Dollar Tree

I went to store 3226 in bismarck I love the dollar tree. I was buying paper plates and couple other items when I heard the manager Natasha talking to someone on her cell phone about how Thomas favors her she can get away with anything and how she was stealing money from the tills and Thomas didn't even say a thing and how its been going on for a couple months. Not only did I offer hear this unprofessional conversation she was having she made kept putting her finger up to shush me I've never been so mad before as I was leaving the store Natasha approached me told me have a nice day as she was going out side to smoke however she dropped a glass round tube that I step on and almost fell she said o sorry Dam pipe fell out my pocket. Unprofessional disrespectful rude and raciedt I have never been so offended posses off disrespected as a paying customer as I was by her

Store 3226 iI stopped at dollar tree to pick up a few things Natasha the manager was disrespectful, rude and pushy. I asked for help getting some balloons. She told me I can't help you im going on break have one of the other cashiers do it for you. Unprofessional then when she came back from break she was on her cell phone screaming at someone and. She went right to the office.. Not only could I hear her swearing. Talking about sucking a private part but everyone else did to she told all of us if there's a problem then report me so that I'd what I'm doing I will never go back and shop at that store again. She needs to be fired there is no reason to act the way she did. Natasha does not have the customer service skills to bring in more paying customer ill never shop at that store again

We were in Dollar Tree in Wichita, Kansas, in the Twin Lakes Mini Mall . They were restocking shelves. But they had every isle jammed full of boxes blocking access to me with a cart . My mother in a wheel chair couldn't even shop at all . I couldn't get to anything . It was ridiculous. I have never been in a Dollar Tree that did that when they restock . Wish I would of took pictures . They lost some money today from us .

I work at the store in Havre de Grace, Maryland. I was never told how to make a complaint or go above my manager so I am going to start here. My manager is Tanya and I have had a lot of issues with her being rude and having an attitude with me. I have also had the same problem with one of the assistant managers, Edna, I'm also not the only person who has had issues. There have been customers who have also complained. I have never been rude towards them and I am always respectful, I feel as though I should be treated with the same respect. Since I have been working at this store two employees have quit due to the way they are treated by management. On one occasion a customer called and asked if I would hold newspapers for her, I had previously but was unaware that we are not supposed to, another employee put papers under the register and said they were for somebody. When I told Tanya that I didn't put them there and told her who did she accused me of lying and yelled at me. Also on another occasion I was at the register and Tanya, Edna and Deb were in the office talking badly about the employees and were so loud I could hear them. The customer I was helping shook her head and said that's not right, they shouldn't talk about people like that and everyone can hear them. After I asked them if they had a problem to please come to me. There have been times when I have asked for help because I have had a line and the managers have been rude about it. I run the cash register and stock everyday and they should be expected to do the same! Also, when we are scheduled to get off I feel that we should be off within 5 or 10 minutes but I never get off on time! For example on Monday I was scheduled to work 12:30pm til 5:30pm. At 5:45pm I asked Edna who was supposed to come in and relieve me and she said I don't know I have to check. The employee that was supposed to come in was a no call no show. At 6pm I asked again what was going on and she said very rudely you need to wait a minute! So I said, "I need to pick my son up by 6:30, I was supposed to be off a half hour ago and I'm still ringing customers. I have came in and stayed every time I've been asked to but I can not today, I'm sorry but I need to leave in the next 10 minutes." Five minutes later she came and said that somebody else would be there soon and asked if I could stay until they got there, I said no not really and she still did not take me down. She waited until the other employee came in 15 minutes later and I did not leave until 6:30. I was late picking up my son and I didn't think it was fair the way I was treated AGAIN! I have came in and worked every time they have asked me except one other time. I love working at this store but the managers Tanya and Edna are not qualified to run this store, they have been very rude and unprofessional on multiple occasions. Thank you for your time and hopefully you won't hear from me again! Have a great day! P.S. I would really like my name to stay private because I feel that this complaint will make things worse at work. Thank you!

