Menu
Write a review
File a complaint
Samsung Customer Service Phone, Email, Contacts

Samsung
Reviews and Complaints

www.samsung.com

Learn how the rating is calculated

1.7 5 Reviews 1673 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Samsung Reviews 5

ComplaintsBoard
F
11:05 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Samsung - Disappointing pre-order experience with samsung middle east – lack of transparency and poor customer service

I submitted a pre-order request for the Samsung Galaxy S25 Ultra (1TB version) under the official campaign announced by Samsung Middle East. Based on an official confirmation from a customer service representative that the device was available, I went through the trouble of issuing a dedicated bank card and funding it specifically for the order. Thi...

Read full review of Samsung
ComplaintsBoard
M
4:07 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Samsung - Getting no help with 2 issues on phone

For approx. 2 weeks now I have been trying to get help with 2 issues on the s25 plus. I have their online chat reps are script bots who answer nothing but will sit silent 80% of the time and just repeat the same scripts. The phone support was no better (but at least tried to answer). I can according to the phone support I can take the phone to a service...

Read full review of Samsung
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Samsung Samsung Air Conditioner Service Scandal: Long Wait Time and Indifference

On June 3, 2024, I purchased an AR35 White AR12TXHQBWK A++ 12000 BTU Inverter Wall Type Air Conditioner from the EPATeknoloji store on the Hepsiburada website. The seller promptly shipped the item, and with HepsiJet XL’s fast and seamless delivery, the product reached me on June 5. On the same day, I called Samsung Turkey customer service to create a service request, but they called me back after three days. When they called back, they scheduled an appointment for June 15, the day before the holiday. Their explanation was that this was the earliest date available due to high demand.

If I bought an air conditioner during the summer heat, the purpose is very clear; such a long waiting time is unacceptable. Every summer, people purchase air conditioners more than in other months, their air conditioners break down, and they need maintenance. The service should have an operation plan accordingly. Saying “we can only schedule this date due to high demand” is disrespectful to the customer. It’s like telling a thirsty person to drink water after 10 days or leaving a deceased person at the grave for 10 days. These things might seem trivial, but this truly shows the value Samsung Turkey and its authorized service give to their customers.

I called the authorized service and Samsung Turkey customer service many times. I suggested, “I’ll pay out of pocket to have the installation done myself, and you can come and approve my warranty then.” They said they couldn’t do that and that they had to install and approve it themselves. I wasn’t given this air conditioner as a gift, nor will I receive payments for using it. It’s a product I paid for, and the purpose of an air conditioner is to cool down during hot summer days. Why they want to make the customer suffer, I have no idea. Also, I’ve been working all year, waiting for a vacation once a year, and they say they’ll come on the day before the holiday, preventing me from going anywhere. Another concern is that they might call on that day and say they couldn’t come due to high demand, ruining my vacation, or they might come and say additional things need to be done, delaying the solution until after the holiday.

I will never purchase even the smallest product from Samsung again. It’s clear they do not care about Turkey. When I told this situation to my close friend in France, he said this was unacceptable, but in this country, monopolized brands like this treat us as second-class citizens with our own money. In short, I do not recommend their air conditioners or any other product from Samsung Turkey.

Read full review of Samsung
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Samsung Dacor (owned by Samsung) damaged my cabinets and then ignored me!

They make a beautiful appliance but they will do NOTHING for you once you pay thousands of dollars to own one.

I purchased a Dacor refrigerator, specifically Model DRF427500AP in October 2023. However, when it was delivered it was missing its leveling feet. I contacted Dacor and Dacor scheduled an authorized service provider to inspect the refrigerator. As a result, the missing parts were ordered and set to be installed at a future date once they were delivered. After significant delay, the missing parts were delivered directly to my home and Dacor scheduled another authorized service provider to install the parts.

