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Family Dollar Stores Customer Care Service

Family Dollar Stores, Inc.

PO Box 1017
North Carolina
United States - 28201-1017

Customer Support Phone Numbers

+1 866 377 6420 113 38

Family Dollar Stores Complaints & Reviews

Family Dollar Stores / service

GeriT on Jan 17, 2018
I was at store 2040 on Ashland rd in Mansfield Ohio tonight around 5pm. And the cashier his badge said Dakota he was very rude and disrespectful on his phone while a few of us customers were waiting to be checked out. After about 20 minutes I asked him for help and he rolled his eyes and...

Family Dollar Stores / 8370 senoia rd fairburn, ga 30213 store #11634

Will Ed on Jan 15, 2018
January 15, 2018 11:30 am I entered Family Dollar at this location with my wife to purchase garbage bags. Upon entering I was asked to remove my hood. I was wearing a sweatshirt and had my hood on because it was cold. This was very offensive and discriminatory. My wife was wearing a hat that...

Family Dollar Stores / false advertising

Rosann613 on Jan 11, 2018
I went shopping and the clothing rack was marked 50% off, look for black and brown squares... I took 2 items to the cash register and the cashier told me that not all items on the rack were 50% off, just select. So she rung them up and they indeed were not marked down. I told her they both...

Family Dollar Stores / management

Dianeghosein on Jan 9, 2018
I was offered a job in management, did everything required of me. Was told to hurry up and do the assessment so we can begin the paper work. When I had gotten the job turns out it was a bait and switch because I did not apply to be a part time employee and I have many text showing that. I...

Family Dollar Stores / customer service

milly81 on Jan 7, 2018
I went today to the Family Dollar in Methuen on Jackson Street and the customer service was horrible and she was cursing in Spanish on her cell phone and follow me my kids everywhere terrible, I think they need to change the staff, every one that works there is family, every time u want...

Family Dollar / manager

tigger1963 on Jan 7, 2018
Just want to complain about Manager at Store #7095. She is very rude to customers tells them not to come into the store when she is there if we don't like the way she does things. The store is always a mess and she is usually on her phone while customers are in the store. A lot of people...

Family Dollar Stores / I work at store #6870 and I feel like my m

Teenie28ray on Jan 6, 2018
I work at the store #6870 and my manager is a racist she has a lot a racial tattoos and she told me her self she racist. And its starting to interfere with the job. For instance she told a customer who asked if I worked that day " No, she wasn't able to get a babysitter and she bouts to...

Family Dollar Stores / purchase an item

Monomo on Jan 6, 2018
I went into the family Dollar store located on San Jacinto ave in San Jacinto Ca to buy a few items two of the things I was going to purchase had a discount price tag on the shelf where items where when I got to register to pay for my items clerk scanned items and I told him isn't those...

Family Dollar Stores / assistant manager

kissesdelight27 on Jan 6, 2018
I live in the community some blocks down from the local Family Dollar store #6169. My whole family use to shop there.However the assistant manager Casey or Kasey if I said it spelled it correctly. she has become very unprofessional.She wears glasses.31 years old and a Mexican Female.Sorry...

Family Dollar Stores / poor service

Liz Heart on Jan 5, 2018
I arrived the doors at 7:58pm. I'm aware your store closes at 8pm. I only wanted to purchase toilet paper and i proceeded to explain that to the employee at the door who refused to let me in. He mentioned that the doors were to be locked three minutes before the store closes. I also asked...

Family Dollar Stores / cashier refused service

Delena5 on Jan 5, 2018
My father bought a number of speakers from your store and every time, either the charging port would break or it wouldn't hold the Bluetooth signal. The man at the register said he can't buy anymore because he's purposely damaging the devices. My father is going through chemo and...

Family Dollar Stores / poor customer service and cleanliness

Don001a on Jan 4, 2018
I have frequently shopped at Family Dollar Store# 08579 at 831 Thomas St. in Memphis, TN. This store is usually unclean and product disorganized throughout the store. On today when I was there, there was a line of about 10 to 15 customers waiting to be checked out. During this time, there...

Family Dollar Stores / racial discrimination

A manager always looked at us when we came to the store then one day she said we were caught on camera supposedly stealing and that we couldn't come back. It's the family dollar in Pembroke and the lady's name is Diane. She checked my baby bag which had diaper wipes and my child's snack...

Family Dollar Stores / store manager/overall store appearance

ms ashton on Dec 30, 2017
On thanksgiving of this year i visited store #10381 in detroit, the isles were blocked, and there was merchandise all over the store, when i said it was hazardous and employee, which i later found out was the manager, said it quite rude, that they were short and if i didnt like it go to...

Family Dollar Stores / microphone and speaker

Lavinia@1 on Dec 27, 2017
I purchased this item on December 15, 2017 and on purchasing it the cashier said keep your receipt jyst in case you can get your money back.so I sent my son up there Dec 26 2017 and they say they can't return it.si I called up there to talk to a manager a girl by the name of storm answered...

Family Dollar Stores / discrimination

Tinice on Dec 27, 2017
Discrimination! I came into family dollar to look for doggy diapers and family didn't carry them so I started to look at baby pampers the associate was nice she helped me pick out a size .. then security called over the p.a making sure the store was ok which is no problem i come to family...

Family Dollar Stores / extremely poor customer service

Mama2times on Dec 23, 2017
On today December 23 2017 I visited the Family Dollar store on Raymond Rd in Jackson MS. I walked in and spoke; no one said anything. I spoke again and no one said anything. If I'm not mistaken the associates are supposed to greet the customers first. They just looked at me like I wa...

Family Dollar Stores / customer service and lack of professionalism

On December 21, 2027 I visited family dollar to purchase a bag of dog food. I was in the pet supply aisle and the manager disrespectfully spoke to me which made me very upset. He came to me in the aisle and snapped his fingers at me and said I had to leave my book bag with my credit card...

Family Dollar Stores / family dollar labeled chili

Dorothy Pence on Dec 21, 2017
I am, or should I say, was your Family Dollar labeled Chili no beans and Chili with beans biggest fan. If there was a fan club for your Chili I would be a member! Not only I, though, our Family Dollar Store which was on Elsmere, Ky's side of the street, but now is across the street on...

Family Dollar Stores / sales associate was rude

DeeM220 on Dec 20, 2017
I have been many times to family dollar and the sales associates are always friendly except for yesterday when I went at night the sales associate was extremely rude. I have a toddler and he knocked some stuff out of the counter that I didn't see until the sales associate came up to me and...

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