The store located in Casa DeOro, CA in San Diego County is always filthy. The rugs are dirty, store products are scattered all over the floor ant selves are not neat and well stocked. Management I'd friendly and helpful but obviously lazy and sloppy. It's disgusting and not good for your business. You should send someone I thus store to straighten it out.

I went to store #1753 on Skibo rd of Fayetteville, NC this lovely Tuesday morning (2/6/18) with my best friend. We were going there to shop, not for anything in particular, we always browse the aisles and end up spending 50 bucks on assortments of everything. So anyways, we pull up and she said she wanted to stay in the car and I was confused so I asked why? She said I was going to ask can you grab me a couple of Marijuana tests, and I don't want to come in. I said yeah I can but why are you not coming in? She explained how they always give her a certain look or try to embarrass her. So then I definitely understood so I went in and got some knick knacks and her tests. I get to the register take my stuff out of the basket, except the Marijuana tests and as soon as the cashier sees it(his name is Charles) he says DAMN! Really loud and the woman in front of me starts laughing and Charles does too. Now I know why she didn't want to come in, I was pissed and embarrassed. I wanted to go off but I kept my composure and didn't say one word. When he starts ringing me up he says you know they have Marijuana cream? I want to try it. I looked at him and didn't say anything. He then said I know where to get any when your done with your sober period. I looked up at him in disgust, thinking in my head no he did not just say that! How weird, unprofessional, and just not cool! I again ignored him. He finishes checking me out. And I walked out feeling so angry, and embarrassed. You should never ever make any customer feel embarrassed about what they are purchasing. So unprofessional!

The dollar tree on S Calle Santa Cruz in Tucson, Arizona. Store #4345 is the worst store ever my friend recently bought sonething but later realized it was the wrong color and she called to ask if she could maybe return it and the assistant manager picked up and said hold on not even a hello just hold on and hung up when she called back the assistant manger had to be called back to the front and she took forever she kept my friend waiting for a good 10 minutes then i recently went to pick up some birthday balloons and this african woman was so rude i was only checking to make sure they had the one i wanted and she said to get away from her station then i had to check out with her as she was the only cashier open and she threw all my stuff in one bag i had to ask her to please separate the stuff like i had done and she made a face and rolled her eyes at me. I now understand why my friends would rather go to 12th and valencia the assistant manager and that employee will be the reason that store goes out of bussiness. I will never go back there again

Dear Madam or Sir:
The condition of the Dollar Tree store in Greenville, SC, Augusta Rd & Hwy 25, Zip 29605 is absolutely unacceptable. Dollar Tree usually provides a good selection and excellent savings, but this store has gradually become worse and worse for the past 2 years. The shelves are bare in many instances and does not in have in the stock the items that are supposed to be carried.

The cleanliness of the store is not good and the shelves are unorganized and in disarray. It almost looks like you are shutting down the store.

Can't something be done about this?

I have a complaint about most of the Dollar Tree stores, whatever area of town or city you go to there is always only 1 or 2 lines open no matter how many people are in the store to be checked out.
I travel often and it is like that no matter where you go and no matter the client tell or area.
Also there is always a sign saying we are hiring and there is never enough people working/help I no several people who need jobs and have applied and not gotten a call.
I love Dollar Tree, because I can always find what I need but something needs to change.
I and all of the shoppers should not have to be in line forever to get those bargains your stores have. Yesterday I went to one the two lines were so long I walked out, without purchasing a thing

guess what? i overheard a conversation of one of your managers at store# 7213, sterling heights, michigan that your company…dollar tree, hired a convicted felon, kidnapper, car jacker and is on the sex offender list, as an assistant manger! antoine perkins. i looked up his name on the macomb county public offense records. check it out yourselves. how does this happen? on the application it asks: have you ever been convicted of a felon? he either did not answer the question and was over-looked by your management, district management and human resource management. really? is the dollar tree that desperate to hire people? this has gone public!
[protected]-fc
case type

fc-capital felonies

action:

carjacking
case status:

closed

status date:

