Dollar Tree

I am complaining about management in Ottumwa, Iowa. I am not leaving my name or number cause I know that I will be fired if I do. I am sick of management the Store Manager you tell her one thing and the whole store knows your business and she is constantly complaining about the other workers how lazy they are.

Let me give you a example the office is right by the registers and you can hear her and the other assistant manager complaining to each other about wanting time off and how they are sick of it. Well, first off the cashiers are trying to ring people out and you have to hear them bickering back and forth to each other in the office or they will all gather in there and start laughing meanwhile you are out there trying to check people out and hearing them complain to you about not having more cashiers.

Recently I overheard another cashier tell the manager that she had another job and she can not work certain hours and come to find out that they she has her working the same hours that she told her she could not work and it is not her responsibility to find workers to take your shift you have to find someone yourself to cover for you. All she does is do boxes and that is basically it she does not do register and if she does she blames everything on corporate. They told us not to fill the balloon coral they said we cannot put paper to the door saying use the other door, we cannot keep the other door locked.

We can not use carts for our cardboard cause it is unfair to the customers that needs carts. We cannot buy food without the managers ringing us out for associate sale and if you call them up for one they act like you are bothering them if that is such a hassle then allow the cashiers to ring them out give them the right to make the associate sale. Shannon Evans Assistant Manager she is another one that is constantly bickering about everything is corporate she has to do this and that and then when you look she is either in the office or she is just doing boxes.

All the jobs that they can be doing they are leaving to us cashiers and putting we have to Wash the windows, fill the balloon coral, we have to fill the pop cooler, we have to do impulse, we have to fill the batteries, we have to do uboats of candy, we have to put brooms and mops together, we have to make announcements, we have to clean the registers, we have to sweep and mop the store, do the bathrooms, recover, we have to do go backs, glasses and sunglasses we have to fill, basically have a list of things we have to do and you see them just putting out boxes or sitting in the office and eating.

They are saying that Ottumwa is a model store, yeah no thanks to the manager or the assistant manager. Amy Hartman another Assistant Manager. She was only suppose to be seasonal assistant manager they fired Carman McElroy cause she got sick and then they said cause she was a no call no show and they could not get ahold of her. I know for a fact that they can not reach Amy all the time she is either drunk or bringing alcohol to the store and she has no drivers license. Recently I closed with her this past Saturday and she we were in the office she had me count the till and then she told me that I did not have to follow her to the bank or that I did not have to stay at the store. She let the position go to her head she thinks that she is all that and a box of cherrios. She is the only one knows how to recover and making a remark that Jen said you must forgot how to recover cause you are not doing a GOOD JOB in front of customers in the store.

I don't want that one told cause I am the one she knows who told and I know that Sharon Fitch was selling her hydrocodone to the other workers cause they would go out to her car all the time and come back in and go in the office and shut the door. You fired one of the other workers Gina Young cause she was caught stealing, she is not the only one. Recently there was a Christmas bag in the back full of the items from Dollar Tree and they were all complaining it was Sharon Fitches and I was not working for a week or two cause of my schedule but the bag ended up gone.

They are still leaving items in the office for them to purchase and back to Amy she never did have money before she came manager and then now she is taking money out of her own purse and then using it to make the till right and so does the other managers. Amy took some boxes home and she did not ask me to look inside to make sure they were nothing in them and it is Jennifer always saves me boxes and stuff cause I use them. That is fine but when it comes down to bag checks mine is always searched and I have a see through bag you can see all my items. But I don't hear them asking anyone else, I have not given them any single hint to suspect me taking stuff but they are always on my behind.

Marj Young said one day straight to my face cause I said you can clearly see I am not taking anything and she said well we think you are. Really, my bag is clear and you can see everything where am I hiding it? I know that Vicki Miller one night took some cups off the shelf and used it as a coffee cup and nothing was done to her cause I told the assistant manager. The managers in there are rude and make snide remarks to the customers and to the workers but we are not to say nothing.

