CB Drug Store CVS Complaints #1282-1301

CVS review: Prescription renewal via phone doesn’t recognize my birthdate or perform prescription auto renewals.

Marcia Wilcox of AE

Sep 01, 2021 2:55 pm UTC

Verified customer

The prescription phone service menu does not recognize my birthdate, or fulfill the prescription monthly auto renew (which I constantly sign up for) forcing me to wait on line to speak with a pharmacist every month. When I spoke with the pharmacist I was told to "call corporate it", with no guidance as to how to do so. You can and should do better than this, people.

Desired outcome: Fix the system to recognize my birthdate and also actually perform the auto renew function. You may reach me as indicated in my profile.

0 comments

Add a comment

CVS - Missing 90 oxycodone from 150 pill prescription. 95

Resolved

CVS - being falsely accused by loss prevention!! 67

Resolved

CVS - mistreatment by manager 14

CVS - Pharmacy not answering phone 42

CVS - Customer service 73

Resolved

CVS - use of plastic bags at cvs stores 2

CVS - Pharmacy

CVS - charged me full price and did not use my insurance provided. 3

CVS - manager hires four of supervisor's close friends 3

Resolved

CVS - Rapid covid testing 2

View all CVS reviews and complaints

CVS Contacts

CVS phone numbers

+1 (401) 770-9237

Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 25 25 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number

Corporate Communications

+1 (401) 770-9811

Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number

Corporate Communications

+1 (401) 652-0893

Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number

+1 (800) 746-7287

Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number

CVS/pharmacy Customer Services

+1 (888) 607-4287

Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number

Customer Care for CVS.com

+1 (866) 389-2727

Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number

MinuteClinic assistance

+1 (800) 742-7827

Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number

Prescription refill for in-store pickup

More phone numbers

CVS emails

service@cvsvision.com

100%
Confidence score: 100%

Support

customercare@cvs.com

100%
Confidence score: 100%

Support

CVS address

One CVS Drive, Woonsocket, Colorado, 02895, United States

CVS social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 03, 2026
View all CVS contacts