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Facebook complaints 1378

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G
9:19 am EDT

Facebook Locked out of account

Date of incident was the 17th october, I received and email from facebook for a password reset, the thing is I didnt request a password reset, so to be safe I logged in then changed my password to be on the safe side. I logged of when I tried to get back in they stated ive been locked out for my protection due to unual activity. And to protect me my account cannot bee seen by anyone. I follwoed the on screen steps to recover my account, I uploaded my id and followed the email instructions to unloack my account. This has not worked not sure if I was doing this right but ive tried 6x now uploading my id the past couple of time theyve stated my id doesnt match what they have on file, dont knnow whether to laugh or cry ive tried 6x and apparantly my face dont match my id... Ive sent them emails and filled the helps forms no one gets back, as we all know noone cares. I need my account unlocked asap! I spoke to a social media lawyer who gave me advice etc and is whilling to take on my case as facebook are going agaisnt the law for users. But taking on my case requires alot of money. This can be resolved quickly if facebook got their finger out. Useless customer service they are only about their profit and gain they dont care about users. Legitimate users get locked out and hackers, spammers abusers, peados are allowed in.

Desired outcome: my account being unlocked

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Leo Lease
Mount Savage, US
Jul 23, 2022 2:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

my facebook account has been disabled i dont no why

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2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Account restriction due to spam posts detection warnings

Several of my posts are being marked spam or false advertising. I see no such content violation. This is happening almost everyday. I was restricted and now getting a warning almost everyday. It seems as though my account has been restricted because I am hardly getting likes to my posts. These posts are religious and philosophical. Others are posting the same things and theirs not considered false advertising nor spam. I feel as though I am being targeted by Facebook. I am a simple person with no ulterior motives I am using Facebook as everyone else. Most of my friends cannot see my posts why are tyou hiding them from my audience. What is false advertising about some religious quotes. Please look into this apparent harassments by Facebook. I used to pay for advertisement and nothing came out of it I got no leads nor clients from what I spent. I stopped So I do not know if this is why I am targeted. Thanks

Desired outcome: I would like this harassment of my posts and I being restricted on Facebook of not real reaon. My posts are not in violation to standards other users post the same things

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9:29 pm EDT

Facebook Facebook babbing my account with no violations

I opened a facebook account & I being banned & restricted from reacting sharing & commenting with no account violations. Someone has hacked my original account & I opened a new account & now I find facebook or it's Ai is constantly blocking or harassing me or the person hacking my account old has found my new account.

Desired outcome: stop the unfair treatment on my account

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6:15 am EDT

Facebook Signup problem

Gregory Degelman/ I have tried to signup for a Facebook account a couple of time in the last 3 month. Every time after I put in all my information, It shows they will email me a code to confirm my account, When I go to my email to get the code, And try and go back on there site. It keeps on showing account has been dissabled. I have talked to other people who tried to signup for a account on Facebook, That have said it happen to them also, I have tried to send them messages about it, But when your finish writeing the message, And click on to submit, It ask for a mobile number all the time, I don, t have a cell phone, To me this is dissemination against low income people, I am shure there are other people on Facebook, That don, t have a cell phone also, They have to different phone number showing for customer service, When you search online, But I tried both of them, A recording come on that they are not recieving calls at this time, Finely on October 17th, I was able to signup for account with them, I was on the site, Looking up old friends of mine, After about 20 minutes I sent a message to one of my old friends, Ten minute later a message shows up, Account has been Dissabled, I sent a email on October 20th / Around 10.00 Am to the founder of Facebook, About the problem, He has not email me back yet.

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9:00 am EDT

Facebook Facebook Singapore Finance Team

Singapore Finance Team - Against Facebook ethics policy. Head of Finance, Lilian Ang protected countlessly of her Singaporean team mates - Vera Ng, Valerie Tham, May that she brought over from Polycom. Despite both Vera and May had treated their own staff and other new leaders unprofessionally. Vera is someone with high jealousy, whenever she spotted new leaders with better marriage life than her, she will find ways to get rid of them through Lilian. This is obviously misused of Facebook to work for her own agenda. She is also never worked in corporate tax before, but Lilian given her the best opportunity to take up the role and against the fair employment ordinance as there are many more Singaporeans are better than her. As for Valerie who is an under performer e.g. not able to prepare any process improvement ideas in English, not able to reply an email independently, usually one email taken a week to work on it. Just because she is an obedient person, always bake cakes, cookies or help them to book restaurant for personal event etc. for Lilian and Vera, hence get to stay for years in the Finance team. As for May, despite treated a staff unprofessionally, at the end the staff being managed out but May gets to stay. However, if same case happened to other Managers, Vera or Lilian will get the staff to make unjustified complains to HR and have HR quickly conduct investigations, despite many investigations had no basis, just because Lilian doesn't want her colony or empire being affected, she will just manage them out. Lilian has also mentioned in meetings several times that she doesn't like China being taken away by another Finance Head. With the above, really not sure why Finance still keeping an unhealthy team for so long and no one taking any action to investigate all of them or speak to the former Finance team members to find out more?

