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Comcast / Xfinity Customer Care Service

Comcast Corporation

1701 JFK Boulevard
United States - PA19103

Customer Support Phone Numbers

+1 800 934 6489(Support) 1 1
+1 877 231 8749(Ethernet - Questions & Ordering) 0 0
+1 800 741 4141(Ethernet - Customer Support & Care) 0 0
+1 866 429 2321(Business VoiceEdge - Questions & Ordering) 0 0
+1 877 761 7401(Business VoiceEdge - Customer Support) 0 0
+1 877 231 8749(PRI Trunks - Questions & Ordering) 0 0
+1 877 543 3961(PRI Trunks - Customer Support) 1 0
+1 877 231 8749(Teleworker) 0 0
+1 877 231 8749(Hospitality - Questions & Ordering) 0 0
+1 877 229 5999(Hospitality - Customer Support) 0 0
+1 855 867 5010(Upware Marketplace - Questions & Ordering) 0 0
+1 866 950 3789(Upware Marketplace - Customer Support) 0 0
Work days:
Mon4:00 AM - 9:00 PM
Tue4:00 AM - 9:00 PM
Wed4:00 AM - 9:00 PM
Thu4:00 AM - 9:00 PM
Fri4:00 AM - 9:00 PM
Sat4:00 AM - 4:00 PM

Comcast / Xfinity Complaints & Reviews

Comcast / Xfinity / starter tv service with internet in washington dc

dave karsch on Oct 22, 2017
Moved into an apartment, ordered Comcast 200 Meg Internet and starter TV service. Had the service for 30 days and TV went out. I called tech support, they corrected the problem, asked if they could do anything else. I said TV is now in Standard Def, what did I have to do to get HD to watch...

Comcast / Xfinity / service

CGreen63 on Oct 8, 2017
I realize I'm just 1 of your many customers, but I am just that a customer who has been inconvenienced beyond my level of tolerance. The only thing I expected was a level of "let me see what I can do" from ANYONE, I may not be this enraged. Now I must miss a day of work because not only did...

Comcast / Xfinity / installations

rhimmel007 on Oct 5, 2017
Account # 8299400190248125, Joy Himmel, 12 Shawnee Drive, North East, MD 21901 This is NOT a good message unfortunately. We moved to the area a month ago and signed up for Xfinity service which was highly recommended to us by new neighbors. We waited a week or so to get the installation...

Comcast / Xfinity / sedgwick

Mwilliams527 on Sep 11, 2017
I’ve been unpaid for medical absence due to a motor vehicle accident in June. I was lied to by multiple people within Sedgwick stating my information wasn’t received on time, then another advised it was in fact received and prior to date was to be, I faxed info multiple times myself as well a...

Comcast Business Services / contract cancellation

brrobert on Sep 11, 2017
The sales person that sold me the business contract for internet, phone and TV for my small business did not cover the financial consequences of an early termination. On their work order, despite a lot of room to do so, they choose not to put their outrageous early termination charges on...

Comcast / Xfinity / programming

El Gordo on Aug 7, 2017
Comcast was carrying the WETA program, "Eastenders" on Channel 99, here in Culpeper, Virginia. Without any warning the program went away. WETA insists Comcast carries the program on Channel 265, but it doesn't. The program is not in Comcast lineup on any channel, on any day, at any time...

Comcast / Xfinity / billing

Patti624 on Jul 2, 2017
OMG - Comcast is a total nightmare! I have been a Comcast customer for over 30 years, where is the love? The nightmare began when I moved. I signed up to have my services transferred and was amazed at how easy it was to accomplish. Then I learned the difference between signing up and...

Comcast / Xfinity / security

Dianna Lasage on Jun 25, 2017
I was seated in row K seat 9 section 3. Thoughtout the like Bryan concert (7/24/17) I was discriminated against by a security agent whose number was 5134. Toward the end of the concert this hostile individual put his hand on the back of my left arm and physically "removed" me from the...

Comcast / Xfinity / english standard

dabywong on Jun 21, 2017
Poor Customer speaking technique and customer service. The best is use Chat service with print out/ or paper write it down. And their passion about their job is questionable. I don't like it. They provide nothing for children, and nothing really good product for family. May be it is just...

Comcast / Xfinity / monthly bill

Reginald small on Jun 18, 2017
I signed a contract for cable service in the amount of $105 month. Since my installation my bill has been much higher then my signed contract. I'm an disabled elderly on fix income and I'm homebound. I believe they are defrauding me because I'm not mobile. So I'm looking for help into why...

Comcast / Xfinity / cable serivce pittbsurgh

David Avolio on Jun 12, 2017
I have had service for 10yrs while i maintained permanant residence at my home in pittsburgh. Now that i am only using that home for business i attempted today 6/12/2017 to strickly maintain only internet service. Although i still have full service at my new home and at mt business, ect...

Comcast / Xfinity / unethical behavior

vcarcu2 on Jun 2, 2017
I signed up for a free/trial month of internet with comcast. I already had att, but comcast had a higher speed for a similar rate . So I thought no harm in trying, if I like the service I was considering switching. I was assured multiple times that the month was free, and that I can stop...

Comcast / Xfinity / recommended list changed

Rich Hastings on May 24, 2017
This is a compliment, not a complaint. I couldn't find the compliment page. Yesterday I complained that my recommended list was changed and that I had to use the search option each day to watch what I liked. A pain to say the least! Today back to normal and I so I say: youtube you deserve a...

AFNI and Comcast / collection notice

Bonnie Beerbower on May 22, 2017
I received a collection notice on 5-22-17 stating that I had been placed with their agency to resolve a past due Comcast account for $462.17 but if I would settle with them $300.41 then could resolve this past due account. 1) I have never had an account with Comcast so have never owed them...

Comcast / Xfinity / garbage service!

Clare on Jan 13, 2017
I was with Xfinity/Comcast for over 10 years and I must say that I'm very disappointed with them and with their service. They have very poor customer service, I had many problems with my TV connection and I have no idea what did I even pay for. Over last year price has increased and...

Comcast / I have not received my 2017 wageworks call.

Anonymous on Jan 9, 2017
I have called 2 times and got disconnected after being assisted by someone with a language barrier. They were not able to give me any information or confirm if a new card will be sent to me. I have prescriptions and doctor co pays I need to pay and I am unable to because I have not been...

Comcast / Xfinity / internet service

Amada Perez on Dec 30, 2016
My complaint is in regards to the internet service. When I signed up for internet little did I know that I literally had to be in front of the box or 3 feet away to get internet. I borrowed my laptop to my grandson for school purposes and bought myself a desktop. I put the computer in my...

Comcast / Xfinity / incorrect setup of business account and phone numbers

Cfrost on Dec 24, 2016
My name is Cari Frost, business owner. We acquired another business location and needed to transfer the business phone numbers (account 8778102301193840). Instead we were given a new account number (account 87781022301235682) I have been trying since Nov 11th to get this and many more...

Comcast / Xfinity / history channel

street sign on Dec 9, 2016
The History Channel shows too many reruns. It shows the same shows over and over again. Comcast suggested I submit my complaint to you since you are contracted with them. I am sure that other complaints has been filed. We are not paying an extremely high bill each month to watch reruns! We...

Verizon / Xfinity / xfinity tv and internet

Wostenberg on Jul 26, 2016
I was approached by 2 Xfinity reps at Frys Electronics in Concord, CA, offering a free 30 day trial of Xfinity TV and Internet which would be $79.99/month if I kept the service after the 30 days. I agreed, but during the signing disclosures I found that there was an additional $10/month...

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