The parts were installed on January 31, 2024 and the refrigerator was placed back in its original location. However, in doing so, the Dacor’s service provider caused significant damage to the sides of my new custom cabinets and damaged the front and bottom refrigerator doors so that they are not able to be closed properly. I immediately contacted Dacor and provided several photographs of the damage and was advised on numerous occasions by Dacor customer representatives that I would be contacted to further discuss the matter. However, to date (March 23, 2024) I have yet to receive a resolution or even a response. Due to the negligence of the service provider scheduled and authorized by Dacor, I have been left with damaged cabinets and a refrigerator that is not able to be utilized properly and a bunch of empty promises.

Recommendation: Do not buy anything from them - they only want your money!

Read full review of Samsung
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Samsung Delivery date changed without consent

My issue isn't with Samsung but with the RXO delivery service. They changed the date on me twice without asking me to make sure it was OK. I was not informed of the second change at all! So here I am, at home because I took PTO from work to be here, and they screw me over again! With no offered solutions from them! Samsung better start going with a different delivery company soon.

Read full review of Samsung
Hide full review

Samsung Complaints 1673

ComplaintsBoard
L
2:21 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We purchased a Samsung Bespoke state-of-the-art refrigerator ($2000) from Lowe's on Friday, June 21, 2024. From the start, this amazing refrigerator was malfunctioning; the freezer was freezing up. There was a considerable build-up of frost in and around the freezer drawers, and they became difficult to open and close. Still on the manufacturer's warranty...

Read full review of Samsung
ComplaintsBoard
J
3:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased this refigerator on Sept 25, 2018 (Order No [protected]) with the extended warranty. I have been having on and off problems with the ice maker fsince the end of the warranty I find is totally unacceptable considering the price I paid, 3299.00. I am participating in a class action lawsuit but that does not solve the problem I am having. I would...

Read full review of Samsung
ComplaintsBoard
Y
1:05 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Thursday, June 12th, I took my Samsung Galaxy Z Flip 5 to the authorized Samsung service center, Yıldırım Elektronik in Antalya, requesting that the inner screen protector (film) be replaced. They informed me that due to a visible impact on the screen caused by a lighter falling on it (Point 1), they would not be able to replace the screen protector...

Read full review of Samsung

Is Samsung Legit?

Samsung earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Samsung to be a trustworthy company. Although there's a 17% resolution rate for customer complaints, which deserves attention, Samsung is known for their high standards and safety. If you're thinking about dealing with Samsung, it's wise to check how they handle complaints.

We found clear and detailed contact information for Samsung. The company provides a physical address, 35 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Samsung.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Samsung.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Samsung and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While Samsung has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 17% of 1673 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Samsung. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
V
12:48 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought my Samsung's Galaxy Watch Ultra only 3 months ago occasionally in UAE and went to Serbia for a long time. The watch's sensors stopped works 3 days ago and local (Serbian service centre) told me that I must pay for the diagnostic and possible repairs. The UAE service centre provide me with the answer that it can be repaired free of charge in case on...

Read full review of Samsung
ComplaintsBoard
R
5:03 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In January 2021, I purchased a top-end Samsung QLED TV for SGD 4000 in Singapore, trusting the brand’s global reputation for quality and durability. Fast forward to April 2025, and the TV has developed horizontal lines across the screen — the diagnosis? A failed panel, just four years into ownership. I contacted Samsung support, only to be told that...

Read full review of Samsung
ComplaintsBoard
M
11:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing to raise a formal complaint about my experience with Samsung UK, specifically regarding the failure to deliver the free promotional earbuds that were promised as part of my Galaxy S25 Ultra purchase. Order placed on: 28 January 2025 I have been waiting since 8 February 2025 for these promotional earbuds, and despite repeated attempts to...

Read full review of Samsung
ComplaintsBoard
R
12:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bought phone directly from Samsung on 08/13/24. After ~2 months of use, with no drops or similar misuse, the main screen suddenly stopped working. Found at least 15 similar documented cases in the Samsung Forum indicating it is a recurring, known, manufacturing issue. Sent phone to Samsung Service, ticket #4178695282. Response was: "No Warranty" and a $345...