Desired outcome: HR to conduct fair investigation

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5:28 pm EDT

Facebook A hyperlink to the defense fund of an accused was censored. Since accused are presumed innocent until proven guilty, how is this a justifiable action?

Sheriff Clarke, on Oct. 1st, had a hyperlink and a image of Kyle Rittenhouse in a post. His post was censored with the message:
"Your post goes against our Community Standards on dangerous individuals and organizations."
How can a person who has never been an offender in the past, and is presumably innocent in the present, be dangerous.
This is arbitrary, and politically motivated.

The resolution required is to remove such restrictions from Facebook.

Desired outcome: The resolution required is to remove such restrictions from Facebook.

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11:31 am EDT

Facebook Marketplace

I interacted with Chad Hicks from Rockville, VA on Marketplace yesterday. He was extremely rude and made abusive and bullying comments. I want to let you know so you can warn others about this abusive person. He was extremely rude, insulting and could pose a danger to other members of our community. I have attached his Facebook profile and have blocked him.

Name - Chad Hicks
Location - Rockville, VA

Desired outcome: Warning

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4:29 pm EDT

Facebook Facebook

Made a comment about how Americans can be lazy pos. They blocked my account. Freedom of speech isn't alive and well in the USA. Mark Zuckerburger can eat a D—k sandwich and hopefully choke on it. One of these days your site will be just like MySpace. Go grow a soul your gingerbread man. They must be a bunch of thin skinned half melted ice cubes running the show. Agent your act together before people move onto A better platform. That could happen.

Desired outcome: Don’t care

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2:47 pm EDT

Facebook John Walker Diamond Jublee Limited Edition Bottle Wiskey

I ordered this product from Promotionph per FB advertisement. The first picture is what I had ordered thru FB and the second picture is what I received in the mail from Promotionph. I have written them on a couple occasions about my dissatisfaction and wish to return the merchandise as what I received is not what I ordered and have not heard back from them. Quite evident that it is a scam set up as a FB vendor.

Sheila Borne Bundy
218 NW Shagbark St
Lee's Summit MO 64064
[protected]@att.net

Desired outcome: I want a refund of my monies

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9:22 am EDT

Facebook being scammed on Market place

We were scammed out of $1000.00 from a Marketplace add for a Amphi Car.
The seller was Vilkun Serhii he created a fake add for this Car. Vilkin even sent pictures of the Amphi Car he also provided a copy of his Driver's License. His email address he used was serhii.[protected]@yahoo.com and we e-transferred the Thousand dollars to this valid e-mail address and bank account. His cell number is [protected]. A police report has been done against this individual but as you know this is a small crime and this individual will probably be a scammer for the rest of his life with no consequences for his actions. How does one create a fake add on Marketplace without proper verification? We would like to be re-imbursed for this money from Facebook. Facebook should be accountable for these criminals on line a theft is a theft.
Please block this crook from scamming others. Thanks Suzanne Hoekstra

Desired outcome: the scammer blocked for life and re-imbursement of funds that were scammed

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1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Delete my facebook account

I am trying to delete and did everything mentioned and yet my FACEBOOK account and have done everything and yet cannot delete and it is live.

I have tried all methods mentioned in FACEBOOK to get it deactivated yet it will not all me.

I tried for over a year and yet cannot do anything as my friends and public can see my account and not me I cannot even access it

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12:00 pm EDT

Facebook Censorship

I called a dumhass a [censored] and am blocked for 30 days. Ridiculous! You are seriously over-reaching. So I can't post this unless I [censored] for another 300 words. Again, ridiciulous.

I am a serious person and this seriously sucks.

1984, here we come, big brother does not like serious discussion.

