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1.4

Overall customer rating from reviews and complaints

Facebook earns a 1.4-star rating from 17 reviews and 1435 complaints, showing that the majority of social media users are dissatisfied with platform experience.

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Facebook Complaints Page 26 of 72

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2:17 am EDT
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Facebook Facebook hacked and reported

My Facebook with User Name: [protected]@mtnloaded was hacked and username was change to [protected]@vintomaper.com

I received email from Facebook support and immediately reported that the account was hacked. The person who hacked that account is now using my details to scam people into investments.

Please deactivate that facebook account immediately

I have created a new account with User Name: [protected]@gmail.com

Desired outcome: Deactivate the facebook aaccount for Daphne Roets with user name: [protected]@vintomaper.com

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1:07 pm EDT
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Facebook 29 day ban

i commented on a wild boar being savaged by 6 dogs in a video that was posted on FB, it was shocking.

a lady then messaged me to say boar were Vermin to which i replied she was no Better than the men in the video who let the dog savage the poor Boar.

for some reason i was then given a 29 day ban which i feel was very Harsh for defending the poor Animal. if i said the wrong thing then i certainly wasnt meant.

i would like the ban to be looked into please.

Many Thanks

Simon Bunday

date was 3/7/22 approx time was 20.00 hrs uk time.

Appeal ref number. FB-Z3ZRWDDW

The Video was shared on O.G. Locos back yard-old family reds

Desired outcome: lift ban

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8:39 pm EDT
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Facebook Hacked and no way to contact

July 3,2022

My account was hacked. Hacker changed my password. My two step verification does not work. I cannot contact anyone from Facebook. They want me to upload a passport or ID. Why would I do that when they let this hacker in my account.

The hacker has opened a business account and selling ads on my site. I'm not sure if they got a hold of any of my personal information and what they are doing with it.

Facebook is no help at all. I have spent all day stressed out and trying to get this resolved.

Desired outcome: Get ahold of me and lock my account. Prosecute these hackers. They are Islamic.

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12:50 pm EDT
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Facebook Page disabled

My Facebook page was disabled and I did not do anything wrong. They claim there were explicit posts but I did not post anything wrong. They won’t show me the posts. If it happened my account was hacked. The problem is there is no recourse. I received a warning that my account was accessed from across the country Phoenix and from India with different IP addresses. This proves it was not me.

I’ve had my account for over 15 years never once had a problem. All my personal data and professional data are now hostage to Facebook.

I would like my account back. The problem is there is no telephone number to call. There is a form to appeal the decision. The form states it takes one day and it’s been three weeks. There is no place to reply to the form. There is no email to write to. There is no telephone number to call. They appear to be shut off from all communications with no customer support. I can’t even fill out the form a second time. Very frustrating.

Deana Deana Richardson

Desired outcome: I would like my account enabled.

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12:34 pm EDT

Facebook Charges with facebook in yoworld

I got charged and my wife too for all these charges and we did not make them

Marjorie boozer and ronald boozer

Marjorie email is [protected]@gmail.com

And ronald is [protected]@gmail.com

Her bank is direct express card with the goverment and mine is all south bank of south carolina in lexington sc

Her facebook address is https://www.facebook.com/LonelyLade62 plese get us a full refund for these charges plus all charges on july 1st 2022 was charged to her card only 2 3.20 on mine the other charges today was her card too

Refunded

YoWorld

Facebook Games

Item

Piggy Bank 3

$3.20

Summary

Subtotal

$2.99

Tax

$0.21

Total

$3.20

Transaction detail

Transaction date

Jul 3, 2022

Payment method

Visa · 9451

Transaction ID

[protected]

Receipt

$5.34

Completed

YoWorld

Facebook Games

Item

Curly Community Hair Deal

$5.34

Summary

Subtotal

$4.99

Tax

$0.35

Total

$5.34

Transaction detail

Transaction date

Jul 3, 2022

Payment method

MasterCard · 8478

Transaction ID

[protected]

