The complaint has been investigated and
resolved to the customer's satisfactionResolved Dish Network — dish network pay per view fraudulent charges
resolved to the customer's satisfaction
Didn't notice the charges because of electronic statemet delivery. (Changed that to regular mail)
Spent most of my sunday on the phone with dish network. Spoke with 2 reps & one supervisor.
Advised to lock all dvr's (Tv's-each remote).
No time available for pay per view movies, because they run all day. (Total 2 in 3 months in one statement) december 2009
Vod movies were ordered in very early hours like 3am, 4am, 5am & in between.
No credit was provided.
Only happened after I connected my dvr's to internet (Connected dvr to internet, according to dish network, 10/02/09)
First charge appeared on nov-28-2010.
3 movies were watched twice in 3 months overbilling period (Within 2 days)
Looking for more dish network customers with overbilling issues for a class action law suite
[protected]@yahoo.com, shawn michael
The complaint has been investigated and resolved to the customer's satisfaction.