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manager
I (Mari) am/was an employee of Dollar Tree & have had numerous issues with my manager Clarissa Moore. Most recent incident 09/01/2019. I contacted Clarissa to change my requested time off because Clarissa scheduled me to work on those times. When I initially contacted (soon as I saw she scheduled me) her she was too busy to talk. I waited a day or so ...
Read full review of Dollar Treeballoon order
I went into the orange connecticut store on saturday august 31st andgave them my balloon order which I paid for before I left the store and said i'd pick it up between 6 and 8. I got there about 7:30 and they did not have my bones they said they do not have an order for balloons. So when I went to pick them out again they didn't have one of the bones so...
Read full review of Dollar Treecashier/customer service
On 9/2/19 I visited store #4667. The associate who rung up my order was Valerie. I placed my shopping basket on the register to separate the items that I wanted to purchase from the customers behind me. Valerie told me to empty the basket, which no other cashier at this location has ever requested (including Valerie until today). I asked Valerie why - she...
Read full review of Dollar Tree and 1 commentproduct availability
Store #326 is a disaster. There are boxes in the aisles and empty shelves! Yesterday, a manager told a customer while sitting in a chair, that they had plenty of stuff and if she wanted to go out back, there were boxes to be put on the shelves. Sure enough, there were plenty of items to be put on the shelves, but nothing was being done. Not once, have I been in this store, that it is completely filled. Always items to be put on the shelf.
Maybe, you need to get someone from another dollar tree to come down and show them how it is done. I have been to south carolina and minnesota and always find them neat as a pin.
rude & disrespectful employee
On 8/30/19 at approximately 6:15 pm I went into the Dollartree to buy some items. When I brought the items to the counter the cashier by the name of Gena started to check out my items. She somehow punctured the can of soda and it spilled all over the plastic bag and everything that was in the bag. At that time I said to Gena that I was going to get the same...
Read full review of Dollar Treevery rude employee
At the 72209 DT i bought 1 box of dryer sheets 1.09 with tax i pay the cashier 5.10 and she only gives .01 my change I said you still owe me 4.00 dolars and thats when the [censored] hit the giant fan Her and the mansger were so rude it was kind of like the TZ I had to wait 5 minutes to only get 3.80. [censored] said i only shorted you .20 cents. She told it was all my fault and not to shop there again...
manager/complaint
I worked at 4480 for 3 years, I loved working there, was a great place to work at, with that being said my new manager Anthony buckler didn't seem like he liked me very much since he got there, this last year has been very bad for me and my family, I got really sick and had to have 3 surgeries on one day, that was before he got there, but I got evicted from...
manager
I worked at the dollartree( 65 Lawrenceville GA 6786940006 )January 2016 to October2016... I gave a notice, wored, and left for the military October2016... I can home about 2 yrs later and had the manager file a Officail MILITARY LETTER OF REFERENCE for me on August 2018...a week ago 8/2019 I applied to a different dollertree location(WESLEY Chapel road...
policy/ employee complaint
I have a complaint about a store the on the east side of Tyler the Dollar Tree the manager is unbelievable I was in the store on two different occasions and heard her make derogatory comments about one of her assistant managers totally unprofessional this woman is not doing her job and she is expecting the other manager to catch her slack because he can't...
Read full review of Dollar Tree and 1 commentemployee
The employee, who's name tag said "Jeanie" was absolutely rude, she was too busy standing around on a video chat instead of helping and answering my questions, she rudely rolled her eyes at me when I came into her line and interrupted her video call to be rung up, as I was leaving she said "these customers man, like who the [censored] shops here, " I don't...
Read full review of Dollar Treecustomer service
I have been coming to this location for years up until recently. The customer service is terrible. No greeting or anything. There are not enough employees and the new people seem to not like their jobs. I have come in for something as simple as balloons only for 2 employees to walk right past me and go in the office. 1 register open and a line full of people. I will no longer be shopping at this location
Read full review of Dollar Treeno carts
Yesterday we went to this location to stock up, but there were no carts or hand baskets. How am I supposed to carry over $100 worth of merchandise with nothing to carry them in? We had to go to another location, where they had carts. We were not able to take it out of the store, but could pull up out front and load from the cart inside. I could not believe absolutely nothing to carry my purchases in while shopping. Very disappointed.
item incorrectly scanned twice and clerk refused to issue money back
I paid for the items I had purchased and when I checked the receipt, I noticed that the Clerk scanned one item twice which brought the total amount to six when I only had five. I was still standing there and hadn't even picked up my bags yet. I checked in the bag containing the items and it was only five. When I brought it to the attention of the Clerk she...
