item incorrectly scanned twice and clerk refused to issue money back
I paid for the items I had purchased and when I checked the receipt, I noticed that the Clerk scanned one item twice which brought the total amount to six when I only had five. I was still standing there and hadn't even picked up my bags yet. I checked in the bag containing the items and it was only five. When I brought it to the attention of the Clerk she...
Read full complaintunethical behavior
I am a manager of a small local Bakery in Anna Il. On Aug 28th at approximately 9:30 a.m. A women who works at the bakery went to the Dollar Tree here in Anna il. on her lunch. She heard 2 of the employees talking and slamming the Bakery while there were other customers there as well. Kathy the employee at the Bakery stated that the tall older lady with glasses her name is Lori was saying how pathetic we were having a benefit for 2 of our ladies in the community who had just pasted in a car wreck. The other lady Kathy stated she was short with short dark brown hair, she thinks her name is Bridget. This lady was stating that the product she had gotten was not done and nasty. They were saying how pathetic the buisness is and it just needs to be shut down all of this with other customers in the store. I may add this buisness has been open since 1953. I believe this type of behavior is VERY unacceptable and nonprofessional. I really hope something is done about this, I dont feel this is the way you want your employees behaving. Please feel free to call me or email me i would like to know if anything will be done to pervent this from happing again. We live in a very small community and we need the small buisness and we dont need people slandering any buisnesses. Thanks for your time. My number [protected] my email [protected]@yahoo.com.
temporary hair color
I purchase a temporary hair color in the shade lavender at my local Dollar tree and I have to say overall that I was disappointed in the product after it dried it felt very crunchy the color was faint it just did not look good not to mention I didn't even have enough probably to do all of my hair and the product is enclosed in on recyclable plastic. Overall very disappointed hope this helps.
returns and exchanges and customer service
I am writing to review the worst experience I have ever had as a customer. I just moved to the area and made a large purchase at dt. Turns out I didn't need all of the items, some of which were unopened food and I had the receipt. I proceeded to the closest dt and eas immediately grossed out by how dirty the store was. When I told the ignorant, slow cashier...
Read full complaint and 1 commentvery unsanitary conditions
The store in Key Largo Florida is going downhill fast, there's a completely new staff over the last 6 to 8 weeks, and the place is just disgusting, there is more open food laying around that has fermented and spilled down the shelves and no one is cleaning it up. I have seen bottles of hot sauce that have been opened and left oozing on the shelf for week...
Read full complaintmanager/cashier experience
Yesterday I visited the Dollar Tree store on 4045 Elvis Presley Blvd in Memphis TN at around 6:45 pm. I witnessed a manager by the name of Dominique discipline a cashier by the name of Tierra in front of over 10 customers in her line. She told her that the night before that she didn't clean up around her station or put up her re-shop & someone else told her...
Read full complaintcondition of store & treatment by employees
I visited Dollar Tree store #4443 Aug. 26 for the first & last time. Of all the many Dollar Tree stores I have shopped when I travel, this was the most unfriendly, messy & dirty of them all. No one greeted me when I entered. Upon entering one employee, who seemed to be the manager lady, rushed right by me & did not say a word. That happened several time...
Read full complaintna
I recently had a fall in the dollar tree in the Oxen Hill Maryland location and it was a disaster I slipped and fell on some small object on the floor under my foot I was going to work and wearing work shoes that are "NONSLIP" so therefore it wasn't the shoes... NOBODY helped me and I sat the floor for about 20 minutes nobody but other customers came to...
Read full complaintemployee - bullying customers in the parking lot
On Saturday, August 24th around 11:00 am I dropped my daughter off for work in the plaza on Cedar. While on Cedar I thought maybe I should get these bookbags and supplies at Dollar Tree since I'm already on Cedar. I pulled to the back of the parking lot, whereas the dollar tree truck was unloading merchandise for the store. In about 500 feet there were...
Read full complaintlack of customer service experience.
