Dollar Tree
reviews and complaints

The employees at the dollar tree in newport tn stay high on something all day there is only 1 register open when there is 100 people in the store one of the employees was over heard by me and my husband talking about how most of the people who come in are nasty. My husband found her on facebook and she post things about the customers on there. What kind of place lets drug addicts and just overall horrible people work for them. I am attaching the screenshot of the employee who was bad mouthing customers around other customers her name is madison brooke dover

My family and i shop there and we continue to be appalled at what is listed as a "model store". Get this, i was in line the other day and there were these two teenagers with a small kitten. There were children everywhere and it was pretty busy with two lines open(a rareity), So this tall hispanic girl that is usually quite rude and brusque looks at the kitten while shes checking out this family and actually says, "[censored]ing cats" quite loudly and clearly. I was floored but not surprised. Another instance i saw was with the tall rude black girl, a disabled man was checking out, holding his cane and his sandwich in his hand, and she made him bag his own groceries while being rude to him. This whole store is trash, from how it looks to the employees and management, (they only hire black and hispanics). We need something done about this flagrant disregard to thier company policies.

Both Dollar Tree stores in Fargo are empty, dirty, and trashed. The store on 13th Avenue has been a mess for years and upper Management doesn't do a thing to fix it. They just let all of the stores get trashed! Dollar Tree can't keep any employees because they are forced to work on there breaks because they are short staffed, usually one manager and one cashier. The Distrct Managers come in on power trips and want things done there way. A couple months later that manager is replaced with a new one and wants things done a different way.

I was not impressed with my first encounter/meeting with Dan. I have never meet him prior to today, however, the complaints that I have heard from other associates and managers sure rang true. He is a person that leads by intimidation, harassment, and shows blatant disrespect to anyone that questions his directives or criticizes "his way" of doing things. His lack of professionalism is just more evidence that he is not qualified to manage people. He has a narcissist attitude. Now i see first hand why so many managers and associates are leaving Dollar Tree. At the store i was helping out today, they have been without a manager since June! The moral is so low that three more associates are leaving that store within a week or so. I stock at many stores to help out. Today I was working on Halloween candy, decorations, etc.. That's when Dan walked into the store, several hours after I started my shift. Having never meet him before, I greeted him like I do every customer, the way we are trained to greet customers. He then asked, who are you? That he didn't
know I was working at this store because no one got his approval. After showing Dan the section I was working on, the first thing he said was that it was all wrong! Thanks! Moral at each of these stores is very low, the turnover rate shows this fact. Dollar Tree is not losing good associates, they are losing good PEOPLE! People that have been there for years! That's one of Dan's problems, just like he said to me today, we are replaceable! We are just associates! So today, he asked me to point out the problems that I saw in the store. I laid out several, and with each one I could tell he was getting more agitated by the things I was telling him. At first, I thought perhaps he really understood, but when he had me meet him in the stock room I found out differently. Everything that i showed him and shared with him as problems that I see, he took personal. He got extremely defensive and at that point I left the stock room, nothing left to be said. I returned to stocking. Five minutes later he told me to log out and go home! I mean really? Can I stop at the store first Dan? This was not professional, he took my conversation with him personal! Poor management response. Look, I am 64 years old. 100% disabled veteran. I am retired. This job supplements my income. I don't have to work. This is NOT about me! This is about the good people i have meet at the various stores and to hear how they are being treated. People that depend on this job. People that really need the money. These are people young and old. Future managers, stable cashiers, Dan is causing to leave. Who needs it for $8.25 an hour? People get hired by managers. Their loyalty to the manager goes a long way to a successful store! When you burn out the managers, or treat them like fools, associates see this and moral goes down. Do more, get nothing in return except do more! That is the Dan way!

On 8/11/2019 around 12:30pm, I went to the Dollar Tree store (Sandersville Georgia) to purchase some items that I had coupons for. Ms. Ginger stated that she could not accept the coupons even though it stated any kind. It did not have a count but it did show picture of that product in a 6 or 12 counts. The product that I had was a six count but she still refuse to accept it stating that her store manager said that she couldn't. Ms. Ginger was so rude and when I asked for the corporate number she stated that she didn't have it and that it should be on my receipt. She then got the items and took them away without asking me did I still want them. When I got my receipt the corporate number was not on here, therefore I had the cashier to call her back up there to the register so that I could ask her again for the phone number to the corporate office. When she came back she was once again very rude and went into the office to get the number. After about 5-7 min of waiting on her to come back she came out and handed me a piece of paper with a number on it. I went to my car and called the number which was incorrect. I wrote the correct number down on my receipt and took it in to her but I had to give it to the cashier because went walked out and sat on the sidewalk to smoke a cigarette. Ms. Ginger was absolutely rude and need to be trained on the proper way to treat customers.

I am complaining about your E Patchogue store in E Main St. You have 2 cashier's there that are clueless. One was transferred from another store(she seems to have some kind of issue) and the other is make African American. Neither one knows when to call for help when the line is down the aisle. I asked a floor associate to get the manager but to no avail. while the woman was ringing the gentleman could have opened his register but stood there clueless. You had two good managers in there(Tiffany and then John) You have a night manager (Danielle) these people always jumped in the register when needed no matter what they were doing. This store should be closed or get cashier's that know what the hell they are doing. I rather go out if my way to the sunrise highway store in East Patchogue then go around the corner to this one. Get the night cashier Nina with Danielle train these people. Toni Damianakis [protected]

I visited your store #4469 on 8/9/2019.
I am a regular customer at the Dollar Tree I go to.(#3607)
Never had a problem there. Even when it's busy at the store with long lines.
With that said the items, I bought at Dollar Tree were 3 boxes of allergy pills, 1 Cranberry Blend, 1 sweet and spicy, .

Each item is a $1.00. I bought 5 ITEMS Which will be $5.00 plus tax.

The cashier said the total was $6.00.
So I guess each item is 25 cents tax each?
I asked for the Receipt before she threw it in the garage can.

I did add picture of the receipt she gave me that day. Also I added a receipt from the regular Dollar Tree I usually go to which is what Receipt is suppose to look like.

Now I want to know what is really going on here.