Facebook
reviews and complaints

Two Items I have brought because of being advertised on Facebook, and twice I have been ripped off.

My Total Av blocks most of the adverts of untrusted sites, or scammers, but on these two occasions it allowed them to come up. The 1st one is the Box of DeWalt Tools that I paid through Pay pal in October 2021. They never arrived and the website had been taken out.

The Latest is 2 X Solar battery generators, trading using the name Costco in America. I have twice emailed your boss Mark Zuckerberg and twice he has not even acknowledged my emails.

I take it that your staff do not vet those who sale under the name of Facebook. I did suggest to mark that he employ a team to test buy the items on sale to see if they are genuine, and maybe with the items you brought, you could create competitions and use the items you have brought as prizes. Doing it that way you can sort out the genuine to the scammers.

I am most disappointed with the way I have been scammed from such a trusted source. But even disappointed more that your CEO offers his email for those reaching out, and not even acknowledges receipt of email and even helps, why Offer?

I am out of Pocket around £120.00 that Pay Pal will not pay back.

Yours Lord Metley Wollaston

Original name Terry J Powell.

I keep getting an error message when I try to change my relationship status. This has been going on for 2 weeks at least. I’ve tried to change it from the app and on the website. Both kick out the same error message.

sometime back this year, my Facebook account was blocked because of unclear circumstances, then you told me to provide credentials so as you could know that it was me, i tried providing my ID but you keep rejecting it

may it be noted that (grizzler mavela) is my account and the person writing this document is the original beholder of the account. in Facebook, people don't post real names so i took that into account and never put my real name.

it be longs to Brown Ashtuha or the email [protected]@gmail.com. it also holds my page i.e (grizzler's page)

this was my main source of income so pls if you can reactivate my account it would be better on my side

On the 22/03/2022 Facebook closed my account http://www.Facebook.com/susan.massey.779 they have accused me of a comment or post that did not follow community standards and my account has been disabled. I have not been provided any information from facebook as to what has been posted and l have no idea what they are accusing me of? as l believe l have done nothing wrong. Please provide me with what that information is.

I want clarification as to why my account was restricted for a comment I made on a post. I said “white pride” without knowing that the KKK and other white supremacy groups use this term specifically. I am not affiliated with, and do not endorse those groups. I was just showing pride for my race. Black Lives Matter could be considered a terrorist / black supremacy organization and they are free to post anything related to being black. I also found an account called Black Pride with Black Power in the logo. If I am not allowed to say “white pride” or “white power” then “black pride” or “black power” violates facebooks community standards according to this logic. I am a white person, I was born white, I didn’t choose my race/nationality/skin color. This is what I am and I am proud of what I am in a non-threatening, non-violent way that is in no way, shape, or form affiliated with white nationalists, white supremists, KKK, proud boys, or any other group of people that affiliate with those groups. So my question to you is this: why is my race excluded? Why am I being punished and my account restricted for showing pride in my race/skin color/nationality? The president of the United States is white, the previous president is white, the creator of Facebook is white, the creators/owners of other big tech companies/social media companies are white. So will they get banned for showing pride for their skin color too? I just want clarification and accountability on this issue. I don’t agree with the decision. I understand that my comment could be misinterpreted as being affiliated with a racist organization such as the KKK. I am not a racist, I do not believe in racism, I do not promote racism, and I do not associate myself with racist people, regardless of their skin color/race/nationality. I love people of all races/ethnicities/nationalities. Please show me where it states in your “community standards” that it’s against the rules to make a comment or post about being proud of your race / color. If being white is a bad thing, then I want to know why it’s bad. The rules should apply to everyone equally. Therefore I want to know why my skin color is being discriminated against by Facebook. Thank you!

You closed my account I'm 77 years old my age was on Facebook without my knowledge I tried to change it in my profile, I made a mistake by hitting 2022 which apparently was not good.

I tried to sell a collapsible, lightweight wheelchair which was never used as it was not needed to assist partner who was recovering from major surgery. Facebook disallowed the ad claiming it was against their Commercial Interest Policy. When I read what was not allowed, all I saw was things like breast pumps, safety first kits. bandages etc. A wheelchair does not involve any invasion, restriction or treatment of a body.

