Dollar Tree

My 1 year old son and I had went to the dollar tree in Truman corners of Grandview, MO yesterday, 3-7-18 between 3-4 pm and there was an associate there fighting with a customer screaming out " Ill lose my job today, I don't care" and I don't know what the altercation was about but there were MANY customers in the store and not even any other associate try to calm the situation down. The cashier "Nita" claimed she was going to call the police and got on the phone with them, a few of us headed for the door because these days you never know whats going to happen. She was very unproffesional and acted more like she was in a gang then in a place of business. I hope you guys can train your employees better at customer service. I used to go there all the time but I can't trust it now. Not with those kid of employees working there. Very disappointed in this customer service.Hopefully you will correct it so other customers can have a pleasant experience and not fear for their lives because of an unruly associate. thank you for your time. I don't know how you can resolve this for me (maybe a gift card would be nice) but I will not be shopping in that store again.

On March 7, 2018 around 5pm I went to dollar tree with my 4 daughters . I was at the end of my shopping just an aisle away from being done getting ready to check out. The older lady that was the only one checking out at the time came up to me with an attitude and her eyes wide open to ask if I'm purchasing the brush in my 4 year old hand. I knew by her tone and expression that she was bother so I responded yes is there a problem and she continue and responded that she was just making sure because she saw my daughter put the brush in her hair and that is dirty. So at this point I'm offended because my i have my 1 year old in my arms and my 3 and 4 year old next to terrified and my 12 year old on the next to me. I told her you don't need to be rude and that she can get back to work since she had customers waiting to get checked out. She continued on saying that's dirty as she is entering her register causing a scene and at the same time she is targeting a 4 year old. So I told her I guess you think your last name is dollar tree and she just continued yelling out nonsense as a walked away to me my 12 year old. When I seen my oldest face in tears i decided I'm leaving. It was a horrible experience for me and my kids I left her the cart said nothing and walk out the lady ran out to catch me and threw that brush and said have this dirty brush. I told her she was a b outside she created another scene by doing this because she had a customer waiting on her while she came outside. She is so unprofessional I've never complained about her because I never personally experienced anything with her until yesterday. I come here regularly and see she is always getting on to Hispanic families and normally the women allow her to get away with her offensive comments however I feel she took my situation overboard because she didn't expect me to speak up. I'm guessing that must be why there is a big turn over in staff.

Every single time I visit this location (eisenhower parkway in macon, ga), the lines are backed up, managers look towarfs line but dont help, employees standing around talking and shelved neefing to be stockef. As an event panner, I spend far too much hete for this. The last time I stood in line for 20 minutes!
Then, the workers seem to get upset when asked for help. This store is falling apart.

Good night I am complaining because I was wrongfully fired and transferred from a dollar tree corporation. I am putting in this complaint because I feel something needs to get done about this I was transferred before my 90 day term and end up only getting two days and then never put on the schedule after that. I reported it to the distract manager and still nothing has gotten done. It would be nice if someone can contact me at [protected]

I went to Dollar Tree today (3/4/2018) with my son at around 3:00 pm. We're new to the neighborhood. We were shopping for about an hour when I realized I dropped my large red wallet which me and my son both agreed we didn't hear due to the noise from others. It had 1, 200+ dollars in it. I don't like to carry cash around. I was mainly only there to load money onto my prepaid card (paypal). I was just taken away by how much variety and nice things they had. Me and my son check for about 40 minutes looking from all areas of the store except their office. I will be making a police report but a policeman weren't seeming to helpful over the phone just asking what could be done. I'll make a police report in case for specific reasons. Also already canceled and reported all my debit cards stolen. I had alot of personal information in there. If the person who stole it is reading this complaint. I can live without the money. I just want my personal information please return it to the District Manager please or call [protected].

I was in the Dollar Tree in Travelers Rest, SC 29690 on March 2, 2018. One older cashier was yelling across the store at other workers. She yelled at one very nice younger cashier to shut off her light and take a break. There were several people in line. When another customer walked up the older lady yelled "What are you doing? Her light is out." The younger cashier looked embarrassed. The customer apologized and moved lines. Then two of the older workers were yelling about who was staying to unload the truck. This was all going on with quite a few customers in line. It made me very uncomfortable and I felt very sorry for the younger worker. I'm sure she dreads coming to work everyday and she shouldn't have to put up with that treatment. Management at this store must be horrendous.