Read full review of Samsung and 1 comment
ComplaintsBoard
H
5:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear all, I am writing to express my extreme dissatisfaction with the recent service experience I received from Samsung Egypt concerning the repair of my TV. This email details a series of concerning incidents that raise serious questions about a potential manufacturing defect, unethical business practices, technician incompetence, and a blatant disregard...

Read full review of Samsung
ComplaintsBoard
P
11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear All, I would like to submit a complaint regarding a horrible experience i had here in Egypt to buy a Samsung Product which made me now think twice and searching for other brands who offered a better experience! Sorry to say that Samsung Egypt has successfuly turned me from a loyal customer ,almost 90% of my house elecrtonics are samsung... to doubt...

Read full review of Samsung
ComplaintsBoard
K
5:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WHERE the nightmare started, purchased Samsung fridge in Nov 23, it leaked, then would not get cold a month later. Called Samsung, they said Cone appliance couldn't come for 2 weeks, MY mother is 90 years old takes medicine, and had knee surgery, I asked samsung to send a loaner until repair guy fixes fridge, they said NO, I had to buy a temporary fridge...

Read full review of Samsung
ComplaintsBoard
C
4:13 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Samsung Model # DW80CG5450SR

We purchased our dishwasher December 1, 2023. It has been throwing a code since early January, 2024. We have tried to get our dishwasher repaired. We have gone through Samsung and have had one repairman come to look at the dishwasher. Now Samsung is saying that they can not get the parts to fix the dishwasher. They have transferred us to Exchange Department. We have sent the receipts for the dishwasher. When we try to call, we have to jump through many hoops and eventually get hung up on. We have spent hours on hold. I want to know when we will receive credit for our dishwasher so that we can replace it.

Desired outcome: Please refund.

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
Hide full review
ComplaintsBoard
D
7:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 31/1/2024 I bought a TV from the Samsung UK website. It had a retail price of £999 with 10% discount, 5 year warranty and 6 months free Disney+. I also traded in my old TV for a further £100 discount. My Samsung account shows the TV as registered, a requirement for the extended warranty, but with a warranty of 1 year. I went through the registration...

View 0 more photos
Read full review of Samsung
ComplaintsBoard
K
2:32 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On November 12th, 2023, I purchased two Samsung Galaxy S23 Ultra smartphones for a total of $3,030.66, taking advantage of a significant discount ($1,097.98) and an 'Online Exclusive' offer. The phones were promised to be shipped by December 26th, 2023. However, my experience following this transaction has been fraught with inconsistencies and...

View 0 more photos
Read full review of Samsung
ComplaintsBoard
H
4:36 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Samsung TV campaign Samsung Turkiye

After Samsung Turkey did not fulfill its campaign promise by giving Ininal Card ®, the Consumer Arbitration Committee found Samsung Turkey (Samsung Electronics Istanbul Pazarlama...) unfair with the decision of defective service. Enforcement proceedings were carried out by the enforcement office and foreclosure proceedings were carried out against 23 banks, and the campaign promise was collected. I am very much dissapointed with the experinece I have gone through with Samsung Turkey. From now on, I, my family and my relatives will never purchase any of Samsung products.

Claimed loss: "Trust"

Desired outcome: Management of Samsung Turkey ought to be restructured.

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
Hide full review
ComplaintsBoard
J
9:07 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Samsung Top freezer fridge rt16a6195sr

I brought this fridge from Best Buy and had it delivered and installed by Best Buy. The fridge is supposed to be ice marker ready. The freezer section is set up for the ice maker. There water valve, not tubing to the ice maker nothing that has to do with water for the ice maker. The fridge was purchased this year (2024).

I brought this fridge because it was to be ice maker ready.

Desired outcome: I need the parts to install my ice maker.

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
View 0 more photos
Hide full review
ComplaintsBoard
M
9:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Samsung Sumsung Z Fold 5 Refund

I returned a Samsung Z Fold 5 to BestBuy that I ordered from Samsung. I have called 5 times to receive a refund and emailed the receipt over and over and still no refund is every issued. They always escalate my phone call to someone but it is never resolved.

I purchased a Samsung Z fold 5 on Dec 26th. Picked it up from BestBuy on Dec 27th and returned it on Dec 28th. I have not received a refund. I was told that once Samsung Received my return that a refund would be issued.