Great store, I have been a regular costumer for 4 years. I am a volunteer at church for many years and my job requires me to offer costumer service all day long. God forbid I treat 1 soul the same way I was treated by a new cashier they have currently. For the first time in 4 years I had the need to exchange 1 BAG of decorative rocks ( PRICE 1.00) for a...
Read full complaintthe fort wort star telegram sunday paper coupons
This is in reference to the store manager at 5216 S State Hwy 360, Grand Prairie, TX 75052. For more than once I have been to he store to purchase the Fort Wort Star Telegram Sunday paper to take advantage of the coupons. I was told that the limit is only three per customer, Every time the paper is missing the P&G and Smart Source and Retail me Not coupon...
Read full complaintemployees
The employees at the dollar tree in newport tn stay high on something all day there is only 1 register open when there is 100 people in the store one of the employees was over heard by me and my husband talking about how most of the people who come in are nasty. My husband found her on facebook and she post things about the customers on there. What kind of place lets drug addicts and just overall horrible people work for them. I am attaching the screenshot of the employee who was bad mouthing customers around other customers her name is madison brooke dover
misappropriate behavior by manager
August 22nd of 2019 a so called manager David was screaming at a young lady named Shania in a very threatening manner, as well as kept invading her space all while I was stand there and it was all over her telling him he couldn't leave her in the store alone so he could leave the premises to get something to eat. oh and the young lady is pregnant but as he...
Read full complaintservice/store
My family and i shop there and we continue to be appalled at what is listed as a "model store". Get this, i was in line the other day and there were these two teenagers with a small kitten. There were children everywhere and it was pretty busy with two lines open(a rareity), So this tall hispanic girl that is usually quite rude and brusque looks at the kitten while shes checking out this family and actually says, "[censored]ing cats" quite loudly and clearly. I was floored but not surprised. Another instance i saw was with the tall rude black girl, a disabled man was checking out, holding his cane and his sandwich in his hand, and she made him bag his own groceries while being rude to him. This whole store is trash, from how it looks to the employees and management, (they only hire black and hispanics). We need something done about this flagrant disregard to thier company policies.
store employees
I have noticed one of the management team members smelling of alcohol on a number of occassions. The name on his badge is Elmo. Normally when I go into the store, I am never greeted upon entering. The only team members that will greet me is Ethan or Matt. On one occassion, I went in, got what I needed, proceeded to the check out, and waited for over 10...
Read full complaintservice
I brought my 4 children in there tonight to spend their allowance and all was fine until we got to the cash to pay and they had the bell out to ring for service as she was in the office with 2 other people talking with them. My son rang the bell and she proceeded to yell at them while sitting in the office abput being there in a minute and it wasnt just a...
Read full complaintservice
I went into the dollar tree in wadsworth for my child to pick out a toy as a reward for something he had done. We go through the store and he picks out a toy that he is so excited about. We get to the register and the item rings up as an unsellable item and they will not allow us to purchase the toy. Why would you have items on your shelves that are for...
Read full complaintentire store
Both Dollar Tree stores in Fargo are empty, dirty, and trashed. The store on 13th Avenue has been a mess for years and upper Management doesn't do a thing to fix it. They just let all of the stores get trashed! Dollar Tree can't keep any employees because they are forced to work on there breaks because they are short staffed, usually one manager and one cashier. The Distrct Managers come in on power trips and want things done there way. A couple months later that manager is replaced with a new one and wants things done a different way.
employees
There is a colored woman with glasses that always smells of marijuana. She isn't behind the register. I thought she was let go because she was not at the store for awhile but I have noticed her back working again. She is beyond rude to my husband and I. My husband asked her to assist in getting an item from a high shelf and she told him " your just as tall...
Read full complaint and 1 commentbergen record sunday (newspaper)
I went to the store on this zipcode store#3472 I as the manager Nancy at this store on 8/19/19 about the Sunday's newspaper to see if she can let me get the coupons in them knowing it was already Monday to see if I can get them for free she said no because they sell it for the entire week had to pay 6 dollars for the newspapers. Aren't they free? Because its Monday and those were the unsold newspapers?
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