I was getting 8.00 a hour last year in April of 2017 I was told that I could take the summer off it would not be a big deal and I would be rehired cause it was okay. Fine, I come back to the job and I was told corporate will not allow me to give you 8.00 a hour we can only let you have 7.25 a hour. Really, cause everyone else is still making 8.00 and I am being pushed back to the lowest pay. Sharon comes in clocks in on her days off even though she worked that day she comes in at night and works cause they say they got hours to fill and she does it no matter what. Cause I was standing there listening checking out when they checked her paycheck and one of the assistant managers said well you make that you need to take me out.

Really, I am working my behind off and I am doing what I am suppose to be doing and I make only 7.25 for 17.85 hours and getting 195.00 in pay and she is racking in the money? I am not jealous or anything but I want back the 8.00 a hour like everyone else in the store it is bad enough that people who flip bugars are making more than us a hour. We have to put up with more abuse then them on a daily basis, and we do twice more work then they do.

Back in October 2017 we were all getting over 30 some hours and yes when Christmas rolled around we were getting close to 50 to 60 hours and making good pay checks now we are getting 17 to 13 hours for every two weeks I went and go another job to make up the difference and now she is not wanting to work with me on the hours I told her and please do not let her know I told you I am working 4-12 shift every single night. I told her this two weeks in advance that I was training for this and next week January 27 I would be doing hands on training in a house. In front of the other workers she basically called me a liar.

And back to the workers and management: Brenda Morrison worked there a year ago and then Jen in front of the customers went up to her and basically told her off in front of the entire store she could have politely asked her back in the office instead of yelling at her in front of people. They all have a problem doing that they will tell you off basically any time they seem fit to do it and they call themselves a model store. The manager Marj knows that this one woman Mary G. is a thief and she IS BEST friends with her and they check her out and do nothing about knowing she is a five finger.

They tattle on each other as little children cause the lines were all full we were slammed and then Amy H tells me that I can not check out my step dad or mom cause we are slammed everyone else had to come to my line and she had to check them out. I checked them out cause they want out of there to like everyone else but I had him take over the receipt and the bag to make sure everything was in there that was suppose to be in there. I know I was in the wrong but they have a right to be checked out in a timely manner to and in front of the store she said, why the hell do I want to look at the receipt I don't care. I am doing my job checking people out we were slammed period what was I suppose to do say get out of my line. Then she tells Jen that I checked out my family and blames Bev a {Manager Trainee for another store} turned me in and she does not know my family from anything but she turned me into Jen for doing it. And she said well Bev goes by the book she said she did not want you into trouble but you should not checked out your family. Amy was the only one up at the counter and got pissed off.

Then why make a big freaking deal out of it you check out YOUR friends, your no immediate family and no one bats a eye that is all managers period but when us workers go to check out someone in our family we are in the wrong. Another thief in there is Silver she was hanging around Gina and now she is fired she is all over the other workers and they check her out all the time nothing is said I know she is a thief cause I worked with her and the money accidently dropped in her bag for 2 days and she did not bring it back to where we were working at another store?

Then today January 23 Lori Woolums comes to the front of the store after coming in and says what Amy did and blamed Jen and Jen blamed corporate for saying this. Cashiers, needs a refresher course in recovering cause they do not know what they are doing it does not look nice if you are pulling one item up front all the time. Really, we are not suppose to spend hours recovering you are to pull items up front and then move on. But they are making snide remarks and I am the only one standing there when they do it. I know what I am doing I worked several jobs were you have to recover, and never had a problem. But with these nip picking ninnys they are getting corporate said, corporate said. We can't do this we can't do that we cannot have drinks at the counter we can not.

Come on DO YOU WANT cashiers or certain cashiers seems to me that they have their favorites and the rest of us are just there to be there cause we are being pulled one way or the other. Lori does nothing but freezers and she is coming in on her days off and she gets days off cause she sucks the management behinds so bad same with Sharon, Donna and Lactricia they call her Kish. I mean I know they have grandkids but come on getting more hours than the rest of us cashiers is not even funny.

Today I heard the two main Manager and Assistant Manager bickering about getting time off again take mini vacations. Really, how are you able to take mini vacations cause I know that Jen is saying she is getting over 60 hours in every single week and so is the others they are that high while the rest of us is getting as I said only 13-17 hours. I bet their pay is not no 7.25 a hour, when all they do is lay in the office or doing boxes and I heard they get paid for how many boxes they do. Where is that fair?

