manager/cashier experience
Yesterday I visited the Dollar Tree store on 4045 Elvis Presley Blvd in Memphis TN at around 6:45 pm. I witnessed a manager by the name of Dominique discipline a cashier by the name of Tierra in front of over 10 customers in her line. She told her that the night before that she didn't clean up around her station or put up her re-shop & someone else told her...
Read full complaintcondition of store & treatment by employees
I visited Dollar Tree store #4443 Aug. 26 for the first & last time. Of all the many Dollar Tree stores I have shopped when I travel, this was the most unfriendly, messy & dirty of them all. No one greeted me when I entered. Upon entering one employee, who seemed to be the manager lady, rushed right by me & did not say a word. That happened several time...
Read full complaintna
I recently had a fall in the dollar tree in the Oxen Hill Maryland location and it was a disaster I slipped and fell on some small object on the floor under my foot I was going to work and wearing work shoes that are "NONSLIP" so therefore it wasn't the shoes... NOBODY helped me and I sat the floor for about 20 minutes nobody but other customers came to...
Read full complaintemployee - bullying customers in the parking lot
On Saturday, August 24th around 11:00 am I dropped my daughter off for work in the plaza on Cedar. While on Cedar I thought maybe I should get these bookbags and supplies at Dollar Tree since I'm already on Cedar. I pulled to the back of the parking lot, whereas the dollar tree truck was unloading merchandise for the store. In about 500 feet there were...
Read full complaintlack of customer service experience.
Great store, I have been a regular costumer for 4 years. I am a volunteer at church for many years and my job requires me to offer costumer service all day long. God forbid I treat 1 soul the same way I was treated by a new cashier they have currently. For the first time in 4 years I had the need to exchange 1 BAG of decorative rocks ( PRICE 1.00) for a...
Read full complaintthe fort wort star telegram sunday paper coupons
This is in reference to the store manager at 5216 S State Hwy 360, Grand Prairie, TX 75052. For more than once I have been to he store to purchase the Fort Wort Star Telegram Sunday paper to take advantage of the coupons. I was told that the limit is only three per customer, Every time the paper is missing the P&G and Smart Source and Retail me Not coupon...
Read full complaintemployees
The employees at the dollar tree in newport tn stay high on something all day there is only 1 register open when there is 100 people in the store one of the employees was over heard by me and my husband talking about how most of the people who come in are nasty. My husband found her on facebook and she post things about the customers on there. What kind of place lets drug addicts and just overall horrible people work for them. I am attaching the screenshot of the employee who was bad mouthing customers around other customers her name is madison brooke dover
misappropriate behavior by manager
August 22nd of 2019 a so called manager David was screaming at a young lady named Shania in a very threatening manner, as well as kept invading her space all while I was stand there and it was all over her telling him he couldn't leave her in the store alone so he could leave the premises to get something to eat. oh and the young lady is pregnant but as he...
Read full complaintservice/store
My family and i shop there and we continue to be appalled at what is listed as a "model store". Get this, i was in line the other day and there were these two teenagers with a small kitten. There were children everywhere and it was pretty busy with two lines open(a rareity), So this tall hispanic girl that is usually quite rude and brusque looks at the kitten while shes checking out this family and actually says, "[censored]ing cats" quite loudly and clearly. I was floored but not surprised. Another instance i saw was with the tall rude black girl, a disabled man was checking out, holding his cane and his sandwich in his hand, and she made him bag his own groceries while being rude to him. This whole store is trash, from how it looks to the employees and management, (they only hire black and hispanics). We need something done about this flagrant disregard to thier company policies.
store employees
I have noticed one of the management team members smelling of alcohol on a number of occassions. The name on his badge is Elmo. Normally when I go into the store, I am never greeted upon entering. The only team members that will greet me is Ethan or Matt. On one occassion, I went in, got what I needed, proceeded to the check out, and waited for over 10...
Read full complaintservice
I brought my 4 children in there tonight to spend their allowance and all was fine until we got to the cash to pay and they had the bell out to ring for service as she was in the office with 2 other people talking with them. My son rang the bell and she proceeded to yell at them while sitting in the office abput being there in a minute and it wasnt just a...
Read full complaintservice
I went into the dollar tree in wadsworth for my child to pick out a toy as a reward for something he had done. We go through the store and he picks out a toy that he is so excited about. We get to the register and the item rings up as an unsellable item and they will not allow us to purchase the toy. Why would you have items on your shelves that are for...
