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Family Dollar Stores Complaints & Reviews

Family Dollar Stores / employee theft

Ja
Janet031 on Mar 20, 2019

So I'm a regular I come to family dollar often and i just saw something so unfair. I saw an employee, her name tag said Tammy, ring up a multiple items about 15 or so. Then she grabbed a snickers bar off the counter and rung that and I think she adjusted everything so that she only...

Family Dollar Stores / employee

Li
Lil Texas sweetie on Mar 14, 2019

The employee Kayla at the family Dollar in Gainesville Texas was rude. She Spoke rudely. She does not greet people in a friendly or professional manner as well. I am a loyal customer at this family Dollar and will not he shopping there during the hours she works. She made me feel very...

Family Dollar Stores / general mills lucky charms cereal

Sh
Sharyna Carter-Black on Mar 13, 2019

I recently purchased a box of General Mills Lucky charms cereal about a week and a half ago. I poured a bowl for my son when I noticed something on the box. I assumed it was nothing. I opened the box and noticed it was infested with maggots. I no longer have my receipt and I threw the box...

Family Dollar Stores / rude, theft

Mi
Mistymichelle on Mar 12, 2019

Have several issues with this store. I had money stolen from me at counter and it was never returned. Bought heater & took back with receipt following day, they refused refund. Came in 10 minutes before close. She said come up & I was in back didn't hear her till second time. I came up to...

[Resolved] Family Dollar Stores / falsely accused, discrimination, harassment

Ma
Marryymarrks on Mar 6, 2019

I'm 30 weeks pregnant went in to do some shopping like I always have i know the girl from high school who her brother sexual harrassed me was gonna press charges on as well but I would see her just handle my business like an adult first she see me I look past her but saw she was on...

Family Dollar Stores / return with receipt

Ma
Marlboro Man on Mar 2, 2019

I had made a purchase of almost $80 on 3-01-19 in clay city, ky family dollar. The next day I decided I wanted to return three items I had bought. The items are irrelevant for this post but I take the items to inside the store and hand the cashier my receipt. She proceeds to tell me that...

Family Dollar Stores / manager did not help

Is
Isabel Abarca on Mar 1, 2019

My husband and I took our 6 year od daughter to the family dollar in south gate the manager was very rude and would not help us. Instead she picked an argument with my husband over some earphones and asked us to leave. She said "I am the manager and im not selling you anything, so get out!"...

Family Dollar Stores / trash removal

Wi
William Butler on Feb 26, 2019

Dear Sir(s) and/or Madam(s): I am the Assistant Code Enforcement Officer for the City of Rockland, Maine. I have received multiple complaints regarding the trash handling at your Family Dollar Store located at 197 Park Street in Rockland. I have attempted to work with the current manager...

Family Dollar Stores / cashier

La
Laura Mlynek on Feb 19, 2019

I had the rudest experience with this cashier than I ever had anywhere. I had a flyer with me when I cashed out and told her a product was not priced sale price as it rang up, she very rudely said, well I'll have to override it! Then I asked her if I could have the 5 dollar digital coupon...

Family Dollar Stores / no public restrooms

Gw
gwildey on Feb 13, 2019

I was in one of your stores today #09247 purchasing some items, when I suddenly needed to use the restroom immediately if not sooner (i'm sure we've all had this happen) I was informed there were no public restrooms which I couldn't understand because I was a paying customer. My question...

Family Dollar Stores / false advertising

Sh
Shmily Auenson on Feb 13, 2019

So I went into your store to purchase a pack of cigarettes and the register rang the cigarettes up higher than the price said so I asked the manager if they would honor the price displayed and he said they couldn't override it. This seems like poor business practices to me... Is this how...

Family Dollar Stores / employee

Ti
Tina rod on Feb 9, 2019

I am an everyday shopper at my local family dollar, however lately there has been several problems with a certain employee she is very rude, disrespectful and unprofessional, her name tag says heather and she is an assistant manager at the monticello ky family dollar location how she got...

Family Dollar / service, unprofessional conduct

Ni
Nicely on Feb 4, 2019

On January 15, 2019 at 9pm while I was paying for the item the employee like snatch my change out of my hand talking with an nasty attitude. she was very disrespectful. and prior to that she acts as though I had no right to say that I don't want an item if I change my mind. she gave me bad...

Family Dollar / store cleanliness

Ai
AIceman on Feb 2, 2019

I'm been in this store on multiple occasions and it's always been cluttered and dirty. Today the shelves were empty, there was garbage and broken items on the floor. Three out of the five isles were so full of boxes that i couldn't get down the isle. You can't find an attendant to check...

Family Dollar Stores / unauthorized credit card charges

Me
melody ballew on Feb 1, 2019

Store #10420 $74.09 charged at 6:49pm on 1/31/19 $65.99 charged at 6:51pm on 1/31/19 I contacted the store when I got the notification of these charges and both cashiers confirmed that no purchases were made in those amounts. I contacted my credit card provider and they disputed the charges and...

Family Dollar Stores / service

Ka
Karen Braddy Whitman on Jan 30, 2019

Hello, Checking out my Ocedar mop rung up as 11.00 told Ms P that the item was 10.00 and had a sign she told me that the sign must be wrong or in wrong place cause it was ringing up at 11.00 I ask if she would mind looking she said no need. After purchase I walked back to the sign took it...

Family Dollar Stores / discrimination

De
DebButler on Jan 27, 2019

I applied for a Customer Service position with the Beebe, Ar store and when my son ask the Manager (Jennifer) if they were gonna hire me she laughed about it because I have to be in a wheelchair at times. I was working like this for another retailer for 7 years like this and never slowed...

Family Dollar Stores / not honor the store app coupon

Se
Selma Akahomen on Jan 27, 2019

Hello there i visit your store#10151 on January 27, 2019 3824 Powder Springs Ga. i wanted to buy a comforter that was listed on your store app for $15off and when i went to use it I was not allowed to use it because its against the store policy and that the DM of the store told the store...

Family Dollar Stores / turning away customers

Fa
Familydollarsucks on Jan 26, 2019

They are turning away customers at this location because they're computers are down. Saying there's nothing they can do and they don't know when the issue will be resolved. There has to be some back up in place just in case something like this happens. At least that's what a smart busine...

Family Dollar Stores / rude and unprofessional service

Ra
Raekwon on Jan 19, 2019

I went inside store to get 1 movie theater candy box and try pay for it a young girl and a guy was playing and talking..and i had to be somewhere in a hurry. When they rung me up 5 minutes later after talking i use my debit card to get cash back (only 10$) the guy say he doesn't give cash...