12/02/1996
file date:

12/02/1996

case judge:

biernat, jr, james m
dcm track:

next event:

11/21/1996 district court bindover district court bindover
12/02/1996 criminal charges entered pacc 750.520b1c ct1 csc-1st degree (during felony)
12/02/1996 criminal charges entered pacc 750.520b1c ct2 csc-1st degree (during felony)
12/02/1996 criminal charges entered pacc 750.520c1c ct3 csc-2nd degree (during felony)
12/02/1996 criminal charges entered pacc 750.349 ct4 kidnapping
12/02/1996 criminal charges entered pacc 750.529a ct5 carjacking d/c 240084 dof 10/21/96 dob 1/20/74 ctn 5096-[protected] sid 1808122j fingerprints received ret to cir from 37 dist chmura $2, 000, 000 c/s bnd not furn
12/10/1996 notes address change:perkins antoine jose 12770 strasburg detroit, mi 48205
12/18/1996 information, waiver of arraignment information, waiver of arraignment arraign:rdg, wvd, std mte, $2, 000, 000 c/s bnd cont/not furn, asn to jbb, in jail, pjm filed 12/23/96
12/18/1996 order for test for disease/infection ord for test for disease/infection pjm filed 12/23/96
12/18/1996 judge assigned manual john b bruff 12/23/96 14:19 j skrzycki
12/18/1996 notice re: confidential foc recommendation filed conference 01/23/97 at 8:30 arr: bond not furnished, hiv ord sgd, assign to jbb
12/23/1996 conference scheduled - parties notified notified: conference 01/23/97 8:30 a. m.
12/26/1996 notice of trial/conference notice of trial/conference
01/03/1997 notes ntc of trial returned r/f
01/23/1997 clerks note p/t: trial set for 2/5/97 8:30am, deft waives time delay, jbb
01/23/1997 judge john b bruff clk a ciavatta
01/23/1997 court reporter video
01/23/1997 trial scheduled trial 02/05/97 at 8:30 p/t: trial set for 2/5/97 8:30am, deft waives time delay sgd
02/05/1997 clerks note trial-dfts pld no contest to ct 1-csc 1 ct 2-csc 1, ct 3-csc 2, ct 4-kidnappng, ct 5-carjacking, psr req, plea tua, sent - 4/7/97, 1;30p-jbb sgd
02/05/1997 judge john b bruff clk a ciavatta
02/05/1997 court reporter video
02/05/1997 sentencing scheduled to be sentenced 04/07/97 at 1:30 tr pled no contest to ct 1-csc 1, ct 2 csc 1, ct 3 csc 2, ct 4-kidnapping, ct 5 carjacking sent 4/7/97 at 1:30 pm sgd
04/07/1997 clerks note sentnc-glty plea acc, as to cts 1-2-4-5; spsm 20 yrs-40 yrs, no credit, cvwf-$60, to regstr as sex ofnder, as to ct 3-spsm 10 yrs-15 yrs, no credit, all cnts on this file to run concurr w/ea other, this sent to run consectv to wayne cnty sentnc, re - pay cac fees-jbb sgd
04/07/1997 sentencing information report-sgd sentencing info report judgmnt agnst deft fr repay cac fees-sgd
04/07/1997 notice of right to timely appeal notice of right to timely appeal
04/07/1997 sentence pursuant to guilty plea sentence pursuant to guilty plea
04/07/1997 disposition of criminal charges entered disposition of criminal charges entered
04/07/1997 judgment of sentence delivered to sheriff judgt of sent delivered to sheriff jbb filed 2/14/97
04/07/1997 judge john b bruff clk a ciavatta
04/07/1997 court reporter video
04/07/1997 case closed case closed sent: 20 - 40 years spsm, no credit, to register as sex offender, repay cac fees sgd jbb
04/08/1997 request for appointment of appellate counsel request for apptmnt of appellate counsel
04/11/1997 notes order re: appointment of frederick m finn as appellate counsel for deft pjm
04/16/1997 notes ltr from atty dated 4/14/97 r/f
05/01/1997 notes trans of plea vol 1 bef jbb 2/5/97 r/f in file trans of sentence vol 2 bef jbb 4/7/97 r/f in file
05/01/1997 reporter's notice of filing transcript; certificate of service reporter's notice of filing transcript
