CVS review: wrongly accussed of theft; someone used my info! ( 2 comments)

SOMEONE ELSE used MY info. off of MY I.D. when they got caught for shoplifting at the above address and I'M the one being charged. I sent a colored copy of my I.D. after speaking to whom ever it was that answered after calling the number on the letter informing me of this incident. I don't know if it's corporate or what but I was suppossed to give a call back two weeks from the day I sent the colored copy and this was well over 3wks ago. Since then I've clearly misplaced this letter that has the number, got picked up on a warrant for this crap and nobody at any of the local cvs's down to even the one (above) that's accusing me of this can seem to help me. All I want, is to speak to somebody who knows the process after sombodys been caught shoplifting from their store. The letter informed me of the amount of merchandise that was taken and was requesting me to pay in full if not, in payments.