I have attached the receipt provided by BestBuy.

Claimed loss: $955.86

Desired outcome: refund

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
View 0 more photos
Update by Michelle2421
Jan 18, 2024 9:19 am EST

I ordered a new Samsung fold 5 and sent in my broken Samsung Fold 5 that stopped working after 3 months of ownership. Samsung says it does not take the Samsung Fold 5 as a trade in but refuses to send it back to me. #US155119831

It is also charging me $1000 now for not having a trade in. So I am losing my phone plus $1000.00.

I purchased the phone from Samsung on Dec 27th and mailed Samsung my phone. Samsung sent me an email on Jan 17th saying that my trade in was rejected because they do not accept Samsung Fold 5's. I am requesting that my phone be sent back to me since it is only 3 months old.

Hide full review
ComplaintsBoard
J
12:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife and I are senior citizens. A neighbor called the fire dept because they could smell gas. we are on the 1st floor, and they live on the 3rd floor, It seems that the shaft of the back of the stove knobs are all cracked, and you have no idea if the stove is on or off, The fire dept called the gas company and they removed the knob and said they could...

Read full review of Samsung
ComplaintsBoard
E
12:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We have spent over r300 000 just on display screens we got them not even 2 years ago, now the screens contrast is different between all of them and settings don't help. The display screens were taken to samsung repair centre where they said they would sort out, on receiving them back we only got some units back, and the units that were 2 years old, now they...

Read full review of Samsung
ComplaintsBoard
S
9:44 pm EST

Samsung RF26J7500WH French Door

Was sitting on my couch watching TV when suddenly we heard a sound like ice crashing. Eventually opened the fridge, the bottom shelf had shattered into a million tiny pieces. Glass everywhere, spent an hour cleaning, have cuts on my hands. And now I am missing the bottom shelf. How can this happen unless the glass was defective, shelf was not damaged or overloaded. Glass in my crisper drawers, on my floor everywhere

Claimed loss: $150 in food

Desired outcome: Replace shelf damaged and the other shelves as well if these are defective as well. Reimbursement for food tossed

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
Hide full review
ComplaintsBoard
K
12:52 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Samsung Galaxy Flip 5

I had purchased the Galaxy flip 5 I had also purchased the Samsung Care Plus nowhere in anywhere with that did it state that I had to pay $1500 deposit if something happened to my phone my job I got a piece of metal shaving up under the screen my whole screen blacked out I called Samsung okay it's my fault that's what I pay for insurance for you know lesson learned I'm okay with that I want to pay the $100 deductible then they told me it's another $1,500 I don't have $1,500 to let go of for a few weeks they keep bouncing me around I go and I get another phone fixed so that I can send mine off pay $100 deductible and get another phone I can't get nobody to do that I can't get no answer no no nothing I tried to pay my financial bill it's impossible people are rude you can't get a hold of nobody they just want to bounce you around and I'm so over it my phone has been broken for months and I can't get nowhere but yet they want $1,300.

Claimed loss: Haven't been able to use for 2 hair months

Desired outcome: would like to get new phone as i pay for this stuff.

Confidential Information Hidden: This section contains confidential information visible to verified Samsung representatives only. If you are affiliated with Samsung, please claim your business to access these details.

Read full review of Samsung
Hide full review

Overview of Samsung complaint handling

Samsung reviews first appeared on Complaints Board on Sep 4, 2006. The latest review Replace malfunctioning refrigerator with same model was posted on Jun 22, 2025. The latest complaint Customer service was resolved on Jun 27, 2022. Samsung has an average consumer rating of 2 stars from 1678 reviews. Samsung has resolved 290 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Samsung Contacts