Asked for a clarification and got the same message. Lazy Facebook with robot replies.

They should include wheelchairs on their banned list if this is the case.

i am an ordain minister and can proof it by sending you a pic of my condentuals.So then why is my account disabled

My account has been lock 3 times: #1 friend posted she almost burnt her house down after walking in and almost stepping on a snake! I replayed I burnt it down also! A lot of people are scared of snakes! Was Lock out of account, # 2 post of US Police being shot at by Mexico Drug Lords! I stayed get snapper and not time the Drug Lords shot at our police to light the drug lords up! Was lock out again! Now today made a statement that if your dumb enough to try and take a policeman gun or taser you should be shot! Your liberals are police hating they stand for criminals. Unlock the account. Account is under “ [protected]@yahoo.com!

my facebook acct was hacked on apr 8 2022. hacker chgd my email address and password at 8:00 am pdt per fb's email then sent me. I followed FB's step by step instruc to secure my acct. it didnt work. tried to upload my id a million times but fb kept rejecting it saying it was a photo issue. my id is definitely valid. it is a calif state issued drivers lic thru dmv. my pic is not altered or damaged. copies uploaded were very clear and all info readable. after a bunch of failed tries at uploading id i waited til next day to try and recover my acct again but now for the last 5 days ea time i try to secure my acct I keep getting fb msg "cant use ths feature right now" and it won't let me try and secure my acct. im afraid hacker has been offensive and has gotten my acct banned for bad behavior. this makes me feel deeply violated! Now realizing that FB won't help me and isn't availble is like being victimized all over again x 1000! My [protected]@yahoo.com to [protected]@post.com on Friday, April 8, 2022 at 8:00 AM (PDT). I didnt do it

I have been accused of breaches in community standards for,

being sarcastic (regarding police brutality against a pregnant woman),

using a common turn of phrase, (kick him to the curb) common in Australia and used when advising someone "to move on" re a boyfriend, freeloader, grifter etc and most alarming after praising a female doctor for a well delivered speech and decrying the ability of the men in the room to "get it" was considered "hate speech".

I live in a wonderfully multi-cultural country where hate speech is soundly condemned and I applaud that, but try as I might, I struggle to see the hate in any of my comments. Sarcastic? yes - Colloquial? probably - full of disdain? definitely.

Full of hate? not at all - inciting violence? never

Simply Aussie vernacular, which often is "in your face" with its brutal honesty. Without having any consideration for context or nuance, leads me to conclude that facebook does indeed discriminate against me on the basis of my nationality.

To make matters worse there is no proper review system in place to correct any errors facebook make.

Dear sir or Madame. My name is Anders Groth my email [protected]@gmail.com. My account has been hacked and the hacker canged my email address and password. I can see my account with my phone number [protected] but I can not recover my account because the hacker changed my email amd password and I am running in circles for the hacker is contacting my contacts. I need help with this please. Attached is a pdf of my passport to show I am who I am. Thank you. Regards Anders Groth.

I have had 3 very unfair and wrongly judged abuses of community standards held against me.

1 I made a sarcastic remark about police brutality

2 I used a turn of phrase, "kick him to the curb" which translates to ...do something about it

3 Praised a well delivered speech

In Australia we speak up and speak out if we see a wrong but clearly our candid turns of phrase leaves us as being classified as "hate speakers".

At no time were my remarks "hateful" or targeted.

I have read many similar accounts where context and nuance remove all thought of hate being involved at all.

The system to appeal such labels doesn't work (that is if you can actually get your complaint reviewed) and needs to be improved.

This is clearly a highly flawed system of penalties that needs a do over.

It is 12:40 am, April 9th.

My 15 year old son asked me why Facebook is suggesting he join a dating app. Then found out it's been suggested to my adult sons as well.

I do not condone my 15 year old dating at this time. And I do not appreciate you soliciting my son! This needs to stop immediately!

