CVS review: prescription ( 2 comments)

I have called in my complaint four times without a call back. My complaint is with the pharmacist name "Anastasia" that was very unprofessional and rude when dealing with my complaint on the phone and in the drive thru. I dropped off my prescription off on 11/4/2019 and was told it would be ready by 11/5/2019. I waited in a long line in the drive thru on 11/05/2019 and was told medication was not ready they and had to order. Came back on 11/6/2019 & 11/7/2019 same problem. I returned on 11/8/2019 and was told what prescription and was told the only medication I had ready was a medication my doctor told me to stop taking because of a manufacturer recall. The pharmacy tech argued with me about my doctor calling that prescription in that day, but he didn't because he handed me all my prescriptions. I never have sign up for auto refill and that medication was on auto refill after my doctor told me to stop taking it but mean while the medication I was waiting for still not ready 11/8/2019. On 11/9/2019 no pharmacist on duty. I called on 11/10/2019 & 11/11/2019 stayed on the phone forever didn't pick up. On 11/12/2019 I call to CVS and was told that medication was not ready, and I had to wait again until 8:00 PM, I told him that I will not wait I have been patient long enough I was on my way and would wait for prescription to be filled there today. My call was given to the pharmacist "Anastasia" and she keep laughing at me because I was upset and because my prescription was only for nasal spray and she said I was funny. Anastasia told me I had to wait just like everybody else because they were busy while continually laughing at me. I drove up to CVS drive thru while on the phone with CVS customer service when I got to the window and they found out it was me and she keep laughing and CVS customer service rep over hear her. I told them I would wait for prescription, and she wanted me to get out of line, so they could help others. I came inside and stood in line behind another man that was told his medication wasn't ready and it would be 2 minutes to get ready, but I had to wait 30 minutes for my prescription. I have Lupus, and my Doctor puts me on medications like the nasal spray and other medications to stay proactive because when I get sick I can get pneumonia easily. I was very sick that week going in and out of the cool to CVS Pharmacy to get mediation my doctor gave me eight days ago. Now I am very congested, can't breathe out my nose been out of work three days.