Read full complaintentire store
Both Dollar Tree stores in Fargo are empty, dirty, and trashed. The store on 13th Avenue has been a mess for years and upper Management doesn't do a thing to fix it. They just let all of the stores get trashed! Dollar Tree can't keep any employees because they are forced to work on there breaks because they are short staffed, usually one manager and one cashier. The Distrct Managers come in on power trips and want things done there way. A couple months later that manager is replaced with a new one and wants things done a different way.
employees
There is a colored woman with glasses that always smells of marijuana. She isn't behind the register. I thought she was let go because she was not at the store for awhile but I have noticed her back working again. She is beyond rude to my husband and I. My husband asked her to assist in getting an item from a high shelf and she told him " your just as tall...
Read full complaint and 1 commentbergen record sunday (newspaper)
I went to the store on this zipcode store#3472 I as the manager Nancy at this store on 8/19/19 about the Sunday's newspaper to see if she can let me get the coupons in them knowing it was already Monday to see if I can get them for free she said no because they sell it for the entire week had to pay 6 dollars for the newspapers. Aren't they free? Because its Monday and those were the unsold newspapers?
district manager - dan
I was not impressed with my first encounter/meeting with Dan. I have never meet him prior to today, however, the complaints that I have heard from other associates and managers sure rang true. He is a person that leads by intimidation, harassment, and shows blatant disrespect to anyone that questions his directives or criticizes "his way" of doing things. His lack of professionalism is just more evidence that he is not qualified to manage people. He has a narcissist attitude. Now i see first hand why so many managers and associates are leaving Dollar Tree. At the store i was helping out today, they have been without a manager since June! The moral is so low that three more associates are leaving that store within a week or so. I stock at many stores to help out. Today I was working on Halloween candy, decorations, etc.. That's when Dan walked into the store, several hours after I started my shift. Having never meet him before, I greeted him like I do every customer, the way we are trained to greet customers. He then asked, who are you? That he didn't
know I was working at this store because no one got his approval. After showing Dan the section I was working on, the first thing he said was that it was all wrong! Thanks! Moral at each of these stores is very low, the turnover rate shows this fact. Dollar Tree is not losing good associates, they are losing good PEOPLE! People that have been there for years! That's one of Dan's problems, just like he said to me today, we are replaceable! We are just associates! So today, he asked me to point out the problems that I saw in the store. I laid out several, and with each one I could tell he was getting more agitated by the things I was telling him. At first, I thought perhaps he really understood, but when he had me meet him in the stock room I found out differently. Everything that i showed him and shared with him as problems that I see, he took personal. He got extremely defensive and at that point I left the stock room, nothing left to be said. I returned to stocking. Five minutes later he told me to log out and go home! I mean really? Can I stop at the store first Dan? This was not professional, he took my conversation with him personal! Poor management response. Look, I am 64 years old. 100% disabled veteran. I am retired. This job supplements my income. I don't have to work. This is NOT about me! This is about the good people i have meet at the various stores and to hear how they are being treated. People that depend on this job. People that really need the money. These are people young and old. Future managers, stable cashiers, Dan is causing to leave. Who needs it for $8.25 an hour? People get hired by managers. Their loyalty to the manager goes a long way to a successful store! When you burn out the managers, or treat them like fools, associates see this and moral goes down. Do more, get nothing in return except do more! That is the Dan way!
manager archer or archie's refusal to check my merchandise, verbal abuse and very nasty attitude.
When the checker's register in the line I was next in, failed, Manager Archie opened his register. He not only refused to check me next, he was verbally abusive, saying, " I'm not studying her [censored]." He proved that he doesn't want my business, my relatives, my friends nor my neighbors shopping in his store anymore. I told him I was next and he lost hi...
Read full complaintcashier: nakeshia
When I finally got to the cashier to ring up my 2 items, I asked her where her help was. (there were 12 more in line after me and I waited in line for sometime) She snapped back at me "I am the only cashier, I don't got a problem with it. Do you?" I calmly said " No need to get defensive with me on a question." She said they said they never have 2 cashier...
Read full complaintmanager - tina
Cashier Tiffany requested cashier back-up/help over the intercom. Her line had about 8+ people in it, as the store was quite busy, and she was the only cashier. I was in the store around 20 minutes and this was the only time she asked for help. In the aisle over from me, I heard in a very loud and angry voice, "Oh my God, Tiffany, again!?" I felt the...
Read full complaintthe cashiers
This was the first time I been to this Dollar tree store and I am a party plan so I buy some of my items at Dollar tree . As I was on line with my daughter and husband, I ask my daughter to grab three Suavitel Fabric Conditioner Sheets, as she was going on the right side of the store next to the cash registers the Cashier by name Symona as she says yells at...
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