Amy was telling me that they get paid for taking the money at the end of the night to the bank? Really, we follow them and we don't get no money for no extra work. It is as if we are being slaves we do all the work and the managers get praised how the store looks or how things is done and we are just there. I feel as if they do not appreciate all the hard work we put into the store it is just words of Oh you done a GOOD JOB, or you are doing good or thank you for working. What?

How about you give us a reason to do more at the job more pay or extra money for doing boxes, selling your drive items, being on the money, not using the button cause they did not want something or it rung to many times we get into trouble for doing that it is a habit they said us doing that? Really, can we control that people don't have enough money, or they change their minds when they are up at the counter? Now we have to keep the receipt with the items that are being returned? What? Managers have to see that you are returning the items? Huh? Are you kidding me? I called the manager up to do a credit card and she acted as if she was annoyed with the whole thing.

When you get slammed takes them forever to get up to the other counter to help you check out so no I don't even call them I allow them to look for themselves to see that I am slammed. Cause I don't want yelled at why didn't you call me or why did you call me look. They put on a front to anyone and everyone in the store that they are so friendly to everyone. Shannon was fired for making fun of people for stinking and she has not changed she is trying not to be caught this time but her attitude is always there and her husband goes in the office, their friends goes in the office, basically anyone can go in the office if they are friends with the management.

Jen Selix {Manager} Marj Young {Assistant Manager} Shannon Evans {Assistant Manager} Amy Hartman {Assistant Manager} bicker about one another to each one of us cashiers.

I heard Jen and Marj complain that they should never hired Amy as a Assistant Manager cause she was contantly a no call no show all the time but she got manager.They complain about her work that she does not do go backs she is checking her own drawer out without anyone in the office how she counts the till without anyone in the office. (But I know for a fact that she drinks beer in her truck when she comes to work, or leaves work she does not have a drivers license) how she is allowing the position go to her head now. She is now the closing manager or Shannon all the time not Jen or Marj they are strictly mornings or afternoons.

Jen and Marj complain about Shannon cause she does not do the assigned things that they want her to do in a timely manner or how she just sits in the office. Shannon is to busy running the customers talking about her new grandbabies or her grandchildren or saying how she does not like how certain one of cashiers are working or the other managers.

Shannon and Jen complains about Marj, how she does not like doing anything or she is contantly sick or wants to go on vacation. ( they don't have anyone check their bags or handbags.)

Shannon, Marj, Amy complain about how Jen does not do anything but complain about how they are working or how they are not getting anything done in their she always has projects for them but not herself.

Lori Woolums is a stir the pot kind of woman she nit picks on how people do stuff and complains she used to be management at Breadaux Pizza and this is how she was taught how everyone else should be taught to do something or constantly bickering about her daughter how she does stuff her or grandkids, how corporate does not like the glass display or the sunglasses or the batteries or anything. She is constantly stirring the pot.

Sharon is constantly complaining about being sick she had cancer she got her hydrocodone taken from her or that someone else won't clean won't sweep or nothing and how she has to come in and do their job. I see her like I said having each manager go to her vechile and come in and go into the office. I am not saying she is selling but I was in the office one night her and Gina was talking about buying hydro's on the black market.

But I know that Marj and Amy are nothing but drunks and go dui's several of them inbetween each other. I know that they all take hydro's if they can get them cause Gina told me that cause she was fired. And how they all take stuff and then bring it back and say they want their money I have a feeling that they take it out when no one else is in there cause they come in at 4 or 5 in the morning. I can not prove it but I have a sneaking suspicion that is what is going on. Lori is always got new stuff for her grandkids and herself and she is always got money and she gets paid just like me.

Same way with the rest of them I know that they do not have any other income but they are able to have money left over on their cards? I pay my bills and try to make a living but nothing is left on the card never. I am getting minimum wage and they are getting 8.00 a hour. How come we are not getting the big hours no more we are told corporate is not allowing nothing it is always the fault of corporate.

