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4.3 23 Reviews 1392 Complaints
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Facebook Complaints 1392

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3:48 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook Disabling a personal account without warning and for no reason.

I get up Saturday to no FB. It says my account was disabled and can't be reviewed? I never got a warning or anything? I never appealed but it says I did. I have a business account that now I can not get into. Messenger that is connected to my business account is no longer accessible. I found a phone number for fb support and got totally scammed. I lost my bank account. I have tried every other way to get support and get no replies. I have been on FB for approximately 18 years. I have lost a lot with one click.

Desired outcome: I would like my account back.

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6:13 am EST
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Facebook My facebook account is hacked by any one. fb id - 100011216198138

My facebook account is hacked and I cannot access this account
Unlink my email and phone number so I didn't not login this account and couldn't forget password
I Couldn't identify documents upload
So I request to you to resolve the problem.
Mo.+[protected]
Name - अभिषेक सिंह कलहंस
Facebook id - 100011216198138
Profile link- https://www.facebook.com/profile.php?id=100011216198138&mibextid=ZbWKwL

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11:15 am EST
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I’m a digital creator on facebook and Instagram,for over 1 year and try my best to not use copyrighted music in my creation's and now Facebook reels have demonetized my reels due to alleged music match copyright violation’s when I tried to appeal this I found out rather quickly that there is no clear was to appeal and was continuously redirected to the meta...

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8:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My ability to share pics to bird groups.

Facebook keeps restricting my account without specifically telling me what I did wrong so that I can correct my actions. I don't share spam or go against their community standards. The latest restriction had expired on Wednesday evening, 01/10, and obviously was unable to share any posts during this time. When I tried to share some bird pics to groups a message popped up telling me that my restriction is now for 6 days. Why? I wasn't

sharing posts before. This violates my freedom of speech and will now file a complaint with the CA Atty General's office. Since when that sharing bird pics violates your community standards? I also have no idea why two bird groups, that I have been sharing to for a long time suddenly suspended me with no explanation. I only group share bird pics.

Desired outcome: Being allowed to share to bird groups.

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9:50 am EST

Facebook Change my profile facebook account to facebook page

Hi Facebook team, I am reporting to you. Convert my Facebook profile ID to a Page Because I have many friends who want to be added but due to terms and conditions only 5000 people can be added. You are requested to transfer my ID to the page so that all people can be added. Along with converting to the page, I should also be verified with a blue tick. Because I do more and more work on Facebook And many friends join me and Facebook benefits. this is my facebook id. https://www.facebook.com/masad.ch.18?mibextid=gik2fB . Will be waiting for your reply Thank you very much .

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9:12 am EST
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Facebook My account has been hacked

Hlo sir. My account has been hacked on the month of December of the last year. I need back to my account. I had lot of memories in my Facebook. And I had friends and I was linked with other apps like games app like free fire. Hacker was changed all my details it's means names and emails, number etc. please please help for me to recovery the account. I am attaching my now present profile name and hacker change email. Now hacker linked number last digits are 80.

I am providing my profile link. So please please 🙏 solve my problem.

Profile link :

https://www.facebook.com/akmal6g?mibextid=ZbWKwL

I need back into my account so please solve it as soon as possible

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5:14 pm EST

Facebook Hackers pretending to be me, scam, unauthorized use of my pages.

January 1, 2024 - Someone has hacked my accounts! Please help! People are being taken advantage of and people are losing money due to this and it sickens me! Plus strange people are coming to my house for a car that is being "sold" which is a Black Kia Optima [protected] with 90,000 miles. They even have my driver's license and flashing it over facebook and messenger. I have been blocked from facebook due to this and my accounts suspended because of this! Please help!

Claimed loss: $500+ that I know of but more people are falling for this because they know me and it needs to stop, please.

Desired outcome: I would love to have my accounts unlocked, not suspended, or even locked down.

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2:00 am EST
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Facebook My account which a scammer accessed

I mistakenly accepted accepted a friend request from someone with the the name luciana later I discovered that the person was a scammer & he came to blackmail me even those who are my friends... So please my humble request is to permanently delete my account for the safety of my friends & my family... My account is... (meckson w phiri)... It happened on wednesday 03:01:2024

Claimed loss: I haven't lost anything yet but am afraid he might send pictures or videos that will be disturbing & blackmailing because he wants money

Desired outcome: Please such people who pretend to be women while they are man for blackmailing people must be banned & arrested.

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10:39 am EST
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Lately, numerous tinnitus ads have been showing up on Facebook. More than one ad shows Shark Tank cast member Kevin O'Leary endorsing the product. Since I've had tinnitus for years, I was interested in a cure. Not suspecting that Facebook would allow a fake ad, and numerous variations of it, I clicked on the link to find out more. The website showed 3...

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12:16 am EST
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Facebook My facebook page mee maratha as well as ksatriya maratha, and shri saptashrungi charitable trust has been hacked on 28/12/2023

somebody who hacked my facebook pages,is posting nuditity story on Mee Maratha Facebook page,and my mobile number is displayed over the facebook pages,so people are complaining about it in large number.please Guide how to recover same? Facebook page link (https://www.facebook.com/meemaraths/).

They are posting Nude pictures as stories and I can't do anything. I have lost access to the accounts. Someone added their own email ID (Screenshot attached) as the admin and removed my account from Meta Business Suite.

Claimed loss: Loss of account and monetisation.