I visit this store a lot because it is close to my house but it is by far the most dirty store I have ever seen. The floor is sticky food and products are scattered all over floor and not organized.
I was there on 2/28/2018 and purchased 52.00 on frozen food, can goods Easter items for granddads and music. When I got home some of the candy was melted and turned white with holes and the frozen orange bars was half melted and looked to be refrozen. I returned today with receipt and products and the cashier told me she would not refund anything because I most likely left it in the car. That is NOT the case I went straight home 5 minute's away. I have never been treated like that. I believe the health department needs to inspect the food there and the cleanest of the store. Thank you

Good morning,

I a submitting this complaint on my behalf as well as other consumer's who may have access to may a complaint. I want to first start out by saying the store located at (2480 Briarcliff Rd NE Atlanta, GA [protected]) is horrible. They are never open on time. There are always a line of people at the door or waiting in their car for the store to open. This is totally a waste of time to drive to this store and no one is there to service us. This is not the first time and I'm sure not the last, but this is poor customer service. Not only are we being inconvenienced, but you as a company are losing money and the respect of your company. I hope I am bringing awareness to this problem. I'm sure this isn't the first of many complaint's at this store. It's in a convenient location, but I can go elsewhere than keep wasting my gas going somewhere where I can't be serviced.

First off I want to say I love dollar tree. always my go to for my craft supplies. our town has 2 stores. 1 is fairly new and decent. the other one is A MESS...its like they just throw stuff anywhere and not attempt to clean or straighten things up. it's got to where I don't even want to shop that store anymore. employees have a I don't care attitude. I took pictures of some of the areas. there is way more disarray than these pics. It's like this all the time!

I was with my 93 year old Grandmother who has mobility issues. "Pamela" waited on the person in front of my Grandmother. The person saw some hand sanitizer keychain and wanted some. She stood at the end of the checkout line as "Pamela" was checking my Granmother out. I had already placed my items for purchase on the conveyer. Instead of waiting on me, OR HAVING THE [censor] GET IN LINE AGAIN, " Pamela" waited on the [censor] instead of me! All while my 93 year old Grandmother was standing, waiting without assistance.! This was outrageous and out of line. " Pamela" should be fired. I am furious and would like an apology to my Grandmother and myself. I called the store and asked the district manager to call me- I never received a call.
Lori Meadows
PO box 515
Funkstown, Md 21734.
Lorimeadows.[protected]@aol.com
[protected]

For going on one year my children and I shop at Dollar Tree..we live in walking distance after about three months. My children have been racial profiled we bring lots of dollars to this location.. I'm fed up for the managers, and cashier's.. They never speak or greet the children when shopping, there is a community behind this location so lots of Children and Families shop here daily.. There very rude with there customers if it wasn't for us customers how would they get payed..

I went to my local Dollar Tree at 5pm, today, 2/25/18. There were two people ahead of me and when it was my turn, the cashier told me to go to the other register that was opened. I asked why, she took people ahead of me. She said she was closed (her light was on). I told her forget it, left my stuff on the register and was walking out when another employee walked up to her register and the cashier (young girl w/glasses) started laughing about me getting mad. I walked up to the other employee and said, she had people ahead of me, her light was on and she won't take me. The other employee said, no she was waiting for the manager. I said, then why is her light on? Why did she wait on other people? When I went to her register, she could have told me she was closed. She should also have shut her light off. I then left the store. I can't believe treatment I received at this store. Vwey disappointed in your customer service, maybe your company should think about doing some training on your employees. I doubt I'll be going back to this store again.

The new management in this store is RUDE. Since the store manager Miss Rhonda left, that store has went to a big mess. Empty shelves, boxes on floor, can't get down aisles to shop. I have never experienced such rudeness from a manager. Dallas is very disrespectful to the customers. I will no longer shop in this store. Bring back Rhonda. She maintained a clean, stocked store with a great kind attitude.

