Dish Network — my experiences with dishnetwork has been a nightmare
My experiences with Dishnetwork has been a nightmare. I have spoken to customer service untill I'm blue in the face on the matter of a service tech actuially coming to my home and getting the equipment to work. A tech. was suposed to have come to my home on the 21st of July butr no one showed up or did me the courtesy of a phone call. At this point i have no faith in this companies viability.
I'm sorry to hear about the issues you had experienced with us to make you cancel the service, nomoredish. Did you get the $700 charge for any possible non-returned equipment cleared up with one of our agents? As far as the shipment fees are concerned, not everyone uses our boxes with shipping labels to send our equipment back. Given that, we don't feel that it's fair to increase all of our customers' rates to cover the cost of shipping it back to us. You are by no means required to use our boxes with labels, but we provide you with them as an available option should you choose to use them.
Hope that helps and let me know if you have any further questions!