Family Dollar reviews and complaints 1
View all 2293 complaintsFamily Dollar - New policy in your store
When I was checking out at the register, two of your cashier's were complaining about a third cashier. Once the second cashier left, the cashier doing my purchase asked me if I shopped there often. I said yes some. She said that customers with a large bag will have to turn their bag in to be held behind the counter due to a lot of theft in the store. I said do you mean my purse? She said yes ma'am. I said I would not be shopping there. She said that is fine. I was not rude about it and said nothing else. Do you have a safety plan in place to protect the customer from theft? How do you know who the purse belongs to? Very poor customer service and rude employees!
Desired outcome: I will not be leaving my purse with a stranger behind a counter that no cashier stays at. Good luck with your new policy.
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