07/25/1997 notes mtn to facate ord of apptmnt of appellate atty, aff in supt, withdraw of appeal, stip to dismiss appeal/vacate ord of apptmnt
08/04/1997 request for hearing finn-marlinga (dismiss appeal/vacate order) mtn to dismiss appeal and vacate ord of of appntmnt of cnsl-grnte-jbb sgd ord dsmsg appeal/vacating ord of appntmt jbb sgd (pros dispo)
08/04/1997 judge john b bruff clk a ciavatta
08/04/1997 court reporter video
02/22/1999 notes mtn for prod of trans & documents
04/14/1999 notes ltr frm df dated 3/29/99 r/f in file
10/07/1999 notes mtn for relief from judgmetn
10/07/1999 brief in support brief in support relief from judgment mtn to withdraw guilty plea mtn for evidentiary hrg
10/07/1999 affidavit affidavit
10/13/1999 clerks note ord fr dfts mtns re;relief frm judgmt, mtn fr evidenty hrg & mtn to w/drw glty plea are tua, pros 56 dys to file respns - jbb sgd - dft in alger corr facilty - copy of dispos mailed to dft in alger-
10/13/1999 judge john b bruff clk a ciavatta
10/13/1999 court reporter video
12/01/1999 clerks note dfts in pro per mtn to w/drw appeal
12/01/1999 proof of service proof of service order dsmsg dfts appeal under mcr 6.500 is grntd-jbb sgd
12/01/1999 judge john b bruff clk a ciavatta
12/01/1999 court reporter videp
01/08/2001 notes mtn for providing indigent defts with facs copies of docs and trans for post conviction remedies, brief in suppt
07/24/2001 notes per ltr dtd 7/12/01 sent cpy of file and dckt - ltr r/f
03/10/2003 notes deft mtn for relief frm jdgmt
03/10/2003 brief in support of motion brief in support of motion deft mtn to w/draw glty plea deft mtn for evid hrng
03/10/2003 affidavit affidavit of deft
03/10/2003 notice of hearing notice of hearing deft mtn for susp of fees deft mtn for cac
03/10/2003 proof of service proof of service
03/14/2003 notes ltr from r berlin to dmd dtd 3/11/03 r/f
04/21/2003 request for hearing pro per (deft) (relief frm judgmnt, w/draw plea, etc)
04/21/2003 judge diane m druzinski clk a ciavatta
04/21/2003 court reporter robert smith various mtns sched-crt req adjmnt to 4/28/03, 8;30a mtn dckt, crt to review dft brf-dmd sgd
04/28/2003 request for hearing pro per (a perkins) (relief fm jgmt, etc-adj fm 4/21)
05/19/2003 request for hearing pro per (deft) (relief from judgmnt, etc.)
05/19/2003 judge diane m druzinski clk a ciavatta
05/19/2003 court reporter robert smith dfts in pro per mtn fr relief frm judgm - hrd, denied-dmd sgd (copy given to dft in lockup)
09/09/2003 notes ltr dtd 9/9/03 to deft from judicial aid
09/10/2003 notes ltr from def dtd 9-9-03 r/f in file. sent copy of file from 7-25-01 per guil. also sent docket
06/07/2004 notes pltf appellees answr to mtn for remand
06/07/2004 proof of service proof of service pltf appellees answr to delayed app for leave to appeal
06/07/2004 proof of service proof of service
06/15/2004 copy of order from court of appeals received/filed copy of ord frm court of appeals r/f granting mtn to waive fees for this case only & dismissing delayd applic for leav to appeal & mtn for remand
04/11/2006 opinion & order signed opin/order denying dfts delayed req for apptmnt of appellate counsel — sgd
08/02/2006 motion: motion: for discovery
08/02/2006 document filed: memorandum of law in support
08/23/2006 notice of hearing notice of hearing
08/23/2006 motion: mtn for discvry
08/23/2006 proof of service proof of service
05/06/2011 caseload transferred caseload transferred the judge was changed from druzinski, diane m to biernat, james.
07/23/2012 document filed: ltr from deft dtd 07/01/12, r/f in file. req info that is not part of the file. sent ltr stating so to deft which is attached.