Store in Springfield TN
February 24, 2018

The store is a disaster not to mention a fire hazard every time I enter the store it is not stocked boxes everywhere. With the 6 employees I counted today you would think this store was presentable for shoppers this is how this sore has been for the last 6 months. I am applauded that this is allowed to occur. This is poor management . In the even of an emergency with shoppers in the store looking like this there would for sure be casualties. Exits are obstructed, walking was impossible to maneuver as I my self am disabled I am so saddened as I have had to stop shopping here due to not being able to find anything or walk

walked in today to store #2889 "manager "claudia i really dont know how she became manager ...super rude worst customer service ive experienced in my life . All i wanted was 3 happy birthday balloons all the ones i asked her for she say she didnt have then she had me look for them myself search thru bins and drawers when i said that was her job because id shop there before and never have had to do that she said it was her policy she was manger and was the only one in the store. after i found them she wouldnt blow them up for me because she had been blowing up balloons all morning .Not my fault..i had just walked in i am sorry but i am a customer not an employee. she said if i didnt like it i shouldnt shop there . when i asked for her name she wouldnt give it to me . i asked for someone above her she said she was the only employee and manager.another customer saw a couple more employees in the back who she reffered to as just cashiers they cant help. she wouldnt call anyone else to help me said they werent clocked in.but they were working so i asked employee said that is her attitude all the time towards customers she feels like no one can do anything to her because she is manager .ihave honestly shopped here for yrs and never had someone treat me the aay she did i feel truly offended just her comments and horrible attitude is not right. i wont be going back eventho i love the dollar tree. i called corporate hopefully they do something. i mean just because its a dollar store u shouldnt be treated with poor service . and thats what she made it seem like ur at the dollar store dont expect employees to be nice . horrible experience id say. something def needs to get done i am sure i am not the only one thats had a complaint against her

Dear Sir/Ms
I have been in your store a number of times and have had the unfortunate experience of dealing with Gloria, one of your salesperson.
She holds herself out to be a manager but acts in an extremely unprofessional manner.
Whenever I approach her with a question she always responds in a loud and rude manner.She also rolls her eyes as though it a hardship for her to answer some simple questions. She is in need of some instruction from a real manager regarding how to deal with the public.
Until such time as her attitude improves, or she is no longer working at the store, neither I nor my friends will be returning to the store .

I was at store Dollar Tree in Youngstown, OH, store #5889. I did not get greeted like I normally do and then as I was in line to check out there was a woman in front of me that was talking to the manager on duty, Keith, and she was just asking him how his day was and if the store has been busy all night, because it was kind of busy at that moment for a few minutes. And all of a sudden all I hear is the manager on duty, Keith saying that he don't know, he don't care, he's not paying any attention to that place, on top of cussing saying the F word. There are other people around Karma there was a lady with children behind him in another checkout lane. I just feel it was very inappropriate to have a bad attitude about the store and to be cussing saying the f word repeatedly. If that is the type of attitude the employees at that store or going to hold, I will not be returning to that store.

Walked into the store and 2 employees walked by without a hello, they continued with there conversation. free I got my 1 item i went to the register and as the hey walked up I expected a hello or did u find everything OK: nothing - he just scanned my item and said the price. I asked "You guys don't like to speak to customers?" He said what do you mean? I said You both just walked by and never spoke and just now u didn't speak. He said "OH." Then I asked what's the store location number and he stated he didnt know. Wondered if he was even an employee since he was wearing a Charter Spectrum jacket
Store was #1001.

I have been a customer at the Dollar Tree store located in Millington, Tennessee for many years. For the past several months there has been a dire shortage of inventory, many empty shelves, and very few employees. All indications are that the store is severely short-staffed. We don't want to lose our store due to a drop in sales, when lack of sales is due to severe shortage of products available for sale. It appears that you have a newer manager in charge... maybe you need a new one before there isn't a reason to keep the store open.

The manager at the Green Valley store on Green Valley Pkwy and Sunset in Henderson, NV is truly the worst human on the planet and you need to secret shop her to get a taste of her wrath. As I shopped one evening I had asked her a question about a product to have her scoff at me and say she is the manager not a fortune teller. As I left the store she was demeaning another customer and when we both exited the other lady was crying. We talked and it was because of this blond lady manager you have and when I called the store to make a complaint the employee saif it's like working for Hitler and she is mean to everyone. You better really look into this lady because you lost the business of myself and the other customer brought to tears.