Family Dollar Stores / Sales Associate

Review updated:

NANCY! The sales associate. Too many times I have gone in the store and she is very rude and makes me feel stupid for asking questions.
I have witnessed her do the same to others.
This morning I decided to sign up for your app and use it for the first time. She didn't want to help me- told me it's my problem not hers that it wasn't in the system.
She does not belong in customer service, please address this, at least tell her that there are complaints.
Maybe she will think about it and at least try to be nice.
She is representing your company.
Thank you,

Aug 18, 2019
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  • Km
      Aug 18, 2019

    I wouldn't count on an associate at Family Dollar to understanding the app. I'm a manager at a Family Dollar and only have peripheral information about this app. Family Dollar doesn't provide training for their app, and I personally don't own a smart device that can use that app. My phone is like 7 years old and was outdated when I got it, so I would know just as much about the app as you would.

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