The complaint has been investigated and
resolved to the customer's satisfactionResolved FashionNova — never receiving full store credit refund on returned item .
resolved to the customer's satisfaction
fashion nova has the worst customer service, they are a SCAM! After lying almost 20$ to return the items that's didn't fit, I needed up receiving half of the refund of what I returned. They never gave me the store credit for all the items I sent back. It's already bad enough that they don't give your money back, and they want to still scam you off your store credit? It makes no sense at all... I've tried reaching out to them through their number which is a voice mail and through emailing them thinking they will respond, but it's been at least 5 months and still no response ... I will definitely not give up till I get my full refund back .
The complaint has been investigated and resolved to the customer's satisfaction.