  2. Samsung phone numbers
    +1 (800) 726-7864
    +1 (800) 726-7864
    Click up if you have successfully reached Samsung by calling +1 (800) 726-7864 phone number 0 0 users reported that they have successfully reached Samsung by calling +1 (800) 726-7864 phone number Click down if you have unsuccessfully reached Samsung by calling +1 (800) 726-7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +1 (800) 726-7864 phone number
    Mexico
    8800 555 5555
    8800 555 5555
    Click up if you have successfully reached Samsung by calling 8800 555 5555 phone number 2 2 users reported that they have successfully reached Samsung by calling 8800 555 5555 phone number Click down if you have unsuccessfully reached Samsung by calling 8800 555 5555 phone number 1 1 users reported that they have UNsuccessfully reached Samsung by calling 8800 555 5555 phone number
    33%
    Confidence score
    Russia
    444 7711
    444 7711
    Click up if you have successfully reached Samsung by calling 444 7711 phone number 1 1 users reported that they have successfully reached Samsung by calling 444 7711 phone number Click down if you have unsuccessfully reached Samsung by calling 444 7711 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling 444 7711 phone number
    100%
    Confidence score
    Turkey
    1800 407 267 864
    1800 407 267 864
    Click up if you have successfully reached Samsung by calling 1800 407 267 864 phone number 8 8 users reported that they have successfully reached Samsung by calling 1800 407 267 864 phone number Click down if you have unsuccessfully reached Samsung by calling 1800 407 267 864 phone number 6 6 users reported that they have UNsuccessfully reached Samsung by calling 1800 407 267 864 phone number
    14%
    Confidence score
    India
    1800 228 899
    1800 228 899
    Click up if you have successfully reached Samsung by calling 1800 228 899 phone number 2 2 users reported that they have successfully reached Samsung by calling 1800 228 899 phone number Click down if you have unsuccessfully reached Samsung by calling 1800 228 899 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling 1800 228 899 phone number
    100%
    Confidence score
    Malaysia
    1800 588 855
    1800 588 855
    Click up if you have successfully reached Samsung by calling 1800 588 855 phone number 0 0 users reported that they have successfully reached Samsung by calling 1800 588 855 phone number Click down if you have unsuccessfully reached Samsung by calling 1800 588 855 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling 1800 588 855 phone number
    Vietnam
    +82 222 550 114
    +82 222 550 114
    Click up if you have successfully reached Samsung by calling +82 222 550 114 phone number 8 8 users reported that they have successfully reached Samsung by calling +82 222 550 114 phone number Click down if you have unsuccessfully reached Samsung by calling +82 222 550 114 phone number 4 4 users reported that they have UNsuccessfully reached Samsung by calling +82 222 550 114 phone number
    33%
    Confidence score
    South Korea
    +44 330 726 7864
    +44 330 726 7864
    Click up if you have successfully reached Samsung by calling +44 330 726 7864 phone number 2 2 users reported that they have successfully reached Samsung by calling +44 330 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +44 330 726 7864 phone number 1 1 users reported that they have UNsuccessfully reached Samsung by calling +44 330 726 7864 phone number
    33%
    Confidence score
    United Kingdom
    +353 818 717 100
    +353 818 717 100
    Click up if you have successfully reached Samsung by calling +353 818 717 100 phone number 0 0 users reported that they have successfully reached Samsung by calling +353 818 717 100 phone number Click down if you have unsuccessfully reached Samsung by calling +353 818 717 100 phone number 1 1 users reported that they have UNsuccessfully reached Samsung by calling +353 818 717 100 phone number
    Ireland
    +61 130 042 5299
    +61 130 042 5299
    Click up if you have successfully reached Samsung by calling +61 130 042 5299 phone number 0 0 users reported that they have successfully reached Samsung by calling +61 130 042 5299 phone number Click down if you have unsuccessfully reached Samsung by calling +61 130 042 5299 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +61 130 042 5299 phone number
    Australia
    +64 800 672 6786
    +64 800 672 6786
    Click up if you have successfully reached Samsung by calling +64 800 672 6786 phone number 0 0 users reported that they have successfully reached Samsung by calling +64 800 672 6786 phone number Click down if you have unsuccessfully reached Samsung by calling +64 800 672 6786 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +64 800 672 6786 phone number
    New Zealand
    +42 800 726 7864
    +42 800 726 7864