Desired outcome: Access back to the account if possible. Or atleast disable the account from viewable.

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8:06 am EST
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Facebook Inappropriate post – wrong information posted

This is to inform you that the profile ID [protected] belongs to Mk Prakash Bjp had posted certain wrong information in the Facebook about M/s. Ravi Travels and it’s Proprietor. It is spreading unnecessary comments on the post and spoiling the image of a genuine person and his business. Kindly remove the posts and the comments belongs to the mentioned ID.

Claimed loss: Business

Desired outcome: Delete the posts and comments

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2:36 pm EST
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To whom it may concern: Mrs. Ashley Moody sent me a very nice letter on November 17, 2023. I appreciate her courtesy and I have a lot of respect for her. I am writing because I am very concerned about several Facebook accounts that have all been tampered with. Facebook is making it impossible to delete hacked profiles. I started using Facebook for our...

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7:34 pm EST
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Facebook Login

I can't login into my primary and long term facebook accunt, I brlirve the password was changed by a hacker. Theaccount is [protected]@realtyonelv.com, password kb205500. I have 2 accounts. The second one is [protected]@gmail.com which I rarely ro never use. I wish to regain access to the first aforementioned account, I cant no longer access the email address because I am no longer with that company or on thetr server. Could ypo pluase restore my access using my pass word kb205500? Thank you

Desired outcome: recover my account [protected]@realtyonelv.com with password kb205500.

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7:55 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Facebook unnecessary restriction placed on ads account for some unknown reason

I have recently created a business page on my facebook account and recently learnt that i have an advertising restriction placed on the account. I want to be able o verify my details but i am unable to do so since a certain amount of time has elapsed. I dont even know why a restriction was placed in the first instance and i did not receive any notification as far as i can recall that there are restrictions placed until further information was provided.

My email address is [protected]@googlemail.com.

Desired outcome: i would like the restriction to be removed. I can will provide the information that is necessary to verify my details and reinstate the ads account.

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6:53 pm EST
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Facebook Facebook page has been hacked

My account was hacked this past week. My facebook name is Carol Palmer-Amsbaugh. When I log in with my email and credentials I go to the page of a Violet Summers. When I try to reset password , the authentication email has been changed to an email I’ve never had. This person has asked my friends for money, sent obscene things to my friends and is messaging from my dead sons page that they now have control of. I have no idea why I go to another persons page. They also hacked my instagram but I was able to easily remedy that by sending them a video of my face. Why is this so difficult.

Desired outcome: Facebook page restored

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1:02 pm EST

Facebook To receive grant money

Thanks bought 2 visa vanilla 1010.25 of Facebook Gerald Robyin 1012,25 to get grant money 50,000 and pay for the 2 visa gift card July 14, 2023 card number [protected] and [protected] and as speak not only been bank then called Aiken county Sheriff to report and yes im disabled but do what can try help my self that money had saved was for rainy day are someone need food I try to do what best to help ive defiantly did what good Lord has ask for me for what had saved im just wanting my money anything that could be done to help like said have disabilty thanks Daryl Key Thanks again!

Claimed loss: 1012,25

Desired outcome: 50,000

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8:02 pm EST
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Facebook I just had a number of posts removed without explanation

My name is Cleophas Davis, About 7:20 pm today, 15 November 2023, I noticed a number of my posts were removed without explanation. Facebook usually will explain why they removed certain posts but I received none. Can anyone hack into Facebook and delete posts in someone's page? This has never happened that I can think of. So my first thought is Facebook censured me but not in the customary way. So could someone look in to this. If Facebook didn't do it then someone has found a way to hack into it. I notice some of my words being changed to to change the meaning if what I was saying. That too has never happened. So please look into it.

Desired outcome: I want my posts returned back to my page.

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6:38 am EST
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Facebook My account was hacked

My account was hacked by someone logging in from Ibadan Nigeria. Facebook has a security policy that claims it protects you and others on for safety. Well not it my case all of my personal information was changed. I no longer can access the account and to make things worse I’m being solicited as a sex worker. They had sent nude pics of me to several men promising sex for cash and asking other people for money. Facebook has not responded by email and when I report my nude pics their response was they did not detect any violation. I have submitted my government issued ID to gain access to the account and was still denied. It’s so bad I had to go file a police report to get a detective to investigate and help me. I will definitely never use any Meta products ever again in my life after this situation!

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3:13 pm EDT
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Facebook Facebook page

Hi my name is Tereah Henderson

my page was hacked last Winter

and now i can reset my password for my page lyrical capo

also when someone looks me up

they are met with a message that says this page is associated with drugs.

im looking to fix these issues and reset my password

i am seeking helo from customer service so that i can reset my page

[protected]@gmail.com

lyrical capo

thank you

Desired outcome: Reset my pages password lyrical capo

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9:12 am EDT

Facebook Hacked facebook account

Good day!

My account is hacked on facebook

Nnamdi henry ifeanyi

With phone number [protected]

I tried to log in on 28th october being my birthday and but noticed that my account email: [protected]@yahoo.com is no longer existing, my recovering mail was also changed and my date of birth changed from 28 october to 11 may. I am willing to provide any document to prove ownership of the account.

I can be reached through [protected]@yahoo.com or [protected]

Claimed loss: Ownership of my Facebook profile account NNAMDI HENRY IFEANYI

Desired outcome: Suspension of the account and initialization of Ownership verification process

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Marketplace was posted on Sep 5, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7780 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 14, 2024
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