Facebook just disabled my account without any information as to why they are doing so.

They are not specific as to why they are doing this, this needs to stop, they are frivolously doing this to customers without an explanation as to why.

This is the message they post.

" Your account has been disabled

For more information please visit the Help Center.

Your account was disabled on Apr 6, 2022. If you think your account was disabled by mistake you can submit more information via the Help Center for up to 30 days after your account was disabled. After that, your account will be permanently disabled and you will no longer be able to request a review."

When you go to the help center there is not much help. Something needs to be done to resolve such issues.

Hi : I am Sam from Excel Product Services a business entity located in Toronto Canada. I placed an order with Sardayshop for my shop equipment ( lift tool 2 pcs ) trusting its authenticity being listed on facebook. Apparently my money was sent to irtiquel.com for CAD $ 57.27 by SardayShop . I have not received the items till now from this company.

The order # is [protected] Payment info : MBF220120063902655 Order date Jan 19, 2022.

I am trying to contact SardayShop and there is no information on their contact telephone #. On checking for the details on IRTIQUEL the final recipient of my money I found that it is a scam organization and not legit.

Trusting facebook I made this transaction. Request Face book to get my refund from Sardayshop. My email id is [protected]@bellnet.ca. My telephone # is [protected].

Thanks and regards Sam Apr 02, 2022

My name is Tina Grinnell and I am contacting you about a scam that is going around on my face book page. They have my driver's license and picture of me asking people to send money to a cash app account and they will receive something in return. I was just made aware of this, And need to stop it immediately. I tried contacting face book, however, I never received a response. Thank you for any assistance you can provide me on the next steps to take.

Tina Grinnell

[protected]@gmail.com

Approximately a week ago I was banned from using my VR Headset for 3 days for making "hate speech" on facebook.

I had praised a doctor for a well delivered speech while decrying a lack of understanding from the male gender involved. There was no hate directed at anyone for which I was accused.

My VR set cost in access of $600 and it defies decency and potentially consumer law to curtail its use in such an arbitrary fashion.

Facebook tell me that I can appeal to the oversight board but I cannot...Not only are you advised your appeal may not be heard by the board, it is impossible to access the site (I have tried many times over many days).

Facebook shows a stunning lack of diversity as well as they are unable to view/judge comments in context, or with nuance, or just plain ol' country of origin vernacular, sarcasm or humour.

Diversity dictates that culture including its language can and will vary from country to country, believe me I know, I am a proud Aussie from one of the most culturally diverse lands on this planet and wouldn't live anywhere else.

Please fix this unjust system...

Dear Facebook

My name is Anita Pettengill my AOL account was hacked, leading to my Facebook account being hacked. My facebook was shut down for inappropriate content. I can assure you it was not me. Apparently there was activity I was not aware of.

I am sending you proof of hacking into my accounts from out of the USA and the days leading up to the shut down.

I was told also to attach my drivers license for proof of idenity.

Please reinstate my facebook page.

I am attaching all proof that my account was hacked from aol (which I dont use but that is where I originally opened my FB account) therefore it started the ball rolling for this unfortunate series of events.

I use FB for business as well as personal and run a non-profit... which I think is what started the hate. We were collecting items for Ukraine 🇺🇦 refugees... I think someone saw that and retaliated.

Thank you for your attention to this matter.

Sincerely,

Anita Pettengill

203.470.1296

[protected]@gmail.com

AnitaPettengill

203.470.1296

On March25, 2022 I received a notification that one of my e-mail accounts had been used to log into my personal account. Not knowing that e-mail could have been used on a desk top or cell also associated with the 2 other e=mails 3 business accounts, a personal face book, etc, I said it was not me. BOOM. Locked out from all facebook activity. OK attempt to to prove its me. I do send the e-mail associated with original account, a photocopy of driver's license. Not good enough. They want proof of employment? I have given the all they have asked for. "they can't read it" I feel they are fishing for personal information. I will answer any question they want but I do not want to continue to send copies of personal information. Today they give me a message the site to correct this is broken. What's really going on Facebook?