    Click up if you have successfully reached Samsung by calling +42 800 726 7864 phone number 0 0 users reported that they have successfully reached Samsung by calling +42 800 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +42 800 726 7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +42 800 726 7864 phone number
    Austria
    +32 22 012 418
    +32 22 012 418
    Click up if you have successfully reached Samsung by calling +32 22 012 418 phone number 0 0 users reported that they have successfully reached Samsung by calling +32 22 012 418 phone number Click down if you have unsuccessfully reached Samsung by calling +32 22 012 418 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +32 22 012 418 phone number
    Belgium
    +45 70 701 970
    +45 70 701 970
    Click up if you have successfully reached Samsung by calling +45 70 701 970 phone number 0 0 users reported that they have successfully reached Samsung by calling +45 70 701 970 phone number Click down if you have unsuccessfully reached Samsung by calling +45 70 701 970 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +45 70 701 970 phone number
    Denmark
    +33805 504 504
    +33805 504 504
    Click up if you have successfully reached Samsung by calling +33805 504 504 phone number 0 0 users reported that they have successfully reached Samsung by calling +33805 504 504 phone number Click down if you have unsuccessfully reached Samsung by calling +33805 504 504 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +33805 504 504 phone number
    France
    +49 619 6775 5566
    +49 619 6775 5566
    Click up if you have successfully reached Samsung by calling +49 619 6775 5566 phone number 0 0 users reported that they have successfully reached Samsung by calling +49 619 6775 5566 phone number Click down if you have unsuccessfully reached Samsung by calling +49 619 6775 5566 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +49 619 6775 5566 phone number
    Germany
    +39 800 726 7864
    +39 800 726 7864
    Click up if you have successfully reached Samsung by calling +39 800 726 7864 phone number 0 0 users reported that they have successfully reached Samsung by calling +39 800 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +39 800 726 7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +39 800 726 7864 phone number
    Italy
    +31 889 090 100
    +31 889 090 100
    Click up if you have successfully reached Samsung by calling +31 889 090 100 phone number 0 0 users reported that they have successfully reached Samsung by calling +31 889 090 100 phone number Click down if you have unsuccessfully reached Samsung by calling +31 889 090 100 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +31 889 090 100 phone number
    Netherlands
    +47 21 629 099
    +47 21 629 099
    Click up if you have successfully reached Samsung by calling +47 21 629 099 phone number 0 0 users reported that they have successfully reached Samsung by calling +47 21 629 099 phone number Click down if you have unsuccessfully reached Samsung by calling +47 21 629 099 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +47 21 629 099 phone number
    Norway
    +351 808 207 267
    +351 808 207 267
    Click up if you have successfully reached Samsung by calling +351 808 207 267 phone number 0 0 users reported that they have successfully reached Samsung by calling +351 808 207 267 phone number Click down if you have unsuccessfully reached Samsung by calling +351 808 207 267 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +351 808 207 267 phone number
    Portugal
    +34 902 172 678
    +34 902 172 678
    Click up if you have successfully reached Samsung by calling +34 902 172 678 phone number 0 0 users reported that they have successfully reached Samsung by calling +34 902 172 678 phone number Click down if you have unsuccessfully reached Samsung by calling +34 902 172 678 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +34 902 172 678 phone number
    Spain
    +46 771 726 786
    +46 771 726 786
    Click up if you have successfully reached Samsung by calling +46 771 726 786 phone number 0 0 users reported that they have successfully reached Samsung by calling +46 771 726 786 phone number Click down if you have unsuccessfully reached Samsung by calling +46 771 726 786 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +46 771 726 786 phone number
    Sweden
    +41 800 726 7864
    +41 800 726 7864
    Click up if you have successfully reached Samsung by calling +41 800 726 7864 phone number 0 0 users reported that they have successfully reached Samsung by calling +41 800 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +41 800 726 7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +41 800 726 7864 phone number
    Switzerland
    +86 400 810 5858
    +86 400 810 5858