Why is it that we are getting the shaft right now? We are not trying to lose our jobs over a $1.00 but the way we are being treated as if we are the problem. I think the whole Ottumwa Store should have new management, period I know that they are good but when they are constantly bickering about one another other employees or customers it is nerve racking. The Managers are about to get the rest of us to walk out due to their favorites period it is not fair to the rest of us how they are treating us.

Like I said I don't want to leave my name or anything cause I am a worker and I don't any of their vindictive actions against me. I know that I would be getting more jobs that are so called just meaningless and aka [censor] jobs threw on me. Cause they won't clean the bathrooms or they won't clean up spills or they won't clean up messes they are allowing all the cashiers to do it only.

Plus you go on a 10 minute break and when you hit the button and fix your lunch you are back up to the register and you are not able to eat but the other's can take a 11 minute cause they smoke and they can get smoke breaks every time you turn around you don't smoke you are stuck at the register or if you are checking out and leave the register and they are checking out they call you back up real fast if you are in the bathroom break.

They take about 4 to 5 breaks in a shift and they say it is manitory that they take it. Really, how about we get the same breaks that they can get being management? I was told to check out and sign out the other night and I didn't and then Amy told me when I was going to she yelled, don't do it cause we are late getting out of here. I was cleaning and doing go backs but she does not want us to clock out.

Why can't we be a little late checking out if we are working in the store? I know it is set for us to clock out at the right time and then all sudden you are told to not clock out. I know that I was hearing we got hours and then all sudden when you are standing there the other assistant managers are crying we don't have hours to give and you see Sharon or Donna or Lori is working more than anyone else. But yet they don't have any other hours.!

Amy----I was getting ready to clock out and I put my cup up on the counter and Amy began yelling in front of customers we told you cashiers that you are not allowed to have your cups or drinks on the counters it is against corporate rules. Huh? I was getting ready to clock out they are getting ready to check me out and she is throwing a fit like a child about my cup being on the counter and my plate cause I was leaving.

What is it going to kill the customers to see you have a cup or a drink cause your throat dries out or you have a snack like everyone else being up at the counter cause you are not able to leave it cause you are stuck there just checking out. But on their counters they are cups their cigarettes are out and their purses are in the office but ours have to be in the back in lockers and the door is wide open and I have caught several people trying to go in the back of the store. I close the door and it gets cold back there or it is hotter than all get out.

I put my pad lock on my locker some of the time and I have had money come up missing but I don't yell about it cause they would say where did you come up with your money?! Then the icebox that is left in the back is suppose to be cleaned out every single night we are not to leave pop or anything in there for ourselves. We are not suppose to leave food or utensils in our lockers they are to be cleaned out every single night.

It is to much we are being ruled out we are being taking advantage of by the managers they are allowed to do stuff but the workers are not able to do anything anymore. I not saying we don't need rules but we need to hear sometimes that they are relaxed we have to wear shirts with collars why? Some of us don't have money for shirts with collars or we can not wear joggers or leggings we have to wear dress pants that is corporate we can not wear shirts with like Christmas durning the week. What? What is it hurting if we wear shirts for the month for Christmas or head bands for that month or that holiday?

I was told by Shannon cause I wore the Grinch shirt one night and she said that is not appropriate its only on the weekends? Why can't we support our football team on weekends? Or college teams? Why can't we wear something different and if we don't wear anything for that weekend for the holiday we are told to wear our normal work wear. Hum, some of us don't have the money to buy dress pants or if your stomach is bloated we are to wear dress pants and shirts with collars. It is professional if you don't wear collars with green shirts we all wear that but we are looked down on if you don't have a shirt with the logo.

If you want us to wear the logo on the shirt then provide the shirts for us plain and simple we wear the gawd aweful green shirts. We can not have different colors in our hair we can not express ourselves in any kind of manner at the store I can understand that you don't want earrings in the face but if you want a color in your hair why not? I had a necklace that had a symbol on it and I was told that I can not wear it to work cause it is not proper. Really it was under my shirt and no one could see it only if I moved a little.