Hi my name is John, and I am from Warsaw, MO. I have noticed recently that your store here, has been in business for almost a year now. Not once have I seen a male employee working inside the store. Recently a job fair was taking place, at this said store. Now just a few days prior to this job fair/open interview thing. I had asked one of the employees, if the store was hiring. She gave me a very hateful look, and then went on to explain that only females work at that location. So I go to this interview / job fair, and find out there is no job application, and that the manager is just simply taking names and phone numbers. This is highly un-professional in itself and makes me not want to do business with the dollar tree, but makes me not want to be employed by such a discriminating company. I am tempted to subpoena the employment records of the establishment, and contact the EEOC, in regards to the matters of discrimination, against the male gender. I will be collecting evidence, as time goes forward, and make sure that the evidence is admissible in a civil matter. But from what I have witnessed in my experience with The Dollar Tree, is an awful company, that won't hire men.

Hi my name is Julie so I stopped at the dollar store today with my 9 month old daughter which I was carrying in my arms I had just gotten off work still had my work uniform on and I was going to get her a bottle because we thought we had forgotten hers at home an had errands to run and she was getting fussy well as I'm in the store I had a bottle an I was looking at the cute little socks they had and my husband comes in an says he found her bottle in the car let's go we have to be somewhere before they close so I put the bottle back and I get to the door an this rude dollar tree employee runs up an says did you put the items back I said yes an he says we'll do u mind if I look I said no problem an opened my purse he looked an walked away no apology or even another word I was very offended an most of all humiliated because he did it right upfront in front of everyone I don't steal I have a job I don't need to steal something that cost a dollar an especially with my daughter in my arms.

Customer service is very poor at this Dexter, Missouri store. Nichole, a cashier tends to always be on her cell phone as well as running to the restroom while another cashier David talks so much no one can get through the line and out of the store quickly. Kaitlyn is another employee who is continuously on her cell phone and is very rude to customers as well as other employees there. The restrooms tend to have crap smeared everywhere and the store itself always appears cluttered and/or dirty. The manager seems to not pay attention to anything other than going outside to talk to other managers and smoke. This store is a joke and the workers have no clue how to do their jobs or are just too lazy to care. It seems the manager has her favorites who get away with everything while others have to pick up the slack. A complete overhaul of this store is needed.

Hello My name is Rogerlande Edmond
I've been working for you guys for almost 3years now, recently I've been calling from here and there, what happened was 4months ago I had got promoted to become an assistant manager, did the application 4, 5 times fine, after the application I talk to the GM, I'm pretty sure her name is Tina Gonzales, she said everything is fine, I received everything check your email, that was 2, 3 days after the application I check my email, went back to work to let her know that I still haven't received nothing she said check again, I keep on checking, when I told my associates which is also a assistante manager he told me to call corporate, I've been calling corporate for like a week now, they say they can't do nothing bout it, I have to talk to my GM, I let the lady know that Gm is the person that I have been talking to she really don't care, she's just been lying to me, please do something about it, you guys owe me alot of money 4 months, I've been working as an assistant manager and never get paid for it, I'm the type of person that takes my job serious, I never call off not even once, I never go late, always on time, please ones again check the record, do something about it, because I'm gonna take this serious so I can get justice, what she did was wrong to me please help me
Thank you

I just want to know why dollartree bothers to have a customer service phone # and other contact info, as they do not answer most of the time otherwise they transfer you and nothing ever gets done. Pretty sure they dont read any reviews or complaints or care one iota about the lack of professionalism and manners, as well as lack of ethics in many of the stores and higher ups. Shame on you dollar tree!