    Click up if you have successfully reached Samsung by calling +86 400 810 5858 phone number 0 0 users reported that they have successfully reached Samsung by calling +86 400 810 5858 phone number Click down if you have unsuccessfully reached Samsung by calling +86 400 810 5858 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +86 400 810 5858 phone number
    China
    +852 36 984 698
    +852 36 984 698
    Click up if you have successfully reached Samsung by calling +852 36 984 698 phone number 0 0 users reported that they have successfully reached Samsung by calling +852 36 984 698 phone number Click down if you have unsuccessfully reached Samsung by calling +852 36 984 698 phone number 1 1 users reported that they have UNsuccessfully reached Samsung by calling +852 36 984 698 phone number
    Hong Kong
    +81 363 332 000
    +81 363 332 000
    Click up if you have successfully reached Samsung by calling +81 363 332 000 phone number 0 0 users reported that they have successfully reached Samsung by calling +81 363 332 000 phone number Click down if you have unsuccessfully reached Samsung by calling +81 363 332 000 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +81 363 332 000 phone number
    Japan
    +63 24 222 111
    +63 24 222 111
    Click up if you have successfully reached Samsung by calling +63 24 222 111 phone number 0 0 users reported that they have successfully reached Samsung by calling +63 24 222 111 phone number Click down if you have unsuccessfully reached Samsung by calling +63 24 222 111 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +63 24 222 111 phone number
    Philippines
    +65 69 161 261
    +65 69 161 261
    Click up if you have successfully reached Samsung by calling +65 69 161 261 phone number 0 0 users reported that they have successfully reached Samsung by calling +65 69 161 261 phone number Click down if you have unsuccessfully reached Samsung by calling +65 69 161 261 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +65 69 161 261 phone number
    Singapore
    +27 860 726 7864
    +27 860 726 7864
    Click up if you have successfully reached Samsung by calling +27 860 726 7864 phone number 0 0 users reported that they have successfully reached Samsung by calling +27 860 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +27 860 726 7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +27 860 726 7864 phone number
    South Africa
    +94 115 900 000
    +94 115 900 000
    Click up if you have successfully reached Samsung by calling +94 115 900 000 phone number 2 2 users reported that they have successfully reached Samsung by calling +94 115 900 000 phone number Click down if you have unsuccessfully reached Samsung by calling +94 115 900 000 phone number 6 6 users reported that they have UNsuccessfully reached Samsung by calling +94 115 900 000 phone number
    Sri Lanka
    +66 26 893 232
    +66 26 893 232
    Click up if you have successfully reached Samsung by calling +66 26 893 232 phone number 1 1 users reported that they have successfully reached Samsung by calling +66 26 893 232 phone number Click down if you have unsuccessfully reached Samsung by calling +66 26 893 232 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +66 26 893 232 phone number
    100%
    Confidence score
    Thailand
    +971 800 726 7864
    +971 800 726 7864
    Click up if you have successfully reached Samsung by calling +971 800 726 7864 phone number 3 3 users reported that they have successfully reached Samsung by calling +971 800 726 7864 phone number Click down if you have unsuccessfully reached Samsung by calling +971 800 726 7864 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +971 800 726 7864 phone number
    100%
    Confidence score
    UAE
    +54 800 555 7267
    +54 800 555 7267
    Click up if you have successfully reached Samsung by calling +54 800 555 7267 phone number 0 0 users reported that they have successfully reached Samsung by calling +54 800 555 7267 phone number Click down if you have unsuccessfully reached Samsung by calling +54 800 555 7267 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +54 800 555 7267 phone number
    Argentina
    +55 800 124 421
    +55 800 124 421
    Click up if you have successfully reached Samsung by calling +55 800 124 421 phone number 0 0 users reported that they have successfully reached Samsung by calling +55 800 124 421 phone number Click down if you have unsuccessfully reached Samsung by calling +55 800 124 421 phone number 0 0 users reported that they have UNsuccessfully reached Samsung by calling +55 800 124 421 phone number
    Brazil
    More phone numbers
  3. Samsung emails
  4. Samsung address
    129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea (South)
  5. Samsung social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all Samsung contacts
Samsung Category
Samsung is ranked 1 among 399 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.