Then we are told we have to have our tags on that is able to see and know the meaning to Get. I can understand but when a lady called Jen and told her that " I DID NOT TURN HER ON" and I got told by Jen that I had to be more friendly and smile toward the customers. How can you be that friendly what am I suppose to hold her hand and make her feel so special? I mean I am not there to turn her on I am there to check her out and get her out of the store in a timely manner. Then another lady I was checking her out and she was still unloading her cart and her daughter did not want items in the bag I gave them to her and kept checking and all sudden the little girl yells, I want it in the bag. I said kindly...I will in a minute you have to wait.

The mother screamed at me Stop being [censor] rude to her daughter I don't have to yell at her. What? I said Wait, a minute how is that being rude? I was checking out and there was 2 people in head of a old man during shift change and they were in the office the man was screaming this is [censor] why isn't there extra checkers. I said kindly we are during shift change we will have another one out. He yelled, That is why people is leaving they can not stand waiting in line we are wanting out of here. I said its okay she had a doctor's appointment he called me a liar.

I mean I was trying to be nice to him and the other guy said it was fine cause one of managers came out to check out to make him happy he stayed in my line and then when he came up to pay I said he had $2.07 he called me a cheater and the store was a rip off and how we are rude and then he went to leave he said a apology can go a long way I said sorry and he said your a smart [censor]. I was told to shrug it off don't say something maybe he was mad or something. Really, guess we are suppose to blow sunshine up everyone's back side and not have any feelings what so ever.

I know this is long winded but I am tired of the management and how we are being treated as cashiers. I hope and pray that something is done we are able to do associate sales, we can go back checking each other out without a ticket for everything for what we bought and it can not be on one ticket it has to be on several tickets. If we worked that day or not we are told to give our associate numbers for our purchases.

I am working less than 4 hours or 5 hours a day and only getting 13 hours for two weeks and only 195 dollars it is unfair cause I have to pay bills too and keep my house and my car insurance and my house insurance and my car fixed. But with a paycheck like this is bad. Tired of management bad talking each other is sick period. I love the job believe me I like the hours but the pay is really bad. I like all the customers but I am tired of being treated like a little child and being belittled in front of the customers it is embarrassing.

I got one more thing to say Jen and the rest of the management knew that Carman McElroy is sick her kidneys were failing and she was in the hospital and they fired her for no call, no show knowing she was sick . They were unable to get ahold of her and then they hire Amy Hartman as a Assistant Manager soon as she went to be Seasonal Assistant Manager they knew they were firing Carman for her and she is no better she is no call, no show's but she is being praised for being a good manager. Really, cause they were screaming about her not calling Jen or texting Jen one day. They were saying they were not wanting to hire her as a Assistant but they had no choice.

The truck people is being just as bad Jen is suppose to help with the truck and then Shannon is saying she needs her leg operated on again for being injured and she has carpal tunnel and she will be taking time off for the surgeries. Jen does not do nothing but do boxes and then she is not the manager she keeps saying call someone else. Really you are the manager the main manager and if I have a problem she says call for someone else? Then why are you the manager? If your not wanting to do your duties then leave it to someone else.

Then again why not give us some instentives to do our jobs or extra jobs for money?! We are doing boxes, we are doing all the jobs and they marking all the boxes for us to do but we don't get any kind of recognition or extra money for our hard work. Plus we sweep the floor and they were suppose to have a guy come and wash it and I was told off that I did not know how to sweep I was suppose to be fast and then the next day the floor was nasty and dirty still but they were there way past 11:30 at night and nothing seemed as if it was cleaned. And then Lori cried that Sharon came in about two nights ago and she mopped the entire store for no money she does it just to have something to do at night. Thank you for reading this and giving this consideration.

This dm is in the habit of breaking dollartree policy and making impossible work consitiond for the managers she supposesly oversees. I have witnessed her discussing with cashiers and asst. Manager how to sabotage a store manager and the actual store . She speaks with asst. Manager daily on personal phone discussing and planning her next move, rather than work with the store manager and rather than for the benefit of dollar tree all together. I know for a fact she has falsified reports to corporate concerning the manager and this has resulted in suspension then termination. Which is unjustified and a huge loss for the company. This has gone unchecked and has already been detrimental to this particular store . She Tracy has a duty to dollartree which she has disregarded and lied about time and again . If she is allowed to continue this she could seriously damage an already shaky reputation . The company should look at dates and times with questions re: former impeccable manager

