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Family Dollar Stores Customer Care Service

Family Dollar Stores, Inc.

PO Box 1017
North Carolina
United States - 28201-1017

Customer Support Phone Numbers

+1 866 377 6420 4 0

Family Dollar Stores Complaints & Reviews

Family Dollar Stores / store manager racist

Marcus1234 on Jul 19, 2017
I Work for this store 11400 3644 w 26 while ago I can say that the manager for this store is a racist person for being black she looks for excuses and she lie just so I lost my job while a work for her I used to do things the i know I don't need have to do she was never in the store and...

Family Dollar / rude store manager

Cástulo C. Sánchez RRT on Jul 19, 2017
The store manager working on 07-19-2017 at Store #02489 SA TX at 14:53 ranging me up at the register and he was completely Rude to me. I went in with my backpack and he yelled at me that I couldn't walk in the store with my backpack to leave the backpack at the front of the store. There...

Family Dollar Stores / not being given mandatory breaks like all other employees

Cassy d on Jul 18, 2017
I have now work at this store for almost a year and through this year we have gone through almost 2 crews of cashiers and asst this is beacuse kelly O'Connelly is unfair in how she works so there for everyone quits and so she relied on me alot in these past couples months but as soon a...

Family Dollar Stores / employee and manager rude, made false accusations, called me n[censor]

I went into a Family Dollar with a friend who was looking for a certain item that the store did not have.. I was ending a call on my cellphone as we were getting ready to leave the store and threw my phone in my purse as the store employee ran over to me and got in my face telling me she...

Family Dollar Stores / the store manager

Paola831 on Jul 17, 2017
He was super rude !i was their to do a return and my son had gotten a 50cents candy and he made me pay for it first before going in the store and after I called a family member to tell him how rude he was being with me he told me I had to leave the store because I was talking about him!!im...

Family Dollar Stores / store # 07769

ADSp on Jul 16, 2017
I was in the store shopping and almost passed out because the air conditioner is not working I had to stop shopping and leave that's how hot it was in the store when I spoke to one of the cashiers she advised me that the air conditioner has not worked in months I think that is very...

Family Dollar Stores / cashier harassing my daughter

Alisha Johnson on Jul 16, 2017
I live less than a mile from the seven springs store. I shop in there 3 to 4 times a day. I spend alot of money in there . there is an employee by the name of amanda. Mt daughter will rum out if house and not slude shoes on. She goes in every time without shoes. When amanda sees my...

Family Dollar Stores / not letting me pay with pennies

ansel kurian on Jul 15, 2017
I tried to pay for something in Penny's at family dollar, and they were going to let me, but since I was recording they didn't let me buy it. I'm allowed to record. Also paying with Penny's is 100% legal. It's the cashiers job to count the money just cause you don't want to do mean you...

Family Dollar Stores / employee playing around and not doing their job

Firepolice on Jul 14, 2017
I have visited this store many of times and seeing the two same ladies turn around talking and not doing nothing but all the other employees that work with them or doing their work and their work for them too all they want to do is play around and talk on the phone I will include a photo...

Family Dollar Stores / coupons and manager

Jan Moran on Jul 13, 2017
I just left store #11073 on Youree drive in Shreveport la. I had several items to use digital coupons and printed and paper coupons, the manager Dane would not let me use printed coupons so I put my stuff back. I told him I have used them at several locations and so did the lady behind...

Family Dollar Stores / about employer

Wendy391 on Jul 11, 2017
I was shopping today at Family Dollar located in Bayou La batre Al, when I didn't find the product I was looking for I just get out of the store, and the employer was attended the store call me thief, insult me and said I stole some from his store, I told him back I got none with me I even...

Family Dollar Stores / customer service discrimination

Sunnid2628 on Jul 8, 2017
I went to Family Dollar in Roebuck Al upon entering the store there was only one person at the register talking to the employee so I wait until they are done socializing..get up to the register request what I needed(that was behind the counter)the cashier gets my item and as I am going to...

Family Dollar Stores / broken air-conditioning in uvalde store

De leon Eduard on Jul 6, 2017
Air-conditioning in Uvalde store has been broken for more than 3 months. Temperatures here reach 106 degrees. No longer shopping this store, too dangerous. Employees have box fans going and doors open for air circulation. Store still so hot 2 employees passed out and were transported to...

Family Dollar Stores / total disrespect for customers.

Kanieya on Jul 4, 2017
I went in the Family Dollar, with my daughter store #06677, at 2649 Germantown Ave in Philadelphia, today July 4th 2017. I went to buy a small cooler for her to take her lunch to work and the music playing was very inappropriate. The music had cursing and what adults would do in the bed...

Family Dollar Stores / customer service

NotImportant1 on Jun 29, 2017
Manager at 2110 n roxboro st is beyond rude!! When you mention it to her it gets worse!! Whatever happened to "the customer is always right!!!" she has a chip on her shoulders for whatever reason.. She snatches items, is not inviting, doesn't give you time to move before she starts taking...

Family Dollar Stores / poor customer service experience

dollface2017 on Jun 28, 2017
Poor customer service during recent visit to family dollar. Went in store to exchange product for another product. Cashier left register to talk to other worker about her birthday party and her baby daddy attending. Waited at register for her to ring me up for almost 4 minutes until the...

Family Dollar Stores / disrespectful cashiers

ShopperinAR on Jun 27, 2017
I was witness to a cashier being very smart-mouthed and rude to a customer. I know customers can be irritating enough to make you want to argue and get smart with them, but this cashier kept the problem going by not apologizing. It was the FD on Broadway, in North Little Rock, AR around...

Family Dollar Stores / rewards! you get nothing!

Sophia777 on Jun 27, 2017
I previously went in family dollar in Goodlettsville Tennessee every time I go in the store I never get my $5 off of a purchase of 25 or $35 or more I spend my hard-earned money and I get nothing back from shopping there the cashier waits till you ring up everything she puts it in all of...

Family Dollar Stores / please read... I am a current asm..

sunshine#17 on Jun 24, 2017
Greetings... My name is sara.. An started with the company 04-10-17... Entering it with previous management experience from... Labor budgets... Sales... Inventories... Venders... An most important that the customer is always rite... I'm currently with district 100 region 8... N lexington...

Family Dollar Stores / two employees at store 07932

Fillmore4 on Jun 24, 2017
I came into store 07932 Today May 24, 2017 between 3:30 and 4:00pm i made a purchase in a total of $18 the cashier cash me out didn't give me a receipt I let her know she argued back and forward telling me she did I asked her for a manager and to return my things the two women stated they...

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