Read full review of Dollar Treeunethical behavior
I am a manager of a small local Bakery in Anna Il. On Aug 28th at approximately 9:30 a.m. A women who works at the bakery went to the Dollar Tree here in Anna il. on her lunch. She heard 2 of the employees talking and slamming the Bakery while there were other customers there as well. Kathy the employee at the Bakery stated that the tall older lady with glasses her name is Lori was saying how pathetic we were having a benefit for 2 of our ladies in the community who had just pasted in a car wreck. The other lady Kathy stated she was short with short dark brown hair, she thinks her name is Bridget. This lady was stating that the product she had gotten was not done and nasty. They were saying how pathetic the buisness is and it just needs to be shut down all of this with other customers in the store. I may add this buisness has been open since 1953. I believe this type of behavior is VERY unacceptable and nonprofessional. I really hope something is done about this, I dont feel this is the way you want your employees behaving. Please feel free to call me or email me i would like to know if anything will be done to pervent this from happing again. We live in a very small community and we need the small buisness and we dont need people slandering any buisnesses. Thanks for your time. My number [protected] my email [protected]@yahoo.com.
temporary hair color
I purchase a temporary hair color in the shade lavender at my local Dollar tree and I have to say overall that I was disappointed in the product after it dried it felt very crunchy the color was faint it just did not look good not to mention I didn't even have enough probably to do all of my hair and the product is enclosed in on recyclable plastic. Overall very disappointed hope this helps.
returns and exchanges and customer service
I am writing to review the worst experience I have ever had as a customer. I just moved to the area and made a large purchase at dt. Turns out I didn't need all of the items, some of which were unopened food and I had the receipt. I proceeded to the closest dt and eas immediately grossed out by how dirty the store was. When I told the ignorant, slow cashier...
Read full review of Dollar Tree and 1 commentvery unsanitary conditions
The store in Key Largo Florida is going downhill fast, there's a completely new staff over the last 6 to 8 weeks, and the place is just disgusting, there is more open food laying around that has fermented and spilled down the shelves and no one is cleaning it up. I have seen bottles of hot sauce that have been opened and left oozing on the shelf for week...
Read full review of Dollar Treemanager/cashier experience
Yesterday I visited the Dollar Tree store on 4045 Elvis Presley Blvd in Memphis TN at around 6:45 pm. I witnessed a manager by the name of Dominique discipline a cashier by the name of Tierra in front of over 10 customers in her line. She told her that the night before that she didn't clean up around her station or put up her re-shop & someone else told her...
Read full review of Dollar Treecondition of store & treatment by employees
I visited Dollar Tree store #4443 Aug. 26 for the first & last time. Of all the many Dollar Tree stores I have shopped when I travel, this was the most unfriendly, messy & dirty of them all. No one greeted me when I entered. Upon entering one employee, who seemed to be the manager lady, rushed right by me & did not say a word. That happened several time...
Read full review of Dollar Treena
I recently had a fall in the dollar tree in the Oxen Hill Maryland location and it was a disaster I slipped and fell on some small object on the floor under my foot I was going to work and wearing work shoes that are "NONSLIP" so therefore it wasn't the shoes... NOBODY helped me and I sat the floor for about 20 minutes nobody but other customers came to...
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".
4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.
5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct.
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Overview of Dollar Tree complaint handling
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Dollar Tree contacts
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Dollar Tree phone numbers+1 (800) 266-8733+1 (800) 266-8733Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone numberOrders+1 (877) 530-8733+1 (877) 530-8733Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone numberCustomer Service
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Dollar Tree emailsinfo@dollartree.com100%Confidence score: 100%Support
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Dollar Tree address500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
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