I worked at a dollar tree on federal hway in Delray Beach FL, the last nite I worked at this location their was a heavy set Spanish manager from the military/Atlantic Ave store covering for the GM.at the end of the nite this manager tried to get me into his car, i had to threaten to call 911 on him.needless to say I quite.ive left messages for the store manager Barbara I think her name was, & I've contacted corporate because I never got paid.dollar tree is refusing to return my calls & refusing to pay me

Im reporting this complaint about the store on 32nd St manager Dena has been showing favoritism to workers who are no show she hired people and they never showed up the back room is hazardous boxes fell down on a Assistant manager in which Dena takks bad about n upon she's the only Mexican worker and the best but always getting blamed on for everything there's another Assistant manager that hardly shows up and she never gets written up for it and my opinion States because she is white she gets away the store manager is been having personal issues that she brings to work and takes it out on the workers who actually do their best District manager Shawn never listens to employees or returns calls this isn't a work environment with everyone is against each other and not thinking about the store it's self I've been there alot n this Mexican assistance manager Blanca is the best they got why would they blame her or yell at her if she hasn't been properly trained but is giving everything she uptained she learned by watching I'm a manager myself and see potential y does the store manager discriminate because she is late but she calls to let them know she is running late do to car problems managers are supposed to write theses down if a explaination is needed I feel u need to look at the problem n not make problems ill be filing a OSHA complaint too have a great evening

Dollar Tree store #6558, Lilburn, Ga

On several occasions within the past three months, I have not been able
to purchase loaves of Bread, 6-pack water bottles, and Jolly Time popcorn kernals. I'm being told that management do not have control of ordering the products / supplies. I would prefer to continue shopping at Dollartree,
however, if inadequate supplies continue I will go to the competition.

I don't even know if I have a job anymore. Paulette is very rude. She is rude to customers as well as her employees. I am a grown woman so we can talk like grown women. And I get paid to cashier. Not stock, cashier, break boxes down, etc. While she does nothing. Now don't get me wrong I don't mind helping one bit. But that's not my job. And to keep customers happy that's what brings them back to shop. I'm tired of apologizing to customers for her actions. It's not fair to them or the business. I was hoping I could get a transfer to another store? That's all. Dickerson Rd, or Madison square that's all. And why you guys don't have a number to call? I hope you are reading this. I worked in the 3409 Gallatin pike. In Nashville TN 37216

I was supposed to work at Dollar Tree January 6th 2018 at 5:30 in the morning I was there the plow guy was plowing the parking lot I was there I called the manager Heather at 5:44 in the morning nobody answered I slid a note through the door around 5:50 -5:55 telling them I was there and the camera see me sliding a note through the door or walking up to the door I went back home cuz it was a blizzard that day soon as I got home I fell back to sleep the manager called me around 6:30 a.m. but none of the managers was up there when I went up there then they fired me because they said of lack of attendance but I was there and none of the managers that show up that morning then I drove by the managers house Brian and him and Heather was still at his house with all the lights off I feel like I just got fired for no reason because of the managers didn't show up when they was supposed to show up then I get fired the next day but they didn't tell me until January 8th around 5:30pm that I was fired. And the manager Heather said that she was there at 5:40 and Angela was there at 5:50 but nobody was there cuz I was in the parking lot the whole time she wasn't there And the store manager Angela knows that the other manager Brian and Heather is in a relationship but they're allowed to still work there in a relationship.

The store on val vista/guadalupe may have lost my business AGAIN today! I keep going to this store only because after it changed management a couple years ago, the turnaround was amazing and i love shopping there . everyone was /is so helpful and happy ! Great at their jobs. Save 1 employee who im told is some kind of asst. Manager? Which is a joke, and today was not a good experiemce at that particular store thanx to julie (?) I think if your a manager act like one so unprofessional and lazy . Then to actually bad mouth the managment and other employees to the customer! She has no clue no matter what question we have or even the basics of jer job. And yet she is still an assistant. Yeah time to shop elsewhere

Hello I wish to remain anonymous, I am sending this complaint in regards of my experience working at my local dollar tree. I didn't work there for very long, about one month and a half to be precise. The store manager I wish to file a complaint for is Danielle Mullins the address for the store she is employed at is 868 S. Boulder Hwy, I politely asked her why I was getting very little hours, and why she kept on giving my work days away to other employees. I have a family to help, and working one day a week isn't going to bring much home. She told me that the reason for my short hours and lack of work days is due to overtime that other employees from other stores make.

