Menu
Write a review
File a complaint
CVS

CVS review: Service

L
Author of the review
11:43 am UTC

I am sending this feedback regarding to an experience last Saturday, Feb. 29, 2020. I walked to CVS store #8864 on Atlantic Blvd Long Beach to pick up my prescription and bought a couple of paper towels. Pharmacy doesn't have a plastic bag for me so she asked me to ask the front counter cashier. Marco, the cashier, said I have to pay for it so I asked if he would take credit card. Did not answer so I waited until he finished with another customer. Then I explained that pharmacy doesn't have anymore. He then grabbed one and as he gives me the bag, he angrily said " I don't want to argue!" So I said that I wasn't arguing and that I'm willing to pay except I didn't bring cash with me and only brought my card. He was so unnecessarily rude and it wasn't busy in the store at that time to be bothering him for it. I complained to the lady at the pharmacy who I am also not sure if she just doesn't want to give me one or too lazy to get one for me. Management should instruct their employees to learn proper manners towards customers. I go to this store almost every week for my prescription and more. Makes me not go to this branch anymore with such attitude from the staff.

0 comments
Add a comment

More CVS reviews & complaints

CVS - Missing 90 oxycodone from 150 pill prescription. 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - being falsely accused by loss prevention!! 67
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - Customer service 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - manager hires four of supervisor's close friends 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CVS reviews and complaints
  1. CVS Contacts

  2. CVS phone numbers
    Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 25 25 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number
    Corporate Communications
    Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number
    Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number
    CVS/pharmacy Customer Services
    Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number
    Customer Care for CVS.com
    Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number
    MinuteClinic assistance
    Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number
    Prescription refill for in-store pickup
    More phone numbers
  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 26, 2026
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category