Facebook's program does not recognize humor, satire and anything else that uses the "wrong" words. If you're going to censor, at least get a censor that can regonize satire and parody

Desired outcome: lift the block

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11:23 am EDT

Facebook My wife is addicted and about to lose our marriage and her job

Hello facebook my name is rodney abby and I am writing you to let you no that I am having problems in my marriage due to my wife is dramatize by facebook. We got married in 2020. I didnt notice how much time my wife spends on facebook then I notice so one day I told my wife baby get off facebook its 3am in the morning go to bed. That was then now. It has gotten worse. So I open up an account to monitor her doings. To come find out my wife does not show that she is married on here has me block from post I put up of us on here and plus she is on facebook 24hrs/7 days a week if you think I am exaggerating look her up. (1) ilyce murray | facebook. Facebook me and my wife is in counseling right now about her being on here and not acknowledging her marriage she said she rather be divorce than get off facebook, all I am is asking is to deactivate her account for a year and let us work on our marriage. Please cause I love her and I dont want anything bad to happen to us! I also made a copy of this email to give to my counselor and my lawyer, so by if anything happen they will have this letter I wrote to you guys. If my wife tries to open up an account I will know. She has different emails.
Ilyce murray,
Ilyce murray,
Ilyce972

Her dob is 8-17-1973
Phone number is [protected]

If you believe this is a fraud I am sending you over our marriage certificate my name and phone number [protected].

Ilyce murray
Wed, sep 29, 11:10 pm (12 days ago)
To me

I have not heard back from the counselor, but I think we need to set some ground rules for engagement. Please consider the following options, add what feels appropriate to you and select which options will work best for you.

Option 1: we see the marriage through at least six (6) months of counseling:
We will revisit the marriage after six (6) months.
Develop a household budget including, mortgage, utilities, insurance, groceries, and some agreed upon amount for incidentals. Agree how much each person will deposit to fulfill the budget and deposit into the ozk checking account. Meet monthly to discuss financials.
Discussing our relationship with anyone other than the counselors will cease. No exceptions.
If there are sensitive topics to discuss, time will be schedule to discuss without distractions and a plan of action for addressing the topic will be developed.
Speak with intention meaning be mindful the emotions felt when each other speaks and if we notice our emotions turning negative we use a safety word to exit the conversation. This would now be considered a sensitive topic and time should be schedule to address.
Do not text to communicate. Do not hang up out of anger.
Come up with one project to complete together every month.
Make no plans to do anything without addressing with partner. No exceptions.
Option 2: separation w/ six months of counseling:
Since the october mortgage is already paid, I can either stay out the house for the duration of the month or use your half of november mortgage to pay out my half of the october mortgage.
Each person is responsible for their own living and expenses.
Revisit relationship status after six (6) months and make a determination to continue or end.
Option 3: end marriage and end counseling
Since the october mortgage is already paid, I can either stay out the house for the duration of the month or use your half of november mortgage to payout my half of the october mortgage.
I will cover your car and health insurance for the rest of the year.
Remove money from ozk account and I will close the account by oct 15.
Remove each other from credit and banking accounts.
I will have my attorney file the appropriate paperwork.

My option was for to get off facebook and work on her marriage and try to save her job. You can look for urself she is on here 24hrs 7 days a week. Please help me facebook, please deactivate her page for 365 until we can work out our marriage and have finances taking care of household, if you need to reach me my email is [protected]@gmail.com or call me [protected]... We live at 2513 fall leaf court denton tx 76209

Desired outcome: please deactivate her facebook for 1 year until we resolve our marriage and her job

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12:36 pm EDT

Facebook Freedom Support Alliance

I am a retired Ontario Provincial Police Officer and I represent a group of over 800 people in South Western Ontario, Canada. We were building a support network for our community, consisting of nurses, police officers, trades people, farmers, mental health counsellors and many others with skills to assist their fellow citizens. The mission statement of our group included being a peaceful and spiritual support group for those in need during these times of tyranny. We were planning many meetings and planning to expand our network of members to help as many people as possible.
Today without warning or prior notice, Facebook deleted our group and deleted the Facebook accounts of many of our members. I am reaching out to your organization for two reasons. First, if you feel you can offer any assistance to our group getting back online, we would appreciate it. If you are not able to assist in that, please report what Facebook has done so people are aware of the evil we are facing.

Thank you for your time
Joe Jakubowski
[protected]

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10:00 pm EDT

Facebook Sexual acts

I opened up the video icon and it showed some woman from the site Roopa having sex with a dog. It showed her having oral sex with it as well. I don't know how that garbage appeared on my account but I would very much like it to cease and content like it. Plus there is lesbian related type content that also appears on the video site. Look I don't condemn that kind of behavior, but I don't want to have it on my site either. Thank you.