To me this makes absolutely no sense, why do employees from our store get their hours cut for overtime of employees that do not work there?
my question is, is she authorized to be changing peoples days and work schedules that are already made? Keep in mind I'm not the only employee being effected by this.

Dollar Tree is opening a new store in Bellefontaine, Ohio and the Manager there degrades the employees his name is Dave he yells at them to get things done for him. He yells at the contractors and the truck drivers that are making delivery to this new store. Dave stated hes been with Dollar Tree for 15 years and they allow this kinda a person to manage their employees? They also hire 20 people to ready the store knowing full well that they will be firing over half of them within a 9 day span. Mainly woman there.They don't value Family s at all! Id rather spend a little more money and shop at Dollar General.

This morning, 1/11/18, I took my 3 grandchildren to the Dollar Tree #4750 in Lakeland, FL. After spending 45 minutes shopping with an infant, a toddler, and a teenager, I proceeded to check out. There were 2 very long lines, but I ended up checking out in the line that "the manager" was using. After ringing up all of my items that came close to $25, my credit card seemed to have an issue in the machine. The manager had me try it numerous times but it was still not working. By now, the children had pushed the cart toward the exit and the manager told me to bring the things back if I had no other source of payment. He told me that, "the people before me used their card and it worked just fine so there is something wrong with your card". I asked him if I could just try to go through another line because I KNOW that my card works (everywhere else), but he insisted that it wouldn't make a difference. He then proceeded to un-bag all of my items, throwing them into the cart. Aggravated and embarrassed, I took the cart full of mangled boxes and went to the other check out lane. (I would have left if not for the children wanting their items) The card worked just fine there and my grandchildren had their toys and lunch items that we came for.
I went back to the office (by now the manager had gone there) and knocked on the door. I explained to him that if it ever happens again, instead of embarrassing and humiliating a customer, perhaps he could be more helpful by suggesting they try another register. Obviously there was a problem with the card reader. He became very agitated and started yelling at me something about "I OFFERED you to use another form of payment!". If I had had another form of payment, don't you think I would have used it instead of being offended by such a cruel person? According to the other workers there, this is not an isolated incident! This is a person who should not be working around, much less overseeing, other people. I told some of the others there that I would definitely be "reporting this incident" and was told wholeheartedly to do so. Something really should be done about his attitude toward customers and staff.

i go to the dollar tree alot but now that its got cold the manger is letting them hang right at the front door i don't like them stand at both doors i'm sorry that they don't have any place to go but i don't like them at both sides of the door i'm a older lady i will not go in there along so please could u please do something about it even if its not cold they are still there. thank you

It's an older African American lady that works the register there everytime we come to the store the lady is talking about people. She works mainly at night an sometimes in the morning on the weekends . Sometimes she doesn't want to give customer service and when she do she talks about the employees in there. Also sometimes she bein the store saying what she's not going to do cause anyone else doesn't do it. This lady is very rude with here Courtney service skills. Here tag says laverne

We frequent the Dollar Tree Store locations #608, 4075 and 5535 quite a bit. After our visit 12/18/2017, we will NO longer shop @ Store # 608. The MANAGER is rude and never helpful. Thought he would be different during holidays. Guess not. The store needs a new manager. If he is a franchisee, maybe he needs a new profession. Will never go there again and mind you, the store is only 1 mile away from where we live. He could NOT take care of his customers on 12/18/2017 - so Store #5535 received our business - Thank you CARA and Misty for helping us. Sure Dollar Tree still got our $$ and our $50 dollar order may not hurt his bottom line, but letting my friends and family know the service is horrible will do it.
TY

