already on its way to me. As a first-time customer, I had received a discounted price and free 2-3 day shipping, all for the cost of $75. Considering the shipping time, I decided not to stress too much about the delayed costume.

In my reply to the representative, I asked if I would receive a new confirmation email with a tracking number once the item was shipped. However, to my surprise, no one bothered to reply to my message. Feeling frustrated, I sent another email on the 18th, hoping for a different outcome. Unfortunately, I received the exact same response as before: "We just got the items today, so they should be sent out soon." But now, they were claiming that the website had stated the presale date as the 20th, which was an outright lie.

And here we are, on October 30th, and my items still haven't been shipped. Not only am I out $75, but I am also without a costume. The customer service on this site is absolutely terrible, and I strongly advise against trusting them. It's just a shame that I can't even upload the screenshots of the emails I have as proof of this terrible experience. How frustrating!

In conclusion, I urge you to steer clear of Forplay and their unreliable website. Save yourself the headache and disappointment. Trust me, you'll thank me later.

I gotta tell ya, steer clear of Forplay, my friend. I made the mistake of ordering from them and boy, was it a mess. First off, when my costume arrived, there was makeup smudged all over it. Can you believe that? I mean, who wants to wear a costume with someone else's makeup all over it? Not me, that's for sure.

But here's the real kicker, they don't offer refunds. Can you believe that? I paid a pretty penny for this costume, thinking it would be top-notch quality. But nope, it was more like bottom-of-the-barrel quality. And to top it all off, no chance of getting my money back. Talk about a rip-off.

I gotta say, their prices are way too high for the low-quality stuff they're selling. It's like they're trying to trick you into thinking you're getting something amazing, but in reality, it's just a big ol' disappointment. I mean, who wants to spend their hard-earned cash on something that's gonna fall apart after one wear?

So, my advice to you is to stay far away from Forplay. Save your money and find a better place to get your costumes. Trust me, you'll thank me later.

Awful, rude, and unhelpful customer service. BELIEVE every negative review you've read about them. Hopefully they will be out of business very soon!

Let me tell ya, folks, I had a real bad experience with Forplay. Their customer service was just plain awful. I mean, I've never encountered such rudeness in my life. It's like they didn't even care about helping me out. Can you believe that?

I gotta say, I read some negative reviews before I decided to give Forplay a shot, and boy, was I dumb for not listenin' to 'em. I should've known better, really. But hey, we all make mistakes, right?

Now, I ain't one to wish bad things on anyone, but I really hope Forplay goes outta business real soon. They don't deserve to be treatin' people like this. It's just not right, ya know?

So, folks, take my advice and steer clear of Forplay. Trust me, you don't wanna deal with their terrible customer service. There are plenty of other places out there that'll treat ya right. Don't make the same mistake I did.