Receipt

$2.13

Completed

YoWorld

Facebook Games

Item

Piggy Bank 2

$2.13

Summary

Subtotal

$1.99

Tax

$0.14

Total

$2.13

Transaction detail

Transaction date

Jul 3, 2022

Payment method

MasterCard · 8478

Transaction ID

[protected]

Receipt

$10.69

Completed

YoWorld

Facebook Games

Item

July 2022 Loyalty Deal 2

$10.69

Summary

Subtotal

$9.99

Tax

$0.70

Total

$10.69

Transaction detail

Transaction date

Jul 3, 2022

Payment method

MasterCard · 8478

Transaction ID

[protected]

Receipt

$42.79

Completed

YoWorld

Facebook Games

Item

July 2022 Loyalty Deal 5

$42.79

Summary

Subtotal

$39.99

Tax

$2.80

Total

$42.79

Transaction detail

Transaction date

Jul 1, 2022

Payment method

MasterCard · 8478

Transaction ID

[protected]

Desired outcome: REFUND

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6:34 pm EDT
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Facebook locked out of facebook

I was lock outof facebook because I used a different device to login but don't worry the FBI will be looking into it

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10:07 am EDT

Facebook Suspension of my account

On July 1 They suspended my account because I promote prion my page nothing bad or anything just stuff for everyday life to help people I didn’t break any rule or anything I had links i provided because I’m trying to promote my business to my friends and they didn’t give me a reason why they disabled my account they never have me a warning

Desired outcome: I want my account in use

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5:45 am EDT

Facebook profile name chaned

i was wondering if you could help me change my name because the last name isnt correct my name is Pia Joven not Pia Alania if you help please and thank you.

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11:25 pm EDT

Facebook Facebook Fault

I am a group administrator, there are 2 problems in my own group file area, 1. The "Create File" button in the file disappears, and a new file cannot be created; 2. "Edit" the existing file " The button disappears and the file cannot be updated, can you help me deal with this problem and give me back these 2 buttons? I aready change my password, can you help me to resume it?

Desired outcome: resume the two button to my group account

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11:20 pm EDT
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Facebook Suspended for 30 days

06/29/2022 1000 AM

I was suspended for 30 days because I said, "He should of pulled the trigger". This was in reference to the issue of "Machine Gun Kelly" talking to his girlfriend on the phone with a gun in his mouth.

A number of other people said the same thing, or words similar, about him also.

I was NOT allowed to contest this action as everyone at "Facebook" Headquarters is too busy.

That is all.

WT Hatch

Desired outcome: Take me off this bogus 30 day suspension

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11:20 am EDT

Facebook My account has been suspended (27/5/22)

I've had my account for well over 10+ years with no issues ever, I was at a Spa on 27th May with my sister/daughter and niece and tried to post a check in/pic.

I got home that night to 2 emails from Face book the 1st stating there had been a request to re-set password/2nd email stating that my account had been suspended as activity doesn't follow Community Standards.

I'm assuming someone has tried to hack my account?

I disagreed naturally with the decision requested a review and yet i still wait to hear back or get some sort of update from Facebook.

This is a lot of date built up over a 10 year period/messages on messenger and selling groups. I've not had access to my account through no fault of my own for more than 30 days now? I really need some help as don't know where to go/what to do next to recover my account.

I've had emails from Facebook telling me "Urgent reminder account will b permanent/y disabled in x days but no one is helping me...someone please help me

Desired outcome: I want my Facebook account re-instated as it was prior to 27th May 2022

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7:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Access to use facebook

June 29 I receice a text sign in to facebook. when I couldnot I selected forgot password, I figured it was time to change it, The response to my email was to sign in to [protected]@outlook.com. This is not my email so I created a new account with my regular email which I have used for years [protected]@aol, com. I invited my friends and then I got calls about did I invite and ask to send mony to cash app. I confirmed the nvite but not for cash app to disregard. I send encouraging words everyday. I keep up with family and friends. I would like the account restord please.

