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Family Dollar Stores Customer Care Service

Family Dollar Stores, Inc.

10401 Monroe Rd
Matthews
North Carolina
United States - NC28105-5349

Customer Support Phone Numbers

Phone:
+1 704 847 6961 18 11
Fax:
+1 704 847 7278 1 0
 

Family Dollar Stores Complaints & Reviews

Family Dollar Stores / Complaint on employee

To
Toria08 on Apr 22, 2017
I went to store # 01574 to buy soap it was $1.07 i gave a young lady $5 she told another employee she needs penny's in her draw i responded "it's ok sweetie i doesn't want the penny's" after i told her that she had got mad throwing my money inside my hand and threw my bag on the canner i...

Family Dollar Stores / Hardin, mt

Ho
HomeTownTrouble on Feb 16, 2017
Store has not looked this bad in a long time it's a horrible mess nothing on the shelves and store manager was rude and dressed like a bum off the street what happened to old manager who had this place looking great she was the only one who had this place running like a store you could...

Family Dollar Stores / Horrible treatment

Bb
B_B_C. on Jan 27, 2017
Please see picture attached below. Absolutely the most humiliating experience. Truly don't feel safe ever returning to that store location as long as those employees are working. Store number # 10102 Located on mt. Vernon ave. Bakersfield, california 93306 I've tried contacting...

Family Dollar Stores / False written advertising price / not honoring price

Lu
Luis A Martinez on Jan 21, 2017
I went to Family Dollar on 2901 Fort Boulevard, El Paso TX store #02527 about an hour ago...completely out of my home area. I usually go to Dollar Generals and sometimes even Dollar Trees because of the horrible customer service we receive with Family Dollars. But it was convinient to stop...

Family Dollar Stores / Rude employee store #04784

Jn
Jnolopez on Jan 18, 2017
The young lady by the the name of ladrika I believe I'm really not sure due to her rudeness I wasn't thinking clearly to get her correct name, but she work yesterday evening at around 15:43:16 on 01/17/2017 the first register near the entry . African American young mid 20's female with two...

Family Dollar Stores / Bad customer service

Ro
Rozebow on Jan 10, 2017
I shop at the family dollar store near my house for the last 5 years spending $50-$100 dollars per month.Also my mini maltipoo support dog shops with me in the front of the cart on a blanket he is a legal support dog with ID.He also goes everywhere with me and my grandaughter Im...

Family Dollar Stores / Employee parking vs customer advantage and convenience

Ro
Ronald Lee Trujillo II on Jan 9, 2017
I am a resident of springer Nm and regularly shop at the new store in town. I continuously see the two most elderly, disabled, physically, weather and customer convenient spaces, (more convenient than the handicap spaces) taken by employees. Being that customers come first in an ethical...

Family Dollar / Unprofessional and rude employees

He
heather38 on Jan 1, 2017
many health issues and I was freezing. I continued to get the products I needed. I got to the counter to pay and the same cashier rudely continued I went to our neighborhood family dollar today January 1, 2017 between 5:30-6 to get a case of water and toilet paper for my grandmother. I am...

Family Dollar / Employees and manager

To
tooty58 on Dec 22, 2016
December 20 th, Angie an employee at Birch Run family dollar treated me like I wasnt a valued customer and she could care less if I called corperate to report the incident, thoses amoung others were her words mocking me and forcefully exspressing her feelings towards me . It was about 9:45...

Family Dollar / 7" emerson tablet

Sh
Shirley Spencer on Dec 22, 2016
I purchased a 7" Emerson Tablet from store 4775 in Houston Texas for a x-mas present for my son. I decided before I wrapped it that I would set it up and register it, I am so glad I attempted to do so, because this product is not worth selling in any store. It run so slow until I was not...

The Dollar Store / Customer service

Me
MerryChristmas on Dec 20, 2016
Checking out today wouldn't accept check. Said declined. Went to bank funds are there. Went back in to pay with. Cash. The checker said don't get sassy with me. I said. Um I didn't here's th e money Then she rolls her eyes. Gave me a 👍 and told us to leave. Wow never been kicked outta a...

Family Dollar / 7" emerson tablet

Sh
: Date: Tue, 20 Dec 2016 17:04:33 -0500 Subject: Dissatisfied and Upset Customer I purchased a 7" Emerson Tablet from store 4775 in Houston Texas for a x-mas present for my son. I decided before I wrapped it that I would set it up and register it, I am so glad I attempted to do so...

Family Dollar / Unethical behavior

Sa
sabbott0717 on Dec 20, 2016
My sister and I patronized the family dollar store on summit ave.In greensboro, nc on december 17th, 2016. When I approached the counter with my younger sister, the store manager, fatima, started to harass my sister. She started accusing her of stealing a honey bun when she did not steal...

Family Dollar Store # 10976 / Assaulted by manager for being a cop's mother

Me
Melissa Lain on Dec 5, 2016
On Thanksgiving Morning 2016, around 10AM, at the Family Dollar Store in Rising Star, TX. I was assaulted by the Manager for being a cop's mother. Went to counter to pay for items when the store manger asked me if my son was now a cop here in town. I replied "yes, when he suddenly grabbed the...

Family Dollar / Unethical behaviour

Jo
joel perosi on Oct 23, 2016
while standing in line at check out there was a women in front of me, she went next to go to register 3, regester 2 was closed, register 1 was occupied, the gentlemen at register 3 was coming on to the female customer who was carrying a 33lb bag of dog food and insisted he carry it out for...

Family Dollar / Pasta salad/ had bugs in noodles

Ad
ADG16 on Jun 1, 2016
i bought 3 boxes of pasta salad..ranch and bacon flavored...7.5oz...all 3 were sku 1230389...v-62356...0 3225103230 1...i bought the first box may 25, 2016... i cooked that box of pasta, the peas were hard but i did not notice any bugs...i assumed i over cooked the pasta...i bought 2 more...

Family Dollar / samsung phone

Ve
verizon samsung gusto on May 28, 2016
I purchased a phone from family dollar at 499 n. marion may 9th. I also purchased a 300 minute phone card. Ive only used 270 minutes and it tells me I dont have any time left. The girl working fri. morning 5/27 at 9am told me I had to have the box to get a refund. If we kept every box from...

Family Dollar / Not being a good neighbor

Lg
Lgarcia on Mar 30, 2016
This Family Dollar is at 5802 Culebra Rd. San Antonio, TX 78228. Part of their mission statement is that they strive to be a good neighbor in the neighborhood in which they reside. Residents directly behind this store are requesting that Family Dollar be a good neighbor and put a fence up...

Family Dollar / From the top to the bottom

Ma
Machette on Mar 15, 2016
I went to work today instead of working on the cash register, or stocking.She had me to do the one thing that known of the other would do.Manual labor i had to clean out from under all the store shelves .I found food for people and cats and dogs that had expired in 2013.I had one bag that...

Family Dollar / Money owed to me, 3 hours, medical neglect

Ma
Machette on Mar 13, 2016
I just went back to work in March 4 HOURS one day i did 6 test that day .Sonya had something to say about that she act like i was suppose to finish more than 25 test in one day.i take my time to make sure i don, t make no mistakes.The following week i finished more than 18 test that day in...

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