On 10860 S Doty, Chgo. IL, they never have Cranberry Juice, Apple. ...etc in stock. It a dawn shame that I have to go to 115th S Kedzie to get the things I need. When I inquired about the stocking of things in the store the stock clerk/ manager just looked at me, rolled her eyes and continue talking to her friends. This Store could make a great store, it in a perfect location but the Regional or Store Manager needs to check the staff or lose staff members.

I just found out dollar tree cashiers name which I hate Jaie last name simmers I thought at first jane, jade, or something. She is always rude.

Never smiles, got pissed off face was smart comments to customers she was turned in several times. I know one lady called in saying she never turned her on. At least that is what she claimed to me. That is where i got my information she talks talks talks.

She is coming to register with mad face as if we done something wrong we annoy her. She stinks as if she don't take a bath or brush her teeth or hair. But management won't fire her.

I like Vicki Miller she is sweet lady always friendly I like all the other cashiers but for her. Can something be done?!

This store Manager Rosa McKinney-corn has been sending inappropriate photos to my husband and to other store employees as well as 2 frequent customers. I plan on posting all over social media how the corporate office has done nothing about it. Her current manager is Autumn and should also be terminated for failure to do her job. Employees should not feel scared that hours will be cut if something is said.

Today (1/24/18) I was informed at the Dollar Tree located at 10820 S. Doty Avenue in Chicago that they will only bag items purchased with plastic bags brought at the store. As I'm sure you are aware Chicago has this law that you must purchase a plastic bag or bring your own. How is it fair, that if I purchase your bag my items are bagged by the cashier, but if I bring my bag I have to bag. Your policy should be the same for everyone, bag for all or everyone bags their own.

BE FAIR
THANKS! MS

[protected]@dollartree.com
DEAR SIRS,

My name is ** (withheld for privacy reasons),
I placed an online order # EC3978646( not my first have done this several times in the past as my acct will show), and it was charged to my visa card and then backordered.
When I tried to contact CS via the phone number [protected]) with this issue and to request they cancel my order, as they had improperly charged my account according to your terms and conditions regarding online orders not be charged until that order is shipped! ref*

When I pay for my online order with a debit or credit card, when will the charge appear on my account?
Once your order is placed, we will put a Pending Authorization on your credit/debit card account for the entire amount of your order. A Pending Authorization means your card issuer will hold the funds pending shipment of your order. This will show up as a "Pending Transaction" on your account.

Once we´ve shipped your order, your credit/debit card will actually be charged. If your order is being shipped from multiple locations, you may see separate charges on your account for each shipment.

Your Customer service reps were rude, would not listen to this simple issue, switched me 3 times to various depts, and then they hung up on me. This occured on january 18, 2018 @ 11:54 am EST.

Out of frustration to get my refund, I decided to post this issue to your Facebook account, as I had no other resort until further research allowed me to find this contact area of your corporation.

The facebook acct responder once again started the entire process of Q & A with me in private messenger, and to avoid redundancy, I merely referenced my order number.

I recieved a voicemail from a Cecelia Jolley and a return phone number to call which was a cell # and all I got was a voicemail with a guy'[s voice on it.

Then these emails are the final result from this Cecelia Jolley, which has not resulted in my refund to my visa card ( it is not a bank related card) and I would like to get a refund of $24.00 from your company before this goes any further. here are a copy of the correspondence between cecelia jolley and myself,

Re: Order EC3978646
JS

Still waiting for my refund as of this letter posting!