I am a teacher and a frequent shopper at Dollar Tree on 5223 Buford Hwy, Doraville, Ga. 30340 in Pinetree Plaza. I always carry a bag to carry my stuff in because I do not have a car. On 12/20/2017, I was shopping at dollar tree, as I entered the store, a cashier yelled out "ma'am, you have to check your bag," and I replied, "do you have a sign that states that or posted anywhere?. I said,"when you have a sign that applies to every customer, I will check my bag." I proceeded to shop. The manager appeared on the aisle I was shopping on and stood close by me. I moved to another aisle, and immediately he moved to the same aisle and was right on my heel. This continued for two more aisles, and by this time I felt I was being followed and harassed. He did not care to be discrete about what he was doing, he wanted to be clear that he was watching me. He was trying to intimidate and harass me because I refused to give up my bag. If there was a visible policy in place I would adhere to it. I've shopped at many dollar trees and have never been asked to check my bag If that was the policy it would be consistent throughout all the stores. I was insulted and appalled by the accusations and harassment. I will not shop at this store if I continue to be subjected to this kind of treatment.

Thank You
Please respond
Angela Davis
[protected]@gmail.com/[protected]

Dollar Tree
Parrot St
Okeechobee, Fl 34974

I do have pictures. This store was once a beautiful, clean store. The shelves are so dirty ( very little product on the shelf) but a crap load of boxes in most of the lanes. The carpets probably have not been cleaned since it opened.

Since food is sold at this location I truly believe the health department should be called in.

Can something be done? When i asked why the product was all over the place in boxes, there answer to me is "they" will not pay us to stay later to stock...really...

A once shopper

Gail Proulx

Old white haired associate called Susie I believe was extremely rude when I placed my shopping basket in what was apparently " the very wrong area". Her tone was extremely rude and irritated and customers waiting behind me also commented. When I suggested she could've used a nicer tone, she continued to reprimand and antagonise. I was angry, upset and embarrassed.
I will NEVER be back to this store and will tell EVERYONE I know neveryo shop there.
I would like an apology and this associate written up for her appalling lack of customer service. It's very clear she doesn't want to be there and makesthat attitude loud and clear to everyone there.

217 S Alton Blvd, Alton, TX 78573

If this website is a place for customers to be able to post a complaint, why was my post deleted? I complained about a store manager, which now I will add her name, Claudia, calling and texting me during her work hours, that she pursued my husband until they began having an affair. In a snap shot that she send me of their messages it said, " Remember I made you talk to me until you gave me your number". Dollar Tree management if you don't like my complaint and don't feel it's appropriate for you to allow me to post this then maybe you should be more careful about the people you actually have managing your stores. And like I stated in the previous post that you deleted, now she advised me not to go to HER STORE anymore. Not only have I been a customer at that store but so has my entire family. This is a small town and I'm sure I'm not the first one this has happened to. Shame on you for trying to cover up for your low standard employee. I'm sure she only has her pick of giving good customer service to certain customers as you with the complaints you choose to allow on this website.

my son asked to use the bathroom, one of the cashiers said it was out of service, then I went and asked my child could use the women and she said no, then I bought fast so my son don't make a mass, when I went to pay the cashier clouse, because she was going to use the bathroom, I found out that sometimes they do not let clients use it to not clean it. That's a shame ...

Good day,

Today (02 Jan 2018) at around 7:15pm I visited one of your store located at the intersection of Warden Ave and Eglinton Ave East. The purpose of the visit to look for Soil/earth for pot, if available.

When I entered into the store I saw a male Sales Associate name Jason (tall person) and asked him about the potential location for the soil for pot. Then he replied, "look around the store". Then I said, " you work here, you may be knowing and that is why I am asking you". Then he said, "When you are in a store, you must walk around for your item".

- Hearing his this comment I became surprised and seems to me like very ignorance to customer, non-supportive, kind of humiliated, not Sales Associate like behaviour and finally non-professional dealings.

Then I went to Cashier name Santiago, to ask for Store Manager. He said that Jason is the Manager. Then he asked me "what is the complain about"? I answered him that this is my part and I asked him about the complaint number. Then Cashier replied me that they do not have any complain number.
- To my view, Cashier's dealing was also not satisfactory at all.

Hope you would investigate and take necessary corrective actions.

With thanks and regards,
Iftikhar Uddin