Desired outcome: I would like my account restord

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1:27 am EDT
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Facebook facebook account disabled

I had my account temporarily disabled and under review for ages. It's now been disabled. I have no idea why. there was no discussion no advise just a heavy handed overall decision made about my account. It's a dictatorship that does not allow communication or right of reply. This whole process has been disgusting. what an absolute joke that something so totalitarian is in charge of so many peoples social media communications and has no-one to answer to but them selves.

I DO NOT KNOW WHAT I DID WRONG!

Tarrlita Kay

Desired outcome: an email to advise what happened what I did wrong and an opportunity to reply and rectify the situation. Im a grandma not an outlaw.

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6:04 pm EDT

Facebook you said i broke standards

i was talking to another drag racer and said would beat him - HELLO OPPOSITE IS to LOSE YOU ARE DISGUSTING BLOCKING ME AS I AM 76 years old former drag racer while the person I-E-MAILED IS STILL GOING AT IT GET A GIP ON WHO EVER MAKES the WRONG decision AS THEY ARE THE ONES WITH EVIL MINED

Desired outcome: tell them who blocked me about drag race as 2 cars one wins so the other car beat him OMG

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2:51 pm EDT

Facebook Account not found

Hi,

I can't log into my facebook account . Where I can contact with you or how I can do it ?

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3:59 pm EDT
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Facebook Stole My account a Bully

Hello Face Book My Name is Brent Vincent This Guy has been harrasing me on my facebook account he has taken over my account pretending to be soliciting my friends and family to invest money with him he's a scammer he scammed me by using the platform on Facebook My email is [protected]@yahoo.com also [protected]@gmail.com and [protected]@yahoo.com those are my emails but he may have access to those as well what he did he removed them from my account and used his own please help me regain and take control of my account and lock him out for GOOD! This is my contact number if you think its good to text [protected]

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8:12 am EDT
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Facebook Disabled accounts

I have three Facebook accounts. For more than ten years, I never had any problem. Since I decided to promote a post (Interior Design) on my business account, my profiles were disabled, and Facebook kept charging me to advertise for a week.

After asking for reviews many times, my accounts are still disabled. I messaged as well many times about the problem without any answer.

Can someone help me, please? The time is running out, and I'm afraid to lose my account and memories.

I didn't post or do anything wrong, and I'll probably never advertise anymore.

I just want to have my accounts back.

It means a lot to me with all my children and family memories.

Kind regards,

Carolina

Desired outcome: I would like my accounts back, please.

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12:32 am EDT

Facebook Marketplace

Sold an item for $9.00 on 2/14/21. In March a chargeback was filed even though the item was delivered. So Facebook deducted the $9 from my account to give to the customer and also deducted $20 extra for the fake chargeback to keep for themselves.

I asked for a refund but Facebook Marketplace told me in an email they will not be helping me.

I deserve the $29.00 to be returned to me, please advise.

Desired outcome: Facebook Marketplace should return the $29.00 that was stolen from me.

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2:10 pm EDT
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Facebook Personal harassment

This person the graveyard witch on your site posted this video bashing me personally calling me names cursing the [censored] you [censored] up her [censored]. All in the video about me for asking about her services she offers. Once I figured she wasn't who I needed and blocked her she reads the message chat to her onterage of fans for her page The Graveyard Witch

This is wrong and does go against your community standards for the way she speaks about me. You have chosen twice before to not do anything about it except telling me to block her. I have had enough of her onterage doing the same hate in their comments.

Desired outcome: Suspend her for a month no more harassment of people.

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12:14 pm EDT

Facebook not able to access a page that we have been assigned as admin of.

We bought the business and the admin has been changed but we can not access the account info. The assignment was done last week and the old admin information has been removed. This is for AAA Plumbing and Heating in Missoula Montana. The old administrators and owners sent a screen shot that they were removed. We have local advertising coming out this week and we are stating that we are on FB. Help!

Desired outcome: We need to get into the account to update the page

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  1. Facebook Contacts

  2. Facebook phone numbers
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 84 84 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 178 178 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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    Mar 12, 2026
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