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8:02 am EDT

Facebook Restricted account

My account was hacked. During this said time, my account was placed on restriction I have contacted facebook over and over again, just to reslove this yet I am still finding my self being placed over on restriction again!
I am truly disastifsfied with the out come. Why won't you relesase my account from this major restriction?
Facebook is already going through enough... M account was hacked and my ig account.. I am the one that have lost out!

Desired outcome: MY ACCOUNT BE UNRESTRICTED

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1:53 pm EDT

Facebook Posting jew baiting images

Facebook user Tomasso Calagmina regularly posts anti-Semitic content such as Auschwitz jokes. When called on it, he reports persons and gets them thrown in FB jail. For calling this man a moral and mental midget today I am in jail for 30 days! I have screenshots of a dozen of his egregious posts that are still up on Facebook despite complaining. I'm beyond astounded and furious.

Desired outcome: Ban this man and get me out of FB jail

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8:18 am EDT

Facebook Individual scam

Lisa Katy scammed me about a puppy for sale. she reached out to me about a puppy she had. Supposedly the last of the litter. After asking multiple questions and receiving satisfactory answers I paid $150 via zelle for a deposit and they never showed and requested more money the day of pick up. I've reported to fbi. All conversations were via messenger. Then after further investigation the Facebook account is linked to https://www.facebook.com/oluwatosin.abisoyesanni
That page has nothing on it. I believe they are out of Europe. I'll never see my money back but want others to be aware. The pages are still up and running.

Desired outcome: Take down all associated pages

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4:45 pm EDT

Facebook Facebook groups

I feel that Facebook has become much too restrictive and your algorithms for detecting "bullying" need to be revised.
I have been on Facebook since its conception and have always been respectful of others and always strive to help others when possible. According to your team in the past year I posted three times what you claim did not meet community standards. The latest involved a post where a local group (WWP PEEPS) a group from West Windsor NJ discusses local issues. The discussion was about a warehouse that was being built in town and it is very ugly. Someone posted a picture of the artist rendering that showed the completed building. I replied ugly and later tried to add the word building so it said ugly building. You immediately flagged it and I was not able to edit and I was accused of bullying. I was calling the building ugly NOT the poster. You should have an option to edit or delete the post before you ban someone for 7 days.

Prior to this it said my post from 9/1 did not meet community standards but I dont even know what that post was and I know for a fact nothing was bullying. Someone called me racist because I thought the name of an insect causing havoc in our area (Origin is China) was called a
Chinese Lanternfly when in fact it was called a Spotted Lanternfly. Simple mistake. the person called me racist and I told him it was an honest mistake and stop being a crybaby. I was banned for 24 hours and he wasn't? why wasn't he banned and I was?

Prior to that I was in a local group that purposely posts off color texts. That is the premise of the group and everyone knows it is just for fun. I replied to the photo with an off color remark that was not even as bad as the original post and I was given a warning and not allowed to post for 24 hours. seems totally unfair and not fair when considering the First amendment. Does Facebook no longer support freedom of speech? I can understand if it is regarding threats or inciting violence but opinions and replies that may be considered off color are not means for banning posting or terminating subscriptions. This is still America and freedom of speech is still our right. If you continue with these actions I see a class action suit coming your way. Please remove these marks from my record and fix your algorithms.

Desired outcome: Remove negative marks on my account and stop banning over silly things. I was always taught sticks and stones will break my bones but names will never hurt me

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12:51 am EDT

Facebook Restriction for 30 days

Posted a remark on a site called Animal Lives Matter and was told it does NOT meet company policy "standards?" Excuse me... But my remarks were not offensive in any manner...Instead my remarks were pleas to help with a horrible problem. I have read on Facebook some truly disgusting, vicious words and yet, nothing was done to curb these posts. I do not understand just who oversees these posts and why some go on and on and on like trump got to do with Rosie O'Donnell. Such filthy, degrading words directed towards this woman, and it went on and on and on. It's pretty sad to read such written words on Facebook and see nothing is done to stop these cruel and vulgar posts. And yet... I am making a sincere, honest plea on animal lives matter, and I am penalized because my words do not meet company standards? Would you please explain exactly what your "standards" are? I am guessing there is a bit of racism going on here.

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review I am complaining about my account has been suspended! was posted on Apr 16, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7765 reviews. Facebook has resolved 133 complaints.
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  1. Facebook contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 65 65 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 147 147 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
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